--- title: 'Soho Full Time Keyholder at Parachute Home' canonical: 'https://feeny.ai/job/soho-full-time-keyholder-parachute-home-new-york-rpd2b7za0b2b' type: 'job' last_seen: '2026-09-25' --- # Soho Full Time Keyholder at Parachute Home - **Company:** Parachute Home - **Location:** New York, NY - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-25 - **Apply:** https://job-boards.greenhouse.io/parachutehome/jobs/8810599002 ## Job description ## About Us At Parachute we are focused on creating premium, responsibly-made home essentials that fill homes with soft landings. We believe the home is an extension of one's self, it offers a sense of belonging and welcomes all with ease and warmth. Home is where we recharge, wash off the day and rest up for tomorrow. It is the most comforting word there is – that’s why they say there’s no place like it. The unmistakable feeling of home is what inspired us to create Parachute and we invite you to join us in helping people transform a house into a home. We're looking for people who are curious, accountable, and motivated to build something exceptional together. At Parachute, we value teammates who take ownership, adapt with optimism, challenge themselves to grow, and raise the bar for themselves and those around them. If you're energized by meaningful work, high standards, and the opportunity to make a real impact, we'd love to meet you. ## About This Role As a Keyholder, you’ll be a leader on the sales floor, helping create an exceptional customer experience and keeping the store running smoothly. You’ll work closely with store leadership to coach the team, execute daily priorities and bring the Parachute experience to life. As a mentor and leader to the team during your shift, you will set the tone for the team, solving problems and ensuring customers and the business are well supported. ## What You’ll Do - Lead the sales floor as Manager on Duty, setting priorities and supporting strong execution throughout your shift. - Deliver an exceptional customer experience while building product knowledge, loyalty and lasting customer relationships. - Coach the team on selling behaviors, product knowledge and customer engagement. - Support store sales and KPI goals by understanding performance and identifying opportunities. - Execute daily operational priorities, including timekeeping, inventory, compliance and store maintenance. - Support inventory accuracy through receiving, transfers, fulfillment, cycle counts and back-of-house organization. - Maintain visual merchandising and store presentation standards, including product launches and seasonal changes. - Resolve customer concerns and make thoughtful decisions, partnering with store leadership when needed. - Share observations and insights with store leadership on the team, customers and business. - Support local events and community initiatives that build awareness and customer connection. - All other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business. A detailed breakdown of tasks can be found [here](https://docs.google.com/document/d/1N44KJmAxyWkGye9boIA5c8fXt786fXzQVaztuG757N0/edit?usp=sharing). ## Who You Are - 1+ year of supervisory experience in retail, hospitality, showroom management or another customer-focused environment. - Experience leading a sales floor and supporting a team. - Strong customer service and sales instincts. - Comfortable using basic store reporting to understand performance and identify opportunities. - Organized and able to balance customer, team and operational priorities. - Confident stepping into a mentorship role, solving problems and taking initiative. ## Preferred Qualifications - Experience in home, interiors, lifestyle or another design-led retail environment. - Visual merchandising experience and a strong eye for presentation. - Experience with retail POS, inventory and reporting systems. ## Perks & Benefits Full-Time Employees - Comprehensive medical, dental, vision, and disability coverage with FSA and HSA accounts - One Medical (full health), Kindbody (fertility health), and Talkspace (mental health) memberships - 401(k) plan through Empower - Quarterly bonus program - Generous PTO (13 days PTO, 7 holidays, & 9 sick days per year) - Up to 10 weeks of paid parental leave - Commuter benefit program through Optum - $300 annual free bedding, plus an employee discount and $250 new hire gift card - This is an hourly non-exempt role that has a pay range of $22.00 - $24.00 per hour dependent on experience ## Compensation Compensation may vary based on the candidate’s skills, qualifications, and location. This role may be eligible for additional compensation through bonus or stock options. Physical Commitments This role requires availability based on the needs of the business, including weekends and holidays. The role is physically active and requires extended periods of standing and walking, regular lifting of up to 10 pounds, occasional lifting of up to 40 pounds, and the ability to bend, kneel, use ladders or step stools, and navigate stairs where applicable. Occasional overnight travel may be required. Our Commitment to You At Parachute, we value diverse perspectives and believe great ideas come from people with different backgrounds and experiences. We strive to provide a thoughtful, respectful hiring experience where candidates are evaluated based on the skills, qualifications, and experiences relevant to the role. Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers. ## About Parachute Home ## Company Overview - **One-liner**: Parachute Home is a direct-to-consumer brand offering premium bed, bath, and home décor essentials designed for comfort and quality. - **Entity Type**: Private (Privately Held) – last reported Series C funding. - **Headquarters**: Culver City, California, United States - **Founded**: 2014 - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Retail Furniture and Home Furnishings, Consumer Goods - Target customers: B2C (direct-to-consumer via e-commerce and retail stores), with a growing B2B/wholesale channel (e.g., Target collaboration). - Mission statement: “We believe that sleep is the truest form of wellness… To get back to the basics of relaxed wellness. To be your key to better days ahead.” [parachutehome.com](https://parachutehome.com/pages/our-story) ## Products & Services - **Bedding**: Sheets (percale, sateen, linen, brushed cotton), duvets, pillows, quilts and comforters – all made from premium materials (long-staple Egyptian cotton, European flax, organic cotton). - **Bath Linens**: Towels (Classic Turkish Cotton, Soft Rib, Organic Resort Stripe, Waffle) and bath décor. - **Décor**: Decorative pillows, throws, and accessories. - **Mattresses**: Eco-friendly mattresses (mentioned in product categories). - **Product Type**: Physical goods – home textiles and furniture; sold directly via e-commerce (parachutehome.com) and select retail stores. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Annual Revenue of approximately **$12.7M** (latest estimate). Total Funding: **$44.8M** across 5 rounds (Seed, Series A, Series C). [linkedin.com](https://www.linkedin.com/company/parachute-home) - **Notable Investors/Partners**: Upfront Ventures (led Seed/Series A), H.I.G. Growth Partners (led Series C). Recent partnership with Target for an exclusive home textiles collection (2025). [linkedin.com](https://www.linkedin.com/company/parachute-home) - **Growth Signals**: - Headcount of ~88 employees (–24% YoY, reflecting strategic downsizing). - Closed 19 retail stores in mid-2025, acknowledging overexpansion (Business Insider). [linkedin.com](https://www.linkedin.com/company/parachute-home) - Launched a textile recycling program with SuperCircle (2024). - Expanded wholesale via Target collaboration (April 2025). ## Competitive Advantages - **Quality sourcing**: Uses 100% long-staple Egyptian cotton, European flax, and organic Turkish cotton – materials often found in luxury bedding at accessible prices. - **Direct-to-consumer model**: Free shipping and returns, 60-day trial period – lowers consumer risk. - **Design aesthetic**: “Laid-back elegance” blending modern minimalism with comfort, recognized by media and celebrity endorsements (e.g., Chloe Kim). - **Brand loyalty**: Cult following on social media (28k+ LinkedIn followers, strong web traffic of ~664k monthly visits). ## Strategic Focus - **Shift from retail to wholesale/B2B**: After store closures, the company is emphasizing partnerships (Target) and its e-commerce channel. - **Operational efficiency**: Hiring a Chief Supply Chain Officer (2026) and roles in fulfillment and logistics to streamline operations. - **Sustainability**: Textile recycling program aims to reduce waste and appeal to eco-conscious consumers. - **Digital-first marketing**: Continued investment in social media, CRM, and analytics (Senior CRM Manager, Social Media Manager roles open). ## Why Work Here - **Culture**: “Laid-back elegance” and focus on wellness – the company values sleep and self-care as core pillars. - **Work environment**: Hybrid? Most corporate roles are based in Los Angeles (Culver City) with some remote-friendly positions (e.g., CRM, graphic design). Retail roles require in-store presence. - **Notable perks**: Free shipping/returns for employees? Not explicitly stated; but the company emphasizes premium products and a “better days” ethos. - **Engineering/Creative culture**: Design-driven with roles in graphic design, social media, and creative direction. Small team size (~88 employees) offers cross-functional exposure. - **Recent hires**: Philippe Lambotte as Chief Supply Chain Officer – signals operational maturity. ## Sources 1. [parachutehome.com](https://parachutehome.com/pages/our-story) – Company story and product descriptions 2. [linkedin.com](https://www.linkedin.com/company/parachute-home) – Company details, financials, headcount, funding, recent news 3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/parachutehome) – Current open positions 4. [businessinsider.com](https://www.businessinsider.com) – Store closure article (via LinkedIn news) 5. [home-textiles-today.com](https://www.home-textiles-today.com) – Target partnership report (via LinkedIn news) ## Other roles at Parachute Home - [Silverlake Part-Time Seasonal Sales Associate](https://feeny.ai/job/silverlake-part-time-seasonal-sales-associate-parachute-home-los-angeles-qsv22avy66n7) — Los Ángeles, CA - [Seattle Part-Time Seasonal Sales Associate](https://feeny.ai/job/seattle-part-time-seasonal-sales-associate-parachute-home-seattle-vfxtq5rw6q31) — Seattle, WA - [San Francisco Part-Time Seasonal Sales Associate](https://feeny.ai/job/san-francisco-part-time-seasonal-sales-associate-parachute-home-san-francisco-7qjxjkzs1c6n) — San Francisco, CA - [Venice Part-Time Seasonal Sales Associate](https://feeny.ai/job/venice-part-time-seasonal-sales-associate-parachute-home-venice-my9f67fsd21e) — Venice, CA - [Soho Part-Time Seasonal Sales Associate](https://feeny.ai/job/soho-part-time-seasonal-sales-associate-parachute-home-new-york-spqzwqfc366y) — New York, NY - [Sales & Inventory Operations Planning Manager](https://feeny.ai/job/sales-inventory-operations-planning-manager-parachute-home-los-angeles-703aq5vhm5m4) — Los Angeles, CA - [Senior ERP Manager, Netsuite](https://feeny.ai/job/senior-erp-manager-netsuite-parachute-home-los-angeles-7evwcf8b1088) — Los Angeles, CA - [Full-Time Keyholder Seattle](https://feeny.ai/job/full-time-keyholder-seattle-parachute-home-seattle-r3djm7pp6q05) — Seattle, WA - [Full-Time Keyholder San Francisco](https://feeny.ai/job/full-time-keyholder-san-francisco-parachute-home-san-francisco-ymjx91tex79t) — San Francisco, CA - [Part-Time Sales Associate San Francisco](https://feeny.ai/job/part-time-sales-associate-san-francisco-parachute-home-san-francisco-cdcpsg0qs0x1) — San Francisco, CA