---
title: 'Site Reliability Engineer (SRE) / DevOps Engineer at New Era Technology'
canonical: 'https://feeny.ai/job/site-reliability-engineer-sre-devops-engineer-new-era-technology-india-pv3j107wgca5'
type: 'job'
last_seen: '2026-10-15'
---

# Site Reliability Engineer (SRE) / DevOps Engineer at New Era Technology

- **Company:** New Era Technology
- **Location:** India
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/neweratech/jobs/8713404002

## Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

Role: Site Reliability Engineer (SRE)

Location: Gurgaon (ONSITE) - 5 Days Work from Office (Arya Samaj Rd, Durga Colony, Sector 39, Gurugram, Haryana 122003)

## About the Role

We are looking for a hands-on Site Reliability Engineer (SRE) / DevOps Engineer with strong programming and automation skills.

The role will initially involve development and automation work, helping the engineer build a strong understanding of the applications and platform. Over time, the role will expand into broader DevOps and SRE responsibilities, including CI/CD, cloud infrastructure, observability, production reliability, incident management, and operational automation.

The ideal candidate should be comfortable working with both application code and production systems and should use engineering and automation to improve reliability and reduce manual effort.

## Key Responsibilities

- Develop and enhance internal applications, automation tools, APIs, utilities, and platform capabilities using Python.
- Write clean, maintainable, testable, and production-ready code.
- Participate in code reviews, debugging, testing, and technical discussions.
- Build, maintain, and improve CI/CD pipelines and automated deployment processes.
- Work with Docker and Kubernetes for application deployment and operations.
- Support on prem and cloud-based application and infrastructure deployments.
- Maintain reliable, scalable, secure, and highly available production environments.
- Implement and manage monitoring, logging, alerting, and observability solutions.
- Contribute to defining and tracking SLIs, SLOs, and error budgets.
- Troubleshoot application and production issues and perform Root Cause Analysis (RCA).
- Identify recurring operational problems and address them through automation and engineering improvements.
- Support incident response, change management, deployment governance, and disaster recovery practices.
- Maintain runbooks, SOPs, incident documentation, and technical documentation.
- Collaborate with Engineering, Product, Platform, Security, Operations, and external teams.

Technical Skills

- Strong hands-on experience with Python for development and automation.
- Experience developing scripts, APIs, integrations, utilities, or backend services.
- Good understanding of software engineering principles, debugging, logging, testing, and exception handling.
- Experience with REST APIs, JSON, Git, pull requests, and code reviews.
- Strong knowledge of Linux/Unix environments and basic Windows administration.
- Good understanding of networking concepts including DNS, TCP/IP, HTTP/HTTPS, load balancing, and firewalls.
- Experience with at least one cloud platform: AWS, Azure, or GCP.
- Hands-on experience with Docker and Kubernetes.
- Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, Azure DevOps, or equivalent.
- Familiarity with Infrastructure-as-Code tools such as Terraform is preferred.
- Experience with monitoring and observability tools such as Grafana, Prometheus, Power BI, or equivalent.
- Ability to analyze logs, metrics, alerts, and traces for troubleshooting.
- Understanding of SRE concepts including SLIs, SLOs, availability, reliability, error budgets, and RCA.
- Experience with JIRA, ServiceNow, and Confluence is desirable.

## Preferred Experience

- 3–6 years of experience in SRE, DevOps, Platform Engineering, Cloud Engineering, or related roles.
- Strong Python development or automation experience.
- Experience supporting applications across development, deployment, and production environments.
- Exposure to cloud-native, distributed, or production-grade systems.
- Understanding of security and compliance best practices.
- Familiarity with AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar tools.

Soft Skills

- Strong analytical and troubleshooting skills.
- Engineering and automation mindset.
- Good written and verbal communication skills.
- Effective cross-functional collaboration.
- Ownership-driven approach to problem solving.
- Ability to remain structured during production incidents.

Interested?

Please share your updated resume with bhargavi.chegireddy@neweratech.com / usharani.ketha@neweratech.com / puneeth.garishekoti@neweratech.com

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

## About New Era Technology

## Company Overview
- **One-liner**: New Era Technology is a global technology solutions provider that delivers cloud, managed, cybersecurity, and collaboration services to securely connect people, places, and information.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: West Chester, Pennsylvania, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: IT Services and IT Consulting, Digital Transformation, Cybersecurity, Data Networking, Smart Buildings/IoT, Unified Communications
- Target customers: B2B, Enterprise, SMB, and Government across industries including Banking & Finance, Healthcare, Education, Retail, and Global Enterprise (20,000+ customers worldwide)
- Mission or purpose statement: “To deliver and support technology solutions that securely connect people, places, and information.”

## Products & Services
- **Cloud Services (CloudBlu)**: Cloud migration, hybrid cloud infrastructure, and managed cloud services – SaaS/Managed Services
- **Managed Services (ITMS & BPO)**: 24/7 monitoring, help desk, and business process outsourcing – Managed Services
- **Professional Services**: Strategy, deployment, training, and ongoing support for technology initiatives – Professional Services
- **SecureBlu Security Services**: Cybersecurity, physical security, access control, surveillance, and threat monitoring – Managed Security Services
- **Data Networking & Infrastructure**: High-performance networking, hybrid cloud infrastructure, and intelligent monitoring – Infrastructure Solutions
- **Modern Workplace & Collaboration**: Unified communication platforms, collaboration tools, and video conferencing – SaaS/Service
- **Digital Transformation**: Agile platforms, process automation, change management, and end-to-end transformation – Consulting & Integration
- **AI Solutions for Business**: AI-powered predictive analytics, automation, and personalized customer engagement – SaaS/Platform
- **Physical Security & Life Safety**: Access control, video surveillance, and integrated safety systems – Hardware/Service
- **Smart Building & IoT**: IoT sensors, building automation, and data-driven facility management – Hardware/Service

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Annual revenue estimated at $727.3 million (per LinkedIn) – note: conflicting reports (careers page states 3,000+ employees, while LinkedIn shows 1,426 employees; revenue figure aligns with LinkedIn’s estimate)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Headcount grew 8.5% year-over year (LinkedIn, +162 people); 24 active job postings (LinkedIn); 84,929 LinkedIn followers (29.2% yearly growth); operates in 28 countries across Americas, EMEA, and APAC

## Competitive Advantages
- **Global footprint**: Offices in the Americas, EMEA, and APAC with ability to serve multinational clients
- **End-to-end capability**: From strategy through deployment, training, and ongoing support – a single partner for complex tech transformations
- **Certified expertise**: Team of highly skilled, industry-certified professionals (engineers, designers, installers, technicians, sales)
- **Diverse industry experience**: Proven solutions for healthcare, finance, government, education, retail, and smart buildings
- **Core values culture**: Community, Integrity, Agility, and Commitment embedded in customer delivery and employee experience

## Strategic Focus
- **AI & Automation**: Building AI-powered platforms for predictive analytics and automation to drive smarter operations
- **Cybersecurity expansion**: Integrated cyber and physical security offerings (SecureBlu) amid rising demand
- **Digital transformation**: Helping enterprises modernize with cloud, agile platforms, and process automation
- **Workplace modernization**: Enabling flexible, hybrid work environments with unified communications and collaboration tools

## Why Work Here
- **Culture**: “Community of like-minded, like-hearted people” with a growth-oriented, high-tech environment that encourages personal and professional development
- **Work models**: Flexible positions with remote, hybrid, and on-premise options; “work/personal life balance” emphasized
- **Benefits**: Competitive benefits, generous PTO, industry training, certifications, and a focus on employee investment
- **Engineering culture**: Teams of highly skilled, certified professionals who are encouraged to drive change and think outside the box
- **DE&I**: Equal opportunity employer; prohibits discrimination and harassment (race, color, religion, age, sex, disability, etc.)
- **Recruitment honesty**: No fees asked; official channels only; privacy contact if suspicious activity

## Sources
1. [neweratech.com](https://www.neweratech.com)
2. [LinkedIn Company Page](https://www.linkedin.com/company/new-era-technology-us)
3. [New Era Technology Careers](https://www.neweratech.com/careers)
4. [Greenhouse Job Board](http://job-boards.greenhouse.io/neweratech)
5. [New Era Technology About](https://www.neweratech.com/about)

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