---
title: 'Software Engineer I - LLM Observability at Honeycomb.io'
canonical: 'https://feeny.ai/job/software-engineer-i-llm-observability-honeycomb-io-canada-xejf9jgsbm4s'
type: 'job'
last_seen: '2026-10-16'
---

# Software Engineer I - LLM Observability at Honeycomb.io

- **Company:** Honeycomb.io
- **Location:** Canada
- **Compensation:** $219k–$246k
- **Work type:** remote
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/honeycomb/jobs/5452586008

## Job description

## What We’re Building

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!

If you want to see what we’ve been up to, please check out these [blog posts](https://www.honeycomb.io/blog) and Honeycomb.io [press releases](https://www.honeycomb.io/category/press-releases).

## Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live [our values](https://www.honeycomb.io/about/) every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

## How We Work

We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

Little more about the team:

The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.

What you’ll do in the role:

- Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
- Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
- Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
- Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
- Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
- Iterate through fast feedback loops and experimentation, and share both wins and failures.

What you’ll bring to the role:

- 3+ years of software engineering experience.
- Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
- Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
- A track record of working with product managers and designers.
- Regular, hands-on use of AI tools in your day-to-day engineering work.
- Experience being on call. You'd join our rotation after about 90 days.
- A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
- Bonus: Experience building LLM or agent-powered features in production.
- Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.

Base Salary based on level of experience $218,891—$245,946 CAD

What you'll get when you join the Hive:

- A stake in our success - generous equity with employee-friendly stock program
- It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
- Time to recharge with unlimited PTO
- A distributed-first mindset and culture (really!)
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- And much more...

Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

Phishing and Recruitment Scam Warning:

We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:

- All communications will come from an @honeycomb.io email address
- We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo.
- Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
- Social security or tax identification numbers
- Credit card numbers
- Bank account information

Diversity & Accommodations:

We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.

As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.

Privacy Notice:

If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.

For more information regarding our privacy practices please see the [Honeycomb Privacy Notice](https://www.honeycomb.io/privacy).

If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

## About Honeycomb.io

## Company Overview
- **One-liner**: Honeycomb provides an AI-ready observability platform that helps engineering teams understand their software in production by unifying telemetry data and enabling fast, explorable queries.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016 (inferred from “built 10 years ago” relative to 2026)
- **Founders**: Charity Majors (CTO/Co-founder) and Christine Yen (Co-founder)

## Core Business
- **Primary industry**: Observability and monitoring software (DevOps, SRE, platform engineering)
- **Target customers**: B2B – engineering teams, from startups to large enterprises, who build and manage complex distributed systems and AI/LLM workloads
- **Mission**: “Help engineering teams – of humans and agents – follow their code to production” and “give every person on the team a shared, honest view of what their software is doing for the people who depend on it.”

## Products & Services
- **[Honeycomb Platform](https://www.honeycomb.io/)**: Cloud-based observability platform built on a purpose-built columnar data store. Accepts logs, metrics, and traces via OpenTelemetry; offers sub‑10 second queries, dynamic visualizations, and unlimited custom metrics at no extra cost.
- **[Honeycomb Intelligence](https://www.honeycomb.io/)**: AI-assisted copilot (Canvas) that speeds up investigations and provides root‑cause analysis (BubbleUp) in under three minutes.
- **[LLM Observability](https://www.honeycomb.io/)**: Granular insight into LLM behavior in production, including real‑time model performance monitoring and troubleshooting.
- **[Honeycomb MCP](https://www.honeycomb.io/)**: Integration with AI agent IDEs to access observability data directly, keeping engineers in flow.
- **Integrations**: 60+ integrations across CI/CD, incident management, and AI‑powered tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly available from provided sources.
- **Key Metric**: Annual Revenue – not disclosed; Total Funding – not disclosed in provided sources (company is private and venture‑backed).
- **Notable Investors/Partners**: Information not available in provided sources.
- **Growth Signals**: Actively hiring across multiple teams (15 open roles as of search date), expanding into AI/LLM observability, and offering a remote‑first culture with San Francisco‑market salaries regardless of location.

## Competitive Advantages
- **Purpose‑built data store**: Custom columnar engine designed for high‑volume, high‑cardinality telemetry – enables sub‑10 second queries even at scale.
- **OpenTelemetry‑native**: Vendor‑neutral, no lock‑in, and accepts any structured data without extra cost for additional fields or users.
- **AI‑first approach**: Native LLM observability, AI copilot (Canvas), and agent integrations (MCP) that reduce mean‑time‑to‑resolution.
- **Unlimited context**: Users can append unlimited business and technical context fields at no extra charge, encouraging deep investigation.
- **Speed**: Data available in under 90 seconds; BubbleUp identifies root causes in under three minutes.

## Strategic Focus
- **AI‑ready observability**: Deepening integrations with AI agents and LLM workflows to support the next generation of software development.
- **Developer experience**: Making observability explorable and intuitive so every engineer (not just SREs) can investigate production issues.
- **Scale and cost control**: Allowing customers to send all their telemetry data while controlling costs through flexible sampling, routing, and enrichment.

## Why Work Here
- **Remote‑first culture**: Fully remote with no “back to office” mandate; regular virtual events and offsites maintain human connection.
- **Compensation**: Transparent, competitive pay benchmarked to San Francisco market regardless of location; generous equity and employee‑friendly stock option program.
- **Benefits**: 100% employer‑covered medical, dental, and vision; 401K with fully paid life insurance; up to 16 weeks paid parental leave (inclusive of adoption, surrogacy, IVF); flexible PTO; home office stipend; work‑from‑anywhere expense reimbursement.
- **Culture**: Values include autonomy, ownership, fast iteration (“99% right in milliseconds is better than 100% right in an hour”), feedback as a muscle, and experimentation. A board seat is reserved for a frontline employee to amplify customer‑centric insights.
- **Engineering focus**: Engineers push production‑grade code used by tens of thousands of teams, own the full lifecycle, and work with peers who prioritize performance and reliability.

## Sources
1. [honeycomb.io](https://www.honeycomb.io/) – Company homepage and product overview
2. [honeycomb.io/about](https://www.honeycomb.io/about) – About page, mission, founders, values
3. [honeycomb.io/careers](https://www.honeycomb.io/careers) – Careers page, remote culture, benefits, teams
4. [job-boards.greenhouse.io/honeycomb](https://job-boards.greenhouse.io/honeycomb) – Current open roles (15 jobs)
5. [honeycomb.io/careers/open-roles](https://www.honeycomb.io/careers/open-roles) – Open positions listing

## Other roles at Honeycomb.io

- [Marketing Ops Analyst](https://feeny.ai/job/marketing-ops-analyst-honeycomb-io-united-states-rmvj7z3xwyye) — United States
- [Software Engineer I - LLM Observability](https://feeny.ai/job/software-engineer-i-llm-observability-honeycomb-io-united-states-4dsnvvxtnb7e) — United States
- [Senior Software Engineer II - LLM Observability](https://feeny.ai/job/senior-software-engineer-ii-llm-observability-honeycomb-io-canada-zrenqp34mq8r) — Canada
- [Senior Software Engineer II - LLM Observability](https://feeny.ai/job/senior-software-engineer-ii-llm-observability-honeycomb-io-united-states-qmshysvxxq9g) — United States
- [Staff AI Operations Lead](https://feeny.ai/job/staff-ai-operations-lead-honeycomb-io-canada-0atb3vfj8m2x) — Canada
- [Staff AI Operations Lead](https://feeny.ai/job/staff-ai-operations-lead-honeycomb-io-united-states-db81rz6j2wwp) — United States
- [Senior Engineering Manager - Tenant](https://feeny.ai/job/senior-engineering-manager-tenant-honeycomb-io-canada-341vwyxj05hh) — Canada
- [Senior Engineering Manager - Tenant](https://feeny.ai/job/senior-engineering-manager-tenant-honeycomb-io-united-states-ds4s0ss5zrht) — United States
- [VP, Engineering](https://feeny.ai/job/vp-engineering-honeycomb-io-canada-pjhw516fm04a) — Canada
- [VP, Engineering](https://feeny.ai/job/vp-engineering-honeycomb-io-united-states-1xzwnzcn7rat) — United States