---
title: 'Site Reliability Operations Analyst - US Government at Palantir Technologies'
canonical: 'https://feeny.ai/job/site-reliability-operations-analyst-us-government-palantir-technologies-new-york-tg5dszaz4wvt'
type: 'job'
last_seen: '2026-09-14'
---

# Site Reliability Operations Analyst - US Government at Palantir Technologies

- **Company:** Palantir Technologies
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2020-04-13
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/palantir/7d91ca36-1e23-4603-b0f1-82a835e27d3f

## Job description

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

## The Role

As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve.

This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.

Core Responsibilities

- Work on many different types of problems and challenges. You might be supporting a deployment at a large customer one day, and jetting off to help out with a new pilot project the next.
- Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do.
- Craft and implement process to reduce friction and enable all team members to spend their time on what they do best.
- Think creatively, work collaboratively, and go above and beyond to get the job done.

## What We Value

- Extraordinary judgment and composure in high-pressure situations
- A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed
- Proven track record of developing effective and collaborative relationships with customers
- Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics
- Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives

## What We Require

- Active US Security clearance or eligibility and willingness to obtain a US Security clearance
- Ability to travel 25-75%, varies by location and team
- 3+ years of project/program management experience, preferably in a fast-paced or dynamic environment

Salary

The estimated salary range for this position is estimated to be $93,000 - $160,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.

Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.

## Benefits

- Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
- Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
- Commuter benefits
- Relocation assistance
- Take what you need paid time off, not accrual based
- 2 weeks paid time off built into the end of each year (subject to team and business needs)
- 10 paid holidays throughout the calendar year
- Supportive leave of absence program including time off for military service and medical events
- Paid leave for new parents and subsidized back-up care for all parents
- Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
- Stipend to help with expenses that come with a new child
- Employees can enroll in Palantir’s 401k plan

Life at Palantir

We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).

If you would like to understand more about how your personal data will be processed by Palantir, please see our Privacy Policy.

## About Palantir Technologies

## Company Overview
- **One-liner**: Palantir builds software platforms that empower organizations to integrate their data, decisions, and operations at scale.
- **Entity Type**: Public (NYSE: PLTR)
- **Headquarters**: Miami, Florida, United States
- **Founded**: 2003
- **Founders**: Not explicitly listed in provided sources (widely reported as Peter Thiel, Alex Karp, and Stephen Cohen)

## Core Business
- **Primary industries**: Data integration, artificial intelligence, defense & intelligence, commercial analytics
- **Target customers**: Government agencies (defense, intelligence, civil), large commercial enterprises, and regulated industries
- **Mission or purpose**: “Build foundational software for tomorrow” and design technology that helps institutions protect liberty while making human‑driven analysis of real‑world data possible [palantir.com/about]

## Products & Services
- **Palantir Gotham**: Platform for the intelligence and defense community, enabling counterterrorism investigations and operations.
- **Palantir Foundry**: Foundational data operations platform providing data management, logic authoring, ontology development, analytics, and workflow building.
- **Palantir Apollo**: Continuous delivery platform that orchestrates upgrades and manages the infrastructure hosting other Palantir platforms.
- **Artificial Intelligence Platform (AIP)**: Generative AI platform with secure connectivity to third‑party LLMs, development toolchain for AI agents, AI‑enabled end‑user applications, and evaluation frameworks for governing AI workflows.

## Market Standing
- **Valuation / Market Cap**: $100.6 B (as of the search date, approximate)
- **Key Metric**: Annual revenue of $4.5 B (latest fiscal year); IPO in 2020
- **Notable Investors / Partners**: Public market investors; major U.S. and allied government agencies, commercial clients across healthcare, finance, manufacturing, and logistics
- **Growth Signals**: 3,843 employees (+20.2% YoY, +998 people); operations in 12 countries; workforce distributed across 49 countries; continued expansion of AIP and commercial customer base

## Competitive Advantages
- **Engineer‑in‑the‑field model**: Palantir sends engineers directly to customers to deploy products, integrate data, and produce operational results in weeks, not years.
- **Privacy‑by‑design**: Built‑in privacy‑protective capabilities, governance tools, and a strong track record of working with advocacy groups on responsible data use.
- **Platform lock‑in**: Deep integration with customer data and workflows through Ontology and custom applications makes switching costs extremely high.
- **Long‑term government contracts**: Decades‑long relationships with U.S. and allied defense/intelligence agencies provide stable revenue and high barriers to entry.

## Strategic Focus
- **AI leadership**: Making AIP the standard for secure, governed generative AI deployment in regulated industries.
- **Commercial expansion**: Growing the commercial customer base beyond government, especially in supply chain, healthcare, and finance.
- **Continuous delivery**: Leveraging Apollo to ensure rapid, safe updates across all deployments, reducing maintenance overhead for customers.

## Why Work Here
- **Culture**: Mission‑driven engineering environment where engineers work directly on the hardest problems for critical institutions. “We’re engineers, not academics.”
- **Autonomy and impact**: New hires are trusted with responsibility from day one and are paired with a mentor. “Palantir trusts our early talent engineers to make an impact from day one.”
- **Flexibility**: Take‑what‑you‑need time‑off policy; offices closed for two weeks in December; flexible working arrangements including remote work when appropriate.
- **Benefits**: Generous paid parental leave, fertility services, adoption assistance, equity programs, mental health support (virtual therapy, meditation), and robust healthcare coverage.
- **Diversity & inclusion**: Equal Employment Opportunity employer; publishes UK Gender Pay Gap Report; strives for “many pathways to success” beyond traditional career ladders. [palantir.com/careers/life-at-palantir]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/palantir-technologies)
2. [Palantir About Page](https://www.palantir.com/about/)
3. [Palantir Careers – Life at Palantir](https://www.palantir.com/careers/life-at-palantir/)
4. [Palantir Careers – Open Positions](https://www.palantir.com/careers/open-positions/)
5. [SEC Form 10‑K / Annual Report (FY2025)](https://www.sec.gov/Archives/edgar/data/1321655/000132165526000021/fy2025palantirars.pdf)

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