--- title: 'Software Engineer, AI Systems at Sage Care Inc' canonical: 'https://feeny.ai/job/software-engineer-ai-systems-sage-care-inc-hq-wjjagtefj014' type: 'job' last_seen: '2026-11-04' --- # Software Engineer, AI Systems at Sage Care Inc - **Company:** Sage Care Inc - **Location:** HQ - **Compensation:** $200k–$250k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-03-18 - **Last confirmed live:** 2026-11-04 - **Apply:** https://jobs.ashbyhq.com/sagecare/ff72deb8-047d-4f94-b09f-d5ada84d5701 ## Job description ## About Sage Care Sage Care is a fast-growing, early-stage healthcare startup founded by exceptional leaders from Apple, Uber, Carbon Health and backed by top-tier venture capital (General Catalyst, Chelsea Clinton). With a strong customer pipeline, Sage Care is transforming healthcare by simplifying care navigation. Our platform makes it easier for patients to find the right doctor and helps providers focus on those who need them most through harnessing the latest AI innovations. Building on our successful collaborations with health systems across the U.S., we have expanded internationally to the MENA region. We are now partnering with health systems there to deploy our AI-powered care navigation platform. ## About the Role We’re hiring a Software Engineer to develop the systems behind our AI agents and turn production conversations into measurable improvements. The work spans two areas: building agent platform that makes patient workflows easy to develop and adapt across healthcare partners, and building evaluation and ML pipelines that help us understand failures and improve agent behavior. You’ll work closely with our engineers and researcher. We welcome depth in either area and a desire to develop the other. Your initial focus will reflect your strengths and the team’s needs. We welcome senior and staff-level engineers. Scope and responsibilities will reflect your experience. ## What You'll Do - Design and build agent systems for increasingly complex workflows, including scheduling and medication refills. - Develop reusable approaches to orchestration, tool use, conversation state, and recovery that support differences across healthcare partners. - Build pipelines that analyze production conversations, identify recurring failures, and generate useful evaluation datasets. - Develop evaluations that measure agent quality and catch regressions across models, prompts, and orchestration. - Translate findings into production improvements and verify their impact. - Work with research to bring promising techniques into production, making practical tradeoffs across quality, latency, and cost. ## What We're Looking For Required - 5+ years of professional software engineering experience, including building and operating AI production systems. - Strong backend engineering skills and experience making architecture decisions for substantial technical projects. - Deep experience in at least one of these areas: production AI agents and orchestration, or ML pipelines, evaluation, and feedback systems. - Hands-on experience with LLM-based applications and understanding of their behavior and limitations. - Ability to investigate failures across multiple components and use evidence to guide improvements. - Interest in working across live agent systems and offline evaluation and learning pipelines. ## Nice to Have - Experience with voice or conversational AI. - Experience building platforms or frameworks used by other engineers. - Experience with post-training, fine-tuning, or training data development. - Experience turning research prototypes into reliable production systems. ## About Sage Care Inc ## Company Overview - **One-liner**: Sage Care builds an AI-powered care navigation platform that helps health systems triage, schedule, and connect patients to the right care more efficiently. - **Entity Type**: Private (venture-backed, early-stage) - **Headquarters**: San Francisco, CA (likely – not explicitly stated; team background suggests Bay Area) - **Founded**: Not publicly available - **Founders**: Justin Ho (CEO), Dr. Caesar Djavaherian (Chief Medical Officer), Chris Blumenberg (CTO) — repeat entrepreneurs with prior exits from Carbon Health, rideOS, and Uber ## Core Business - **Primary industry/industries**: Healthcare technology (care navigation, patient access, clinical operations) - **Target customers**: Health systems, hospitals, and provider organizations (B2B) - **Mission or purpose**: “Make healthcare more efficient and scalable” by eliminating operational inefficiencies that frustrate patients and providers, and ensuring patients get the right care at the right time ([sage.care/about-us](https://www.sage.care/about-us)) ## Products & Services - **Sage (Care Navigation OS)**: An AI-powered platform that orchestrates patient calls, triage, and scheduling. Core modules include: - **AI-powered patient support**: Automates routine patient inquiries via call or text with human-like responses and SOP execution. - **Clinically informed copilot**: Provides real-time triage recommendations and automated documentation for clinical staff. - **Intelligent provider & patient matching**: Aligns patient needs with provider preferences to reduce no-shows and optimize schedules, utilization, and revenue. Product type: SaaS / API-based healthcare operations platform ([sage.care](https://www.sage.care/)) ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; notable metrics from leadership background include scaling Carbon Health to 138 clinics and over $200M in annual revenue, and building rideOS’s dispatch system that improved Gopuff’s profitability by $450M+ annually. - **Notable Investors/Partners**: Mentioned as “backed by transformative investors” but names not disclosed. Customers include Bronson Healthcare and Jiva Health. - **Growth Signals**: Team consists of repeat entrepreneurs with $1B+ in cumulative exits; platform is “trusted by leading health care systems”; actively hiring across multiple roles. ## Competitive Advantages - **Deep clinical + AI expertise**: Founders combine frontline clinical experience (Carbon Health) with world-class engineering (Apple, Uber self-driving). - **Clinically grounded design**: Tools are built in partnership with healthcare teams, incorporating evidence-based protocols and user feedback to ensure safety and practicality. - **Human-centric AI**: Focus on empathetic, efficient interactions – not just automation – which differentiates from “clunky” alternatives (per customer quotes). ## Strategic Focus - **Current priorities**: Scaling AI-driven care navigation to reduce administrative burden, improve patient access, and drive operational efficiency for health systems. Expanding platform capabilities and deepening integrations with existing health system workflows. - **Direction for growth**: Continuing to invest in AI that “eases staff workload” and “gets patients to the right care faster,” with an emphasis on evidence, safety, and transparency. ## Why Work Here - **Culture highlights**: Described as “a culture of innovation and impact” where employees tackle “complex, meaningful problems with real healthcare impact.” Values include collaboration over individual credit, intellectual curiosity, and a commitment to improving healthcare. - **Remote/hybrid/office policy**: Not explicitly stated; job postings (via Ashby) and language like “We’re looking for people who care deeply” suggest a remote-friendly or hybrid environment typical of early-stage tech. - **Notable perks**: “Competitive compensation and comprehensive benefits” are called out on the careers page. Team includes former engineers from Apple, Uber, and Carbon Health, offering a steep learning curve in AI and healthcare. - **Engineering culture**: Emphasis on building “systems that are clinically grounded” and “shaped by user feedback” – a blend of technical rigor and real-world impact. ## Sources 1. [sage.care/careers](https://www.sage.care/careers) 2. [sage.care/about-us](https://www.sage.care/about-us) 3. [sage.care](https://www.sage.care/) 4. [sage.care/our-team](https://www.sage.care/our-team) 5. [jobs.ashbyhq.com/sagecare](https://jobs.ashbyhq.com/sagecare) ## Other roles at Sage Care Inc - [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-sage-care-inc-hq-mszt832v9aa9) — HQ - [Partner Engineer](https://feeny.ai/job/partner-engineer-sage-care-inc-hq-ehavrmsv6ajn) — HQ - [Product Manager, Agent Intelligence](https://feeny.ai/job/product-manager-agent-intelligence-sage-care-inc-hq-0evy52m3jmvn) — HQ - [Epic Integration Engineer](https://feeny.ai/job/epic-integration-engineer-sage-care-inc-hq-vhwt1mx04tw8) — HQ - [Knowledge Routing Engineer](https://feeny.ai/job/knowledge-routing-engineer-sage-care-inc-hq-e2yk94bsp53a) — HQ - [Software Engineer, Voice Platform](https://feeny.ai/job/software-engineer-voice-platform-sage-care-inc-hq-apfn1pttg18y) — HQ - [Dev Ops Engineer](https://feeny.ai/job/dev-ops-engineer-sage-care-inc-hq-1wykgf6ajbqt) — HQ - [Software Engineer, AI Systems](https://feeny.ai/job/software-engineer-ai-systems-reforgedlabs-com-ho-chi-minh-city-9nadjrgej9s7) — Ho Chi Minh City, Vietnam