---
title: 'Software Engineer, CMS (Registry Support) at AutoTrader.ca'
canonical: 'https://feeny.ai/job/software-engineer-cms-registry-support-autotrader-ca-toronto-0gwcxp9zjsf5'
type: 'job'
last_seen: '2026-09-04'
---

# Software Engineer, CMS (Registry Support) at AutoTrader.ca

- **Company:** AutoTrader.ca
- **Location:** Toronto, Canada
- **Compensation:** $100k–$150k
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/autotradercanada/jobs/7751120003

## Job description

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at [tradercorporation.com](http://tradercorporation.com/).

This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders.

---

## About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.

The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.

The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.

The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.

What You’ll Do:

Incident Management & Operations

- Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments
- Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs
- Participate in an on-call rotation, following established escalation paths and providing after-hours support as required
- Communicate incident status and updates clearly to technical stakeholders

Monitoring, Troubleshooting & Reliability

- Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog
- Proactively tune alerts and act on early warning signals to prevent customer impact
- Diagnose complex production issues using logs, traces, metrics, and user reports
- Apply mitigations and deliver permanent fixes in collaboration with development teams

KTLO / BAU Ownership

- Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation
- Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks
- Support releases, hotfixes, and patches, including deployment validation and production smoke testing

Continuous Improvement

- Contribute to root cause analysis (RCA) for production incidents
- Identify recurring issues and suggest operational or automation improvements
- Assist with performance investigations, including SQL query analysis, under guidance
- Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency

What We’re Looking For:

Must Have

- Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes
- Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM
- Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting
- A DevOps mindset with interest in build, deploy, operate, and improve workflows
- Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack
- Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)
- Comfort working in production environments and responding to incidents
- Interest in using AI-assisted development and intelligent QA tools to improve productivity
- Strong collaboration, communication, and ownership mindset

Nice-To-Have

- Experience with Docker and containerized applications
- Exposure to Infrastructure as Code (Terraform or CloudFormation)
- Familiarity with modern test automation tools (e.g., Playwright, Cypress)
- Prior experience in L2/L3 production support or on-call rotations

Impact You’ll Deliver:

By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

## Benefits from Day 1

- Gym discounts
- Employee and Family Assistance program
- Virtual wellness events
- Conferences & training budget
- Regular internal training programs

Financial planning

- Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

Competitive salary

- Annual bonus structure
- 3% CPP matching

---

The base salary range for this position is CAD $100,000 – CAD $150,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.

## Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is $100,000—$150,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

## About AutoTrader.ca

## Company Overview
- **One-liner**: TRADER Corporation operates AutoTrader.ca, Canada’s #1 automotive marketplace, providing digital advertising, dealer software, and financing solutions for car buyers, dealers, and lenders.
- **Entity Type**: Private (Subsidiary of AutoScout24 / Scout24 AG, acquired in 2024)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 1975
- **Founders**: Not publicly available – originally established as a print automotive classifieds publication

## Core Business
- Primary industry: Automotive marketplace, dealer software, and automotive finance technology
- Target customers: B2C (car shoppers), B2B (car dealers, OEMs, lenders)
- Mission / purpose: Streamline the car buying and selling process for Canadians through trusted marketplace, software, and data tools

## Products & Services
- **AutoTrader.ca**: Canada’s largest online automotive marketplace for new and used cars; mobile app (4.5/5 stars); includes AI‑powered tools, digital retailing, ChatGPT integration
- **AutoSync**: Dealership software suite unifying advertising, conversion, and operational workflows
- **Dealertrack Canada**: Integrated financing and identity verification solutions for dealers and lenders (partnerships with Equifax Canada and Interac Corp.)
- **CMS (Collateral Management Solutions)**: Premier lien, recovery, and insolvency management for Canadian lenders

## Market Standing
- **Valuation / Market Cap**: Not disclosed (acquired by AutoScout24 in August 2024 for an undisclosed amount)
- **Key Metric**: AutoTrader.ca attracts over 10 million monthly visits and is rated the most trusted online automotive marketplace in Canada (Callosum Brand Research, Nov 2022)
- **Notable Investors / Partners**: AutoScout24 (parent); partners include Equifax Canada, Interac Corp., National Hockey League (multiyear partnership)
- **Growth Signals**: Acquired Dealertrack Canada (2022), acquired CMS from Teranet (2024); introduced ChatGPT integration (Jan 2026); launched Storefront for online new‑vehicle shopping; expanded partnerships with dealer groups like AutoCanada and CanadaOne Auto

## Competitive Advantages
- Largest inventory and highest unaided brand awareness among Canadian automotive marketplaces
- Vertically integrated offerings (marketplace + dealer software + finance) create a stickier ecosystem for dealers
- Deep data and AI capabilities (Clarivoy study shows AutoTrader.ca influences majority of vehicle sales in Canada)
- 50+ years of Canadian market expertise and a dedicated local team

## Strategic Focus
- Accelerating digital transformation through AI (ChatGPT, AI‑powered marketplace tools)
- Strengthening the dealer‑consumer connection with enhanced digital retailing and new‑vehicle shopping experiences
- Expanding financing and identity solutions (partnerships with Equifax/Interac)
- Leveraging AutoScout24’s European scale for best practices and technology sharing

## Why Work Here
- Recognized as a Great Place to Work®; culture emphasises innovation, collaboration, and career growth
- Hybrid and remote roles available (multiple positions listed as “Remote (Canada)”)
- Large data, engineering, and product teams working on impactful, Canadian‑focused automotive technology
- Notable perks: supportive environment, professional development opportunities, “we come together and empower you to do what you do best”

## Sources
1. [tradercorporation.com](https://tradercorporation.com)
2. [tradercorporation.com – About Us](https://tradercorporation.com/about-us/)
3. [tradercorporation.com – Careers](https://tradercorporation.com/about-us/careers/)
4. [tradercorporation.com – AutoTrader.ca](https://tradercorporation.com/our-brands/marketplace/auto-trader/)
5. [Greenhouse – AutoTrader.ca Jobs](http://job-boards.greenhouse.io/autotradercanada)

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