---
title: 'Software Engineering Manager - Service Platform at Zoox'
canonical: 'https://feeny.ai/job/software-engineering-manager-service-platform-zoox-foster-city-qty107pkxqhq'
type: 'job'
last_seen: '2026-11-03'
---

# Software Engineering Manager - Service Platform at Zoox

- **Company:** Zoox
- **Location:** Foster City, CA
- **Compensation:** $230k–$315k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-07-08
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.lever.co/zoox/8df66250-f2bd-4e4f-a807-239916ce84e6

## Job description

Zoox is seeking an experienced Software Engineering Manager to lead the Service Platform team within our Ride and Fleet organization. This team plays a critical role in enabling the reliable and scalable operation of our autonomous ride-hailing service by building and maintaining the foundational infrastructure, platforms, and systems. In this role, you will lead a team of software engineers focused on system reliability, performance, scalability, observability, infrastructure, security, and release processes. You will work in a highly collaborative, cross-functional environment, partnering closely with engineering teams to build robust, secure, and high-performing services that support the continued growth and operational needs of Zoox's driverless robotaxi fleet.

In this role, you will:

- Manage, mentor, and grow a team of individual contributors, fostering a culture of innovation and continuous improvement
- Provide technical guidance, establish and monitor key performance indicators to measure the effectiveness of optimization strategies and drive continuous improvement
- Manage the allocation of resources within the team, ensuring that projects are staffed appropriately and that team members have the necessary tools and support to succeed
- Work with partner teams to deliver tested high quality solution that meets the requirements of client services, as well as ensure smooth integration, deployment

## Qualifications

- BS / MS in Computer Science or similar degree and/or 10+ years of relevant experience
- 5+ years Management experience including personnel management, hiring, budget
- Experience successfully shipping large-scale backend services/platforms to production
- Leading & delivering in fast paced and agile environment, in a highly cross organizational setup
- Proficiency in one or more programming languages like Kotlin or Java

Bonus Qualifications

- Experience working Dispatch systems, Routes, Maps
- Experience in Ride Hail / AV Industry

## About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Follow us on LinkedIn

Accommodations If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

## About Zoox

## Company Overview
- **One-liner**: Zoox is building a fully autonomous, all-electric, purpose-built robotaxi service to give the world a better way to ride.
- **Entity Type**: Private (independent subsidiary of Amazon, acquired in 2020)
- **Headquarters**: Foster City, California, USA (with offices in Las Vegas, San Francisco, Austin, Miami, Atlanta, Los Angeles)
- **Founded**: 2014
- **Founders**: Not specified in provided sources

## Core Business
- **Primary industry**: Autonomous ride‑hailing / Self‑driving electric vehicles
- **Target customers**: B2C – individual riders seeking safe, convenient, and sustainable urban transportation
- **Mission**: “Give the world a better way to ride” – providing safer, cleaner, autonomous ride‑hailing for everyone [zoox.com](https://zoox.com/about)

## Products & Services
- **Zoox Robotaxi**: A purpose‑built, fully autonomous electric vehicle designed from the ground up for ride‑hailing. Features bidirectional driving, four‑wheel steering, and no steering wheel or pedals. The service handles all charging, maintenance, and fleet management – riders simply get in and enjoy the ride [zoox.com](https://zoox.com).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (Zoox is a private subsidiary of Amazon)
- **Key Metric**: Not publicly available (revenue and funding details are not reported as a stand‑alone entity)
- **Notable Investors / Partners**: Amazon (parent company)
- **Growth Signals**:
  - Received authorization from the Nevada DMV to operate robotaxis on public roads [zoox.com/about](https://zoox.com/about)
  - Expanded testing and operations to Las Vegas, Seattle, San Francisco, and other cities
  - Continues to scale its engineering and operations teams (multiple open roles on the careers page as of 2026)

## Competitive Advantages
- **Purpose‑built design**: Unlike retrofitted vehicles, Zoox’s robotaxi is designed from scratch for autonomous ride‑hailing (symmetrical, bidirectional, four‑wheel steering, no driver controls)
- **Amazon backing**: Deep financial resources, supply chain expertise, and cloud infrastructure (AWS) support rapid development and scaling
- **Full‑stack autonomy**: In‑house AI, computer vision, and sensing stack integrated directly into the vehicle design
- **Safety‑first approach**: Comprehensive testing, safety‑critical system design, and focus on public road validation

## Strategic Focus
- Achieving commercial launch of the Zoox ride‑hailing service in select U.S. cities
- Continuing to mature the autonomous driving system through real‑world testing and simulation
- Expanding the “Go‑to‑Market” strategy and building out operations teams (see CRM Lead, Go‑to‑Market Manager roles) [jobs.lever.co/zoox](https://jobs.lever.co/zoox)
- Scaling manufacturing and prototyping to prepare for fleet deployment

## Why Work Here
- **Culture**: Diverse, supportive community with inclusion‑focused strategy. Crew‑led groups for personal and professional development. Emphasis on trust, humility, and openness [zoox.com/careers](https://zoox.com/careers)
- **Work environment**: Hybrid? The careers page lists many roles as “On‑site” in Foster City, CA, with other office locations available. In‑office perks include a famous food program with daily changing local and sustainable dishes, plus a busy calendar of events and sports teams.
- **Benefits**: Comprehensive health plans (Cigna), mental health support, wellbeing program, flexible time off, generous family planning and caregiver support, and a commitment to work‑life balance.
- **Growth opportunities**: Work on cutting‑edge autonomous vehicle technology alongside some of the brightest minds in AI, engineering, computer vision, and more. Offers internships and re‑entry programs (via Path Forward) for career returners.
- **Recruitment process**: Uses AI tools to assist in reviewing applications but final decisions are human. No fees are charged at any stage – watch for recruitment scams [zoox.com/journal/landing-a-job-zoox](https://zoox.com/journal/landing-a-job-zoox)

## Sources
1. [Zoox official website](https://zoox.com)
2. [Zoox About page](https://zoox.com/about)
3. [Zoox Careers page](https://zoox.com/careers)
4. [Zoox job openings on Lever](https://jobs.lever.co/zoox)
5. [Zoox hiring and interview process](https://zoox.com/journal/landing-a-job-zoox)

## Other roles at Zoox

- [Team Lead, Vehicle Technicians](https://feeny.ai/job/team-lead-vehicle-technicians-zoox-san-francisco-fm78xhnkbtvc) — San Francisco, CA
- [Human Resources Generalist](https://feeny.ai/job/human-resources-generalist-zoox-foster-city-94tbpn6kg9b8) — Foster City, CA
- [Manufacturing Test Infrastructure Engineer](https://feeny.ai/job/manufacturing-test-infrastructure-engineer-zoox-foster-city-eq18925fgss3) — Foster City, CA
- [Staff Systems Engineer, Simulation Systems Verification and Validation Lead](https://feeny.ai/job/staff-systems-engineer-simulation-systems-verification-and-validation-lead-zoox-mtbxccfhzzjf) — Foster City, CA
- [Systems Engineer, Motion Controls Safety](https://feeny.ai/job/systems-engineer-motion-controls-safety-zoox-foster-city-r02y5xhnw15v) — Foster City, CA
- [Senior Software Engineer, C++ Vehicle Experience](https://feeny.ai/job/senior-software-engineer-c-vehicle-experience-zoox-foster-city-nvkjvt6wekm9) — Foster City, CA
- [Senior/Staff Technical Product Manager, Operational Design Domain (ODD) Tools](https://feeny.ai/job/senior-staff-technical-product-manager-operational-design-domain-odd-tools-zoox-ssjgcn6rpzze) — Foster City, CA
- [Head of Contingent Workforce & Travel](https://feeny.ai/job/head-of-contingent-workforce-travel-zoox-foster-city-rkcgbt6b81v8) — Foster City, CA
- [Mechatronics Engineer - Closures](https://feeny.ai/job/mechatronics-engineer-closures-zoox-foster-city-68m3dz5tmx0t) — Foster City, CA
- [Contract Student Worker - Software Engineer (40 hrs/wk)](https://feeny.ai/job/contract-student-worker-software-engineer-40-hrs-wk-zoox-foster-city-3zs433c2yzqp) — Foster City, CA