--- title: 'Site Reliability Engineer (SRE), Data Products at CentralReach' canonical: 'https://feeny.ai/job/site-reliability-engineer-sre-data-products-centralreach-holmdel-n3gafc8xmqb5' type: 'job' last_seen: '2026-09-10' --- # Site Reliability Engineer (SRE), Data Products at CentralReach - **Company:** CentralReach - **Location:** Holmdel, NJ - **Compensation:** $135k–$160k - **Work type:** remote - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/centralreach/jobs/4386270009 ## Job description CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We are looking for a passionate Site Reliability Engineer (SRE) to join our team! You will be a trusted partner responsible for reliable deployment and daily operation of cloud infrastructure and data-platform connectivity across a growing set of autism and IDD care software solutions. As a key member of the Engineering team, you will take ownership of supporting several AWS accounts and their Linux-based workloads and managed services, including Amazon S3, AWS Glue, Amazon Kinesis, AWS PrivateLink, and security groups. You will also support Snowflake account connectivity and deployment processes, working closely with developers, data engineers, security, and other technical and non-technical partners to keep environments secure, available, and ready for change. If you have a passion for cloud infrastructure, reliability, automation, and technology in general, enjoy and thrive in an agile, fast-moving, ever-changing startup environment, welcome operational and technical challenges of all shapes and sizes, have excellent interpersonal skills and a sense of humor, and enjoy rolling up your sleeves and jumping in, then read on! Key Accountabilities: - Support deployment, configuration, and daily operations across several AWS accounts and the Linux servers and workloads running in those environments. - Administer, monitor, and troubleshoot Amazon S3 buckets, AWS Glue jobs, Amazon Kinesis streams, AWS PrivateLink connectivity, security groups, and related AWS networking and access dependencies. - Investigate and resolve infrastructure incidents, deployment failures, service interruptions, and connectivity issues, with a focus on restoring service quickly and preventing recurrence. - Maintain and improve repeatable deployment and operational processes for AWS infrastructure and workloads through automation, version-controlled configuration, and clear runbooks. - Support secure connectivity to Snowflake accounts, including troubleshooting network paths, private connectivity, endpoint configuration, and environment-specific access issues. - Support and improve Snowflake deployment processes across environments so that configuration and platform changes are consistent, reviewable, and reliable. - Collaborate closely with application engineering, data engineering, security, and other teams; contribute to daily stand-up meetings and document operational procedures, known issues, and recovery steps. Desired Skills and Experience: - 3-5 years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or production infrastructure operations, with hands-on responsibility for AWS environments. - Strong Linux administration and troubleshooting skills, including system services, networking, permissions, logs, and command-line diagnostics. - Hands-on working knowledge of AWS services used by the role, including Amazon S3, AWS Glue, Amazon Kinesis, AWS PrivateLink, security groups, and multi-account operational practices. - Good understanding of cloud networking fundamentals, including DNS, TCP/IP, routing, private endpoints, security groups, TLS, and troubleshooting application-to-service connectivity. - Experience supporting Snowflake connectivity and deployment processes, including diagnosing access and network issues and coordinating changes across multiple environments. - Experience with scripting and operational automation using tools such as Bash or Python; familiarity with CI/CD and Infrastructure as Code practices is highly desirable. - Experience with monitoring, logging, alerting, incident troubleshooting, and creating practical operational documentation and runbooks. - Well-organized and self-motivated, with strong multi-tasking skills and a positive, professional approach to working across technical and non-technical teams. Base Salary Range $135,000—$160,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0). Protecting your information is important to us.  Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process. ## About CentralReach ## Company Overview - **One-liner**: CentralReach provides the #1 AI-powered software platform for autism and intellectual/developmental disability (IDD) care, serving applied behavior analysis (ABA) practices, multidisciplinary clinics, and PreK-12 special education. - **Entity Type**: Private (funding rounds not publicly disclosed) - **Headquarters**: Fort Lauderdale, Florida, USA (with a second office in Holmdel, New Jersey) - **Founded**: 2012 - **Founders**: A practicing Board Certified Behavior Analyst (BCBA) – name not publicly disclosed ## Core Business - **Primary industry**: Healthcare IT / Autism & IDD Care Software - **Target customers**: B2B – ABA therapy providers, multidisciplinary practices, PreK-12 school districts, and employers who support neurodiverse employees. - **Mission or purpose statement**: “Unlock potential in autism and IDD care” – to help children and adults diagnosed with autism and related IDDs, and those who serve them, achieve better outcomes and live more independent lives. ## Products & Services - **CentralReach Platform (All-in-One)** : AI-powered SaaS platform for clinical data collection, scheduling, billing, claims management, and compliance. Includes modules for ABA and multi-disciplinary therapies (speech, occupational therapy). - **cari™ (AI Assistant)**: An AI layer trained on over a billion data points and 40+ BCBA reviews. Provides real-time assistance for note drafting, claim auditing, and scheduling. - **ClaimCheckAI®**: Pre-submission claims auditing tool that reduces denials by catching missing or incorrect information. - **ClaimAcceleratorAI™**: Automates claims checks and intelligently routes clean claims to shorten reimbursement cycles. - **NoteGuardAI™**: Reviews clinical notes for errors, compliance risks, and completeness before submission. - **NoteDraftAI™**: Generates real-time first drafts of session notes from session details to save provider time. - **ScheduleAI®**: Intelligent staff and client scheduling automation that minimizes conflicts and adapts to changing needs. - **CR BillMax**: Revenue cycle management (RCM) service for billing and collections. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 185,000 professionals trust the platform (as of 2025); 400 total employees. - **Notable Investors/Partners**: Not disclosed (private company) - **Growth Signals**: - Named to Inc. Magazine’s 2025 list of fastest-growing private companies in the Southeast for the 5th time. - Named a Top AI Company of 2025 by the Software Report. - Named a 2025 Best Place to Work in New Jersey. - Won Dual Stevie® Awards in 2025 for People-Focused CEO (Chris Sullens) and AI Technology Breakthrough of the Year (ClaimCheckAI). - User base grew from 115,000 (Built In, 2024) to 185,000+ professionals. ## Competitive Advantages - **Niche focus**: Deep specialization in autism and IDD care, with roots in ABA therapy – a market with high regulatory and compliance demands. - **AI moat**: Proprietary AI (cari) trained on the largest dataset in the industry (1B+ data points) and refined by clinical experts. - **Integrated platform**: Combines clinical, scheduling, billing, and claims in one system, reducing the need for multiple vendors. - **Established trust**: Trusted by 185,000+ professionals and consistently recognized as a top workplace and fastest-growing company. ## Strategic Focus - **AI-driven automation**: Continued investment in AI features to reduce administrative burden and improve clinical outcomes. - **Expanding beyond ABA**: Growing platform capabilities to support multidisciplinary therapies (speech, occupational therapy) and special education. - **Addressing the care gap**: Using technology to scale access to autism and IDD services amid a growing neurodiverse population. ## Why Work Here - **Culture & Mission**: Mission-driven work with a direct impact on the autism and IDD community. Recognized as a Best Place to Work in NJ and by Built In for culture. - **Work Model**: Hybrid work environment – remote-first but with offices in Fort Lauderdale, FL, and Holmdel, NJ. Most roles are remote-eligible within the US. - **Benefits**: - Two robust medical plans, low-cost dental/vision, 24/7 Teladoc, pet insurance, EAP - 401(k) with strong company match, employer HSA contribution, financial advisor access - Generous PTO, paid holidays, extra PTO day for volunteering (CR Cares) - Paid parental leave, family medical leave - Comprehensive onboarding, career pathing, leadership development, quarterly CR Talks sessions - Company charitable match, diversity and inclusion initiatives (mandated unconscious bias training, inclusive hiring) - **Engineering Culture**: Tech stack includes Ruby on Rails, React, React Native, Angular, Node.js, AWS, Kubernetes, Terraform, SQL. Emphasis on career growth and innovation. ## Sources 1. [CentralReach Careers – Culture & Benefits](https://centralreach.com/careers/) 2. [CentralReach About – Company Overview](https://centralreach.com/about/company/) 3. [CentralReach Homepage – Products & AI](https://centralreach.com/) 4. [CentralReach Job Board – Greenhouse](https://job-boards.greenhouse.io/centralreach/jobs/4147040009) 5. [Built In – CentralReach Perks & Culture](https://builtin.com/company/centralreach?base_route_name=entity.node.canonical&overridden_route_name=entity.node.canonical&page_manager_page=node_view&page_manager_page_variant=node_view-panels_variant-0&page_manager_page_variant_weight=-1) ## Other roles at CentralReach - [Sr. Software Engineer, Ruby on Rails](https://feeny.ai/job/sr-software-engineer-ruby-on-rails-centralreach-united-states-43jwx1qwq7s8) — United States - [Enterprise Customer Success Lead](https://feeny.ai/job/enterprise-customer-success-lead-centralreach-united-states-7g656k5k63x7) — United States - [Clinical Implementation Manager](https://feeny.ai/job/clinical-implementation-manager-centralreach-fort-lauderdale-florida-united-apspzjvz2vqy) — Fort Lauderdale Florida United States Holmdel New Jersey, United States - [Administrative Assistant](https://feeny.ai/job/administrative-assistant-centralreach-holmdel-pa5c72m0zt75) — Holmdel, NJ - [Security Compliance Program Manager](https://feeny.ai/job/security-compliance-program-manager-centralreach-holmdel-cqvhnpj08q9c) — Holmdel, NJ - [Patient Responsibility, VOB & Authorization Specialist](https://feeny.ai/job/patient-responsibility-vob-authorization-specialist-centralreach-holmdel-2qtkcwgjgt3m) — Holmdel, NJ - [Strategic Business Development Representative](https://feeny.ai/job/strategic-business-development-representative-centralreach-holmdel-new-jersey-5p2v5r8yw691) — Holmdel New Jersey, United States - [Small Business Account Manager](https://feeny.ai/job/small-business-account-manager-centralreach-fort-lauderdale-tvs2z0r2nmw1) — Fort Lauderdale, FL - [Customer Success Lead](https://feeny.ai/job/customer-success-lead-centralreach-fort-lauderdale-florida-united-states-j9s9t7qzb5sa) — Fort Lauderdale Florida United States Holmdel New Jersey, United States - [Strategic Account Executive](https://feeny.ai/job/strategic-account-executive-centralreach-remote-wn03w1xkknej)