--- title: 'Software Support Engineer, C#/.NET & SQL. at Blueprint Technologies' canonical: 'https://feeny.ai/job/software-support-engineer-c-net-sql-blueprint-technologies-redmond-xzn8kj0x55bt' type: 'job' last_seen: '2026-10-18' --- # Software Support Engineer, C#/.NET & SQL. at Blueprint Technologies - **Company:** Blueprint Technologies - **Location:** Redmond, WA - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/bpcs/jobs/8287383 ## Job description ## About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams. At Blueprint, you’ll work alongside talented people with different experiences, expertise, and perspectives. You’ll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build. Bring your perspective. Raise the standard. Build what matters. In This Role In this role, you will support and enhance business-critical software applications, telemetry services, and infrastructure monitoring solutions used across large-scale data center environments. You will combine hands-on C#/.NET development, SQL Server administration, and advanced production troubleshooting to maintain service reliability and operational readiness. You will investigate complex application and database issues, support deployments and software updates, improve automation and observability, and develop clear technical documentation, troubleshooting guides, and operational runbooks. Working closely with software engineering, infrastructure, and operations partners, you will help restore services, identify root causes, implement corrective actions, and continuously improve the performance, security, and reliability of production systems. ## Responsibilities - Provide Tier 3 technical support for applications, telemetry services, monitoring platforms, and infrastructure operations solutions across development, test, and production environments. - Investigate and resolve complex application, database, connectivity, authentication, configuration, networking, deployment, and service dependency issues. - Support incident response, service restoration, root-cause analysis, and corrective actions, including participation in an on-call rotation when required. - Develop, maintain, debug, and enhance applications, services, APIs, integrations, and automation using C#, .NET, and SQL. - Support code reviews, testing, release validation, deployments, patching, hotfixes, and secure configuration changes throughout the application lifecycle. - Maintain application configurations, scripts, workflows, data models, and metadata-driven customizations to improve system functionality and operational efficiency. - Administer and troubleshoot Microsoft SQL Server environments, including database performance, query optimization, relational data structures, security, backup and recovery, and high availability. - Support database availability and disaster recovery configurations, including Always On Availability Groups and Windows Server Failover Clustering where applicable. - Maintain and troubleshoot T-SQL objects, reporting solutions, database integrations, and application data dependencies. - Troubleshoot Windows operating systems, Windows services, IIS configurations, application deployments, certificates, authentication, and service dependencies. - Use development and delivery tools such as Azure DevOps to support source control, work item tracking, release coordination, and deployment activities. - Apply scripting and configuration management practices to support system maintenance, operational consistency, and service improvements. - Create and maintain technical documentation, architecture references, troubleshooting guides, operational runbooks, deployment checklists, standard operating procedures, and known-issue records. - Analyze incident trends, telemetry, and support metrics to identify recurring issues and improve reliability, observability, automation, security, and service recovery. - Collaborate with software engineering, infrastructure, and operations partners to resolve technical issues, support new solution ## Qualifications - Experience developing, maintaining, testing, debugging, or supporting applications using C# and .NET. - Hands-on experience with Microsoft SQL Server, including SQL queries, T-SQL, database troubleshooting, performance tuning, and relational database concepts. - Working knowledge of Windows operating systems, application services, configuration, deployments, logs, and technical troubleshooting. - Experience diagnosing production application issues, investigating root causes, and supporting service restoration across development, test, or production environments. - Understanding of software development and release practices, including testing, code reviews, deployments, patching, and application maintenance. - Ability to develop technical documentation, troubleshooting procedures, and operational runbooks. - Strong analytical, problem-solving, written communication, and cross-functional collaboration skills. ## Preferred Qualifications - Experience supporting production services, enterprise applications, telemetry pipelines, monitoring solutions, or infrastructure management platforms. - Experience administering SQL Server high availability and disaster recovery configurations, including Always On Availability Groups, Windows Server Failover Clustering, backup and recovery, and database security. - Familiarity with Microsoft Azure or other cloud platforms and cloud-hosted application services. - Experience with Internet Information Services (IIS), ASP.NET, SQL Server Reporting Services (SSRS), Active Directory, and Windows-based application environments. - Knowledge of object-oriented programming using C#, C++, Visual Basic, VB.NET, or related technologies. - Experience with Azure DevOps or similar tools for source control, work item management, build and release processes, and deployment coordination. - Exposure to industrial control systems (ICS), building automation systems (BAS/BMS), electrical power monitoring systems (EPMS), supervisory control and data acquisition (SCADA), programmable logic controllers (PLCs), or data center infrastructure monitoring. - Experience with PowerShell or other scripting languages, workflow customization, metadata-driven configuration, automation, and observability improvements. - Familiarity with SharePoint, enterprise reporting, credential management, application authentication, and secure configuration practices. - A degree in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience. - Previous experience supporting large-scale enterprise environments, handling high-severity incidents, or participating in on-call support rotations. Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $90,000-$100,000 USD annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Location: Remote ## Benefits Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include: - Medical, dental, and vision coverage - Flexible Spending Account (FSA) - 401(k) retirement plan - Competitive paid time off - Parental leave - Professional growth and development opportunities Benefits and eligibility may vary based on role, employment status, and location. ## Equal Employment Opportunity Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law. Applicant Accommodations If you need a reasonable accommodation to participate in any part of the application or interview process, please contact recruiting@bpcs.com. ## About Blueprint Technologies ## Company Overview - **One-liner**: Blueprint Technologies is a data intelligence firm that helps enterprises maximize cloud investments through AI-powered optimization, governance, and data modernization, with a strong focus on the Databricks ecosystem. - **Entity Type**: Private (funding not disclosed) - **Headquarters**: Bellevue, Washington, United States - **Founded**: 2013 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Data intelligence, cloud cost optimization (FinOps), AI/ML, data modernization, IT consulting - **Target customers**: Large enterprises in manufacturing, retail, financial services, health & life sciences, government, and other sectors using Databricks, Azure, and cloud data platforms. B2B and enterprise-focused. - **Mission or purpose statement**: "Delivering intelligence that matters" – connecting strategy to delivery with speed and quality to maximize business impact. ## Products & Services For each major offering: - **[Lakehouse Optimizer (LHO)](https://bpcs.com/)**: AI-powered cloud financial management platform purpose-built for Databricks environments. Features anomaly detection, chargeback/unit economics, governance, predictive budget planning, and vendor consolidation. (SaaS) - **[CampaignIQ](https://bpcs.com/)**: Helps marketers optimize campaigns, define audiences, and boost ROI. (SaaS) - **[Azure-powered Inventory Control Tower](https://bpcs.com/)**: Revolutionizes supply chain management with real-time visibility and automation. (SaaS/Service) - **[AI Factory](https://bpcs.com/)**: Structured accelerator to bring AI to production in 12 weeks. (Service/Accelerator) - **Data Migration Accelerators**: Unity Catalog Migration, Accelerated Data Migration to Databricks, Database Migrations (including Brickbuilder certified). (Service/Accelerator) - **Consulting & Integration**: Application development, data platform modernization, IT consulting, security & governance. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Not publicly available (annual revenue not disclosed; headcount appears to be 200+ based on job listings and partner status) - **Notable Investors/Partners**: - **Databricks** – Gold Consulting Partner (2026), Unity Catalog Partner of the Year (2025), multiple other partner awards (2024, 2022). 100+ Databricks certifications. - **Microsoft Azure** – Partner for cloud and AI solutions. - **Gartner** – Recognized as a Sample Vendor in seven 2025 Hype Cycle reports for Augmented FinOps. - **Black Tech Jobs** – Partnership to place 1,000 underrepresented tech professionals (announced Feb 2025). - **Growth Signals**: - Recognition in 7 Gartner Hype Cycle reports in a single year (2025). - Expanded accelerator portfolio (AI Factory, Lakehouse Optimizer, migration tooling). - Active hiring with 30+ open positions as of mid-2025 across tech, ops, sales, and support. - Case studies with notable clients like IGS Energy, telecom, oil & gas, and fraud detection modernization. ## Competitive Advantages - **Deep Databricks specialization**: Gold Consulting Partner with 100+ certifications, multiple partner-of-the-year awards, and a dedicated Databricks Center of Excellence. - **Proprietary FinOps platform (Lakehouse Optimizer)**: Ties cloud spend directly to business outcomes, offering granular cost attribution and AI-driven optimization that competitors often lack. - **Accelerator-based delivery model**: Pre-built solutions (AI Factory, migration accelerators) reduce time-to-value ("Speed to value" ethos). - **Gartner recognition in Augmented FinOps**: Validates innovative approach in an emerging category, positioning Blueprint as a thought leader. ## Strategic Focus - **Cloud cost governance & optimization**: Helping enterprises govern and optimize Databricks/cloud spend using AI/ML (Augmented FinOps). - **GenAI enablement**: Operationalizing AI through structured programs like the 12-week AI Factory. - **Data modernization & migration**: Driving migrations to Databricks (Unity Catalog, Brickbuilder) to unlock AI readiness. - **Partner ecosystem leverage**: Deepening ties with Databricks and Microsoft Azure to deliver integrated solutions. - **Talent & diversity**: Growing team with initiatives like the Black Tech Jobs partnership to build a diverse workforce. ## Why Work Here - **Culture**: The company describes itself as "An opportunity unlike any other" and focuses on solving high-stakes challenges that "no one else has solved before." Emphasis on speed, quality, and measurable impact. - **Remote/Hybrid/Office**: Mix of remote and on-site roles. Headquarters in Bellevue, WA, with additional sites in Redmond, WA, and Silicon Valley, CA. Many job postings are remote (e.g., Program Manager, AI Process Automation Engineer) or require presence at client sites (e.g., Redmond, Bellevue). - **Notable perks or engineering culture**: - Opportunity to work on cutting-edge data and AI projects with major enterprise clients. - Access to Databricks and Azure ecosystems with continuous learning through Certifications (100+ team certs). - Diverse role types: from engineering (full-stack, Azure, audio systems, gaming) to sales, support, and localization – suggests a multidisciplinary environment. - Growing company with visible industry recognition (Gartner, Databricks awards). ## Sources 1. [bpcs.com (Company website)](https://bpcs.com/) 2. [bpcs.com/careers (Careers page)](https://bpcs.com/careers) 3. [Greenhouse job board](https://job-boards.greenhouse.io/bpcs) 4. [CB Insights company profile](https://www.cbinsights.com/company/bpcscom) 5. [CB Insights news: Gartner Hype Cycle recognition](https://www.cbinsights.com/company/bpcscom) (originally PRNewswire, July 2025) 6. [CB Insights news: Black Tech Jobs partnership](https://www.cbinsights.com/company/bpcscom) (Feb 2025) ## Other roles at Blueprint Technologies - [Administrative Coordinator](https://feeny.ai/job/administrative-coordinator-blueprint-technologies-remote-z051txq06x9y) - [Customer Support Agent - (Spanish Speaking) (Bench Team)](https://feeny.ai/job/customer-support-agent-spanish-speaking-bench-team-blueprint-technologies-nbz38f2vbww3) — Bellevue, WA - [Customer (Billing) Support Agent (German)](https://feeny.ai/job/customer-billing-support-agent-german-blueprint-technologies-bellevue-cer52v22pfey) — Bellevue, WA - [Data Engineer](https://feeny.ai/job/data-engineer-blueprint-technologies-redmond-m5pdg8m487np) — Redmond, WA - [IT Operations & Onboarding Coordinator](https://feeny.ai/job/it-operations-onboarding-coordinator-blueprint-technologies-remote-xj53g8qrg0sb) - [Technical Project Manager](https://feeny.ai/job/technical-project-manager-blueprint-technologies-redmond-tkx5bgxgf0hr) — Redmond, WA - [Customer Support Agent - (Ukrainian Speaking) (Bench Team)](https://feeny.ai/job/customer-support-agent-ukrainian-speaking-bench-team-blueprint-technologies-rt76dajfhbv5) — Bellevue, WA - [Administrative Coordinator](https://feeny.ai/job/administrative-coordinator-blueprint-technologies-redmond-fps76g74w8y4) — Redmond, WA - [Danish Translation & Localization Specialist](https://feeny.ai/job/danish-translation-localization-specialist-blueprint-technologies-remote-h5z5z0rtgd98) - [Filipino Translation & Localization Specialist](https://feeny.ai/job/filipino-translation-localization-specialist-blueprint-technologies-remote-j04hpa09garv)