---
title: 'Site Reliability Engineer at Redis'
canonical: 'https://feeny.ai/job/site-reliability-engineer-redis-india-ge0y0jza7pd2'
type: 'job'
last_seen: '2026-11-08'
---

# Site Reliability Engineer at Redis

- **Company:** [Redis](https://feeny.ai/companies/redis)
- **Location:** India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.ashbyhq.com/Redis/ff937e95-aa8e-4f41-a8a1-11da9de029c8

## Job description

## Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why would you love this job? The Redis Cloud Operations team is hiring for a Site Reliability Engineer role, offering you the chance to work on large-scale systems and support our valued customers. You'll operate state-of-the-art products using the most cutting-edge and best-in-class SRE tools. In this global role, you'll participate in the monitoring, operation, and management of a Redis managed service at one of the world’s largest cloud providers. We’re looking for highly motivated team players with a keen attention to detail and substantial experience working in intense production environments. If you have a passion for tackling technical challenges on a global scale, this position is perfect for you.

## What You’ll Do

- Own and manage production incidents impacting Redis Enterprise clusters in Azure cloud
- Troubleshoot complex issues across distributed systems, driving root cause analysis and resolution
- Partner with R&D and Product teams to resolve bugs, influence product improvements through operational insights, and drive long-term reliability enhancements
- Participate in a 24/7 on-call rotation in a global team (follow-the-sun model)
- Design and develop code-driven automation tools, internal platforms, and data workflows leveraging cloud services and AI-assisted development tools (e.g., Cursor, Codex, Claude) to streamline operations, enhance incident analysis, and improve visibility into production systems.
- Build and maintain services to enhance incident management, reporting, and fleet-level insights.
- Enhance observability and monitoring (Prometheus, Grafana, Azure Monitor) by building AI-driven systems for data enrichment, anomaly detection, and automated troubleshooting.
- Continuously enhance incident response processes and overall system reliability at scale

## What You’ll Need

- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience), with 4+ years in SRE, Cloud Operations, or Infrastructure Engineering
- Proven experience troubleshooting production systems at scale, including hands-on experience with major cloud providers (AWS, Azure, GCP)
- Strong Linux/Unix systems knowledge
- Solid understanding of networking fundamentals (TCP/IP)
- Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Splunk, Azure Data Explorer) and analyzing telemetry data using KQL.
- Strong scripting/programming skills in Python and Bash; experience with C# is a plus
- Experience using AI-assisted development tools to accelerate code generation, improve automation workflows, and enhance operational tooling.
- Familiarity with version control systems and CI/CD platforms (Git, GitLab, Azure DevOps)
- Excellent troubleshooting and problem-solving skills for large-scale distributed systems
- Ability to design and implement scalable, maintainable automation solutions in a production environment

## Nice to Have

- Familiarity with Redis or other NoSQL databases
- Experience with Infrastructure as Code tools (Terraform, Pulumi)
- Cloud and Linux certifications
- Experience with C# and other programming languages.
- Experience in regulated environments (e.g., Sovereign Cloud)

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the [privacy policy](https://redis.com/legal/privacy-policy/) in order to evaluate candidates.

## About Redis

## Company Overview
- **One-liner**: Redis provides the world’s fastest in-memory data platform, offering cloud and on-premises databases for caching, vector search, and real-time data processing.
- **Entity Type**: Private (Series Unknown, backed by major growth equity)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2011
- **Founders**: Ofer Bengal (Co-Founder & Chairman), Yiftach Shoolman (Co-Founder & President)

## Core Business
- **Primary Industry**: Database & Data Infrastructure, Cloud Software
- **Target Customers**: B2B, serving over 10,000 customers including enterprises, digital-native companies, and developers across all industries (financial services, gaming, healthcare, e-commerce, etc.)
- **Mission Statement**: To help digital businesses set a new standard for speed by building, scaling, and deploying the fast apps our world runs on.

## Products & Services
- **Redis Cloud (DBaaS)**: Fully managed, multi-cloud database service on AWS, Azure, and GCP. Includes tiered RAM + flash storage for TB-scale at up to 80% less cost.
- **Redis Software**: On-premises/hybrid cloud deployment for enterprises needing self-managed infrastructure.
- **Redis Open Source (Redis 8.8)**: The core in-memory data structure store (strings, hashes, lists, sets, streams, etc.) with built-in replication, Lua scripting, and persistence.
- **Redis Iris**: A new product for real-time context retrieval for AI agents and applications.
- **Redis LangCache**: Tool to save on tokens for common LLM queries.
- **Redis Context Retriever**: Leverages context from anywhere for AI workloads.
- **Redis Agent Memory**: Provides agentic memory for consistent AI agent experiences.
- **Redis Data Integration**: Change Data Capture (CDC) across structured data sources.
- **Redis Flex**: Tiered storage offering more data at speed with lower cost.
- **Redis Stack**: Bundles Redis with modules for search, JSON, time series, and graph capabilities.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total funding raised is estimated at over $350M from top-tier investors. The company serves **over 10,000 customers**.
- **Notable Investors**: Bain Capital Ventures, Francisco Partners, Goldman Sachs Growth (GS Growth), TCV, Dell Technologies Capital.
- **Growth Signals**: 
  - Aggressive expansion into AI/ML infrastructure with products like Redis Iris and Agent Memory.
  - Strong open-source community (largest in caching, #1 cited brand for caching solutions).
  - Multi-cloud and hybrid deployment strategy.
  - Global presence with offices in San Francisco, London, San Jose (CA), Austin, Tel-Aviv, Sofia, and Singapore.

## Competitive Advantages
- **Performance Leadership**: Redis is widely recognized as the world’s fastest in-memory database, with sub-millisecond read/write speeds.
- **Massive Ecosystem & Community**: The largest open-source community in caching, with extensive client libraries (Python, Node, Java, Go, .Net, etc.) and SDKs.
- **Developer Trust**: Redis is the #1 cited brand for caching solutions, deeply embedded in modern app architectures.
- **Unified Platform**: Combines caching, vector search, streaming, session management, and AI context retrieval in one platform, reducing the need to stitch together multiple tools.
- **Multi-Cloud & On-Prem Flexibility**: Deploy anywhere (AWS, Azure, GCP, or self-managed) with active-active geo-replication for zero-downtime failover.

## Strategic Focus
- **AI-Native Data Platform**: Major push into AI infrastructure with products like Redis Iris, Agent Memory, and Context Retriever to serve the agentic AI and LLM market.
- **Reducing Total Cost of Ownership**: Introducing tiered storage (RAM + flash) to handle TB-scale workloads at up to 80% lower cost than pure in-memory.
- **Simplifying Developer Experience**: Focus on seamless integration with popular LLM coding tools and frameworks.
- **Enterprise Scale & Compliance**: Continuing to build out enterprise features for security, compliance, and high availability (Active-Active, multi-region replication).

## Why Work Here
- **Engineering Culture**: Redis is an engineering-led company with a strong open-source heritage. The core database is written in ANSI C, and the team values performance, simplicity, and speed.
- **Core Values**: The company emphasizes "Be Real" (truth-tellers), "Be Unreasonable" (push boundaries), "Simplicity is Everything," and "Speed is our Superpower."
- **Global & Distributed**: Offices in 7 locations across the US, Europe, and Israel. The culture supports hybrid/remote flexibility depending on role and location.
- **Impact**: Engineers work on technology that powers the world’s fastest apps and is used by thousands of enterprises globally. Direct contribution to the open-source community.
- **Leadership**: Led by CEO Rowan Trollope (former Cisco/Synaptics executive) with a strong technical leadership team including CTO Benjamin Renaud.
- **Growth Trajectory**: As a private company with strong investor backing and a clear AI strategy, there is significant opportunity for career growth as the company scales.

## Sources
1. [redis.io](https://redis.io/company/)
2. [redis.io](https://redis.io/about/)
3. [redis.io](https://redis.io/company/careers/)
4. [redis.io](https://redis.io/company/careers/current-job-openings/)

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