---
title: 'Site Reliability Engineer at Xsolla'
canonical: 'https://feeny.ai/job/site-reliability-engineer-xsolla-russia-mxwt76c389ny'
type: 'job'
last_seen: '2026-09-08'
---

# Site Reliability Engineer at Xsolla

- **Company:** Xsolla
- **Location:** Russia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/xsolla/6d28bd24-fbf5-4334-b844-d988b5a28f8f

## Job description

## ABOUT YOU

We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!

## ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.

## Responsibilities

- Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
- Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
- Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
- Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
- Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
- Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
- Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
- Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
- Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
- Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
- Participate in the SRE duty rotation, supporting developers across the company

## Qualifications & Skills

- 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
- Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
- Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
- Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
- Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
- GCP experience (IAM, networking, managed services)
- Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
- Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
- Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
- Strong collaboration and communication skills — this role works embedded with product development teams daily
- Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems

Nice to Have:

- Kubernetes certifications
- Google Cloud Platform certifications
- HashiCorp certifications

Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

## About Xsolla

## Company Overview
- **One-liner**: Xsolla is a global commerce and financial technology company that provides a comprehensive suite of tools and services for video game developers and publishers, including payments, distribution, marketing, and monetization solutions.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Sherman Oaks (Los Angeles), California, United States
- **Founded**: 2005
- **Founders**: Aleksandr Agapitov (Founder & CEO)

## Core Business
- **Industries**: Video game commerce, financial technology, payment processing, distribution, and capital markets for interactive entertainment.
- **Target Customers**: B2B – game developers and publishers of all sizes, from indie studios to AAA enterprises.
- **Mission**: "We bring opportunities together for the video game industry" – helping creators fund, launch, distribute, and monetize games globally.

## Products & Services
- **Xsolla Payment Solutions**: Global payment orchestration supporting 1000+ payment methods, 130+ currencies, and 200+ geographies. Operates as the merchant of record.
- **Xsolla Web Shop**: White-label direct-to-consumer storefronts that allow developers to sell games and in-game items with higher margins.
- **Xsolla Launcher & Distribution**: Cross-platform game distribution tools and launcher solutions for PC and mobile.
- **Xsolla Partnership Network**: Marketing and audience acquisition services.
- **Xsolla Capital Markets Group (CMG)**: Institutional capital platform providing debt, credit, and special situations financing for game studios, supported by proprietary market intelligence and an LP/investor network.
- **Xsolla Storefront** (in development): White-label Android game store designed for large-file distribution, download management, and multi-tenant theming.
- **Xsolla Anti-Fraud & Compliance**: Risk management and compliance tools tailored to digital gaming transactions.

## Market Standing
- **Valuation**: Not publicly available.
- **Annual Revenue**: ~$100 million (source: LinkedIn data).
- **Total Funding**: Not disclosed (private, bootstrapped/growth equity?).
- **Notable Partners & Clients**: Valve, Twitch, Epic Games, PUBG Corporation, and thousands of other game developers (1,500+ mentioned on careers page).
- **Growth Signals**:
  - 1,079 full-time employees (as of 2025; up ~22% YoY based on earlier LinkedIn data).
  - 16 global offices across Los Angeles, London, Berlin, Dubai, Kuala Lumpur, Tokyo, Beijing, and more.
  - 3,000+ direct-to-consumer web shops launched.
  - 258,343,632 Pay Station visits in 2024.
  - 180.5 million average daily developer API calls.
  - 99.98% platform uptime over the past 12 months.
  - Active expansion of Capital Markets Group with hires in New York, Middle East, and Singapore.

## Competitive Advantages
- **Exclusive video game focus** – All products and services are built specifically for the games industry, unlike generic payment processors.
- **Global merchant of record** – Handles tax, compliance, and fraud in 200+ territories, reducing friction for developers.
- **Relationships with major platforms** – Deep integrations with Steam, Twitch, Epic Games Store, etc.
- **Scale and reliability** – Proven ability to handle hundreds of millions of transactions annually with near-perfect uptime.
- **Capital and investment arm** – Unique ability to provide financing to studios, creating stickiness and aligning incentives.

## Strategic Focus
- Scaling the **Capital Markets Group** as an independent institutional platform serving the interactive entertainment ecosystem (debt, special situations, principal investments).
- Building a **white-label Android game store** to capture mobile distribution and compete with traditional app stores.
- Deepening **AI integration** across QA, testing, and hiring processes (Director of QA role explicitly mentions AI-assisted testing; AI used in recruitment).
- Expanding presence in high-growth markets: **Japan** (CMO/VP Marketing role), Middle East, and Southeast Asia.

## Why Work Here
- **Culture**: "We build from the inside out" – competitive salary, flexible time off, hybrid/remote options, health insurance, retirement programs, family leave, generous in-office amenities, disability and life insurance.
- **Work Model**: Hybrid and remote available across global offices.
- **Engineering Culture**: High ownership, modern stack (Android/Kotlin, large-file distribution, multi-tenant theming, CI/CD, cloud infrastructure). Engineers work on greenfield projects like the white-label game store.
- **Growth Opportunities**: New hires in the Capital Markets group have "executive sponsorship, meaningful ownership, and the mandate to build a durable franchise." Rapidly scaling company with expanding teams.
- **Global, diverse team**: Employees from 52+ countries; offices in 12 countries.

## Sources
1. [Xsolla Careers](https://xsolla.com/careers)
2. [LinkedIn – Xsolla Company Profile](https://linkedin.com/company/xsolla)
3. [Xsolla About Us](https://xsolla.com/about-us)
4. [Xsolla Culture & Values](https://xsolla.com/our-culture-and-values)
5. [Xsolla Jobs on Lever](https://jobs.lever.co/xsolla)

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