---
title: 'Social Media & Creative Intern (x/f/m) at Doctolib'
canonical: 'https://feeny.ai/job/social-media-creative-intern-x-f-m-doctolib-milan-nzd7h1ac9wpt'
type: 'job'
last_seen: '2026-11-06'
---

# Social Media & Creative Intern (x/f/m) at Doctolib

- **Company:** [Doctolib](https://feeny.ai/companies/doctolib)
- **Location:** Milan, Italy
- **Employment:** internship
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/doctolib/0bff3a0b-33d3-4a49-923d-a732858dd3b6

## Job description

We are looking for a Social Media & Creative Intern to join our B2C Marketing team in Milan. Doctolib operates in dynamic and competitive markets. We contribute to the digitalisation of healthcare systems by improving access to care and simplifying healthcare professionals’ working lives across France, Germany and Italy.

As part of our Italian B2C Marketing team, you will support the development and execution of social media and creative content designed to engage our patient community and raise awareness of Doctolib’s mission. You will contribute to the ideation, production and publication of content across our social media channels, combining creativity, strong storytelling and a genuine interest in healthcare and medical topics.

This is an opportunity to join a dynamic and international marketing team, experiment with different formats, and help make healthcare topics more accessible, useful and engaging for everyone.

## What you’ll do

Your responsibilities will include:

- Supporting the planning and execution of social media content across platforms such as Instagram, TikTok, YouTube and other relevant channels
- Contributing to the creation and management of the social media content calendar, coordinating timelines, briefs, approvals and deliverables with internal and external stakeholders
- Developing creative content ideas based on social media trends, audience insights, Doctolib’s communication priorities and relevant healthcare topics
- Supporting the production of visual, video and editorial content, including short-form videos, Reels, Stories, carousels, static posts and other social media formats
- Supporting community management by monitoring comments, questions and interactions across social media channels
- Participating in creative brainstorming sessions and collaborating with internal teams, agencies and external partners when relevant
- Ensuring that all content follows Doctolib’s brand guidelines, internal processes and applicable legal, privacy and healthcare communication requirements
- Analysing performance data and external benchmarks to derive insights and propose actions

## Who you are

You could be our next teammate if you:

- Have a background in communications, media, marketing or a related creative field, or equivalent practical experience, combined with a genuine passion for social media, digital culture and content creation
- Are creative, curious and eager to experiment with new ideas, formats and storytelling approaches
- Have a strong interest in healthcare, medical topics and Doctolib’s mission
- Have strong copywriting skills, with the ability to adapt your tone of voice to different audiences and platforms, as well as a good eye for visual communication, design and storytelling
- Are comfortable using graphic design and video editing tools such as Canva, Adobe Creative Cloud, CapCut, Lovable or similar platforms, and contributing to the production of video and photo content
- Have excellent communication skills in Italian and English
- Are comfortable using AI tools and adopting an AI-first approach

It would be fantastic if you:

- Have created content for personal projects, university initiatives, student organisations, social media channels or previous internships, ideally with experience in short-form video production, filming, editing, lighting or sound recording
- Have a basic understanding of social media analytics and performance metrics
- Have a portfolio or examples of creative work that you would be happy to share with us

At the end of your internship, you will have learned to

- Plan and execute social media content across different platforms and formats
- Develop creative concepts and transform them into engaging visual and editorial content
- Produce, record and edit short-form video content for social media
- Adapt copy, formats and storytelling techniques to different audiences and communication objectives
- Work with brand guidelines and communication processes in an international environment
- Collaborate with marketing, creative, medical and other internal teams

## What we offer

- A detailed, structured and individual onboarding programme through Doctolib Academy
- Reimbursement of your ATM public transport subscription
- Electronic meal vouchers worth €8 per worked day, Foorban fridges and office breakfasts
- A flexible workplace policy offering up to two days of hybrid work per week
- A modern and attractive office in Milan, including regular breakfast options, a gym and other benefits
- Regular team-building workshops and company events
- A partnership with Wellhub, as well as free access to the gym in our Milan office, with three classes offered per week, including yoga, pilates and functional training
- Free mental health and coaching services through our partnerhttp://moka.care/[Moka.care](http://Moka.care)

The interview process

- Online interview with a team member
- On-site interview, including a creative case study
- Offer

Job details

- Full-time internship, 40 hours per week
- Duration: 6 months
- Start date: January
- Workplace: Milan
- Compensation: €1,000 per month

Inclusion and data privacy Doctolib is committed to improving access to healthcare for everyone. This commitment is reflected in our recruitment process. We assess candidates solely on the basis of their qualifications and motivation, without any form of discrimination. We welcome diverse perspectives and encourage you to apply regardless of your gender, religion, age, sexual orientation, ethnicity or disability. Join us in building a healthier world! To ensure equal opportunities, please do not include personal information, such as a photo or your age, in your application. If you need any specific accommodations during the recruitment process, please let us know as soon as possible. All information provided will be processed by Doctolib for application management purposes. For details on how your personal data is processed, please click[here](https://doctolib.legal/B2C-Privacy-Policy-Career-IT). Please contact hr.dataprivacy(at)doctolib.com with any questions or to exercise your rights.

## About Doctolib

## Company Overview
- **One-liner**: Doctolib builds digital healthcare solutions for health professionals and patients, including appointment booking, telemedicine, EHR, and AI-powered clinical assistants.
- **Entity Type**: Private (Series E; $816M total funding)
- **Headquarters**: Levallois‑Perret, France
- **Founded**: 2013
- **Founders**: Not publicly listed (the company was founded by a team including Stanislas Niox‑Chateau, but the profile attributes it to a founding group; official sources do not emphasise individual founder names – likely Roman Schué, Stanislas Niox‑Chateau, and others)

## Core Business
- **Primary industry**: Healthcare Technology / Healthtech
- **Target customers**: B2B (healthcare professionals, hospitals, clinics) and B2C (patients); primary markets in France, Germany, Italy, and the Netherlands
- **Mission/purpose**: “Build together the healthcare we all dream of” – a purpose‑driven company (société à mission) with seven social objectives including improving care teams’ quality of life, facilitating access to care, and developing prevention.

## Products & Services
- **Appointment Booking & Calendar Management**: 24/7 online booking, waitlist, reminders, delays, and calendar optimisation. Used by 420,000+ health professionals and 90M+ patients.
- **Clinical & Financial Suite (EHR)**: Electronic health records, document management, secure messaging, prescribing, billing engine, and insurance processing. Includes “Doctolib Médecin” for GPs and “Doctolib Kiné” for physiotherapists.
- **AI Assistants**:  
  - *AI Consultation Assistant*: Real‑time structured transcription and documentation (supported 5M consultations).  
  - *AI Phone Assistant*: Handles booking and patient messaging 24/7.  
  - *AI Health Assistant* (in Health Companion): Answers health questions, provides coaching, and guides care journeys.
- **Health Companion**: Patient app for prevention campaigns, early detection, personalised guidance, video consultations, and care‑journey tracking.
- **Practice Efficiency & Patient Acquisition**: Tools for patient base management, recalls/notifications, practice analytics, CRM integrations, and marketing visibility.
- **Cooperative Care (Siilo)**: Secure messaging, case management, and referral platform enabling care coordination across professionals (merger with Siilo in 2023).
- **Financial Solutions**: Simplifies complex billing and insurance workflows for healthcare professionals.
- **Tailor‑made Service & Advisory**: Custom support and advisory for healthcare institutions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company; total funding $816M)
- **Key Metric**: Annual Revenue ~€257.6M (most recent available). Total funding $816M (Series E of $170.3M led by General Atlantic in March 2019, with prior rounds from Accel, Eurazeo, Bpifrance, etc.)
- **Notable Investors/Partners**: General Atlantic, Accel, Eurazeo, Bpifrance, and others. Partners include public hospitals (AP‑HP) and the French government (vaccination campaign support).
- **Growth Signals**:  
  - 90M+ patients and 420,000+ health professionals across Europe.  
  - 2,900+ employees (up from 2,618 reported earlier).  
  - Tech & Product team of 900+ engineers.  
  - 15M online appointments booked per month in France alone, half outside office hours.  
  - B Corp certification (goal achieved by 2024).  
  - Expansion into Italy (2021) and Netherlands (via Siilo merger 2023).  
  - AI adoption: AI Consultation Assistant supporting 5M consultations.

## Competitive Advantages
- **Deep Healthcare Specialisation**: Over a decade of domain expertise; solutions meet highest clinical standards (ISO 27001, HDS certified).
- **Localised Approach**: Products adapted to each country’s regulations, languages, and specialties while maintaining a unified platform.
- **Ecosystem Lock‑in**: Integrated suite covering scheduling, EHR, billing, telemedicine, AI, and care coordination – creating a one‑stop shop for professionals.
- **Scale & Network Effects**: Large patient base (80–90M) drives adoption by professionals, which in turn attracts more patients.
- **AI‑First Innovation**: Research lab partnered with top tech and clinical institutions; deploying AI for documentation, decision support, and patient engagement.
- **Purpose & Trust**: Certified B Corp and French “société à mission” with annual independent audits, reinforcing trust with users and regulators.

## Strategic Focus
- **AI‐Powered Efficiency**: Scaling AI assistants to reduce administrative burden (targeting 4.5 hours saved per week per GP).  
- **International Expansion**: Deepening footprint in Germany, Italy, and the Netherlands while maintaining leadership in France.  
- **Real‑World Impact**: Focus on prevention, early detection, and continuous care (Health Companion).  
- **Platform Consolidation**: Integrating care cooperation (Siilo) and financial solutions to create a seamless end‑to‑end experience.  
- **Talent & Culture**: Growing tech team, investing in AI research, and reinforcing mission‑driven culture to attract top engineering and product talent.

## Why Work Here
- **Purpose & Mission**: B Corp certified, purpose‑driven company with a clear social impact (improving healthcare access and quality of life for care teams).  
- **Tech Scale & Challenge**: Build platform used by millions, work with 900+ tech peers on cloud‑native (AWS), mobile, AI, and security at scale.  
- **Learning & Development**: Doctolib Academy for onboarding; continuous training in AI tools, soft skills, and leadership; transparent internal mobility.  
- **Benefits**:  
  - Health insurance 100% paid for you and children.  
  - 25 vacation days + up to 14 RTT days/year.  
  - Parent Care Program: one additional month of leave beyond legal parental leave.  
  - Free mental health coaching via Moka.care.  
  - Gym (on‑site in Paris) with group classes.  
  - Flexible workplace: hybrid or office‑based; work from EU/UK up to 10 days/year.  
  - Subsidised sports/creative class membership.  
  - Lunch vouchers (Swile card).  
  - Solidarity Days (2 days/year for health charities).  
- **Work Environment**: Transparent internal mobility, support for new managers, diversity & inclusion initiatives, and a strong emphasis on collaboration with healthcare professionals.  
- **Locations**: Paris, Nantes, Berlin, Milan, Amsterdam, and other EU cities.

## Sources
1. [careers.doctolib.com](https://careers.doctolib.com/) – Careers page with benefits, culture, and product descriptions.
2. [linkedin.com/company/doctolib](https://www.linkedin.com/company/doctolib) – Company details, financials, workforce, and reviews.
3. [careers.doctolib.com/tech-doctolib/](https://careers.doctolib.com/tech-doctolib/) – Tech team overview, AI and product details.
4. [media.doctolib.com](https://media.doctolib.com/image/upload/mkg/file/impact_report_en_digital.pdf) – 2024 Impact Report with detailed mission, impact metrics, and business model.

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