---
title: 'SMB Account Executive at Maple'
canonical: 'https://feeny.ai/job/smb-account-executive-maple-new-york-tznsp4g4yxzp'
type: 'job'
last_seen: '2026-09-12'
---

# SMB Account Executive at Maple

- **Company:** Maple
- **Location:** New York, NY
- **Compensation:** $180k–$220k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-02-24
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/maple/378c3f92-0f77-47c6-a922-844f960263bd

## Job description

Hi 👋 I’m Aidan, founder of Maple. At [Maple](https://maple.inc), we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

## About the Role

We’re looking for a high-energy SMB Account Executive to help bring Maple to thousands of local businesses across the country. This is a pure closing role—no prospecting required. Our growth marketing team delivers a steady flow of warm, high-intent leads, and your job is to help business owners quickly understand the value of Maple and confidently move forward. You’ll run a high-velocity sales motion, speaking with dozens of business owners each week and closing 7–15 new locations per week. If you love fast feedback loops, frequent wins, and selling a product that genuinely helps customers on day one, this role is for you. Early Account Executives will help define how SMB sales works at Maple and will have meaningful influence on process, tooling, and playbooks as we scale.

## What You’ll Do

- Close 7–15 new SMB customers per week through inbound and marketing-qualified leads (no prospecting required)
- Run fast, consultative sales calls with local business owners across many industries
- Clearly explain Maple’s value and guide customers to the right plan for their business
- Maintain tight follow-up loops to move deals from first call to close quickly
- Collaborate closely with growth, onboarding, and product teams to improve conversion and activation
- Continuously refine sales scripts, objection handling, and demos as we scale
- Provide direct feedback from the field to help shape messaging and product decisions

## What We’re Looking For

- We want people who are energized by big goals; we're racing towards 40,000 customers and $100m in revenue by the end of 2027
- Someone excited to be part of a once-in-a-lifetime technological shift (AI is eating the world)
- 1–4+ years of experience in SMB sales, inside sales, or high-volume closing roles (SaaS preferred but not required)
- Comfortable running many calls per day and thriving in a fast-paced environment
- Strong communicator who can make complex ideas feel simple and obvious
- Competitive, resilient, and motivated by clear goals and frequent wins
- Organized and process-oriented, but adaptable as things evolve quickly
- Excited to help build and refine a sales motion that scales to tens of thousands of customers

Don’t Apply Here If... Please don’t apply if you aren’t excited about the following:

- Working ~70 hrs/week, in-person, with some of the most ambitious and intelligent people in NYC
- Dealing with the growing pains of a hyper-scaling company — ambiguity, rapid change, and constant iteration.
- Building a generational company at the center of a once-in-a-lifetime technological inflection.
- Experimenting often, cutting losses quickly, and shipping fast. The faster and more things we try, the faster we all grow.

## How we work

- We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types
- We believe in deep ownership. Engineers here talk to users, design features, and ship fast
- We value clarity over process. You’ll spend most of your day building, not waiting on decisions
- We move in person. We’re a tight-knit team that moves fast and solves problems together

## What we offer

- Competitive salary + meaningful equity
- A real product with real usage and growing revenue
- Strong In-person culture, fast feedback loops, and zero bureaucracy
- A small team that feels like a founding team
- Full health, dental, vision, 401k, life insurance, and unlimited PTO
- Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

## About Maple

## Company Overview
- **One-liner**: Maple builds human-like voice AI agents that answer phone calls, take orders, book reservations, and handle payments for restaurants, syncing directly to existing POS systems.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023
- **Founders**: Not publicly available (LinkedIn lists Burthomley .J Douzable as Principal Owner)

## Core Business
- **Primary Industry**: Voice AI for restaurants and hospitality
- **Target Customers**: B2B — restaurants (independent, multi-location, and enterprise), with planned expansion into drive-thrus, kiosks, and other phone-based customer service settings for neighborhood businesses.
- **Mission or Purpose**: "Give every neighborhood business an always-on teammate who never misses a guest, so great service is effortless everywhere."

## Products & Services
- **Maple Voice AI Agent**: An AI-powered phone agent that answers inbound calls 24/7. It handles complex orders (modifications, combos, allergy requests), manages reservations, processes takeout and delivery requests, and addresses general inquiries. It features intelligent upselling to increase average ticket sizes by 25% and supports multiple languages and dialects. The system integrates in real-time with major POS systems and can be set up in as little as 24 hours.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over 1,000 restaurant owners are customers; the platform has processed over 2.1 million calls and 81,000 orders across 567 cities as of the data capture date.
- **Notable Investors/Partners**: Specific investors are not publicly listed. The company offers a partner program for agencies and consultancies (revenue share, marketing co-op).
- **Growth Signals**: The company is actively hiring (10+ open roles across engineering, sales, and growth), indicating a growth phase. It has a presence in the U.S., Argentina, and Canada.

## Competitive Advantages
- **Deep Restaurant Specialization**: Handles complex restaurant-specific tasks like custom combos, allergy notes, and multi-item modifications, going beyond simple FAQ answering.
- **POS Integration**: Real-time, direct integration with major POS systems ensures orders flow error-free to the kitchen without manual re-entry.
- **Always-On Revenue Capture**: Captures orders and appointments during off-hours (late night, holidays), preventing lost revenue from missed calls.
- **Accuracy and Upselling**: Claims 99% accuracy on orders and a proven 25% increase in average ticket size through intelligent upselling.

## Strategic Focus
- **Vertical Expansion**: Scaling from independent restaurants to enterprise restaurant groups and expanding into adjacent verticals like drive-thrus and kiosks.
- **Product Development**: Continued investment in AI and machine learning (hiring ML Research Engineers, Full Stack Engineers) to improve voice agent capabilities and integration depth.
- **Partner Ecosystem**: Growing through a partner program to reach more merchants via agencies and consultancies.

## Why Work Here
- **High-Impact, Early-Stage Environment**: A small, growing team (17 employees as per LinkedIn) where individual contributions have significant impact on the product and company trajectory.
- **Innovative Mission**: Working on cutting-edge voice AI technology in a practical, high-demand market (hospitality), with a clear vision for broader expansion.
- **Culture**: The company values are Innovation, Excellence, Customer-Centricity, and Integrity. The careers page highlights a "collaborative, high-impact" environment.
- **Perks & Benefits**: Competitive salary + equity, flexible work arrangements, health/dental/vision coverage, professional growth budget, and events/happy hours.
- **Work Policy**: The New York HQ is in-office, but the company also hires for remote roles (e.g., Customer Support in LatAm and South Africa), suggesting a hybrid or role-dependent flexibility. Job postings on Built In list both "In-Office" (New York, NY) and "Remote" options.

## Sources
1. [Maple Website](https://maple.inc/)
2. [Maple Careers Page](https://maple.inc/careers/)
3. [Built In NYC Profile](https://builtin.com/company/maple-0)
4. [LinkedIn Company Page](https://www.linkedin.com/company/mapleai)
5. [Maple Jobs Board (Ashby)](https://jobs.ashbyhq.com/maple)

## Other roles at Maple

- [Special Projects Lead](https://feeny.ai/job/special-projects-lead-maple-new-york-cdk049fg9gmf) — New York, NY
- [Growth Associate](https://feeny.ai/job/growth-associate-maple-new-york-5gx89x8h9syz) — New York, NY
- [Growth Engineer](https://feeny.ai/job/growth-engineer-maple-new-york-zjtcnnwbs5g2) — New York, NY
- [Forward Deployed Engineer - Growth](https://feeny.ai/job/forward-deployed-engineer-growth-maple-new-york-x219hg8zhb5z) — New York, NY
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-maple-new-york-erp90f17qfna) — New York, NY
- [Customer Support Representative (South Africa, Remote)](https://feeny.ai/job/customer-support-representative-south-africa-remote-maple-africa-y8v80t48cg83) — Africa
- [Customer Support Representative (LatAm, Remote)](https://feeny.ai/job/customer-support-representative-latam-remote-maple-latin-america-a8g0e06dzv3v) — Latin America
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-maple-new-york-qj1r6ere608k) — New York, NY
- [Product Designer](https://feeny.ai/job/product-designer-maple-new-york-zea02mzxyy0p) — New York, NY
- [Opportunistic](https://feeny.ai/job/opportunistic-maple-new-york-7va6n68ft3eq) — New York, NY