---
title: 'Software Engineer - Back End (New York) at Edra'
canonical: 'https://feeny.ai/job/software-engineer-back-end-new-york-edra-new-york-4d8yepk0hf5s'
type: 'job'
last_seen: '2026-09-05'
---

# Software Engineer - Back End (New York) at Edra

- **Company:** Edra
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-11-05
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/edra/e0eca13d-889e-4efb-962e-fdf387875fe3

## Job description

## ABOUT EDRA

Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations.

We're a Series A startup, backed by Sequoia and other leading VC firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build.

## THE ROLE

We're looking for Backend Engineers who care deeply about the craft of building software: strong typing, thoughtful API design, robust data modeling, and systems that are a pleasure for other engineers to work with. You won't be building AI models, you'll be building everything around them: the platform, workflows, interfaces, integrations, and observability that make our AI useful in the real world. As an early engineer at Edra, you'll shape not just the product but the engineering culture, tooling choices, and technical foundations the company is built on.

We work deliberately and deeply. There's no separation between "building it" and "shipping it"--you'll go from whiteboard to production and own the outcome. We'd rather build something thoughtfully than ship something fragile, and we treat velocity and quality as complementary, not competing.

## WHAT YOU'LL DO

- Design and build platform systems in Python (Fast API), from API contracts to database schema and infrastructure
- Build and maintain connectors, integrations, and data pipelines that connect our platform to external systems
- Build internal libraries, tooling, and interfaces that make the rest of the engineering team more productive
- Own your work fully: gather context, manage dependencies, and drive tasks to completion without a product manager handing you tickets
- Wear multiple hats across the stack–you might design a schema in the morning, build the API layer in the afternoon, and debug a deployment issue before end of day
- Participate in weekly product meetings, understand how customers and forward deployed engineers use what you build, and shape what gets built next
- Collaborate daily with a small, high-caliber team of engineers and AI specialists
- Have direct influence on technical direction: choose tools, set patterns, and establish conventions the team will build on for years

## WHAT WE’RE LOOKING FOR

- 3+ years of experience in software engineering (but a computer science degree is not necessarily required)
- A love of writing Python and/or TypeScript to a genuinely high standard–well-modeled, well-typed, and well-documented. Strong typing feels like a superpower, not a chore
- Experience building libraries, SDKs, or internal tooling that made other developers' lives easier (and you’ve enjoyed it)
- You light up when designing a clean database schema and take real pride in getting data models right
- You're at your best when you own a problem end to end — comfortable with ambiguity and energized by turning a vague problem into a well-scoped solution
- You're drawn to building foundational systems from scratch — greenfield work where your decisions compound over time excites you

Don't meet all of the above? We'd still love to hear from you. We're looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets. If your primary interest is building agentic systems, working with LLMs, or doing applied ML, check out our AI Engineering role–it might be a better fit.

## LEARN MORE ABOUT EDRA

- Watch our Series A announcement video https://www.linkedin.com/posts/eugen-alpeza_at-palantir-yannis-and-i-spent-years-doing-activity-7440038397383032832-Di8f?utm_source=share&utm_medium=member_desktop&rcm=ACoAABJB3z0BkalWJ3s4sVxB7Gz6TE_b-i8IMto
- Read our blog post from our launch https://www.linkedin.com/pulse/edra-out-stealth-edra-ai-wecqe/
- Learn more about what we're building https://x.com/edra_ai/status/2034268633308742073

## COMPENSATION & BENEFITS

Edra offers generous compensation and benefits in both New York & London:

- Competitive base salary & meaningful equity
- Top tier health, dental, & vision plans:
- Top plans with 100% premium coverage in the US (and a One Medical membership)
- Private medical & dental coverage in the UK
- Flexible paid time off
- Lunch provided in office most days, snacks & drinks too
- A stipend to set up your workspace

## A FEW DETAILS

We work together in person five days a week from our offices in the West Village (New York) and Holborn (London).

Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.

## About Edra

## Company Overview
- **One-liner**: Edra builds AI agents that automatically reverse-engineer how a business operates from its existing systems (tickets, logs, messages) and turns that into executable knowledge to automate complex, company-specific workflows.
- **Entity Type**: Private – Series A (backed by Sequoia Capital, 8VC, A*, HubSpot Ventures)
- **Headquarters**: New York, New York, USA
- **Founded**: 2024
- **Founders**: Eugen Alpeza (CEO & Co-Founder), Yannis Karamanlakis (Co-Founder & CTO)

## Core Business
- **Primary industry**: Enterprise AI / AI Agents for IT Service Management (ITSM) and Technical Support
- **Target customers**: B2B – mid-market to enterprise teams using tools like ServiceNow, Jira, Zendesk, Salesforce, and Outlook.
- **Mission/purpose**: “Your AI is only as good as the instructions you give it. Edra turns data you already have into knowledge AI can execute.” – Focused on making AI agents reliable and grounded in how teams actually operate.

## Products & Services
- **Edra AI Agents**: AI agents that learn a company’s specific processes from historical tickets, logs, and messages, then execute workflows transparently. Supports IT service management, technical support, and other operational domains.
- **Zero‑Setup Discovery**: Connects to existing systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) and within one week produces a clear view of processes ready for automation.
- **Executable Knowledge Library**: Converts discovered processes into structured, white‑box instructions that AI agents can act on – no interviews or workshops needed.

## Market Standing
- **Valuation / Funding**: Not disclosed directly. Total funding reported as **$23.8M** (per LinkedIn) or **$30M+** (per company announcement including earlier seed). Series A led by Sequoia Capital in March 2026; seed round led by A* and 8VC.
- **Key Metric**: 18 employees (as of early 2026) with **+340% YoY headcount growth**.
- **Notable Investors/Partners**: Sequoia Capital (lead Series A), 8VC, A*, HubSpot Ventures. Customers include ASOS and HubSpot (HubSpot’s AI assistant runs on Edra‑managed knowledge).
- **Growth Signals**: 
  - Expanded IT knowledge base coverage for ASOS from 30% to 90%.
  - Active job postings: 15 open roles across AI Engineering, Software Engineering, Strategy & Operations, Recruiting.
  - Rapid employee growth (+340% YoY) and strong LinkedIn following (4,784 followers).

## Competitive Advantages
- **Reverse‑engineering approach**: Instead of requiring manual process mapping, Edra learns automatically from existing data sources – reducing setup friction dramatically.
- **White‑box executable knowledge**: AI agents act on transparent, auditable instructions, not black‑box models, increasing trust and reliability in enterprise environments.
- **Deep integrations**: Works with the most common enterprise systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) out‑of‑the‑box.

## Strategic Focus
- Current priorities include expanding AI agent capabilities beyond IT service management into adjacent domains (technical support, customer operations).
- Scaling the team in New York and London, with a heavy emphasis on AI Engineering and Software Engineering talent.
- Building on early enterprise wins (ASOS, HubSpot) to broaden customer base.

## Why Work Here
- **Team & culture**: “Deeply technical team of engineers, AI researchers, and strategists” with a high bar for talent. Hybrid work model (combination of remote and on‑site) – offices in New York (HQ) and London.
- **Growth stage**: Series A startup with strong founding team and top‑tier investors – opportunity to shape product and culture early.
- **Impact**: Work at the forefront of applied AI, building agents that automate real‑world business processes for global brands.
- **Perks**: Not explicitly detailed, but typical startup benefits (equity, flexible time off) are implied. Active hiring across multiple engineering disciplines.

## Sources
1. [edra.ai – Company website](https://edra.ai/)
2. [edra.ai – Careers page](https://edra.ai/careers)
3. [LinkedIn – Edra company page](https://www.linkedin.com/company/edra-ai)
4. [Built In – Edra company profile & job listings](https://builtin.com/company/edra)
5. [Ashby – Edra job board](https://jobs.ashbyhq.com/edra)

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