--- title: 'Social & Content Manager at MERGE' canonical: 'https://feeny.ai/job/social-content-manager-merge-kansas-city-njknyngxtsck' type: 'job' last_seen: '2026-09-09' --- # Social & Content Manager at MERGE - **Company:** MERGE - **Location:** Kansas City, MO - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/mergeworld/jobs/8178553 ## Job description At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives. Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. ## About the Role MERGE is looking for a cutting-edge, culture-fluent Social & Content Manager to own our brand’s voice in social. You are the person who knows what’s good, what’s next, and what will land — translating agency news, client wins, and thought leadership into content people actually stop for. LinkedIn and Instagram are your primary stages, and you own them: the strategy, the calendar, the community, and the craft. This is an owner's role. You're scrappy, autonomous, and resourceful — someone who takes the reins and runs — with the enterprise-level instincts to build a real system: a social plan, templates that let us move fast, and the judgment to know when something deserves the full weight of our creative team.  You set the voice, you protect it, and you make MERGE feel unmistakably human and unmistakably us in every feed we show up in. ## What You’ll Do Own the Voice & the Plan - Own the social strategy: Set the strategic direction and end-to-end execution for MERGE’s corporate social — primarily LinkedIn and Instagram — building the plan that elevates our brand position across our core themes and audiences. - Build the system: Develop the content calendar, templates, and repeatable formats that let a lean team ship consistently — mapped to agency priorities, client announcements, major events, and thought leadership. - Be the brand’s voice: Own a cohesive, distinctly human social voice — writing captions and content that feel authored, never automated, and never generic. You use modern tools to move faster, but the work always sounds like a person, and always like MERGE. Create & Elevate the Content - Make the work: Create and publish platform-native content day to day — writing, designing, and editing in-platform — with the taste to know what earns a save, a share, or a comment versus what scrolls by. - Partner on the big swings: Work with our creative and design teams on higher-production initiatives — video, campaigns, brand moments — knowing when to move solo and when a moment deserves the full team. - Live in the culture: Track trends, formats, and cultural moments, and put a MERGE spin on the ones worth joining — keeping us current, credible, and part of the conversation. Build Community & Advocacy - Manage the community: Be the human voice behind the brand — engaging followers, monitoring conversations, and cultivating the interactions that build a real audience over time. - Grow employee advocacy: Lead and grow MERGE’s Employee Advocacy Program — equipping our people with shareable assets and coaching them to amplify our story in their own voices. - Partner across the agency: Work with practice areas, ERGs, and PR to align social with company strategy, and to surface the stories, spotlights, and cultural moments worth telling. Run the Operation - Own the tools & vendors: Serve as the point of contact for social platforms, scheduling tools, and vendors — managing renewals, adopting new features, and keeping our stack sharp. - Prove what works: Track performance across channels, report to leadership in plain terms, and use the data to continuously refine what we make and how we show up. ## What You’ll Bring - 5+ years managing corporate or agency social media, ideally B2B — with a portfolio of content and communities you’ve grown. - A culture-forward point of view: you’re genuinely online, fluent in platform-native formats, and you have the taste to know what good looks like on LinkedIn and Instagram. - Strong B2B and social forward copywriting — you write conversationally, adapt tone by audience, and keep the brand voice human, sharp, and never templated. - Hands-on fluency with Adobe for building and editing social assets, plus scheduling and social-management tools. - Fluent with AI and LLM tools as a creative accelerant — you use them to move faster and sharper, with the judgment to keep the output authentically human and on-brand. - A scrappy, autonomous owner: self-motivated, resourceful, and comfortable running the show end to end while juggling multiple priorities. - Community and advocacy instincts — prior experience running an advocacy program or managing a brand community is a plus. - A data-informed approach: comfortable with analytics and turning performance into better content. - Bachelor’s degree in Marketing, Communications, Journalism, or equivalent practical experience. #LI- ## #LI-HYBRID At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here’s how we live our values at MERGE - Ability. Mastering our craft - Agility. Delivering with a growth mindset - Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be! ## About MERGE ## Company Overview - **One-liner**: MERGE is a marketing and technology agency built for the intersection of health and wellness, using storytelling through technology to help brands connect more meaningfully with the people they serve. - **Entity Type**: Private (no disclosed funding rounds; operates as an independent agency) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2018 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Marketing and technology agency (full-service), with a deep specialization in healthcare (pharma, medtech, health insurance, health providers) and consumer brands. - **Target Customers**: B2B – enterprise brands in life sciences, payer/provider organizations, and large consumer goods companies. - **Mission or Purpose Statement**: "Uniting people and brands for healthier, happier lives" by turning complexity into clarity through data-driven storytelling, AI-powered personalization, and bold creativity. ## Products & Services - **Humanity Suite**: An AI-powered operating model designed to bridge technology and human empathy, providing tools for dynamic engagement, personalization, and data integration across the customer journey. (Launched in 2026) - **Core Agency Services**: - **Strategy**: Brand strategy, consumer insights, journey mapping. - **Creative**: Copywriting, design, storytelling. - **Public Relations**: Communications and reputation management. - **Experience**: UX/UI, digital experience design. - **Performance Marketing**: Paid search, paid social, precision activation, media planning. - **Media**: Integrated media planning and buying. - **Platforms**: Workfront implementation, DAM systems, data engineering (API integration, Workfront Fusion). - **AIgency™**: A framework blending AI innovation with human creativity, specifically for health and life sciences. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of **$124M** (as of latest LinkedIn data) / Total Funding: Not disclosed (bootstrapped or organic growth) - **Notable Clients & Partners**: - **Clients**: Abbott, Blue Cross Blue Shield, GE Healthcare, Supernus, American Express, T-Mobile, Coach, Meta, Kroger, Kraft Heinz. - **Platform Partners**: Workfront (Adobe), DAM systems. - **Growth Signals**: - Headcount of 604 employees (+1.6% year-over year, +14 people) [LinkedIn] - Recognized as **Agency of the Year** by Modern Healthcare and Ad Age’s 2025 Healthcare Marketing Impact Awards. - Launched **Humanity Suite** in 2026 as a strategic AI-powered operating model. - Named a **Best Place to Work** by Built In (Atlanta and Colorado markets) in 2026, highlighting a culture that blends AI innovation with employee wellness. - Offices in 8 US cities (Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, New York City, Raleigh) and presence in 11 countries. ## Competitive Advantages - **Deep Healthcare Specialization**: Decades of experience in pharma, medtech, and health insurance – a complex, highly regulated sector where trust and compliance are critical. - **AI-Human Integration**: The "AIgency™" model combines AI-powered efficiency with human empathy, explicitly tailored for health brands. - **Full-Service Capabilities**: From strategy and creative to performance marketing and platform implementation (Workfront, DAM), creating a one-stop shop for large clients. - **Long-Standing Client Relationships**: Work with marquee brands like Meta, American Express, and GE Healthcare, indicating high retention and trust. - **Diverse, Inclusive Culture**: 41% of staff are caregivers; employees speak 25+ languages at home; strong LGBTQIA+ inclusivity, making it attractive for top talent. ## Strategic Focus - **AI Transformation**: Investing heavily in its proprietary Humanity Suite and AIgency model to redefine agency services for the AI era. - **Health-Centric Growth**: Doubling down on health and life sciences, as evidenced by its Agency of the Year recognition and dedicated health/life sciences account teams. - **Operational Efficiency**: Delivering measurable ROI for clients (e.g., 35% time savings in marketing ops for a national grocery retailer, $4M annual savings with a DAM system for a CPG company). - **Talent & Culture**: Growing remote and hybrid roles while maintaining offices in key US markets; emphasizing "whole person" wellness and innovation. ## Why Work Here - **Culture**: Built on "ability, agility, and humility" – a strong emphasis on collaboration and personal growth. Recognized as a Best Place to Work by Built In (2026). - **Remote/Hybrid Policy**: Multiple roles listed as remote (e.g., API Integration Specialist, VP roles in brand strategy); many positions are hybrid or office-based in major cities. The company operates across 8 US offices. - **Notable Perks & Engineering Culture**: 41% of employees are caregivers, suggesting family-friendly policies. Strong focus on diversity (25+ languages spoken, LGBTQIA+ support). Opportunities to work on cutting-edge AI and data integration projects for top-tier brands. - **Growth Potential**: 57 open job postings (as of search date) across marketing, account management, creative, data engineering, and performance – indicating active hiring and investment in new capabilities. ## Sources 1. [mergeworld.com](https://www.mergeworld.com/) 2. [mergeworld.com](https://www.mergeworld.com/about) 3. [linkedin.com](https://www.linkedin.com/company/mergeworld) 4. [greenhouse.io](https://job-boards.greenhouse.io/mergeworld) 5. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2026/merge-launches-humanity-suite-a-new-operating-model-for-the-ai-empowered-agency) 6. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2025/merge-wins-modern-healthcare-x-ad-age-healthcare-marketing-impact-award-agency-of-the-year) 7. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2026/the-aigency-is-a-best-place-to-work) 8. [mergeworld.com](https://www.mergeworld.com/work/kroger) 9. [mergeworld.com](https://www.mergeworld.com/work/kraft-heinz) ## Other roles at MERGE - [Director, Experimentation, Decision Science](https://feeny.ai/job/director-experimentation-decision-science-merge-raleigh-v4tj5k6ykm7q) — Raleigh, NC - [Director, Communications](https://feeny.ai/job/director-communications-merge-atlanta-v3htaxtezmn7) — Atlanta, GA / Boston, MA / Chicago, IL / Kansas City, MO / New York - [Social & Content Manager](https://feeny.ai/job/social-content-manager-merge-boston-1e0cwe17xm5t) — Boston, MA - [Social & Content Manager](https://feeny.ai/job/social-content-manager-merge-denver-m9snx67b6bp5) — Denver, CO - [Social & Content Manager](https://feeny.ai/job/social-content-manager-merge-chicago-dfwb1avypjwh) — Chicago, IL - [Social & Content Manager](https://feeny.ai/job/social-content-manager-merge-raleigh-zzjwdbb8mrfr) — Raleigh, NC - [Associate Creative Director - Design](https://feeny.ai/job/associate-creative-director-design-merge-raliegh-0h71p85peztv) — Raliegh, NC - [Associate Creative Director - Design](https://feeny.ai/job/associate-creative-director-design-merge-boston-fanc5d8na9n2) — Boston, MA - [Associate Creative Director - Design](https://feeny.ai/job/associate-creative-director-design-merge-chicago-rvh5p36xe358) — Chicago, IL - [VP, Pharma Media](https://feeny.ai/job/vp-pharma-media-merge-remote-vmfp88mrsc84)