---
title: 'Software QA Engineer at RAPP'
canonical: 'https://feeny.ai/job/software-qa-engineer-rapp-mauritius-zce9dzbf98dk'
type: 'job'
last_seen: '2026-09-06'
---

# Software QA Engineer at RAPP

- **Company:** RAPP
- **Location:** Mauritius
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/rapp/jobs/7962981

## Job description

## JOB PURPOSE

The Software QA Engineer reports to a QA Lead. The Software QA Engineer will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. He/She will review system requirements and track quality assurance metrics. He/She will also design and implement tests and help in debugging and corrective actions. Ultimately, he/she will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

## MAIN RESPONSIBILITIES / DUTIES

- Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Liaises with internal teams (e.g., developers and product managers) to identify system requirements.
- Creates detailed, comprehensive, and well-structured test plans and test cases.
- Performs and takes ownership of the testing activities.
- Designs, develops, and executes automation scripts using defined tools (where applicable).
- Identifies, records, documents thoroughly and tracks bugs.
- Performs thorough regression testing when bugs are resolved.
- Monitors the process of fixing bugs and ensures the success of corrections.
- Investigates the causes of non-conforming software.
- Tracks quality assurance metrics like test execution progress, defect densities and open defect counts.
- Stay up to date with new testing tools and test strategies.
- Receives predetermined work assignments that are subject to a moderate level of control and review.
- Raise flags to QA Lead on needs and opportunities for improvement of Quality practice.
- Follows RAPP IO Agile governance approaches - such as ticket descriptions, metrics, dashboards, and reporting.
- Collaborates with project management teams to ensure successful delivery of projects.
- Follows RAPP IO standards and supports the overall success of this group within the organization.
- Follows process and documentation standards with the end goal of top-efficiency and quality.
- Evaluates and promotes teamwork, initiative, work ethic, values adherence, and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of participation and involvement.

## REQUIREMENTS / QUALIFICATIONS

## ACADEMIC BACKGROUND

- Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems, Applied Computing, Software Engineering or related field
- SFMC Email Specialist certified

## REQUIRED EXPERIENCE

- 0-2 years of experience in software quality assurance.
- Good knowledge of information & communication technologies.
- Knowledge of SQL and scripting.

## LANGUAGES

- Full professional proficiency in English.

## SKILLS / COMPETENCIES

Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

- Attentively listens to others.
- Adjusts to fit the audience and the message.
- Provides timely and helpful information to others across the organization.
- Encourages the open expression of diverse ideas and opinions.

Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.

- Shows personal commitment and acts to continuously improve.
- Accepts assignments that broaden capabilities.
- Learns from new experiences, from others, and from structured learning.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

- Readily acts on challenges, without unnecessary planning.
- Identifies and seizes new opportunities.
- Displays a can-do attitude in good and bad times.
- Steps up to handle tough issues.

Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

- Learns quickly when facing new situations.
- Experiments to find new solutions.
- Takes on the challenge of unfamiliar tasks.
- Extracts lessons learned from failures and mistakes.

## SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK

- Mastery of office productivity tools such as Excel, Word, Visio, and PowerPoint.

## WORK ENVIRONMENT DEMANDS

- This job operates in a professional office environment. This role routinely uses standard officeequipment such as computers, smartphones, photocopiers, and filing cabinets.
- May be requested to work overtimeand/ or to travel for special projects.

## About RAPP

## Company Overview
- **One-liner**: RAPP is a global precision marketing agency that leverages data, creativity, technology, and empathy to help brands activate growth by delivering personalized, one-to-one marketing at scale.
- **Entity Type**: Private (Part of Omnicom Group, a publicly traded holding company — OMC:NYSE)
- **Headquarters**: New York, New York, USA
- **Founded**: 1965
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Advertising, Marketing Services, CRM, Digital Marketing, Data Analytics, Technology Consulting
- **Target customers**: B2B and B2C enterprises across sectors including healthcare, finance, retail, and technology
- **Mission or purpose statement**: "We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations."

## Products & Services
- **Connected Data**: A data solution that builds plans connecting brand ambitions with data possibilities, creates platforms connecting the right data with marketing teams, and enriches data with modelling firepower for competitive edge — all underpinned by data privacy and security.
- **Connected Content (Artbot)**: A solution that uses atomic design systems and generative AI to produce and optimize marketing content at scale, reducing content costs and increasing speed to market.
- **Connected Decisioning**: A solution combining human and machine intelligence to prioritize and optimize marketing spend, creating unified customer journeys and automated marketing decisions.
- **MiQ (Marketing Intelligence Quotient)**: A diagnostic tool that quantifies how customer-centric a brand is, scoring it between 0-100 to drive improvement.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (RAPP is a subsidiary of Omnicom Group; Omnicom's market cap is approximately $20+ billion)
- **Key Metric**: Total employees — approximately 1,766 (per Built In)
- **Notable Investors/Partners**: Part of Omnicom Precision Marketing Group (OPMG), a global network of agencies under Omnicom Group
- **Growth Signals**: Global presence with offices in New York, Chicago, Irving (TX), Los Angeles, San Francisco, London, Mauritius, Malaysia, Cairo, and more; continuous hiring across analytics, technology, creative, and strategy roles

## Competitive Advantages
- **Precision at scale**: Combines deep data science with creative execution to deliver personalized marketing to millions of individuals simultaneously.
- **Proprietary tools**: Tools like Artbot (AI-powered content production), MiQ (customer-centricity diagnostic), and Connected Decisioning provide unique, integrated solutions.
- **Global reach with local expertise**: Offices across North America, Europe, Africa, and Asia allow for nuanced, culturally-aware campaigns.
- **Omnicom backing**: Access to the resources, talent, and client relationships of one of the world's largest advertising holding companies.

## Strategic Focus
- **Data-driven personalization**: Continuing to invest in first-party data strategies and AI to create "next best experiences" for individual consumers.
- **AI and automation**: Scaling the use of generative AI (like Artbot) to produce content faster and more cost-effectively.
- **Privacy-first marketing**: Emphasizing ethical data use and going "beyond compliancy" to build customer trust.
- **Talent development**: Actively recruiting across analytics, technology, and creative disciplines to strengthen its global capabilities.

## Why Work Here
- **Culture**: RAPP emphasizes individuality and inclusion, stating "the individual is at the core of what we do – and at the heart of who we are." The agency values diversity and personal well-being.
- **Hybrid Work**: RAPP operates with a hybrid workspace model, where employees engage in a combination of remote and on-site work.
- **Global Opportunities**: With offices in major cities worldwide (NYC, London, Chicago, Mauritius, Kuala Lumpur, Cairo), there are opportunities for international collaboration and mobility.
- **Learning & Growth**: Employees have access to work with cutting-edge marketing technology, data science, and AI tools, providing strong career development in a rapidly evolving industry.
- **Leadership**: Senior leadership includes experienced executives like CEO Jeannine Falcone, Global CTO Matthew Pharr, and Global Chief Creative Officer Troy Hitch.

## Sources
1. [rapp.com](https://www.rapp.com/)
2. [rapp.com/careers/](https://www.rapp.com/careers/)
3. [boards.greenhouse.io/rapp](https://boards.greenhouse.io/rapp)
4. [rapp.com/about/](https://www.rapp.com/about/)
5. [builtin.com/company/rapp](https://builtin.com/company/rapp)

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