---
title: 'Software Test Engineer at Toshiba Global Commerce Solutions - External'
canonical: 'https://feeny.ai/job/software-test-engineer-toshiba-global-commerce-solutions-external-guadalajara-dtatydjf9tay'
type: 'job'
last_seen: '2026-09-14'
---

# Software Test Engineer at Toshiba Global Commerce Solutions - External

- **Company:** Toshiba Global Commerce Solutions - External
- **Location:** Guadalajara, Mexico
- **Work type:** onsite
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5231321007

## Job description

Toshiba Global Commerce Solutions is seeking a Software Test Engineer to contribute to the quality and testing of Point of Sale (POS) and enterprise retail solutions. Working as part of an Agile engineering team, this role translates client requirements, technical designs, and user scenarios into clear manual and automated tests that verify solution quality.

The ideal candidate has solid hands-on experience with test design, execution, defect management, test environments, and automation tools. This is a mid-level individual contributor role expected to independently deliver assigned test work, communicate risks clearly, and collaborate with development, product, and senior test engineers. The role does not carry formal test leadership or team-management responsibilities.

## Key Responsabilities

- Analyze software designs, functional specifications, client requirements, user scenarios, and existing test coverage to identify required validation.
- Design and maintain manual and automated test cases for functional, integration, regression, API, exploratory, and solution-level testing.
- Execute tests, document results, report defects with complete evidence, and track issues through resolution and verification.
- Assess test coverage for assigned features and identify gaps, dependencies, environment needs, and quality risks.
- Provide estimates for environment setup, test design, test execution, and related testing activities.
- Set up and maintain physical and virtual test environments, including required hardware, software, data, configuration, and containerized components.
- Use established automation frameworks and tools to create and maintain automated test scenarios and improve repeatability.
- Participate in backlog refinement, sprint planning, design reviews, requirements discussions, daily standups, demonstrations, and retrospectives.
- Collaborate with developers, product teams, DevOps, and other test engineers to clarify expected behavior and resolve technical issues.
- Communicate test progress, defects, risks, dependencies, and mitigation needs to project leads and managers.
- Create and maintain test plans, traceability artifacts, installation procedures, environment documentation, and reusable test assets.
- Support release-readiness, deployment validation, and post-release investigation for assigned solution areas.
- Keep current with testing practices, technologies, and tools that can improve test effectiveness and engineering productivity.

Required Qualifications

- Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience.
- 4 to 5 years of professional software test engineering or quality engineering experience.
- Solid understanding of software test methodologies, test layers, quality practices, and the software development lifecycle.
- Hands-on experience with test design, test execution, coverage analysis, defect reporting, and defect lifecycle management.
- Experience working within Agile development teams and using Agile work-management tools.
- Experience testing APIs and using automation or test tools such as Selenium, Cucumber, Jenkins, Postman, TestNG, or equivalent technologies.
- Working programming or scripting skills sufficient to understand and use established automation frameworks.
- Basic working knowledge of Linux commands and file systems.
- Experience setting up and troubleshooting software test environments.
- Strong analytical, problem-solving, documentation, and attention-to-detail skills.
- Effective written and verbal communication skills, including professional English proficiency.

## About Toshiba Global Commerce Solutions - External

## Company Overview
- **One-liner**: Toshiba Global Commerce Solutions is the global market share leader in retail store technology, providing integrated point-of-sale (POS) systems, self-checkout solutions, software, and services to retailers worldwide.
- **Entity Type**: Private (wholly owned subsidiary of Toshiba TEC Corporation, which is publicly traded on the Tokyo Stock Exchange)
- **Headquarters**: Durham, North Carolina, United States (Research Triangle Park)
- **Founded**: 2012
- **Founders**: Not publicly available (established as a corporate spin-off/restructuring within the Toshiba group)

## Core Business
- **Primary industry/industries**: Retail Technology, Point-of-Sale (POS) Systems, Self-Checkout Solutions, Commerce Software, Hardware Manufacturing
- **Target customers**: B2B – Enterprise retailers, grocers, mass merchandisers, hospitality, specialty retail, convenience stores, and department stores
- **Mission or purpose statement**: "To empower retail to thrive and prosper." The company’s vision is "A world of resilient retailers that create joyful experiences and drive vibrant economies."

## Products & Services
- **ELERA Platform (SaaS/IoT)**: An integrated commerce platform connecting POS, self-checkout, mobile, and back-office solutions for retailers, designed for speed, security, availability, and flexibility. It powers IoT and edge device management.
- **POS Systems (Hardware & Software)**: A full range of point-of-sale terminals, peripherals, and software—including countertop, mobile, and kiosk solutions—for in-store transactions and customer engagement.
- **Self-Checkout Solutions**: Industry-leading self-checkout units (2.8 million+ shipped in 2024).
- **Retail Software Solutions**: Software for inventory management, order management, customer engagement, and digital transformation.
- **Professional & Managed Services**: Consulting, implementation, maintenance, and support services for retail technology deployments globally.

## Market Standing
- **Valuation/Market Cap**: Not disclosed privately. Parent company Toshiba TEC Corporation (TSE: 6588) has a market cap of approximately ¥420 billion (~$2.8 billion as of mid-2025, fluctuates).
- **Key Metric**: Annual Revenue of $301.5 million (2025 estimate from LinkedIn data). The company shipped 2.8 million+ POS and self-checkout units in 2024.
- **Notable Investors/Partners**: Wholly owned by Toshiba TEC Corporation. Key partners include global systems integrators and channel partners (e.g., HCLTech, Tata Consultancy Services, Lenovo, Compucom, CTG).
- **Growth Signals**: Employee headcount grew +1.8% YoY (1,768 total). Active in 38 countries, serving customers in over 120 countries. Ranked #1 in worldwide EPOS installations and #2 in self-checkout installations. The company is investing heavily in AI-enabled reliability and cloud platform engineering (evidenced by recent job postings).

## Competitive Advantages
- **Global #1 Market Share**: The company is the global market share leader in retail store technology (EPOS and self-checkout), providing a deep installed base and brand trust.
- **End-to-End Portfolio**: Offers a complete, integrated stack of hardware, software, and services, reducing complexity for enterprise retailers.
- **Toshiba Brand & Scale**: Backed by the massive Toshiba TEC Corporation, providing financial stability, R&D investment, and a global supply chain.
- **Deep Retail Expertise**: 100% dedicated to retail, with domain knowledge across grocery, mass merchant, hospitality, and specialty segments.
- **Proven Track Record**: 205,000+ POS and self-checkout units installed worldwide; 2.8 million+ units shipped in 2024.

## Strategic Focus
- **Cloud & AI Transformation**: Heavily investing in the ELERA platform with AI-enabled reliability, performance engineering, and cloud-native infrastructure.
- **Digital Transformation for Retailers**: Helping retailers accelerate digital in-store experiences, modernize legacy systems, and adapt to changing consumer behaviors.
- **Global Expansion**: Serving over 120 countries and continuing to grow presence in EMEA and Latin America.
- **Sustainability & Resilience**: Focus on long-term, sustainable customer relationships and resilient retail operations.

## Why Work Here
- **Culture & Values**: The company promotes a "We Are R.E.T.A.I.L" culture emphasizing Respect, Empowerment, Teamwork, Adaptability, Integrity, and Leadership. They are committed to fostering belonging through Employee Resource Groups (ERGs) including Women’s Impact Network, South Asian Community, Blacks United in Leadership and Technology (B.U.L.T.), and Valor.
- **Remote/Hybrid/Office Policy**: Most roles are based in Durham, NC. Some field service and remote engineering positions exist. The company operates globally with offices in many countries.
- **Notable Perks & Engineering Culture**: The company is actively hiring for AI-enabled roles (e.g., Senior Cloud Engineer, AI-Enabled Reliability). Engineering roles focus on modern stacks (cloud, IoT, edge computing, performance engineering). The company has a significant technical workforce (28% in technical roles). Strong ties to local universities (e.g., North Carolina State University). Employee reviews on LinkedIn give an overall rating of 2.9/5.0 (from 823 reviews), with compensation rated at 3.3/5.0—suggesting competitive pay but room for growth in culture/career advancement.
- **Job Openings (as of mid-2025)**: 44 active positions including software engineers, cloud engineers, field service technicians, product managers, legal counsel, and HR roles.

## Sources
1. [commerce.toshiba.com](https://toshibacommerce.com/wps/portal/marketing/?urile=wcm%3Apath%3A%2Fen-us%2Fhome%2Fcompany%2Fabout-us)
2. [careers.commerce.toshiba.com](https://careers.commerce.toshiba.com/)
3. [linkedin.com/company/toshibacommerce](https://linkedin.com/company/toshibacommerce)
4. [diversityjobs.com](https://diversityjobs.com/employer/company/54157/Toshiba-Global-Commerce-Solutions)

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- [Principal Software Engineer, Quality Engineering Platform](https://feeny.ai/job/principal-software-engineer-quality-engineering-platform-toshiba-global-r7hrfr62j2rw) — Guadalajara, Mexico
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- [Director, Revenue Growth Professional Services](https://feeny.ai/job/director-revenue-growth-professional-services-toshiba-global-commerce-solutions-ne35pcsqk3mw) — Durham, NC
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