---
title: 'Software Engineer, Product Infrastructure - Agent Runtime at OpenAI'
canonical: 'https://feeny.ai/job/software-engineer-product-infrastructure-agent-runtime-openai-san-francisco-01ksta8z3xkn'
type: 'job'
last_seen: '2026-11-05'
---

# Software Engineer, Product Infrastructure - Agent Runtime at OpenAI

- **Company:** [OpenAI](https://feeny.ai/companies/openai)
- **Location:** San Francisco, CA
- **Compensation:** $266k–$445k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/openai/5ed99d32-eed1-4679-b7b4-037de073e57c

## Job description

## About the Team

Agent Runtime builds the shared agent primitives and compute runtime that power OpenAI products and applications. As agents take on more complex, longer-running tasks, we build the systems that let them maintain state, use tools, and work reliably in the environments they need. We work closely with Research, Product, and infrastructure teams to turn advances in model capabilities into useful products. Our work combines deep systems engineering with a clear understanding of customer needs, creating reusable foundations that help teams build and scale new agent experiences.

## About the Role

We’re looking for a software engineer with strong product infrastructure experience to build the services, APIs, and runtime capabilities behind persistent agents. You’ll focus on the product infrastructure that makes agent workflows reliable and scalable, including persistent state, asynchronous execution, orchestration, and visibility into work in progress. You’ll bring product judgment to infrastructure decisions: understanding how people and developers use agents, translating those needs into clear abstractions, and owning systems from design through launch and production operation. You’ll work closely with partner teams to deliver new capabilities while strengthening the shared foundations they depend on.

In this role, you will:

- Design, build, and operate backend services, APIs, and reusable runtime primitives that support agent experiences across products.
- Build systems for persistent agent state, asynchronous execution, orchestration, and progress reporting so agents can carry work forward over time.
- Develop infrastructure that connects agents with tools and execution environments, with clear interfaces and safe, reliable behavior.
- Improve reliability, scalability, and performance through observability, production debugging, failure recovery, and thoughtful system design.
- Partner with Product, Research, and engineering teams to turn emerging capabilities and customer needs into reusable infrastructure.
- Own projects end to end, balancing rapid iteration with maintainable architecture and the operational demands of systems used across products.

Your background might look something like:

- 7+ years of professional software engineering experience, with substantial ownership of backend systems, product infrastructure, or developer platforms.
- A track record of designing, shipping, and operating production services, APIs, and data models that support complex product workflows.
- Strong distributed systems fundamentals and experience reasoning about state, concurrency, asynchronous work, and failure recovery.
- Experience building production systems in Python, Go, Rust, TypeScript, or similar languages, and the ability to work across service and infrastructure boundaries.
- Experience improving reliability and performance, using observability and debugging to understand system behavior and resolve production issues.
- Strong product judgment and developer empathy, with an ability to translate ambiguous needs into clear APIs, useful abstractions, and pragmatic technical tradeoffs.
- An ability to collaborate across product and infrastructure teams, communicate design decisions clearly, and take ownership from early exploration through production.
- Interest in AI agents and how they execute real work. Experience with agent runtimes, workflow orchestration, or execution environments is helpful but not required.

## About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

## About OpenAI

## Company Overview
- **One-liner**: OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity.
- **Entity Type**: Private – structured as a nonprofit parent (OpenAI Foundation) governing a for-profit public benefit corporation (OpenAI Group). The company has confidentially submitted a draft S-1 registration statement to the SEC, signaling a potential future IPO.
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, Wojciech Zaremba, and others

## Core Business
- **Primary industry**: Artificial intelligence research and deployment
- **Target customers**: B2B (enterprises via API and platform), B2C (ChatGPT users), and developers (API, open-source models)
- **Mission**: To ensure that artificial general intelligence (AGI) – AI systems that are generally smarter than humans – benefits all of humanity.

## Products & Services
- **[ChatGPT](https://openai.com/chatgpt)**: Conversational AI assistant available via web and mobile, used by consumers and integrated into enterprise workflows.
- **[GPT-4 API](https://openai.com/product)**: Large language model accessed via API for developers to build AI-powered applications (text generation, summarization, code assistance, etc.).
- **[DALL-E](https://openai.com/dall-e-3)**: Image generation model that creates images from natural language descriptions.
- **[Whisper](https://openai.com/research/whisper)**: Open-source speech recognition system.
- **[OpenAI Agents](https://openai.com/)**: Emerging product category focused on autonomous AI agents that can perform tasks on behalf of users (announced June 2026).

## Market Standing
- **Valuation**: Not publicly disclosed in the provided sources. Widely reported in the press at ~$300 billion as of early 2026 (post-funding round), but this figure is not confirmed by OpenAI’s official materials.
- **Key Metric**: Total funding exceeds $13 billion from Microsoft and other investors. The company has also confidentially filed a draft S-1 with the SEC (see [openai.com](https://openai.com/) – “Confidential submission of draft S-1”).
- **Notable Investors/Partners**: Microsoft (strategic partner and largest investor), with additional participation from Thrive Capital, Sequoia Capital, Andreessen Horowitz, and others.
- **Growth Signals**: Active hiring with 721 open roles posted; expansion into agent-based products; confidential IPO filing; continued deployment of frontier models.

## Competitive Advantages
- **First-mover & brand recognition**: ChatGPT became the fastest-growing consumer app in history, establishing OpenAI as the household name in generative AI.
- **Research leadership**: Consistently publishes cutting-edge research (GPT-4, DALL-E 3, Whisper, etc.) and attracts top AI talent.
- **Compute & infrastructure**: Exclusive partnership with Microsoft provides massive cloud computing resources (Azure) for training and inference.
- **Unique governance structure**: The nonprofit parent ensures mission alignment (AGI benefiting humanity) while the for-profit arm can raise capital and scale products.

## Strategic Focus
- **Safe AGI development**: Continued emphasis on safety research, alignment, and responsible deployment (e.g., safety systems, model provenance).
- **Enterprise expansion**: Growing ChatGPT Enterprise and API offerings for businesses.
- **Agentic AI**: Building autonomous agents that can “transform work” (announced June 2026).
- **IPO preparation**: Confidential S-1 filing indicates intent to go public, which will require increased financial transparency and governance maturity.

## Why Work Here
- **Culture & values**: OpenAI’s stated values include “Humanity first,” “Act with humility,” “Feel the AGI,” and “Ship joy.” Operating principles emphasize agency, creativity, rapid iteration, and intense focus.
- **Benefits**: Competitive health insurance, mental healthcare support, 24-week paid birth-parent leave (plus 20 weeks for other parents), generous PTO, annual learning & development stipend, daily meals (breakfast, lunch, dinner), and a domestic conference budget.
- **Work environment**: Hybrid/office-based (San Francisco headquarters). The company offers a residency program for researchers and engineers transitioning into AI.
- **Impact**: Employees work directly on frontier AI models that shape the industry and society. The mission-driven nature attracts talent passionate about AGI’s societal implications.

## Sources
1. [OpenAI About Page](https://openai.com/about/)
2. [OpenAI Careers Page](https://openai.com/careers/)
3. [OpenAI Job Search](https://openai.com/careers/search)
4. [OpenAI Homepage](https://openai.com/)

## Other roles at OpenAI

- [Product Marketing Lead, Verticals](https://feeny.ai/job/product-marketing-lead-verticals-openai-san-francisco-gr14px0thhk0) — San Francisco, CA
- [Forward Deployed Engineering Manager, Financial Services](https://feeny.ai/job/forward-deployed-engineering-manager-financial-services-openai-new-york-12pj7jgmdk3t) — New York, NY
- [Executive Business Partner, EMEA (Strategy)](https://feeny.ai/job/executive-business-partner-emea-strategy-openai-london-994tph608a2r) — London, United Kingdom
- [Sales Manager, Startups | New Business UK&I](https://feeny.ai/job/sales-manager-startups-new-business-uk-i-openai-london-w0tqrgw7mzms) — London, United Kingdom
- [Sales Development Leader,  Singapore](https://feeny.ai/job/sales-development-leader-singapore-openai-singapore-4h8wk13ks5p8) — Singapore
- [AI Deployment Manager - Builder](https://feeny.ai/job/ai-deployment-manager-builder-openai-singapore-zenefcsbjerr) — Singapore
- [Technical Program Manager, Capacity Analytics & Tooling](https://feeny.ai/job/technical-program-manager-capacity-analytics-tooling-openai-san-francisco-1h1atz8ka5gq) — San Francisco, CA
- [Technical Program Manager, Research Compute Services](https://feeny.ai/job/technical-program-manager-research-compute-services-openai-san-francisco-49tb2pwpnhea) — San Francisco, CA
- [Technical Program Manager, Global Infrastructure Planning](https://feeny.ai/job/technical-program-manager-global-infrastructure-planning-openai-san-francisco-jxbew9w0b55t) — San Francisco, CA
- [Technical Program Manager, Compute Infrastructure](https://feeny.ai/job/technical-program-manager-compute-infrastructure-openai-san-francisco-p48nrtxk8479) — San Francisco, CA