---
title: 'Software Engineer, Customer Studio Backend at Hightouch'
canonical: 'https://feeny.ai/job/software-engineer-customer-studio-backend-hightouch-north-s10zehtrn5ks'
type: 'job'
last_seen: '2026-09-10'
---

# Software Engineer, Customer Studio Backend at Hightouch

- **Company:** Hightouch
- **Location:** North, United States
- **Work type:** remote
- **Posted:** 2026-04-28
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/hightouch/jobs/5983811004

## Job description

## About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

## About the Role

Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse. The product has become an essential part of the day-to-day operations for marketing and growth teams to build and measure audiences and campaigns, and it also serves as part of the underlying infrastructure that powers our agentic marketing workflows. The team blends product and customer-first thinking with challenges at high data scale, helping us reimagine marketing in an AI-native world.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability. We also are looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Some of the problems we’ll be working on include:

- Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
- Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
- Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing.
- Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

## #LI-DNI

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

[E-Verify Notice](https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf)https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf[Right to Work Notice](https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf)https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf

## About Hightouch

## Company Overview
- **One-liner**: Hightouch is an agentic marketing platform powered by a composable Customer Data Platform (CDP) that enables marketers to build and execute personalized, omnichannel campaigns using real-time data and AI agents.
- **Entity Type**: Private (Series D; latest round of $150M raised in April 2026)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Kashish Gupta and Tejas Manohar

## Core Business
- Primary industry: Customer Data Platform (CDP), Marketing Technology, AI Agents
- Target customers: B2B and B2C enterprises, mid-market companies
- Mission: “Modernize enterprise marketing with revolutionary data and AI technology.”

## Products & Services
- **Composable CDP**: A Customer Data Platform that connects directly to an organization’s existing data warehouse (Snowflake, Databricks, etc.) for real-time audience segmentation, activation, and governance – all without copying data into a separate system.
- **Agentic Marketing Platform (AMP)**: AI agents that help marketers plan, create, and execute personalized campaigns across performance and lifecycle marketing. Agents generate ads, emails, and journeys using brand assets and customer data.

## Market Standing
- **Valuation**: $2.75B as of April 29, 2026 (per Tracxn)
- **Total Funding**: $322M raised across multiple rounds (Pre-Seed to Series D)
- **Key Metrics**: 803 paying customers, 9.99B+ decisions powered by AI, 7.36T records synced
- **Notable Investors**: ICONIQ Growth, Sapphire Ventures, Amplify Partners, Bain Capital Ventures, **Databricks** (strategic investment), Afore Capital
- **Growth Signals**:
  - Named a **Leader in Gartner® Magic Quadrant™ for Customer Data Platforms** (2026)
  - Named a **Strong Performer** by Forrester
  - Listed in **Redpoint Ventures’ 2026 InfraRed 100**
  - Headcount grew **65.3% YoY** to ~359 employees
  - Expanded to 11 countries with offices in San Francisco, New York, London, Paris, and Denver

## Competitive Advantages
- **Composable architecture** – sits on top of a company’s existing data warehouse, eliminating the need to move data into a separate legacy CDP.
- **AI agents grounded in brand context** – agents have access to customer data, performance history, and brand guidelines, producing on-brand, personalized campaigns at scale.
- **Real-time, omnichannel orchestration** with a no-code audience builder and 300+ integrations.
- **Enterprise-grade security and governance** – data never leaves the warehouse; customers control governance.

## Strategic Focus
- **AI-first product evolution** – expanding the Agentic Marketing Platform to automate more of the campaign lifecycle (insights, creative, execution).
- **Global enterprise expansion** – building sales teams in APAC (Japan, India, Australia) and deepening presence in EMEA.
- **Deepening data cloud partnerships** (Snowflake, Databricks) and strengthening the partner ecosystem.

## Why Work Here
- **Culture**: Values of *Kindness*, *Efficient Execution*, and *Forever Hungry*. Named one of **America’s Best Startup Employers** by Forbes.
- **Work Model**: *Hub & Remote friendly* – flexibility with offices in SF, NYC, London, Paris, Denver, and more. For office-based employees, free lunch Monday–Friday and a $150/month commuter benefit.
- **Benefits**:
  - Competitive compensation with meaningful equity
  - 401k (US) / retirement plans (international)
  - Health benefits covering 100% of employee premiums and 80% for dependents (US)
  - $100/month wellness stipend
  - Home office and connectivity support
  - Professional development budget
  - Flexible PTO
  - Parental leave: 16 weeks for birthing parents, 12 weeks for non-birthing parents (US)
- **Engineering culture**: Fast-paced small-team environment; open roles across distributed systems, AI agents, streaming, and developer productivity.

## Sources
1. [hightouch.com](https://hightouch.com/)
2. [hightouch.com/careers](https://hightouch.com/careers)
3. [hightouch.com/about](https://hightouch.com/about)
4. [linkedin.com](https://www.linkedin.com/company/hightouchio)
5. [tracxn.com](https://tracxn.com/d/companies/hightouch/__XxqJKKRE0rjJAMk_VRMOnKQW-3iqHl40EfMcC7KoGao)

## Other roles at Hightouch

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- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-hightouch-toronto-cvb0edeg7d3r) — Toronto, Canada
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