---
title: 'Software Quality Engineer at Lab37'
canonical: 'https://feeny.ai/job/software-quality-engineer-lab37-los-angeles-spj3yhsqkawj'
type: 'job'
last_seen: '2026-09-08'
---

# Software Quality Engineer at Lab37

- **Company:** Lab37
- **Location:** Los Angeles, CA
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/lab37/jobs/8299701002

## Job description

## Who we are

[Lab37 Robotics](https://www.lab37.us/), is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.

## About the Role

Build the quality practices and systems that help connect kitchen teams, cloud services, and robotic production systems. As a Senior Software Quality Engineer, you will own test strategy, release validation, automation, and early issue triage across complex software and operational workflows.

You will work across frontend applications, backend services, cloud infrastructure, integrations, and robot-adjacent interfaces. You will partner closely with product, culinary, operations, robotics, firmware, and mechanical teams to understand how the system is expected to behave, identify meaningful risks, and turn ambiguous operational requirements into practical test plans and reliable validation processes.

We are looking for someone who is deeply hands-on, enjoys investigating complex problems, and takes ownership from planning through release and production support. You’ll collaborate with experienced engineers across disciplines while helping raise the quality, reliability, testability, and maintainability of our software.

## What you’ll do

- Create and execute test strategies for complex product capabilities spanning user interfaces, backend services, cloud infrastructure, external integrations, and robot-adjacent systems.
- Develop detailed test plans based on product requirements, technical designs, operational workflows, system dependencies, and potential failure modes.
- Own and coordinate release checkout, including defining readiness criteria, validating critical workflows, documenting results, identifying blockers, and supporting go or no-go decisions.
- Build and maintain automated tests for APIs, backend services, web applications, integrations, and end-to-end operational workflows.
- Partner directly with product, culinary, and operations teams to understand real-world workflows, clarify requirements, and identify risks before release.
- Test software for configuring, observing, and managing kitchen operations, including order intake, menus, recipes, tasks, alerts, and performance visibility.
- Validate integrations with delivery and commerce platforms, including order intake, menu synchronization, order-state communication, retries, duplicate events, and partial failures.
- Test operator-facing and robot-adjacent interfaces used in physical production environments.
- Work alongside firmware and robotics engineers to validate cohesive system behavior across software and hardware boundaries.
- Help improve system testability by contributing to simulation environments, mocked services, test data, diagnostic tooling, and repeatable test environments.
- Perform exploratory, functional, integration, regression, system, and end-to-end testing.
- Own quality activities through rollout and production support, including validation, observability, issue reproduction, early triage, and iterative improvement.
- Participate in an on-call or support rotation focused on early issue investigation, evidence collection, initial classification, and routing to the appropriate engineering team.
- Work with engineers to improve logs, metrics, alerts, dashboards, and other diagnostic capabilities needed to validate and troubleshoot important workflows.
- Participate in design reviews, release reviews, incident reviews, and technical discussions to identify quality risks and improve software reliability.
- Share knowledge with teammates and contribute to engineering and quality best practices.

## What we are looking for

- 7+ years of software quality, test engineering, or related experience, including ownership of complex test strategies or quality initiatives across multiple components.
- Deep experience creating and executing test plans for production software.
- Strong experience with test automation using one or more programming languages.
- Experience testing APIs, backend services, web applications, databases, integrations, and asynchronous or event-driven workflows.
- Experience owning or coordinating release validation, release checkout, or production-readiness activities.
- Strong debugging and investigation skills, including the ability to narrow ambiguous issues across multiple systems.
- Experience working with CI/CD systems and integrating automated tests into build and deployment pipelines.
- Strong judgment about where automation provides leverage and where focused manual or exploratory testing is more effective.
- Deep experience improving software quality, reliability, and testability.
- Strong product judgment and the ability to translate real operational workflows into practical validation strategies.
- Clear written and verbal communication, including test plans, release checklists, quality reports, operational playbooks, and cross-functional alignment.
- Comfort working across boundaries and collaborating with both technical and non-technical partners.
- Enjoy collaborating with teammates and sharing technical knowledge.

## Nice to have

- Experience with browser automation frameworks such as Playwright, Cypress, Selenium, or similar tools.
- Experience with API and service testing using Python, TypeScript, Go, Java, C#, or similar languages.
- Docker, Kubernetes, Protobuf, Terraform, Git, and continuous delivery systems.
- Simulation environments, mocked or simulated backend services, hardware-in-the-loop testing, and integration testing.
- SQL, analytics platforms, operational dashboards, or data-intensive product development.
- Software that interacts with hardware, robotics, IoT, logistics, manufacturing, fulfillment, or other physical operations.
- Experience validating systems that must handle intermittent connectivity, dependency failures, retries, partial completion, or delayed events.
- Experience with observability and monitoring tools such as Sentry, Grafana, Prometheus, CloudWatch, or similar platforms.
- Building internal tools or operational software used in high-availability, real-time environments.
- Experience participating in incident response, production support, or on-call rotations.

What makes this opportunity different

High ownership: Own meaningful quality, release, and test automation areas rather than executing a narrow set of test cases.

Real-world impact: Your work directly affects physical production, daily kitchen operations, and the reliability of systems used by operators and customers.

Technical growth: Work on challenging distributed systems, robotics-adjacent software, test automation, simulation, and operational tooling while learning from experienced engineers across multiple disciplines.

Cross-disciplinary work: Collaborate with software, robotics, firmware, hardware, culinary, operations, and product teams.

## Why join us

- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Los Angeles office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $180,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave

Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Lab37

## Company Overview
- **One-liner**: Lab37 builds robotic kitchen systems that automate food assembly, starting with the Bowl Builder for makeline operations, to help restaurants reduce labor, increase throughput, and deliver consistent quality at scale.
- **Entity Type**: Private (subsidiary of City Storage Systems; no disclosed funding rounds)
- **Headquarters**: Warrendale, PA (near Pittsburgh, PA)
- **Founded**: 2005 (founding team formed at Carnegie Mellon's Robotics Institute, lab G37)
- **Founders**: Not publicly named (founding team from CMU Robotics Institute)

## Core Business
- Primary industry: Food robotics / kitchen automation / food service technology
- Target customers: B2B – restaurants, ghost kitchens, food businesses (enterprise and multi-location operators)
- Mission: "Use technology to improve the physical world in ways people can feel" and "build robots for better food" – making high-quality, affordable food accessible to everyone through automation.

## Products & Services
- **[Bowl Builder](https://www.lab37.us/)**: A robotic makeline system that automates the assembly of bowls and similar meals. It handles live order assembly from bowl dispense to bag close, adapts to customizations (adding/removing ingredients, allergens, portion adjustments), and claims up to 50% labor savings while doubling output. Type: Hardware (robotic kitchen equipment) with integrated software.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (subsidiary of City Storage Systems, a private holding company)
- **Key Metric**: Already deployed in commercial kitchens, serving thousands of customers weekly (as of June 2026)
- **Notable Investors/Partners**: City Storage Systems (parent company); sister companies include CloudKitchens, Otter, and Picnic. No external investors publicly listed.
- **Growth Signals**: Active hiring across multiple engineering roles; expanding from initial product (Bowl Builder) into broader kitchen ecosystem; rapid iteration capability (whiteboard to prototype in hours); real-world commercial deployments.

## Competitive Advantages
- **Full-stack R&D under one roof**: In-house fabrication shop, electrical engineering lab, testing facilities, and R&D kitchen enable rapid prototyping and iteration.
- **Ecosystem integration**: As part of City Storage Systems, Lab37 works alongside CloudKitchens (ghost kitchen infrastructure), Otter (restaurant tech), and Picnic (food automation) – creating a vertically integrated automation stack for food businesses.
- **Data-driven tuning**: Every gram, step, and variable is tracked and refined, allowing precision and consistency at scale.
- **Proven real-world impact**: Systems already operating in commercial kitchens, not just prototypes.

## Strategic Focus
- Scale Bowl Builder adoption across multi-location restaurant groups.
- Expand the kitchen ecosystem with additional robotic modules and software.
- Continue to reduce labor dependency and operational chaos for food businesses.
- Leverage data from real kitchens to improve automation algorithms.

## Why Work Here
- **Engineering freedom**: "Whiteboard to working prototype in hours" – engineers build, test, and iterate with their own hands in a maker's paradise (full fabrication shop, electrical lab, testing facilities).
- **Immediate impact**: Work is deployed in real kitchens serving thousands of customers weekly; employees see their work making a difference quickly.
- **Culture**: Described as a place where "culinary innovation meets world class engineering" – cross-disciplinary collaboration between robotics, software, hardware, and culinary teams.
- **Locations**: Warrendale, PA and Pittsburgh, PA (on-site roles). No explicit remote/hybrid policy stated.
- **Perks**: Not detailed publicly, but the facility includes a fully equipped R&D kitchen, modern fabrication shop, and engineering offices built for rapid innovation.

## Sources
1. [lab37.us](https://www.lab37.us/) – Main site with product and company overview
2. [lab37.us/careers](https://www.lab37.us/careers) – Careers page with culture and mission
3. [lab37.us/lab](https://www.lab37.us/lab) – Lab facilities and ecosystem description
4. [lab37.us/history-timeline](https://www.lab37.us/history-timeline) – Company history and founding story
5. [lab37.breezy.hr](https://lab37.breezy.hr/) – Job openings and locations

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