---
title: 'SME - Online-Enterprise - Senior Manager/DGM 6074 at Paytm Payments Services'
canonical: 'https://feeny.ai/job/sme-online-enterprise-senior-manager-dgm-6074-paytm-payments-services-noida-fjszj1qj2864'
type: 'job'
last_seen: '2026-09-17'
---

# SME - Online-Enterprise - Senior Manager/DGM 6074 at Paytm Payments Services

- **Company:** Paytm Payments Services
- **Location:** Noida, India
- **Work type:** onsite
- **Posted:** 2026-09-17
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.lever.co/paytmpayments/fb634940-032a-44f3-8c7d-ff59926c0ba4

## Job description

Title: Subject Matter Expert Location - Noida

About Paytm Group: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans, and BNPL, sourced by its financial partners.

About Paytm Payments Services (PPSL): PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Paytm's online payment gateway is a B2B Business regulated by the RBI, as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business among Indian merchants.

About the role: We are looking for highly driven and customer-focused professionals to join our Enterprise Payments team as a Subject Matter Expert (SME). The role requires working closely with Sales, Product, and Business teams to drive merchant acquisition, solution consulting, and adoption of Paytm’s payment services products. The SME will play a critical role in enabling enterprise sales by providing deep domain expertise in card payments, payment workflows, and digital payment solutions.

● The ideal candidate should have strong knowledge of the payments ecosystem, excellent stakeholder management skills, and the ability to translate complex payment solutions into business value for enterprise merchants. Expectations / Requirements : ● Partner closely with enterprise sales teams to drive merchant acquisition and revenue growth by acting as a payments domain expert during client discussions and solution presentations. ● Engage with CXOs, payment heads, product teams, and business stakeholders to understand merchant requirements and recommend suitable payment solutions. ● Support sales teams in pitching Paytm’s payment suite, including Card Payments, Tokenisation, International Card Payments, Pre-auth & Capture, Payment Gateway solutions, UPI, and value-added payment products. ● Act as a trusted advisor for merchants by providing consultative solutioning aligned with their business models, payment flows, and customer experience goals. ● Work with Product and Technology teams to identify market requirements, product gaps, and opportunities for enhancing payment offerings. ● Contribute towards product ideation, competitive benchmarking, and feedback-driven improvements to strengthen Paytm’s market positioning. ● Drive product adoption and merchant penetration by enabling successful onboarding, training, and solution implementation. ● Lead merchant-facing discussions for new product launches, feature enhancements, and payment optimization initiatives. ● Prepare Business Requirement Documents (BRDs), use cases, and workflow recommendations to support product enhancements and digital-first customer journeys. ● Coordinate with cross-functional teams, including Product, Compliance, Finance, Operations, Legal, and Technology to ensure seamless execution and faster resolution of merchant requirements. ● Track industry trends, competitor offerings, and emerging technologies within the payments and fintech ecosystem to strengthen sales strategy and customer engagement.

Superpowers / Skills that will help you succeed in this role : ● Minimum 5 years of experience in Payments, Fintech, Product Consulting, Solution Engineering, or Business Product Management with strong exposure to enterprise sales. ● Strong understanding of the card payments ecosystem, including Card Processing, Tokenisation, Pre-auth & Capture, Payment Gateway flows, International Card Payments, and online/offline payment solutions. ● Ability to drive consultative and solution-led sales conversations with enterprise merchants and senior stakeholders. ● Strong presentation, communication, and stakeholder management skills with the ability to simplify complex payment concepts for business audiences. ● Experience working closely with cross-functional teams and driving alignment between Sales, Product, and Technology teams. ● Proven ability to support GTM initiatives, product adoption strategies, and customer success programs. ● Strong analytical mindset with the ability to leverage data, customer insights, and market intelligence to influence business decisions. ● A self-starter who thrives in a fast-paced, high-growth, and dynamic fintech environment. ● Prior experience in fintech, payment gateways, banking, consulting, or enterprise solutioning roles will be an added advantage.

Why join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and how it will always be.

Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

## About Paytm Payments Services

## Company Overview
- **One-liner**: Paytm Payments Services Limited (PPSL) provides digital payment solutions — including a high-scale payment gateway, UPI processing, subscriptions, and merchant financial tools — for Indian businesses ranging from neighborhood stores to large brands.
- **Entity Type**: Private (wholly owned subsidiary of One97 Communications, a publicly listed parent company)
- **Headquarters**: Noida, India
- **Founded**: 2020 ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Founders**: Not publicly listed for PPSL; the entity is a wholly owned subsidiary of One97 Communications ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Core Business
- **Primary industry**: Digital payments, fintech, payment gateway infrastructure
- **Target customers**: B2B — online brands, startups, small merchants, BFSI institutions (for premium collections, loan repayments, investments), and government entities
- **Mission or purpose statement**: "Driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business" ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Products & Services
- **Paytm Payment Gateway**: Core online payment acceptance for apps and websites, supporting UPI, cards, net banking, and more with high success rates and real-time bank settlements ([paytmpayments.com](https://www.paytmpayments.com/))
- **Payment Links & Payment Pages**: Collect payments instantly without building a website or app
- **International Payments**: Cross-border payment solution for merchants serving customers in 200+ countries
- **Subscriptions**: Customized payment plans and automated recurring collections across all payment instruments
- **Bank Offers & No-Cost EMI**: Affordability options to improve checkout conversion
- **Instant Refunds**: Automated, real-time refund processing for end customers
- **BFSI Solutions**: Specialized flows for policy premiums, loan repayments, investments, and credit card payments ([paytmpayments.com](https://www.paytmpayments.com/))

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for PPSL as a standalone entity
- **Key Metric**: 600M+ transactions processed per month; 10,000+ transactions/second handling capacity ([paytmpayments.com](https://www.paytmpayments.com/))
- **Notable Investors/Partners**: Parent One97 Communications (OCL) — the publicly traded company behind the Paytm ecosystem ([paytmpayments.com](https://www.paytmpayments.com/about-us))
- **Growth Signals**: Expanding into government alliances (as seen in current openings for Government Alliances Payments roles); marketing its payment suite to BFSI, international merchants, and large Indian brands; operates within the broader Paytm group ecosystem covering in-store payments and advertising solutions ([jobs.lever.co](https://jobs.lever.co/paytmpayments))

## Competitive Advantages
- **Massive scale**: 600M+ transactions processed monthly and 10,000+ TPS capacity demonstrate infrastructure reliability that few Indian payment gateways can match ([paytmpayments.com](https://www.paytmpayments.com/))
- **Broadest payment source coverage**: UPI, cards, net banking, EMI, subscriptions, and international payments from 200+ countries in a single integration
- **Paytm ecosystem leverage**: Access to Paytm group companies for in-store payments and advertising, creating a full-stack merchant offering
- **Merchant trust**: Positions itself as "the payment gateway that powers India's largest brands" ([paytmpayments.com](https://www.paytmpayments.com/))

## Strategic Focus
- Deepening financial inclusion for Indian businesses, from neighborhood merchants to national brands
- Strengthening government and BFSI payment partnerships via dedicated alliances teams ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- Building robust payment rails and merchant experiences as the "backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- Expanding international payment acceptance for global merchants

## Why Work Here
- **Hybrid workspace**: Employees work a combination of remote and on-site ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Mission-driven engineering**: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Strong benefits package**:
  - Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
  - Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
  - Time away: competitive leave across categories, team outing and engagement allowances
  - Personal development: internal job mobility, learning reimbursement for online courses and upskilling ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Career tracks**: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- **Culture**: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))

## Sources
1. [paytmpayments.com](https://www.paytmpayments.com/about-us)
2. [paytmpayments.com](https://www.paytmpayments.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/paytmpayments)
4. [paytmpayments.com](https://www.paytmpayments.com/)
5. [builtin.com](https://builtin.com/company/paytm-payments-services-limited)

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