--- title: 'Software Solutions Engineer at Vector' canonical: 'https://feeny.ai/job/software-solutions-engineer-vector-remote-fr7ve4af5s0r' type: 'job' last_seen: '2026-09-13' --- # Software Solutions Engineer at Vector - **Company:** Vector - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-04-20 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/vector/08712d1e-2901-4ded-852f-57d90e43e8ee ## Job description ## About Vector Vector builds mobile and web technology that makes freight move faster. Our platform is used by warehouses, distribution centers, and carriers to streamline check-ins, appointments, dock scheduling, and driver workflows. ## About the Role Our enterprise implementations often call for digitizing paperwork processes within the client’s mobile app. Our Solutions Engineers will possess the technical aptitude to build these digital workflow schemas through Vector’s internal tools. Our ideal candidate has a passion for logistics and technology along with a history of providing a superior client experience. You’ll be expected to display a strong sense of self-reliance as well as the ability to collaborate with internal Vector teams such as Deployment Managers, Customer Success, and core Software Engineering. If this sounds like you, let’s chat! You will work closely with Vector’s Software Engineers and Deployment Managers in a coordinated and collaborative customer deployment experience ensuring that Vector and our customers' technical integration is aligned. This approach ensures that all aspects of the customer deployment are completed so that the training, on-boarding and go-live components of the customer implementation are successful. ## What You'll Do - Engage with our customer's business and technical resources to fully understand their project goals, objectives and success criteria as part of each project implementation engagement - Build workflows and automate tasks for customers leveraging a combination of scripting languages, JSON, and Vector’s internal tools - Setup and configure Vector according to customer's business and technical needs - Triage any deployment or integration issues quickly, leveraging resources from across the company as needed - Participate in and drive technical discovery sessions to deliver technical integration solutions for our customers - Hone your expertise on Vector deployments and be the point person to help guide product implementation feedback and learnings within Vector - Be a key player in coordinating project implementation plans, timelines, schedules and develop strategy around customer deliverables - Gather customer product feedback and communicate with product management and engineering to shape product roadmap development - Coordinate with internal Vector resources from Sales, Engineering, Product and Customer Success to ensure customer business and technical requirements are correctly understood and mapped to product capabilities and future roadmap investments - Be the voice of our customers’ technical needs and issues internally, across departments and work with product management to identify, drive and prioritize improvements in product offerings, processes, systems and tools ## What We're Looking For - Previous experience in a software engineering, web development, client consulting, or technical implementation role - Demonstrated ability in implementing SaaS software applications and/or providing technical implementation services leveraging basic programming such as SQL and JavaScript - Genuine passion for delighting customers, and for building and maintaining strong relationships with a diverse set of internal and external stakeholders, from engineering, product, marketing, etc - Great communication skills - able to provide clear and concise guidance through emails, over the phone, or in person, with a casual and confident tone - Excellent organization, project management, time management, and communication skills - Quick learner, able to fully grasp technological detail as well as high-level business concepts - Able to gain consensus and get business and technical teams to work together toward timely issue resolution - A strong awareness of business processes and ability to translate business processes into enterprise application implementations - Effective team player dedicated to continuously improve upon our process of advocating for the customer - Demonstrated ability to collaborate and build strong relationships with customers at all levels - Comfortable and willing to do occasional travel to engage on-site with customers where needed ## Benefits - Employer-sponsored medical, dental, vision, 401K, life & disability insurance - Flexible paid time off and observed federal holidays - Stock options - Parental leave of absence - Competitive stipend - Flat org structure, offering startup growth and learning paths Salary Range $110,000 - $130,000 USD Your compensation may be based on several factors, including education, work experience, and region. ## About Vector ## Core Business - **Primary industry**: Logistics, supply chain, transportation - **Target customers**: B2B – shippers, carriers (enterprise fleets and independent carriers), 3PLs, and warehouse operators - **Mission statement**: “Make every shipment visible and collaborative” [withvector.com/careers](https://www.withvector.com/careers/) ## Products & Services - **Document Capture**: Mobile and web-based tool for drivers and staff to capture, upload, and submit load documents (BOL, POD, lumper receipts) in real time. SaaS. - **eBOL (Electronic Bill of Lading)**: Digitizes the paper bill of lading; facilities can generate, receive, and manage BOLs digitally. SaaS. - **Yard Management**: Real-time visibility into trailers, doors, and yard assets; coordinates loading/unloading and reduces dwell time. SaaS. - **Digital Check-In (Fast Pass)**: Mobile-first, self-service check-in for drivers; automates gate operations and provides yard/dock assignments. SaaS. - **Appointment Scheduling**: Centralized scheduling for inbound/outbound appointments, smoothing volume peaks and improving on-time performance. SaaS. - **Imaging (OCR + AI)**: Optical Character Recognition and AI classification to extract structured data from documents, auto-classify types, and reduce manual keying. SaaS/API. - **Rendition Billing**: Assembles the correct document package for invoicing, attaches supporting documents, and pushes ready-to-bill loads into financial/TMS/ERP systems. SaaS. - **Carrier Connect+ Program**: Standardizes how carriers connect into shipper and 3PL workflows for document exchange, status updates, and compliance. SaaS. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding not publicly available; serves approximately 200 North American carriers and logistics operators; team of 45 employees across the U.S. and Canada [withvector.com/about/facts/](https://www.withvector.com/about/facts/) - **Notable Investors / Partners**: No investors publicly listed. Key integration partners include BlueYonder, Oracle, SAP, Manhattan, Samsara, Motive, Geotab, Uber Freight, and many other TMS, WMS, ELD, and ERP providers [withvector.com/about/facts/](https://www.withvector.com/about/facts/) - **Growth Signals**: Acquired YardView (announced 2026) to deepen yard management offering; SOC 2 Type II certified; fully cloud-hosted SaaS with hybrid deployment options. ## Competitive Advantages - **Deep integration ecosystem**: Native connections with leading TMS, WMS, ELD, and ERP platforms reduce friction for existing logistics networks. - **End-to-end workflow digitization**: Replaces paper-based processes from gate check-in to billing, cutting labor productivity gains of 30% and detention fees by 67% (per company claims) [withvector.com](https://www.withvector.com/). - **AI-powered document processing**: OCR + AI classification enables real-time data extraction and validation, reducing manual data entry. - **Compliance & security**: SOC 2 Type II certified, FMCSA/DOT compliant, encrypted data in transit and at rest, role-based access controls. ## Strategic Focus - **Current priorities**: Deepening yard management capabilities (via YardView acquisition), expanding the Carrier Connect+ program, and continuing to automate the entire logistics document lifecycle from capture to billing. - **Direction for growth**: Building a unified, real-time visibility layer across shippers, carriers, and receivers while scaling integrations and customer adoption in North America. ## Why Work Here - **Culture highlights**: Values-driven environment emphasizing action and purpose, customer obsession, transparency, camaraderie, humility, and open communication. Mission-driven team focused on transforming logistics. - **Remote / hybrid policy**: Fully location-flexible within the U.S.; employees can be based anywhere in the country [withvector.com/careers](https://www.withvector.com/careers/). - **Notable perks**: Comprehensive benefits include Medical, Dental, Vision, 401k, Life & Disability insurance, and flexible paid time off. Small, collaborative team (45 people) with low bureaucracy. - **Engineering culture**: Top technologists rethinking logistics tools; opportunities to work on real-time data pipelines, AI/OCR, mobile apps, and integrations with major enterprise systems. ## Sources 1. [withvector.com](https://www.withvector.com/) 2. [withvector.com/careers](https://www.withvector.com/careers/) 3. [withvector.com/about](https://www.withvector.com/about/) 4. [withvector.com/about/facts](https://www.withvector.com/about/facts/) 5. [linkedin.com/company/withvector](https://www.linkedin.com/company/withvector) ## Other roles at Vector - [Technical Sourcer](https://feeny.ai/job/technical-sourcer-vector-remote-nc51awbsfsgb) - [Senior Software Engineer, Backend](https://feeny.ai/job/senior-software-engineer-backend-vector-remote-c30ygw0pzp8m) - [Software Engineer](https://feeny.ai/job/software-engineer-vector-hq-n6e7ycw43dwx) — HQ - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-vector-remote-epyv5nzrjj9d) - [Implementation Manager](https://feeny.ai/job/implementation-manager-vector-remote-db3r2dj8jf3h) - [Software Solutions Engineer](https://feeny.ai/job/software-solutions-engineer-riverdale-country-school-bronx-nfr9zknbjk2p) — Bronx, NY