--- title: 'Social Media-Digital Marketing Specialist at IDT' canonical: 'https://feeny.ai/job/social-media-digital-marketing-specialist-idt-guatemala-city-qr5xba9p85zy' type: 'job' last_seen: '2026-11-07' --- # Social Media-Digital Marketing Specialist at IDT - **Company:** IDT - **Location:** Guatemala City, Guatemala - **Work type:** hybrid - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-07 - **Apply:** https://jobs.lever.co/idt/ec627e63-e09e-40c4-8981-a7eed8cdb267 ## Job description ## About the Role We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States. In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads. Key Context: This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives. ## Requirements What We Are Looking For (Must-Haves): - Fully Bilingual (English & Spanish): Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients. - Strong Design Portfolio: We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets. - Hands-On Graphic & Video Creation: Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content. - Social Media Expertise: Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting. - Autonomous & Highly Organized: Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision. - Empathetic Communicator: Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices. Nice-to-Haves: - Basic Web & Landing Page Building: Hands-on experience with platforms such as Wix, Squarespace, or WordPress. - Digital Marketing & Lead Generation: Familiarity with paid social ad setup or organic lead-gen funnels. - Industry Familiarity: Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape. - Advanced Video Editing: Experience crafting high-retention Reels, TikToks, and short-form storytelling. We Offer: Competitive salary Bonuses A great and positive workplace Parking Subsidy Life and Medical Insurance ## Benefits and Discounts Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations) ## About IDT ## Company Overview - **One-liner**: IDT Corporation is a global provider of communications, payment, and point-of-sale services for consumers and businesses, operating under brands like Boss Revolution and net2phone. - **Entity Type**: Public (NYSE: IDT, Russell Microcap component) - **Headquarters**: Newark, New Jersey, United States - **Founded**: August 1990 - **Founders**: Howard Jonas ## Core Business - Primary industry/industries: Telecommunications, cloud communications, unified communications, financial services, point-of-sale (POS) systems. - Target customers: B2C (prepaid calling, mobile, money transfer) and B2B (VoIP, unified communications, POS for retailers, merchant services, SMS marketing). - Mission or purpose statement: To connect family, friends, and loved ones globally through innovative, reliable, and affordable communication and payment services. ## Products & Services - **[Boss Revolution]**: Prepaid phone cards, international calling, mobile top-up, and money transfer services for consumers. - **[net2phone]**: Cloud-based unified communications and VoIP solutions for businesses. - **[National Retail Solutions (NRS)]**: Touch-screen point-of-sale systems for independent retailers, including payment processing and transaction services. - **[IDT Global / IDT Express]**: Wholesale carrier services and enterprise communication solutions. - **[BOSS Wireless]**: Affordable mobile wireless service for consumers. ## Market Standing - **Valuation/Market Cap**: Approximately $1.2 billion (as of recent data from LinkedIn). - **Key Metric**: Annual revenue of $1.2 billion (FY2023: $1.24B); latest quarterly revenue (Q3 FY2026) was $315.7 million. - **Notable Investors/Partners**: Publicly traded; major institutional shareholders. Key partners include AT&T (historic investment in Net2Phone). - **Growth Signals**: +1.4% YoY headcount growth (944 employees on LinkedIn); operations in 49 countries; continuous innovation in VoIP and POS; expanding merchant services and SMS sales. ## Competitive Advantages - **Entrepreneurial culture**: Encourages in-house entrepreneurship and rapid idea-to-market execution. - **Global reach**: Customers and teams distributed across six continents, serving a large multicultural community. - **Innovation legacy**: Pioneered international call re-origination, VoIP (Net2Phone), and now leads in POS for independent retailers. - **Diversified revenue streams**: Consumer (Boss Revolution) and B2B (net2phone, NRS) segments reduce dependency on any single market. ## Strategic Focus - Continue to expand NRS (POS) and merchant services footprint. - Grow net2phone’s unified communications customer base. - Enhance mobile and money transfer offerings under Boss Revolution. - Leverage global team to enter new markets and improve service reliability and security. ## Why Work Here - **Culture**: Collaborative, family-like atmosphere with “small company feel” despite global scale. Values frankness, accountability, and employee development. - **Flexibility**: Flexible working arrangements and convenient office locations with transportation options. - **Benefits**: Competitive pay, health/dental/vision, 401k, generous PTO, free breakfast, in-office gym, recreational leagues (baseball, basketball, pool, chess). - **Growth**: Long average employee tenure; promotion from within; opportunities for mastery and advancement. - **Diversity**: Multicultural workforce; inclusive environment; IDT Charitable Foundation supports education, food, and medical services. ## Sources 1. [idt.net – Careers](https://www.idt.net/careers/) 2. [linkedin.com – IDT Company Page](https://linkedin.com/company/idt) 3. [idt.net – About Us](https://www.idt.net/about-us/) 4. [wikipedia.org – IDT Corporation](https://en.wikipedia.org/wiki/IDT_Corporation) 5. 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