--- title: 'Software Engineer, Production at Constantinople' canonical: 'https://feeny.ai/job/software-engineer-production-constantinople-bengaluru-m0tqkvpg7mej' type: 'job' last_seen: '2026-10-15' --- # Software Engineer, Production at Constantinople - **Company:** Constantinople - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.lever.co/cxnpl/3e86c1e1-8dac-4d24-a1b4-0e75ff98d976 ## Job description Constantinople delivers a new era of AI-native banking. Constantinople provides banks with a fully-managed software and AI operational platform, which brings together customer experience, product, data, operations, compliance and infrastructure in a single platform. Constantinople’s AI-native platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with AI at scale. By removing the operational complexity of banking, Constantinople enables our client banks to focus on their customers and the business of banking. ## The Role You will own production issues on a live banking platform, end to end. When an incident lands with you, you find the root cause in the code, the data, or the infrastructure. Then you fix it, or you work with our senior engineers to ship the fix. You will work across the full platform: payments, lending, deposits, the core ledger, and the services that connect them. Few roles give you this breadth this early in your career. You will also use AI tools every day to diagnose issues, trace problems across services, and draft fixes. Over time, you will help us build the automation that takes over routine work. The goal is a support function that runs itself, and you will help design it. ## What you will do - Own Medium and Low impact incidents from assignment through to resolution, within agreed SLAs. - Investigate issues across services, logs, databases, and code to find the true root cause. - Write fixes where you can. Work with the Change team when a significant hotfix is required. - Raise problem records for residual impact and recurring incidents. Drive the investigation through to a permanent fix. - Coordinate Post Incident Reviews for Critical and High priority incidents, with the Engineering Managers who author them. - Convert PIR and investigation actions into tracked problem tickets in Helix, and follow them through to closure. - Use AI coding and analysis tools to diagnose and resolve issues faster. - Turn manual runbooks into scripts, tools, and automated workflows. - Help design and build the systems that automate triage, diagnosis, and resolution of routine incidents. - Work closely with our Operations team to give our clients and their customers consistent coverage, care, and support. - Find and fix issues in production before they become incidents. ## Who you are - You have 2–4 years of experience as a software engineer, ideally with some time in production support or on-call. - You are strong in at least one language, such as TypeScript, Java, Kotlin, or Python. - You read and debug code that you did not write, and you are comfortable in a large codebase. - You know SQL well enough to investigate data issues directly. - You understand how distributed systems fail, for example timeouts, retries, race conditions, and partial failures. - You already use AI tools in your work, and you want to push them further. - You want to understand how the whole platform works, not just one service. - You stay calm under pressure and communicate clearly with engineers, operations, and stakeholders during incidents. - You fix root causes, not symptoms. Application process: If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team. Inclusion To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. ## About Constantinople ## Company Overview - **One-liner**: Constantinople provides an AI-native, unified platform that powers the entire banking stack—from customer experience and banking products to operations, risk, and compliance. - **Entity Type**: Private (Series A) - **Headquarters**: Sydney, New South Wales, Australia - **Founded**: 2022 - **Founders**: Macgregor Duncan (Co-Founder & Co-CEO) ## Core Business - **Primary industry**: Banking technology / Banking-as-a-Service - **Target customers**: Licensed banks, neo banks, credit unions, and embedded finance providers (B2B) - **Mission**: Power the world’s banks, expand global GDP, and enable clients to offer better banking for every customer. ## Products & Services - **Customer Experience (Mobile App, Web, APIs & SDKs, AI Concierge, Engagement Engine, Digital Onboarding)**: Launch ready-made mobile/web apps with AI-powered support, or integrate via headless APIs and SDKs. - **Bank Products (Accounts, Payments, Cards, Mortgages, Loans)**: Modular, scalable banking products that can be migrated, launched, and grown flexibly. - **Operations (Onboarding, Payments, Lending, Cards, Customer Support, Collections)**: Automated middle- and back-office operations, including customer support. - **Risk & Compliance**: AI-driven controls, fraud detection, audit-ready reporting, and real-time oversight. - **Data, Security & Infrastructure**: Cloud-native, AI-native, highly available, fault-tolerant, and API-first infrastructure. - **Justinian (AI-Powered Workbench)**: A single platform for executives, product managers, bankers, and support teams to manage the entire bank. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - Annual Revenue: USD 1.5M (as of recent data) - Total Funding: USD 53.7M (Series A + Seed) - Employees: 125 (+10.2% YoY, +14 people) - **Notable Investors/Partners**: - Lead investors: Prosus Ventures (Series A), Square Peg Capital (Seed) - Other investors: 3 additional seed investors, 4 Series A investors - **Growth Signals**: Active hiring across engineering and operations; new positions in Product, Lending, and Data; global expansion with offices in Sydney, Singapore, India, and team members in the US, UK, and New Zealand. ## Competitive Advantages - First AI-native banking platform that unifies technology and operations into a single service. - Dramatically reduces cost-to-income ratio by replacing patchwork legacy systems. - Compliance built into every layer, enabling banks to stay compliant without slowing down. - Cloud-native, API-first architecture designed for scale and rapid deployment. ## Strategic Focus - Continue to onboard new banks and embedded finance providers globally. - Deepen the AI-native capabilities of the platform, especially in risk, compliance, and customer support. - Scale the engineering and operations teams to support growth across multiple geographies. ## Why Work Here - **Culture**: Diverse team representing more than 25 countries, united by a mission to reinvent banking. - **Work Policy**: Hybrid work model with offices in Sydney, Singapore, and India. In-office events build connection, learning, and growth. - **Perks**: - Competitive base pay plus startup equity. - Flexible time off to rest, recharge, and celebrate life events. - Monthly wellness allowance for health and wellbeing. - **Engineering Culture**: Emphasis on strong ownership, rapid iteration, observable systems, and shipping often. Design and security are core values. ## Sources 1. [cxnpl.com - Company Homepage](https://www.cxnpl.com/) 2. [cxnpl.com - Careers Page](https://www.cxnpl.com/about-us/careers) 3. [cxnpl.com - Why Constantinople](https://www.cxnpl.com/about-us/why-constantinople) 4. [linkedin.com - Constantinople Company Profile](https://linkedin.com/company/cxnplio) 5. [jobs.lever.co - Constantinople Job Board](https://jobs.lever.co/cxnpl) ## Other roles at Constantinople - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-constantinople-sydney-bfp2q70yyw47) — Sydney, Australia - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-constantinople-sydney-e09gzd1b8tgy) — Sydney, Australia - [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-constantinople-bengaluru-1j074jjftsh7) — Bengaluru, India - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-constantinople-bengaluru-hxqwv03vjpv0) — Bengaluru, India - [Lending Operations Analyst](https://feeny.ai/job/lending-operations-analyst-constantinople-sydney-kh115hjtpt1r) — Sydney, Australia - [Client Delivery Manager](https://feeny.ai/job/client-delivery-manager-constantinople-london-77jvfa306ns0) — London, United Kingdom - [Client Delivery Manager](https://feeny.ai/job/client-delivery-manager-constantinople-sydney-3y2r7dzcxarn) — Sydney, Australia - [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-constantinople-sydney-h0cwftfyk3sg) — Sydney, Australia - [Customer Service Specialist - Including Weekend Hours](https://feeny.ai/job/customer-service-specialist-including-weekend-hours-constantinople-sydney-sshy6csf5fnc) — Sydney, Australia - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-constantinople-sydney-4m2gxr06f8vb) — Sydney, Australia