--- title: 'Software Trainer at AutoTrader.ca' canonical: 'https://feeny.ai/job/software-trainer-autotrader-ca-montreal-m0rhfr32kw3k' type: 'job' last_seen: '2026-11-06' --- # Software Trainer at AutoTrader.ca - **Company:** AutoTrader.ca - **Location:** Montréal, Canada - **Compensation:** $60k–$65k - **Posted:** 2025-11-28 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/autotradercanada/jobs/7539672003 ## Job description Nous sommes TRADER, un chef de file canadien des solutions numériques pour le secteur automobile. Nos marques phares — AutoTrader.ca, AutoSync, Dealertrack Canada et CMS — aident les Canadiens à acheter, à vendre et à financer des véhicules en toute confiance. En tant que membre du groupe AutoScout24, la plus grande plateforme de vente automobile en ligne d’Europe, nous façonnons l’avenir du commerce automobile au Canada et ailleurs. Pour en savoir plus, consultez [tradercorporation.com](http://tradercorporation.com/). Ce poste fait partie de l’équipe AutoSync. AutoSync accompagne plus de 3 500 concessionnaires partout au pays en leur offrant des outils logiciels de pointe pour simplifier leurs activités, optimiser leur marketing et stimuler leurs ventes. Poste : Formateur ou formatrice CRM Lieu : Montréal, Québec Le formateur ou la formatrice CRM travaillera au sein de la division Activix de la Société TRADER et sera responsable de former et d’accompagner nos clients dans l’utilisation du CRM ainsi que dans l’adoption des meilleures stratégies téléphoniques et Web. En vous joignant à Activix, vous intégrerez une équipe qui se distingue dans les domaines de la formation, de l’analyse de la performance et des outils de gestion de la relation client dans l’industrie automobile. À quoi ressembleront vos journées? - Former nos clients à l’utilisation du CRM Activix. - Offrir de l’accompagnement sur les techniques d’appels téléphoniques et la gestion des demandes Web - Contribuer à améliorer et à maintenir la qualité du service offert à nos clients. - Élaborer et mettre en œuvre un plan d’action efficace avec nos clients. - Promouvoir la vente des produits et des services CRM. Compétences et qualifications recherchées : - Expérience dans l’industrie automobile. - Bonnes aptitudes en communication. - Excellente capacité d’adaptation. - Autonomie et débrouillardise. - Bilinguisme français-anglais, un atout. - Posséder un véhicule et un permis de conduire valide. - Expérience avec un CRM, un atout. - Expérience en vente, un atout. Expérience : - Formation : un an d’expérience souhaité. - Vente : un an d’expérience souhaité. Le genre masculin est utilisé sans discrimination et dans le seul but d’alléger le texte. Ce que nous offrons - Avantages dès le premier jour - Rabais pour les gyms - Programme d’aide aux employés et à leur famille - Événements de mieux-être virtuels - Budget pour conférences et formations - Programmes de formation internes réguliers - Planification financière - Laissez-nous vous aider à investir dans votre avenir grâce à une contribution équivalente de 3 % à votre régime de retraite et à de multiples formes de protection du revenu. We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at [tradercorporation.com](http://tradercorporation.com/). This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales. Role: CRM Trainer Location: Montreal, Quebec The CRM Trainer will work at the Activix division of Trader Corporation and will be in charge of training and accompanying our clients in terms of their use of the CRM and on the best phone and web strategies. As an Activix employee, you will be part of a team that is a leader in training, performance analysis and in customer relationship management tools within the automotive industry. What will your days look like? - You will train our clients on the Activix CRM. - You will provide coaching on phone call techniques and management of web requests. - You will help improve and maintain the quality of customer service offered to our clients. - You will establish and implement a plan that is efficient with our clients. - You will reinforce the sale of products and CRM services. Skills you should have: - Experience in the automotive industry - Good communication skills - Excellent capacity to adapt to any situation - Autonomous and resourceful - Bilingual (French/English) - nice to have - Must have a vehicle and a valid driver’s license - Experience with CRM would be an asset - Sales experience would be an asset Experience: - Training: 1 year preferred - Sales: 1 year preferred The masculine form is used without discrimination and solely to simplify the text. What’s in it for you… We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. - Gym discounts - Employee and Family Assistance program - Virtual wellness events - Conferences & training budget - Regular internal training programs - Financial planning with 3% matching Pension - Competitive salary - Annual bonus structure Rémunération La fourchette reflète la rémunération prévue au moment de la publication. L’offre finale peut varier et être plus élevée en fonction des compétences pertinentes, de l’expérience, du lieu de travail et des conditions du marché. Selon le poste, l’ensemble de la rémunération globale peut également inclure des avantages sociaux, une prime et d’autres prestations offertes aux employés. La fourchette de salaire de base pour ce poste est de $60,000—$65,000 CAD Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy. ## About AutoTrader.ca ## Company Overview - **One-liner**: TRADER Corporation operates AutoTrader.ca, Canada’s #1 automotive marketplace, providing digital advertising, dealer software, and financing solutions for car buyers, dealers, and lenders. - **Entity Type**: Private (Subsidiary of AutoScout24 / Scout24 AG, acquired in 2024) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 1975 - **Founders**: Not publicly available – originally established as a print automotive classifieds publication ## Core Business - Primary industry: Automotive marketplace, dealer software, and automotive finance technology - Target customers: B2C (car shoppers), B2B (car dealers, OEMs, lenders) - Mission / purpose: Streamline the car buying and selling process for Canadians through trusted marketplace, software, and data tools ## Products & Services - **AutoTrader.ca**: Canada’s largest online automotive marketplace for new and used cars; mobile app (4.5/5 stars); includes AI‑powered tools, digital retailing, ChatGPT integration - **AutoSync**: Dealership software suite unifying advertising, conversion, and operational workflows - **Dealertrack Canada**: Integrated financing and identity verification solutions for dealers and lenders (partnerships with Equifax Canada and Interac Corp.) - **CMS (Collateral Management Solutions)**: Premier lien, recovery, and insolvency management for Canadian lenders ## Market Standing - **Valuation / Market Cap**: Not disclosed (acquired by AutoScout24 in August 2024 for an undisclosed amount) - **Key Metric**: AutoTrader.ca attracts over 10 million monthly visits and is rated the most trusted online automotive marketplace in Canada (Callosum Brand Research, Nov 2022) - **Notable Investors / Partners**: AutoScout24 (parent); partners include Equifax Canada, Interac Corp., National Hockey League (multiyear partnership) - **Growth Signals**: Acquired Dealertrack Canada (2022), acquired CMS from Teranet (2024); introduced ChatGPT integration (Jan 2026); launched Storefront for online new‑vehicle shopping; expanded partnerships with dealer groups like AutoCanada and CanadaOne Auto ## Competitive Advantages - Largest inventory and highest unaided brand awareness among Canadian automotive marketplaces - Vertically integrated offerings (marketplace + dealer software + finance) create a stickier ecosystem for dealers - Deep data and AI capabilities (Clarivoy study shows AutoTrader.ca influences majority of vehicle sales in Canada) - 50+ years of Canadian market expertise and a dedicated local team ## Strategic Focus - Accelerating digital transformation through AI (ChatGPT, AI‑powered marketplace tools) - Strengthening the dealer‑consumer connection with enhanced digital retailing and new‑vehicle shopping experiences - Expanding financing and identity solutions (partnerships with Equifax/Interac) - Leveraging AutoScout24’s European scale for best practices and technology sharing ## Why Work Here - Recognized as a Great Place to Work®; culture emphasises innovation, collaboration, and career growth - Hybrid and remote roles available (multiple positions listed as “Remote (Canada)”) - Large data, engineering, and product teams working on impactful, Canadian‑focused automotive technology - Notable perks: supportive environment, professional development opportunities, “we come together and empower you to do what you do best” ## Sources 1. [tradercorporation.com](https://tradercorporation.com) 2. [tradercorporation.com – About Us](https://tradercorporation.com/about-us/) 3. [tradercorporation.com – Careers](https://tradercorporation.com/about-us/careers/) 4. [tradercorporation.com – AutoTrader.ca](https://tradercorporation.com/our-brands/marketplace/auto-trader/) 5. 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