--- title: 'Social Media & Content Manager at Flexport' canonical: 'https://feeny.ai/job/social-media-content-manager-flexport-san-francisco-california-dpjtt8aq3w57' type: 'job' last_seen: '2026-09-09' --- # Social Media & Content Manager at Flexport - **Company:** Flexport - **Location:** San Francisco California, United States - **Compensation:** $90k–$114k - **Posted:** 2026-07-09 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8044163 ## Job description About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. ## The role We're looking for a Social Media and Content Marketing Manager to own the channels where Flexport shows up every day. You'll run our social presence, keep the blog full of content people actually want to read, and produce a newsletter that logistics leaders look forward to opening. You'll write most of it yourself, polish the visuals in Canva, cut short videos for social, and build a network of voices, inside Flexport and out, who amplify our story. This is a hands-on job for a strong writer who gets social, has an eye for design, and likes shipping work rather than just planning it. You will - Own Flexport's owned social channels day to day across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram: plan the calendar, write the posts, publish, engage, and report on what's working. - Write and edit blog content that turns complex supply chain topics into pieces people finish and share, from thought leadership to customer stories to product updates. - Produce our newsletter end to end, from picking the stories to writing the copy to hitting send. - Design social graphics and light marketing assets in Canva, staying true to Flexport's brand. - Edit short-form video for social, including cutting clips, adding captions, and packaging them for each platform. - Build our influencer network on both sides: coach internal experts and executives to post with confidence, and cultivate relationships with external creators and industry voices. - Track performance across channels and use what you learn to make the next post, article, and newsletter better. You should have - 5+ years in social media, content marketing, or a closely related role. - Genuinely strong writing. You can take a dense logistics topic and make it clear, sharp, and worth reading. - Hands-on experience managing owned media channels, including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram. - A working command of social best practices across those platforms, from what to post to when and why, and how each channel differs. - Basic design editing skills. You're comfortable building clean, on-brand graphics in Canva. - Basic video editing skills. You can cut and caption short clips for social without needing a full production team. - Comfort managing several channels and deadlines at once, with the ownership to keep them all moving. - Bonus: experience building creator or influencer programs, or working in B2B, logistics, or tech. The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $90,000—$114,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. ## About Flexport ## Company Overview - **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2013 - **Founders**: Ryan Petersen ## Core Business - **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding - **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries - **Mission or purpose statement**: "To make global trade so easy there will be more of it." ## Products & Services - **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management. - **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class. - **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies. - **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs. - **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries - **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources) - **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide ## Competitive Advantages - **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations. - **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments. - **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class. - **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity. - **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models. ## Strategic Focus - **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations. - **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend). - **Global expansion**: Operating across continents and time zones, with offices in multiple global locations. - **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders. ## Why Work Here - **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor. - **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages. - **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure. - **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work. - **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options. - **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world." ## Sources 1. [flexport.com](https://www.flexport.com/company/careers/) 2. [flexport.com](https://www.flexport.com/) 3. [flexport.com](https://www.flexport.com/company/about-us/) 4. [flexport.com](https://www.flexport.com/careers/jobs/) 5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1) ## Other roles at Flexport - [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shenzhen-14dfjdstfdd1) — Shenzhen, China - [Sales Executive](https://feeny.ai/job/sales-executive-flexport-melbourne-zk1612gv70qx) — Melbourne, Australia - [Account Manager](https://feeny.ai/job/account-manager-flexport-melbourne-qtjcw94sandh) — Melbourne, Australia - [Global Operations Specialist](https://feeny.ai/job/global-operations-specialist-flexport-los-angeles-california-8nxzgbn2wnbh) — Los Angeles California, United States - [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shanghai-ft26s28a0xk2) — Shanghai, China - [Global Operations Associate](https://feeny.ai/job/global-operations-associate-flexport-dallas-texas-5hz24q9ffn0d) — Dallas Texas, United States - [Area Manager](https://feeny.ai/job/area-manager-flexport-chicago-7a3aye647txj) — Chicago, IL - [Rotational Development Program](https://feeny.ai/job/rotational-development-program-flexport-chicago-illinois-eexct2q6sv1t) — Chicago Illinois, United States - [Onsite Customer Service Manager, Fulfillment](https://feeny.ai/job/onsite-customer-service-manager-fulfillment-flexport-dallas-1324ybx6g7x2) — Dallas, TX / San Bernardino, CA - [Market Performance Associate - Ocean Gateway](https://feeny.ai/job/market-performance-associate-ocean-gateway-flexport-guadalajara-dwmvew96ajkf) — Guadalajara, Mexico