---
title: 'Software Engineer, Applied AI Research at Hightouch'
canonical: 'https://feeny.ai/job/software-engineer-applied-ai-research-hightouch-north-qbachz8br4zk'
type: 'job'
last_seen: '2026-09-10'
---

# Software Engineer, Applied AI Research at Hightouch

- **Company:** Hightouch
- **Location:** North, United States
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/hightouch/jobs/6174215004

## Job description

## About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

## About the Role

We’re looking to add applied AI research engineers to the team. The ideal candidate will have strong probabilistic and quantitative thinking, the ability to be highly creative and experimental with LLM applications, and ground their work in potential customer and product applications.

Our applied research team focuses on finding new and innovative techniques to improve the frontier of what is possible in agentic AI marketing applications, with a particular focus on image and video. We focus less on theory or writing research papers, and more on experimenting, prototyping, and exploring new methods for applying generative AI to help our customers grow their companies.

Example workstreams include:

- Quickly iterating and developing proofs of concept (POCs) to explore the maximum potential of integrating AI into data and marketing workflows
- Design and develop evaluation and improvement systems that can make advancements autonomously
- Expanding the frontier of what is feasible with AI generated video (e.g. making generated humans maximally realistic)
- Experiment with different approaches for generating brand assets that stay aligned to a particular company’s look and feel

We're seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills, particularly in backend architecture or probabilistic systems, and product intuition are essential for understanding and executing these projects from start to finish.

This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense and creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [60m]: Designing a data processing or machine learning feature end-to-end (depending on background).
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- Agent Building Systems Interview [75m]: Work with the interviewer to architect an agentic system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

[E-Verify Notice](https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf)https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf[Right to Work Notice](https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf)https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf

## About Hightouch

## Company Overview
- **One-liner**: Hightouch is an agentic marketing platform powered by a composable Customer Data Platform (CDP) that enables marketers to build and execute personalized, omnichannel campaigns using real-time data and AI agents.
- **Entity Type**: Private (Series D; latest round of $150M raised in April 2026)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Kashish Gupta and Tejas Manohar

## Core Business
- Primary industry: Customer Data Platform (CDP), Marketing Technology, AI Agents
- Target customers: B2B and B2C enterprises, mid-market companies
- Mission: “Modernize enterprise marketing with revolutionary data and AI technology.”

## Products & Services
- **Composable CDP**: A Customer Data Platform that connects directly to an organization’s existing data warehouse (Snowflake, Databricks, etc.) for real-time audience segmentation, activation, and governance – all without copying data into a separate system.
- **Agentic Marketing Platform (AMP)**: AI agents that help marketers plan, create, and execute personalized campaigns across performance and lifecycle marketing. Agents generate ads, emails, and journeys using brand assets and customer data.

## Market Standing
- **Valuation**: $2.75B as of April 29, 2026 (per Tracxn)
- **Total Funding**: $322M raised across multiple rounds (Pre-Seed to Series D)
- **Key Metrics**: 803 paying customers, 9.99B+ decisions powered by AI, 7.36T records synced
- **Notable Investors**: ICONIQ Growth, Sapphire Ventures, Amplify Partners, Bain Capital Ventures, **Databricks** (strategic investment), Afore Capital
- **Growth Signals**:
  - Named a **Leader in Gartner® Magic Quadrant™ for Customer Data Platforms** (2026)
  - Named a **Strong Performer** by Forrester
  - Listed in **Redpoint Ventures’ 2026 InfraRed 100**
  - Headcount grew **65.3% YoY** to ~359 employees
  - Expanded to 11 countries with offices in San Francisco, New York, London, Paris, and Denver

## Competitive Advantages
- **Composable architecture** – sits on top of a company’s existing data warehouse, eliminating the need to move data into a separate legacy CDP.
- **AI agents grounded in brand context** – agents have access to customer data, performance history, and brand guidelines, producing on-brand, personalized campaigns at scale.
- **Real-time, omnichannel orchestration** with a no-code audience builder and 300+ integrations.
- **Enterprise-grade security and governance** – data never leaves the warehouse; customers control governance.

## Strategic Focus
- **AI-first product evolution** – expanding the Agentic Marketing Platform to automate more of the campaign lifecycle (insights, creative, execution).
- **Global enterprise expansion** – building sales teams in APAC (Japan, India, Australia) and deepening presence in EMEA.
- **Deepening data cloud partnerships** (Snowflake, Databricks) and strengthening the partner ecosystem.

## Why Work Here
- **Culture**: Values of *Kindness*, *Efficient Execution*, and *Forever Hungry*. Named one of **America’s Best Startup Employers** by Forbes.
- **Work Model**: *Hub & Remote friendly* – flexibility with offices in SF, NYC, London, Paris, Denver, and more. For office-based employees, free lunch Monday–Friday and a $150/month commuter benefit.
- **Benefits**:
  - Competitive compensation with meaningful equity
  - 401k (US) / retirement plans (international)
  - Health benefits covering 100% of employee premiums and 80% for dependents (US)
  - $100/month wellness stipend
  - Home office and connectivity support
  - Professional development budget
  - Flexible PTO
  - Parental leave: 16 weeks for birthing parents, 12 weeks for non-birthing parents (US)
- **Engineering culture**: Fast-paced small-team environment; open roles across distributed systems, AI agents, streaming, and developer productivity.

## Sources
1. [hightouch.com](https://hightouch.com/)
2. [hightouch.com/careers](https://hightouch.com/careers)
3. [hightouch.com/about](https://hightouch.com/about)
4. [linkedin.com](https://www.linkedin.com/company/hightouchio)
5. [tracxn.com](https://tracxn.com/d/companies/hightouch/__XxqJKKRE0rjJAMk_VRMOnKQW-3iqHl40EfMcC7KoGao)

## Other roles at Hightouch

- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-vancouver-british-columbia-psbwhd4vpb88) — Vancouver British Columbia, Canada
- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-remote-32pb92grxwsb)
- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-toronto-cvb0edeg7d3r) — Toronto, Canada
- [Product Manager, Marketing Orchestration](https://feeny.ai/job/product-manager-marketing-orchestration-hightouch-north-z27g2p0jfrss) — North, United States
- [Product Manager, Real Time](https://feeny.ai/job/product-manager-real-time-hightouch-north-ymfewjjrr3j1) — North, United States
- [Pricing & Packaging Lead](https://feeny.ai/job/pricing-packaging-lead-hightouch-north-mt3xxxfpcwz1) — North, United States
- [Solutions Engineer, Enterprise, EMEA](https://feeny.ai/job/solutions-engineer-enterprise-emea-hightouch-emea-9mh92913jnyz) — EMEA
- [Sales Development Representative, EMEA](https://feeny.ai/job/sales-development-representative-emea-hightouch-london-vqb85qv099zq) — London, United Kingdom
- [Enterprise Account Executive - Los Angeles, CA / Orange County, CA](https://feeny.ai/job/enterprise-account-executive-los-angeles-ca-orange-county-ca-hightouch-los-wedex1qe7nbp) — Los Angeles, CA / Orange County, CA
- [Senior GTM Systems Engineer](https://feeny.ai/job/senior-gtm-systems-engineer-hightouch-san-francisco-b223xdr95r32) — San Francisco, CA / New York, NY