--- title: 'Social & Community Moderator Specialist - (Remote) at Fanatics Betting & Gaming' canonical: 'https://feeny.ai/job/social-community-moderator-specialist-remote-fanatics-betting-gaming-new-york-ny-r6g1dma69evz' type: 'job' last_seen: '2026-10-12' --- # Social & Community Moderator Specialist - (Remote) at Fanatics Betting & Gaming - **Company:** Fanatics Betting & Gaming - **Location:** New York NY, United States - **Compensation:** $80k–$100k - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-12 - **Apply:** https://job-boards.greenhouse.io/fanaticsfbg/jobs/4436447009 ## Job description ## About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Job Summary We’re looking for a sports-obsessed, internet-native Social & Community Specialist to help grow and deepen Fanatics Sports & Casino’s presence across the social community forums where sports fans spend their time. This role will serve as a key member of the Organic Social team, with a focus on Discord, Reddit, X, Facebook Groups, and other emerging community platforms. You’ll be responsible for the day-to-day management, moderation, programming, and participation that turn audiences into active communities. As Fanatics brings sportsbook, prediction markets, and casino together in one all-in-one experience, you’ll help develop a holistic community strategy that gives fans more reasons to engage with the brand beyond individual products or campaigns. You’ll be equal parts community operator, social programmer, moderator, and sports fan — identifying conversations worth joining, creating programming that gets people talking, and bringing valuable insights back to the broader business. ## What You’ll Do - Own day-to-day community programming across Discord, Reddit, X, Facebook Groups, and other relevant community spaces. - Develop and maintain an always-on community calendar spanning conversations, recurring programs, activations, AMAs, giveaways, cultural moments, and sports tentpoles. - Be an active and authentic participant in online sports communities, joining conversations rather than simply broadcasting content. - Moderate and manage Fanatics-owned communities, helping establish a welcoming, engaging, and distinctly Fanatics voice. - Identify emerging conversations, trends, memes, fan behaviors, and community moments and turn them into timely programming and content opportunities. - Develop community-first tactics to support major sports moments, campaigns, product launches, promotions, and tentpole events. - Create recurring community franchises and experiences that give fans a reason to return and participate. - Serve as a bridge between Fanatics and the sports community, surfacing fan sentiment, feedback, trends, and product opportunities to internal teams. - Partner with the broader Organic Social team to translate community conversations and insights into content across social platforms. - Collaborate cross-functionally with Marketing, Brand, Product, CRM, VIP, Responsible Gaming, and other teams to incorporate community perspectives into broader initiatives. - Track community health, engagement, growth, and participation and use those insights to continuously improve programming. - Help identify and test new platforms, communities, and emerging opportunities where Fanatics Sports & Casino can authentically participate. ## What You Bring - 3–5+ years of experience in social media, community management, social programming, or a related field, preferably within sports, sports betting, gaming, entertainment, or media. - Hands-on experience managing or growing communities across platforms such as Discord, Reddit, X, Facebook Groups, or similar online communities. - A deep understanding of sports culture, sports fans, betting culture, internet culture, and how communities behave online. - A strong instinct for what makes people participate in a conversation — and the ability to turn that instinct into compelling community programming. - Experience with social moderation, community guidelines, escalation processes, and managing conversations in fast-moving environments. - Strong written communication skills and the ability to adapt the brand voice to different platforms and communities. - A proactive, highly collaborative approach and the ability to operate independently in a fast-paced environment. - Strong organizational skills and the ability to manage multiple community programs, conversations, and initiatives simultaneously. - A genuine passion for sports and a 24/7 curiosity about what fans are talking about online. Additional Requirements - Willingness to travel occasionally for events, activations, and team offsites. - Must be comfortable working nights, weekends, and non-traditional hours as needed around major sporting events and tentpoles. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $80,000—$100,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our [Candidate Privacy Policy.](https://static1.squarespace.com/static/5ff494b9931735466ce28d5b/t/69de53bde2c02c25e9c38758/1776178110037/Candidate+Privacy+Policy+April+2026.pdf) Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here. ## About Fanatics Betting & Gaming ## Company Overview - **One-liner**: Fanatics Betting & Gaming is the online and retail sports betting and iGaming subsidiary of Fanatics, building a real-money wagering platform that integrates with the broader Fanatics ecosystem of commerce and collectibles. - **Entity Type**: Private (subsidiary of Fanatics Inc., which is also private) - **Headquarters**: New York, New York, USA - **Founded**: 2021 - **Founders**: Michael Rubin (Founder & CEO of Fanatics) ## Core Business - **Primary industry**: Online Sports Betting & iGaming (Real-Money Wagering) - **Target customers**: B2C — sports fans and bettors in the United States - **Mission or purpose statement**: "Relentlessly enhancing the fan experience" by allowing sports fans to buy, collect, and bet through a unified digital platform. ## Products & Services - **Fanatics Sportsbook**: A native iOS and Android mobile app for online sports betting, available in 23 states and Washington D.C., covering approximately 95% of the U.S. addressable online sports bettor market. Features include "Fair Play" (refunds single-player prop bets if a player is ruled out early) and "FanCash" (up to 10% cashback on every bet, win or lose, redeemable for merchandise, collectibles, and bonus bets). - **Fanatics Casino**: An online casino platform available in Michigan, New Jersey, Pennsylvania, and West Virginia, offering slots, blackjack, roulette, live dealer games, and exclusive titles from Fanatics Game Studios (e.g., Fanatics Blackjack, Field Goal Frenzy). - **Retail Sportsbooks**: Operates 22 retail sports betting locations, including the only sportsbook inside an NFL stadium (Northwest Stadium). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for Fanatics Betting & Gaming as a standalone entity. Fanatics Inc. was valued at $31 billion in a 2022 funding round, though more recent reports suggest a lower valuation in private markets. - **Key Metric**: Total Funding — Fanatics Inc. has raised significant capital (over $7 billion in total) from investors; FBG is funded internally by Fanatics. - **Notable Investors/Partners**: Fanatics Inc. investors include Silver Lake, Fidelity Management & Research, SoftBank Vision Fund, BlackRock, and the National Football League (NFL). FBG partners with over 900 sports properties, including major leagues (NFL, NBA, MLB, NHL), players associations, teams, and colleges. - **Growth Signals**: Claims to be "the fastest growing sportsbook in America." Acquired PointsBet's U.S. business in August 2023 (final state closed April 2024), accelerating market expansion and integrating PointsBet's risk management and trading technology from Banach Technology. 75% of Sportsbook customers use FanCash monthly, with up to 10% of FanCash redeemed on Fanatics.com. ## Competitive Advantages - **Ecosystem Integration**: Uniquely positioned as the first true sports brand to enter legal sports betting, FBG is tightly integrated with Fanatics Commerce (licensed fan gear, Lids retail stores) and Fanatics Collectibles (trading cards, memorabilia). FanCash can be used across the entire ecosystem, creating a powerful loyalty loop. - **Massive Existing User Base**: Fanatics has a database of over 100 million global sports fans, providing a built-in acquisition channel that competitors lack. - **Proprietary Technology**: Built natively on iOS and Android for superior user experience. Acquired Banach Technology (via PointsBet) for advanced quantitative trading and risk management models. - **Innovative Product Features**: "Fair Play" and "FanCash" are unique differentiators that reduce bettor frustration and increase loyalty. ## Strategic Focus - **Market Expansion**: Continuing to launch in new states as legalization expands. Recently launched Fanatics Casino web version and standalone app (March 2025). - **Product Enhancement**: Deepening personalization through the Fanatics ecosystem, leveraging data from commerce and collectibles to offer tailored betting experiences. Investing in exclusive casino game development via Fanatics Game Studios. - **Technology Leadership**: Building on the Banach Technology acquisition to improve trading, risk management, and in-play betting capabilities. - **Prediction Markets**: Expanding into prediction markets as part of the broader Fanatics platform. ## Why Work Here - **Culture**: Described as "fast-paced," "intense," and "relentless" — employees are expected to "jump in at a moment's notice to deliver the win." The company emphasizes a "By Fans, For Fans" ethos and seeks high performers who are passionate about sports and technology. - **Remote/Hybrid Policy**: Many engineering and corporate roles are listed as "Remote (US)" on the careers page, though some roles may be office-based in New York, Denver, Leeds, or Dublin. - **Notable Perks**: Opportunity to work at the intersection of sports, technology, and gaming. Employees get to be part of a company that owns the only sportsbook inside an NFL stadium. The company emphasizes employee welfare, wellness, and professional development. - **Engineering Culture**: Heavy investment in native mobile development (iOS/Android), data engineering, machine learning, and trading systems. Roles include Analytics Engineer, Machine Learning Engineer, Data Platform Engineer, and Engineering Manager for Market Maker. ## Sources 1. [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-betting-gaming) 2. [fanaticsinc.com](https://www.fanaticsinc.com/fanatics-sportsbook-online-experience) 3. [fanaticsinc.com](https://www.fanaticsinc.com/join-our-team) 4. [greenhouse.io](https://job-boards.greenhouse.io/fanaticsfbg) 5. 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