---
title: 'Software Engineer III Team Lead at SpryPoint'
canonical: 'https://feeny.ai/job/software-engineer-iii-team-lead-sprypoint-nova-scotia-ypmmw274mpay'
type: 'job'
last_seen: '2026-10-13'
---

# Software Engineer III Team Lead at SpryPoint

- **Company:** SpryPoint
- **Location:** Nova Scotia, Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2024-05-10
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.lever.co/sprypointservices/89d66b9b-eb7a-4920-a041-968fe0510d7b

## Job description

The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

Position Overview

At SpryPoint, we value collaborative work environments, automation, continuous learning, and delivering value to our users. We are actively seeking a highly skilled and motivated Software Engineering Team Lead to guide and lead our talented team of software engineers. As a technical Team Lead, you will play a critical role in ensuring the successful delivery of high-quality software products. You'll provide leadership, technical guidance, and mentorship to your team members. Your leadership will foster a culture of innovation, collaboration, and continuous improvement, empowering your team to deliver exceptional results.

## Responsibilities

- Use AI tools such as Claude Code wherever they add value across the full lifecycle, from design through development, testing, and release, to reduce repetitive effort and raise quality, while giving the tools context and validating their output every step of the way.
- Develop clean, maintainable, testable code, and review and validate what AI produces rather than accepting it as-is.
- Influence technical design and architecture decisions, and own the outcome of what you deliver.
- Author and maintain technical designs, architecture documentation, and best practices that the rest of the team follows.
- Conduct code reviews, including reviewing and validating AI-generated code, and incorporate feedback.
- Contribute to testing, using AI to automate it where it adds value, to help deliver high-quality solutions.
- Troubleshoot and resolve technical issues across development and production.
- Provide clear direction, guidance, and mentorship to a team of software engineers.
- Foster a collaborative and innovative environment, encouraging knowledge sharing and professional growth within the team.
- Conduct regular one-on-one meetings and performance evaluations, offering constructive feedback and supporting career growth.
- Raise engineering standards and quality across the wider team, and drive process and tooling improvements that make the team more efficient and effective.
- Mentor less experienced developers and support their growth.
- Work within a collaborative Agile SCRUM team, integrating AI-assisted work into the team's design, build, test, and release cycle.
- Communicate clearly with technical and non-technical stakeholders, translating trade-offs, giving updates, and raising risks early.
- Help the Client Success team by assisting with support-related issues.

## Qualifications and Competencies

- Bachelor's degree in Computer Science, Engineering, or related field.
- 5+ Years of experience in software development, with a focus on Java backend web applications.
- Previous experience in a leadership or mentorship role.
- Interest in expanding knowledge and applying knowledge to solve industry problems
- Proficiency in Java programming language and related frameworks
- Strong understanding of backend development concepts such as RESTful APIs, microservices architecture, and asynchronous processing.
- Experience with relational databases and SQL
- Experience working with web technologies HTML, Javascript, and CSS
- Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud Platform).
- Expertise in software design patterns, object-oriented programming principles, and clean code practices. Demonstrate fluency in developing clean, maintainable, testable code
- Hands-on experience with version control systems (e.g., Git), CI/CD pipelines, and automated testing frameworks.
- Excellent problem-solving skills, with a focus on scalability, performance, and security.
- Effective communication skills and ability to collaborate with cross-functional teams in a fast-paced Agile environment.

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta 💰 Competitive Total Rewards - Comprehensive compensation package that grows with you 💻 Complete Setup - MacBook + $800 to create your ideal home workspace 🏥 Total Wellness - Health, dental, vision, and life insurance from day one 🏝️ Recharge Time - Generous PTO and unlimited sick days 📈 Future Security - RRSP (Canada) and 401k (US) matching programs 🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program 🧳 Team Connection - Annual company events and team offsites that bring us together

AI Disclaimer: 🔗 [LINK] We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.

Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

## Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

## About SpryPoint

## Company Overview
- **One-liner**: SpryPoint provides cloud-based customer service and operations software for electric, water, gas, and telecom utilities across North America.
- **Entity Type**: Private (funded by Norwest Venture Partners and Insight Partners)
- **Headquarters**: Charlottetown, Prince Edward Island, Canada
- **Founded**: 2011 (launched in 2012 per company timeline) [sprypoint.com/careers](https://www.sprypoint.com/careers/)
- **Founders**: Keir Pollard (Founder & CTO) [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)

## Core Business
- **Primary industry**: Software Development for Utilities (electric, water, gas, telecom)
- **Target customers**: B2B – utility organizations (municipal, co-op, investor-owned)
- **Mission**: “Make the world a better place for utility operators and customers all over North America” [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)

## Products & Services
- **SpryCIS**: Cloud-based Customer Information System for billing, rates, and meter-to-cash processes.
- **SpryEngage**: Cross-channel customer engagement platform (web, mobile, IVR).
- **SpryMobile**: Field service and operations mobile app for utility crews.
- **SpryBackflow**: Backflow prevention and compliance management solution.
- **SpryWallet**: Unified payments platform integrating with core meter-to-cash workflows. [sprypoint.com/careers](https://www.sprypoint.com/careers/)

All products are SaaS, delivered on a single integrated platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue $19.5M (estimated) [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)
- **Total Funding**: Multiple rounds – led by Norwest Venture Partners (2023) and Insight Partners (2026); debt financing from CIBC Innovation Banking (2025). [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)
- **Notable Investors/Partners**: Norwest Venture Partners, Insight Partners, CIBC Innovation Banking
- **Growth Signals**:
  - 100th client onboarded in 2025 [sprypoint.com/careers](https://www.sprypoint.com/careers/)
  - Named to Deloitte Technology Fast 50™ (Canada) and Technology Fast 500™ (North America) in 2025
  - Headcount grew 100% from 100 (2023) to 200 (2024), reaching 285 in 2025 [sprypoint.com/careers](https://www.sprypoint.com/careers/)
  - Current LinkedIn data shows 257 employees (+41.2% YoY) [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)

## Competitive Advantages
- **Purpose-built for utilities**: All modules (CIS, engagement, mobile, payments) are natively integrated, unlike general-purpose ERP or CRM solutions.
- **Cloud-native architecture**: Modern tech stack designed for digital-first utilities, replacing legacy on-premise systems.
- **Remote-first culture**: Attracts talent across North America, enabling rapid scaling.
- **Client stickiness**: Deep domain expertise and long-term strategic partnerships (average client tenure not disclosed, but 100+ clients served).

## Strategic Focus
- **Continued platform expansion**: Adding new modules (e.g., SpryWallet) and deepening integrations.
- **Scaling the team**: Actively hiring across engineering, product, sales, and customer success – targeting 285+ employees in 2025 and beyond. [sprypoint.com/careers](https://www.sprypoint.com/careers/)
- **Geographic growth**: Expanding presence in the United States (currently 23% of workforce) and Canada.
- **Innovation**: Investing in AI and automation to improve utility operations and customer experience.

## Why Work Here
- **Remote-first policy**: Work from anywhere in North America with a flexible, autonomous environment. [sprypoint.com/careers](https://www.sprypoint.com/careers/)
- **Home office setup**: MacBook + $500 stipend to create your workspace.
- **Generous time off**: PTO, flexible sick days, and Summer Fridays (early Friday closure July–September).
- **Professional development**: $2,500 annual learning budget, a Book Bounty program that pays you to read, and ongoing learning opportunities.
- **Competitive compensation**: Includes RRSP matching up to 7% (Canada) or 401k matching up to 4% (US), plus comprehensive health/dental/vision from day one.
- **Team culture**: Annual SpryPalooza week for team connection and community engagement (e.g., volunteering at senior living centers, supporting refugee organizations). [sprypoint.com/careers](https://www.sprypoint.com/careers/)
- **Growth trajectory**: Rapidly scaling company with clear career progression – many employees move from IC to leadership roles.
- **Graduate/Co-op program**: Hands-on projects, mentorship, and real impact from day one. [sprypoint.com/careers](https://www.sprypoint.com/careers/)
- **Engineering culture**: Focus on aptitude (problem-solving & analytics) and attitude (customer focus & teamwork). [sprypoint.com/pages/careers/why-sprypoint](https://www.sprypoint.com/pages/careers/why-sprypoint)

## Sources
1. [sprypoint.com/careers](https://www.sprypoint.com/careers/)
2. [linkedin.com/company/sprypoint](https://linkedin.com/company/sprypoint)
3. [sprypoint.com/pages/careers/why-sprypoint](https://www.sprypoint.com/pages/careers/why-sprypoint)
4. [sprypoint.com/pages/about/who-we-are](https://www.sprypoint.com/pages/about/who-we-are)
5. [sprypoint.com/resource/company-overview](https://www.sprypoint.com/resource/company-overview/)
6. [jobs.lever.co/sprypointservices](https://jobs.lever.co/sprypointservices) (open positions)

## Other roles at SpryPoint

- [Executive Assistant and Office Manager](https://feeny.ai/job/executive-assistant-and-office-manager-sprypoint-charlottetown-f9p85f0t6bb2) — Charlottetown, Canada
- [Contracts Coordinator](https://feeny.ai/job/contracts-coordinator-sprypoint-atlanta-g31bm65pxsff) — Atlanta, GA
- [Product Owner](https://feeny.ai/job/product-owner-sprypoint-canada-c564j7jjy9ne) — Canada
- [Senior SDET (Software Development Engineer in Test)](https://feeny.ai/job/senior-sdet-software-development-engineer-in-test-sprypoint-canada-ez2a5etqm5z0) — Canada
- [Quality Assurance Engineering Manager](https://feeny.ai/job/quality-assurance-engineering-manager-sprypoint-canada-z7kzqwzyy826) — Canada