---
title: 'Social Media Manager at OLIVER Agency'
canonical: 'https://feeny.ai/job/social-media-manager-oliver-agency-durban-zdsyj0mzmz9v'
type: 'job'
last_seen: '2026-09-09'
---

# Social Media Manager at OLIVER Agency

- **Company:** OLIVER Agency
- **Location:** Durban, South Africa
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/oliver/jobs/8143647

## Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role:  Social Media Manager

Location:  Durban, South Africa (Hybrid, 3 days in studio)

About the role:

We’re looking for a dynamic and strategic Social Media Manager to lead the social presence of at least two FMCG brands. This role requires a blend of creativity, community engagement, and operational excellence. You’ll work closely with client service teams, external agency partners, and content creators to deliver impactful social media experiences that drive reach, engagement, and sentiment

What you will be doing:

Content and Campaign Management

- Plan and manage content calendars for multiple Unilever brand social pages, ensuring timely, platform-appropriate delivery across all channels
- Brief and collaborate with content creators to develop content that resonates with target audiences across formats and platforms
- Attend national client events to capture real-time content and drive live brand engagement
- Align with external creative and media agency partners to ensure cohesive brand messaging and campaign execution
- Ensure all content adheres to brand tone of voice, platform guidelines, and compliance requirements

Community Engagement

- Engage actively with online communities through comments, direct messages, and proactive engagement tactics
- Identify and leverage real-time cultural moments to grow brand reach and drive positive sentiment
- Monitor brand mentions, tags, and trending conversations - responding with speed and brand accuracy

Reporting and Analytics

- Deliver weekly, monthly, and quarterly performance reports across all managed brand pages
- Analyse engagement metrics and content performance to surface clear, actionable insights
- Provide recommendations to improve community growth, content effectiveness, and audience retention

Platform and Tool Management

- Apply strong working knowledge of Meta Business Suite and TikTok Studio to manage and optimise brand pages
- Stay current on algorithm changes, platform updates, and best practices across Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads

Collaboration and Communication

- Partner with client service teams to align on campaign goals, timelines, and deliverables
- Contribute to brainstorms and strategy sessions with internal and external stakeholders
- Maintain clear, timely communication with clients and agency partners throughout all projects

What you need to be great in this role:

- Demonstrated experience managing brand social media accounts, ideally within an agency or in-house studio environment
- Excellent copywriting and storytelling skills, with the ability to write confidently in multiple brand voices across platforms
- Strong working knowledge of Meta Business Suite and TikTok Studio
- Deep familiarity with the capabilities and best practices of Facebook, Instagram, TikTok, X, LinkedIn, YouTube, and Threads
- Analytical mindset - comfortable interpreting social metrics and translating data into clear, strategic recommendations
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word
- Ability to manage multiple content calendars, projects, and deadlines with precision and care
- A reliable home internet connection is required for this role

Req ID: 18576

## #LI-MR1 #LI-HYBRID #LI-MIDSENIOR

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused  to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

## About OLIVER Agency

## Company Overview
- **One-liner**: OLIVER designs, builds, and runs bespoke in-house agencies and marketing ecosystems for major brands, driving marketing change from the inside out.
- **Entity Type**: Private (part of The Brandtech Group)
- **Headquarters**: London, United Kingdom
- **Founded**: 2004
- **Founders**: Not publicly available

## Core Business
- Primary industry: Marketing services, creative agency, in-house agency design and operations
- Target customers: Large enterprise brands across sectors (B2B, B2C, consumer goods, retail, tech, etc.)
- Mission: To build better marketing from the inside out, helping brands achieve average savings of 30% on marketing spend through more efficient and effective creative work.

## Products & Services
- **Bespoke In-House Agencies**: OLIVER assembles dedicated, embedded teams that operate as an extension of the client’s own marketing department, covering strategy, creative, data, content, and engineering disciplines.
- **OLIVER Marketing Gateway**: Proprietary technology platform that accelerates marketing change and streamlines workflows within client ecosystems.
- **GenAI & Creative Optimization**: Services leveraging AI tools (e.g., GenAI Creative Optimization/Performance Analysts) to enhance creative efficiency and decision-making.

## Market Standing
- **Valuation/Revenue**: Not publicly disclosed (private company); annual revenue estimated in the hundreds of millions based on 5,000+ people and 300+ clients.
- **Key Metrics**: Over 300 clients, 1,500+ brands, 50+ markets, 5,000+ people globally.
- **Notable Investors/Partners**: The Brandtech Group (formerly You & Mr. Jones) – parent company; partnerships with clients like Unilever, Diageo, Coca-Cola, and many others.
- **Growth Signals**: Named #1 on Adweek’s Fastest Growing List 2020; Campaign’s Digital Innovation Network of the Year (2020); UK’s Best Companies to Work For 2021; 275 active job postings (LinkedIn, 2026) with yearly job posting growth of +99.3%.

## Competitive Advantages
- **Exclusive focus on in-housing**: OLIVER is the only global agency dedicated entirely to building and running bespoke in-house agencies, enabling deeper brand integration and cost savings.
- **Embedded model**: Teams work inside client organizations, gaining intimate knowledge of the brand and business challenges, leading to faster decision-making and more relevant creative.
- **Scale + agility**: Access to a global network of 5,000+ talent while delivering tailored, local teams – combining the resources of a large agency with the nimbleness of an in-house operation.
- **AI & technology edge**: Proprietary Marketing Gateway and strong GenAI capabilities keep the agency at the forefront of marketing innovation.

## Strategic Focus
- **Expanding GenAI capabilities**: Actively hiring roles like “GenAI Creative Optimization/Performance Analyst” and “Senior Project Manager – AI & Creative Operations” to embed AI into every client engagement.
- **Geographic expansion**: Continued growth in existing hubs (London, Toronto, Singapore, Amsterdam, Paris, etc.) and emerging markets (South Africa, Middle East, India).
- **Deepening client partnerships**: Moving beyond traditional creative work into data, technology, and long-term strategic partnerships.

## Why Work Here
- **Culture**: Named a UK Best Company to Work For; strong emphasis on wellbeing, flexibility, and local support (“healthcare, retirement, paid leave, and local protections”).
- **Work environment**: Hybrid/office presence depending on location; many roles require on-site presence at client offices (e.g., London, Slough, Weybridge, Durban, etc.).
- **Perks**: Continuous training on latest tools, platforms, and LLMs; benefits tailored by country (health & wellbeing, life outside work support).
- **Engineering/Creative culture**: Opportunity to work inside world’s biggest brands, surrounded by top creative and technical talent; roles span strategy, creative, data, content, and engineering.

## Sources
1. [oliver.agency](https://www.oliver.agency/opportunities/)
2. [oliver.agency](https://www.oliver.agency/?gh_src=22v7i6t71us)
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/oliver)
4. [uk.linkedin.com](https://uk.linkedin.com/company/oliver-agency)
5. [builtin.com](https://builtin.com/company/oliver-agency/faq/workplace-perception)

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