---
title: 'Software Technical Support Engineer (m/f/d) at ARX Robotics GmbH'
canonical: 'https://feeny.ai/job/software-technical-support-engineer-m-f-d-arx-robotics-gmbh-munich-d2rh8vdh0j43'
type: 'job'
last_seen: '2026-11-07'
---

# Software Technical Support Engineer (m/f/d) at ARX Robotics GmbH

- **Company:** ARX Robotics GmbH
- **Location:** Munich, Germany
- **Posted:** 2026-09-21
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.eu.greenhouse.io/arxroboticsgmbh/jobs/4981422101

## Job description

## About the Role

As a Software Technical Support Engineer at ARX Robotics, you will bridge the gap between cutting-edge software development and real-world robotic performance. Our autonomous ground systems operate in critical, demanding environments where reliability and resilience are paramount. You will ensure our software and hardware work seamlessly together, both in our labs and out in the field.

In this role, you will diagnose complex challenges, validate key system features, and directly support engineering teams and operational partners. Your work ensures our robotic platforms perform reliably, helping safeguard personnel and protect operational readiness across Europe.

## What You’ll Build

- Enhance and optimize our core robotics software stack by integrating new hardware, drivers, and capability updates.
- Test and validate complete robotic platforms across all critical communication layers, including CAN bus, Ethernet, and wireless networks.
- Conduct hands-on verification in lab facilities and active field environments to evaluate durability and operational readiness.
- Reproduce, investigate, and root-cause complex technical bugs, partnering directly with software and systems engineers to implement lasting solutions.
- Build automated diagnostic scripts and testing utilities (using Python or Bash) to streamline repetitive workflows and increase coverage.
- Provide high-impact technical guidance and troubleshooting support to internal teams and external customers during field deployments.
- Refine testing frameworks, verification checklists, and issue escalation workflows to maintain high standards of system quality.
- Collaborate across cross-functional engineering groups to maintain seamless integration across all vehicle subsystems.

## What You Bring

- Practical experience testing, troubleshooting, and diagnosing integrated hardware, software, and robotics systems.
- Strong proficiency in C++ along with hands-on experience using ROS 2 in development or testing environments.
- Practical knowledge of network and communication protocols such as CAN, Ethernet, TCP/UDP, and serial interfaces.
- Working knowledge of Linux operating systems, shell navigation, and diagnostic scripting in languages like Python or Bash.
- Familiarity with engineering tools such as Git, Docker, and packet analysis tools like Wireshark.
- Foundational understanding of embedded systems, microcontrollers, and sensor/actuator integration.
- A curious, systematic approach to problem-solving across both software logic and physical hardware components.
- Clear communication skills with the ability to explain complex technical issues constructively to teammates and partners.
- Professional working proficiency in English (German language skills are a valuable asset).

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.

## What We Offer

Join a mission-driven European defense tech company at a pivotal stage of growth, where you can help shape meaningful technology, take ownership early, and grow with the business!

- Competitive compensation package including a bonus opportunity
- 27 vacation days to start, increasing with tenure up to 30 days
- Employer-supported pension contribution
- Learning & development support and team events budget
- Employee discounts and flexible benefits budget via Probonio
- Hybrid working setup depending on role and team needs
- Structured salary bands, levelling framework, and bi-annual development conversations
- Referral bonus program, dog-friendly office, and relocation support where applicable

## About Us

ARX is a dual-use technology company that specializes in developing autonomous unmanned systems and sensors for the European defence sector. Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations.

As our team continues to expand rapidly, we are seeking motivated candidates who are excited to work in a highly energetic, creative, and innovative team dedicated to developing autonomous systems for challenging environments. We operate in a dynamic sector where collaboration, sharing innovative ideas, and developing novel problem-solving strategies are ingrained in our work culture.

If you are passionate about overcoming challenges that have a real impact on the security of our democracies, apply here to join ARX and help shape the future of dual-use technology!

ARX is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply.

You can find ARX Robotics Applicant Privacy Policy [here](https://www.arx-robotics.com/legal/privacy#4-applicant-management).

## About ARX Robotics GmbH

## Company Overview
- **One-liner**: ARX Robotics develops mission-ready, software-defined autonomous mobile robotics and a digitalization platform (MITHRA OS) to modernize legacy military fleets and strengthen European defense sovereignty.
- **Entity Type**: Private (funding stage: Series A extension; total funding €42M)
- **Headquarters**: Munich, Germany
- **Founded**: 2022
- **Founders**: Marc Wietfeld (CEO), Maximilian Wied (CTO), Stefan Roebel (COO)

## Core Business
- **Primary industry/industries**: Defense and Space Manufacturing; Autonomous Mobile Robotics; Defense Technology
- **Target customers**: Western armed forces, defense ministries, and allied governments (B2G)
- **Mission or purpose statement**: "Strengthen Europe’s technological resilience and sovereignty with software-defined systems built by soldiers and ready for deployment."

## Products & Services
- **HECTOR**: Scalable land capability – an autonomous unmanned ground vehicle (UGV) designed for frontline battlefields and complex multimodal logistics. (Hardware + software)
- **MITHRA OS**: A comprehensive digitalization platform that transforms both new and legacy platforms into networked, AI-enabled, and tactically deployable systems. Modular, open-architecture, mission-ready. (SaaS/platform)

## Market Standing
- **Valuation/Market Cap**: Not disclosed; total funding of €42M as of the Series A extension in early 2025
- **Key Metric**: Annual Revenue not publicly available; total funding €42M (2025)
- **Notable Investors/Partners**: NATO Innovation Fund, HV Capital (lead Series A), Speedinvest (lead extension), Project A Ventures, Omnes Capital, Discovery Ventures
- **Growth Signals**:
  - Team grew to ~140 employees by winter 2025
  - Opened offices in London, Berlin, and Kyiv
  - Systems actively deployed in Ukraine and used by multiple European armed forces
  - Expansion into UK with a production facility and predominantly UK supply chain

## Competitive Advantages
- **Software-defined, open-architecture systems** that enable rapid integration with existing command systems and legacy fleets
- **Built by soldiers** – strong domain expertise and real-world testing
- **Backed by NATO Innovation Fund**, signaling strategic government alignment
- **European production focus** reduces supply chain dependency and supports reindustrialization of defense capabilities

## Strategic Focus
- Scaling production capacity across Europe (UK facility announced)
- Forming strategic industrial partnerships to accelerate manufacturing
- Deepening AI and autonomous capabilities for frontline deployment
- Expanding from UGVs to a broader platform ecosystem for multi-domain operations

## Why Work Here
- **Culture**: Mission-driven environment emphasizing purpose, innovation, collaboration, and bravery. Values directly tied to strengthening European security.
- **Work model**: Hybrid/in-office presence expected given hardware-software integration; offices in Munich, Berlin, London, and Kyiv.
- **Growth**: Rapidly scaling startup (from ~40 to 140+ in a year) offers significant career progression opportunities.
- **Engineering focus**: Heavy investment in autonomy, sensor fusion, perception, DevOps, and safety engineering. Hands-on robotics development with real-world impact.
- **Perks**: Mentioned "For secure Europe and further benefits" – specifics not detailed; typical startup perks likely include equity, flexible working, and equipment.

## Sources
1. [arx-robotics.com](https://www.arx-robotics.com/)
2. [arx-robotics.com/about-us](https://www.arx-robotics.com/about-us)
3. [arx-robotics.com/careers](https://www.arx-robotics.com/careers)
4. [linkedin.com/company/arx-robotics](https://www.linkedin.com/company/arx-robotics)
5. [job-boards.eu.greenhouse.io/arxroboticsgmbh](http://job-boards.eu.greenhouse.io/arxroboticsgmbh)

## Other roles at ARX Robotics GmbH

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- [Delivery Lead](https://feeny.ai/job/delivery-lead-arx-robotics-gmbh-kyiv-b1ev4e5kn86h) — Kyiv, Ukraine
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- [Finance Manager](https://feeny.ai/job/finance-manager-arx-robotics-gmbh-kyiv-vn55pabtce3a) — Kyiv, Ukraine
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