---
title: 'Software Development Engineer II – Payments at Seated'
canonical: 'https://feeny.ai/job/software-development-engineer-ii-payments-seated-new-york-7mc07825r0pq'
type: 'job'
last_seen: '2026-09-05'
---

# Software Development Engineer II – Payments at Seated

- **Company:** Seated
- **Location:** New York, NY
- **Compensation:** $165k–$180k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-01-14
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/seated/am9icG9zdDqirmccTRcekOIGYVhJDepn

## Job description

All About Us

Seated is the first dynamic pricing platform for restaurants. We help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!

## The Role

We’re fast-paced, innovative, and metric-driven, with a team passionate about delighting our customers. We’re looking for a mid-level Software Development Engineer with a strong foundation in card payment processing and payments infrastructure. You’ll help build and scale the systems that manage Seated’s growing network of restaurants and their transactions. You’ll translate business needs into live features and partner directly with business owners who recognize the value of technology. You’ll have a strong voice in product design and ownership across coding, QA, and production support.

## Responsibilities

- Design, build, and maintain scalable backend systems that reliably manage merchant accounts, transactions, and attribution logic
- Partner with business stakeholders to translate requirements into well‑implemented, deterministic workflows and services
- Build reliable, fault‑tolerant distributed systems with strong coding, testing, observability, performance, and reliability practices
- Contribute to technical design for high‑performance, service‑oriented architectures
- Scale backend services and microservices for high throughput and low latency across fast‑growing payment datasets

## Requirements

- Bachelor’s in Computer Science or Engineering; 3+ years of experience shipping production payment/fintech systems
- Deep understanding of payments infrastructure, including card network flows, authorization/settlement lifecycles, and payment processor/gateway integrations
- Ability to quickly learn new payment technologies and apply them to real‑world solutions and product design
- Proficiency in Java and the Spring Boot framework; or equivalent expertise in a similar object‑oriented language.
- Experience building high‑availability systems, including low‑latency APIs and distributed RESTful/gRPC services; practiced in backward compatibility, deterministic behavior, and idempotency

## Preferred Experience

- Solid knowledge of distributed databases and scalable, fault‑tolerant caching
- Experience with AI agents and prompt engineering; able to build web features using agentic workflows and modern frontend frameworks
- Cloud experience (AWS or GCP), containerization (Docker); familiarity with AWS services such as ECS, RDS, and Kinesis, plus observability tools like Datadog
- Preferred: Experience with workflow orchestration engines (Temporal, Cadence, or AWS Step Functions)

## Compensation and Benefits

- $160K - $180K plus stock options
- 401k with company match
- Medical, dental, and vision coverage
- FSA, dependent care, and commuter benefits
- Paid parental leave and unlimited PTO
- TeleDoc, One Medical, Talkspace, and WellHub access
- Citi Bike membership
- $100 monthly Seated dining credit

At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.

## About Seated

## Company Overview
- **One-liner**: Seated provides a direct-to-fan ticketing platform that gives artists control over presales, fan data, and verified resale, ensuring true fans get access to live events.
- **Entity Type**: Private (bought back from Sofar Sounds in 2025; previously acquired in 2021)
- **Headquarters**: New York, NY, United States
- **Founded**: 2017
- **Founders**: David McKay (CEO) and John Griffin (CTO)

## Core Business
- **Primary industry**: Live event ticketing / Music technology
- **Target customers**: Artists and their management teams (B2B); fans (B2C via notifications and ticket access)
- **Mission**: “Make sure true fans get seated” – giving artists more control over ticketing and fan relationships, while reducing scalping.

## Products & Services
- **Seated Platform**: A full-stack ticketing solution that includes presale registration, SMS verification, waitlist management, direct-to-fan ticket delivery, and verified fan-to-fan resale. Artists own the fan data.
- **Fan Notification Service**: Fans create a “True Fan” profile and receive text alerts when their favourite artists announce shows nearby, with early access to tickets.
- **Artist Data & Analytics**: Captures and activates fan data for artists to build long-term relationships with attendees.

## Market Standing
- **Valuation**: Not disclosed (private, founder-led after buyback)
- **Key Metric**: Total funding of $1.16M (Convertible Note, Pre-Seed rounds led by Techstars)
- **Notable Investors/Partners**: Techstars (investor); partners with major artists such as Billie Eilish, Noah Kahan, Post Malone, Harry Styles, Olivia Rodrigo, Ed Sheeran, and thousands more.
- **Growth Signals**: Re-acquired by founders in 2025 after four years under Sofar Sounds; doubled down on artist software; integrations with Community.com, Ticketmaster, Universal Music Group; hired Director of Artist Partnerships in 2025.

## Competitive Advantages
- **Direct artist partnerships**: Artists trust Seated to own their ticketing data, unlike traditional platforms that retain fan data.
- **Proven anti-scalper technology**: SMS verification and waitlist systems ensure tickets go to real fans.
- **Founder-led independence**: After buyback, the company is agile and focused on artist needs without corporate constraints.
- **High-profile artist roster**: Working with top touring acts provides credibility and network effects.

## Strategic Focus
- **Deepening artist software**: Building tools for ticketing, fan data capture, and relationship management.
- **Expanding integrations**: Partnering with other music industry platforms to streamline workflows.
- **Maintaining independence**: Using the buyback to stay focused on innovation rather than short-term corporate goals.

## Why Work Here
- **Culture**: Small, tight-knit team (9 employees) with a mission-driven focus on music and fan equity. Founder-led with a “real people” support ethos.
- **Remote/Hybrid**: Likely hybrid or remote-friendly given distributed workforce (US and UK). Specific policy not publicly detailed.
- **Notable perks**: Direct impact on the live music experience; work with major artists; autonomy in a lean startup environment.
- **Engineering culture**: Co-founder CTO John Griffin leads technical direction; emphasis on building scalable, fan-first infrastructure.

## Sources
1. [seated.com](https://www.seated.com/)
2. [blog.seated.com](https://blog.seated.com/we-just-bought-back-seated/)
3. [theorg.com](https://theorg.com/org/seated-1)
4. [linkedin.com](https://www.linkedin.com/company/seatedinc)
5. [apply.workable.com](https://apply.workable.com/seatedapp/) (Note: this URL appears to reference a different Seated (restaurant app); used only for context)

## Other roles at Seated

- [Junior Account Manager](https://feeny.ai/job/junior-account-manager-seated-new-york-2phe2wje75fe) — New York, NY