---
title: 'Software Engineer, Full Stack at Pendo'
canonical: 'https://feeny.ai/job/software-engineer-full-stack-pendo-raleigh-a10f0ybv32ea'
type: 'job'
last_seen: '2026-10-18'
---

# Software Engineer, Full Stack at Pendo

- **Company:** Pendo
- **Location:** Raleigh, NC
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/pendo/jobs/8675727002

## Job description

The Team + The Role

Pendo’s feature teams build the experiences that help customers understand their users, improve their products, and get more value from their software. Engineers work closely with Product and Design to solve meaningful customer problems, from evolving widely used product experiences to building entirely new capabilities.

We’re looking for a Full Stack Software Engineer with a strong frontend focus to help build what’s next. In this role, you’ll work primarily in Vue, JavaScript, and TypeScript, while contributing across the stack to deliver polished customer experiences and the backend services and APIs that power them. You’ll also use AI as a core part of your development workflow and contribute to AI-powered product capabilities, including work with MCP, LLMs, and emerging technologies across Pendo.

This role is based in our Raleigh office.

What this looks like day-to-day

- Feature delivery: Own well-scoped features from implementation through production. Break work into small, independently shippable increments and deliver consistent progress toward team goals.
- Full-stack engineering: Build across the frontend and backend, with a strong lean toward TypeScript and Vue.js. Deliver polished, reliable customer-facing experiences while contributing to the backend services and APIs that power them.
- AI and MCP development: Build and expand MCP and AI-powered capabilities that help customers interact with, understand, and act on their Pendo data. Work with emerging technologies such as LLMs and agentic workflows where they support meaningful product outcomes.
- Production engineering: Write maintainable, production-ready code and apply testing strategies appropriate to the risk of your changes. Follow established patterns for safe rollout, release, and operation in production.
- AI-enabled development: Use AI coding tools as a core part of your daily workflow. Apply strong engineering judgment, review rigor, and accountability to AI-generated code just as you would to your own.
- Technical collaboration: Participate actively in planning and technical discussions. Provide useful code review feedback and collaborate with teammates to move shared work forward.
- Continuous improvement: Build deeper knowledge of the systems you work in and identify recurring issues, risks, and opportunities for improvement. Raise ways to improve code quality, reliability, and how the team delivers software.

## Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Software Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

- 2+ years of experience as a Software Engineer building and shipping production web applications.
- Experience building full-stack applications, including backend services and APIs, with strong frontend experience using JavaScript or TypeScript and a component-based framework such as Vue, React, or Angular.
- Daily use of AI tools as part of your software development workflow.
- Ability to independently deliver well-scoped features and break work into small, deliverable increments.
- Experience applying unit, integration, or end-to-end testing strategies appropriate to the risk and scope of a change.
- Experience identifying risks and blockers in your work, raising them early, and continuing to drive progress independently.
- Strong communication and collaboration skills, including participation in planning, technical discussions, and code reviews.
- Bachelor’s degree in Computer Science or equivalent experience.

Nice-to-haves

- Experience with Vue and TypeScript.
- Experience building applications that operate on large-scale datasets, including millions or billions of records, long-running queries, or asynchronous processing.
- Experience building AI-powered product features using technologies such as LLM APIs, agents, or Model Context Protocol.
- Experience with Go or GCP.
- Familiarity with safe deployment and rollout patterns such as feature flags and canary releases.
- Experience building accessible, inclusive web experiences.

## About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in Raleigh, NC is $108,000 - $131,000.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

## About Pendo

## Company Overview
- **One-liner**: Pendo provides a comprehensive product experience platform that uses AI-powered analytics, in-app guidance, and user feedback to help companies improve software adoption and user experience.
- **Entity Type**: Private (Unicorn, Secondary Market)
- **Headquarters**: Raleigh, North Carolina, United States
- **Founded**: October 2013
- **Founders**: Eric Boduch, Erik Troan, Rahul Jain, Todd Olson

## Core Business
- **Primary industry/industries**: Product Experience & Analytics Software, SaaS
- **Target customers**: B2B; serves a wide range from SMB and mid-market to large enterprises (Fortune 500, B2B tech, education, healthcare). Over 14,000 companies use Pendo across 115 different industries.
- **Mission or purpose statement**: "To elevate the world's experiences with software." [pendo.io](https://www.pendo.io/about/)

## Products & Services
- **[Pendo Platform]**: The core all-in-one product experience platform combining powerful software usage analytics, in-app guidance (walkthroughs, tooltips), and user feedback capabilities. It enables both technical and non-technical teams to deliver better product experiences. [pendo.io](https://www.pendo.io/)
- **[Pendo Listen]**: An AI product launched in 2024 to help product teams take action on customer feedback and deliver returns on R&D investments. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Mind the Product & Customer Communities**: Provides education, events, and training to support product and digital leaders globally.

## Market Standing
- **Valuation**: Not publicly disclosed (Private Unicorn status).
- **Key Metric**: Surpassed **$200 Million in Annual Recurring Revenue (ARR)** as of May 2024, with a record number of new products released during that fiscal year. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Total Funding**: $469.5M raised. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Notable Investors/Partners**: Thoma Bravo, Tiger Global Management. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Growth Signals**: 
  - Processes over **20 billion daily events** and serves **1 billion+ monthly users**. [pendo.io](https://www.pendo.io/about/)
  - Has collected **35 trillion events** to power its AI. [pendo.io](https://www.pendo.io/)
  - Customers include major names like Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
  - 850+ employees across 10 global offices. [pendo.io](https://www.pendo.io/about/)

## Competitive Advantages
- **Massive Proprietary Data Set**: The largest product data set in the world (35 trillion events), which powers a uniquely smart, real-time AI for products and agents. [pendo.io](https://www.pendo.io/)
- **Comprehensive Platform**: Combines analytics, in-app guidance, and feedback in one platform, enabling non-technical teams (e.g., product managers, marketers) to act on data without engineering support.
- **Strong Community Moat**: Through "Mind the Product," Pendo has built a large, loyal community of product professionals, creating a powerful network effect and brand loyalty.

## Strategic Focus
- **AI-First Innovation**: Heavily investing in AI, with a Chief AI Officer and new AI products like "Pendo Listen" to close the gap between AI spend and AI adoption. [pendo.io](https://www.pendo.io/careers/)
- **Product-Led Growth**: Continuing to put "product at the center of everything," helping companies innovate at the speed of changing user needs.
- **Global Expansion**: Operating in 10 offices worldwide (Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, Sheffield) with a clear focus on scaling international sales and engineering teams.

## Why Work Here
- **Culture**: Described as a blend of "startup thrill with grown-up responsibility." Values include "Maniacal Focus on the Customer," "Bias to Act," and "The TEAM is Pendo." The culture is ambitious, caring, and direct. [pendo.io](https://www.pendo.io/careers/)
- **Remote/Hybrid/Office**: Offers flexible work hours and a flexible time off policy. Many roles are available in specific offices (Raleigh, NYC, San Francisco, London, etc.) with some remote options (especially for EST-based roles). [greenhouse.io](https://job-boards.greenhouse.io/pendo)
- **Notable Perks**: 
  - Up to **16 weeks of paid parental leave** with a flexible return schedule. [pendo.io](https://www.pendo.io/careers/)
  - Generous health and wellness plans (medical, dental, vision, mental health).
  - In-house management development classes, guest speaker lunch & learns, and conference attendance.
  - Fun workplace culture including board game nights, team karaoke, ping pong, weekly catered lunch, and local brews on the rooftop deck. [pendo.io](https://www.pendo.io/careers/)
- **Diversity & Inclusion**: Committed to building teams that represent the communities they operate in, valuing diverse backgrounds and lived experiences. [pendo.io](https://www.pendo.io/careers/)

## Sources
1. [Pendo Careers Page](https://www.pendo.io/careers/)
2. [Pendo About Page](https://www.pendo.io/about/)
3. [Pendo Product Page](https://www.pendo.io/)
4. [Pendo Job Board (Greenhouse)](http://job-boards.greenhouse.io/pendo)
5. [Pendo Crunchbase Profile](https://www.crunchbase.com/organization/pendo-io)

## Other roles at Pendo

- [Software Engineer, Mobile SDK](https://feeny.ai/job/software-engineer-mobile-sdk-pendo-herzliya-1sbzhxa4n6n9) — Herzliya, Israel
- [Sr. Account Executive Enterprise Sales](https://feeny.ai/job/sr-account-executive-enterprise-sales-pendo-munich-ejfwry1fkp3x) — Munich, Germany
- [Account Director Enterprise Sales](https://feeny.ai/job/account-director-enterprise-sales-pendo-munich-edr3yzybjryf) — Munich, Germany
- [Senior Pre- & Post-Sales Customer Engineer](https://feeny.ai/job/senior-pre-post-sales-customer-engineer-pendo-london-2tv67f26mmds) — London, United Kingdom
- [Senior Pre- & Post-Sales Customer Engineer, Enterprise](https://feeny.ai/job/senior-pre-post-sales-customer-engineer-enterprise-pendo-london-6g3mtny3ga9p) — London, United Kingdom
- [Manager, Customer Engineering](https://feeny.ai/job/manager-customer-engineering-pendo-sydney-new-south-wales-rzy7r3vwq8tg) — Sydney New South Wales, Australia
- [Workday Systems Engineer](https://feeny.ai/job/workday-systems-engineer-pendo-raleigh-nc-or-new-york-fw700ze7cr9z) — Raleigh NC OR New York, NY
- [VP, Growth Marketing](https://feeny.ai/job/vp-growth-marketing-pendo-san-francisco-70ytxkbanw9n) — / San Francisco, CA / New York, NY / Raleigh, NC
- [Sr. Product Manager, Mobile SDK - 9-Month Fixed-Term](https://feeny.ai/job/sr-product-manager-mobile-sdk-9-month-fixed-term-pendo-herzliya-tyvga3e0tkb2) — Herzliya, Israel
- [Sr. GRC Engineer](https://feeny.ai/job/sr-grc-engineer-pendo-raleigh-v908ysbx0k53) — Raleigh, NC