--- title: 'Solution Architect, AI at Litify' canonical: 'https://feeny.ai/job/solution-architect-ai-litify-united-states-t5abv374ybd9' type: 'job' last_seen: '2026-09-13' --- # Solution Architect, AI at Litify - **Company:** Litify - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/litify/jobs/8193564 ## Job description ## About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. ## About the Role We are seeking a Solution Architect to join the Litify AI team within our Professional Services organization. Operating with a high degree of autonomy, you will lead the practical application of advanced AI technologies within the legal sector, helping to define and establish new industry standards. You will direct the end-to-end implementation of Litify AI for our clients, which includes designing custom agent workflows on the Salesforce platform, providing strategic guidance to clients, and executing successful deployments. While collaborating closely with a Project Manager, you will maintain complete ownership of the technical solution, including the system architecture, configuration, and final project outcomes. You will: - Demo Litify AI capabilities to clients and prospects, tailoring demonstrations to their specific legal workflows and use cases. - Lead discovery sessions to solicit and document client requirements, translating them into detailed solution designs. - Build and deploy custom AI agent workflows on Litify AI’s Salesforce-based framework, owning configuration from design through go-live. - Serve as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap. - Work closely with your Project Manager to scope, plan, and deliver AI implementations on time and within budget. - Partner across Sales, Engineering, and Customer Success to align on client needs, surface feedback, and drive successful outcomes across the full client journey. - Define success metrics for each deployment and drive adoption to ensure clients realize measurable value. - Document solution designs, configuration decisions, and implementation guides for client and internal use. - Collaborate with Litify’s product and engineering teams to surface client feedback and influence the AI roadmap. You have (required): - 4+ years of Salesforce implementation experience, with advanced mastery of Salesforce Flows and modern automation tooling. - You’re a trusted advisor to clients — not just a technical resource. You’re equally at home walking a C-suite executive through a complex AI architecture and translating that same concept for a non-technical end user. - Proven capability to own a technical workstream end-to-end — from requirements to delivery — with minimal oversight. - Experience in a professional services, consulting, or client-facing implementation role. - Experience designing and deploying AI agents, or automated workflow solutions in a client-facing role. - Hands-on experience with LLM-based tools, prompt engineering, and agent orchestration frameworks. - Strong understanding of the Salesforce data model, security architecture, object relationships, and platform capabilities. You have (nice-to-have): - Experience with Litify or other legal operations platforms. - Familiarity with law firm workflows: intake, matter management, billing, and document generation. - Salesforce Certifications: AI Specialist, Administrator, Platform App Builder, or Consultant. Disclosure: This job is fully remote, with the exception of employees living in New York City and New Jersey. Our NYC/NJ employees adhere to our hybrid schedule, which involves working in our Manhattan office 6 days a month. The estimated base salary for this role is $120,000. You may also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. ## About Litify ## Company Overview - **One-liner**: Litify provides an AI-native, all-in-one legal management platform that helps law firms and corporate legal departments turn operations into impact through cloud-based technology, configurable workflows, and business analytics. - **Entity Type**: Private (acquired by Bessemer Venture Partners; multiple funding rounds including a $50M Series A) - **Headquarters**: New York, New York, United States (185 Madison Ave. 12th Floor, New York, NY 10016; also has an office in New Orleans, LA) - **Founded**: 2016 - **Founders**: Not publicly listed on the website or LinkedIn profile ## Core Business - **Primary industry**: Legal Technology (Legal Software) - **Target customers**: B2B — law firms (personal injury, insurance defense, immigration) and corporate legal departments (enterprise) - **Mission or purpose statement**: "Build a better legal industry" and "Unleash your legal team’s full potential." [litify.com](https://www.litify.com/) ## Products & Services - **Litify Platform**: An AI-native, cloud-based legal management platform of action that replaces fragmented systems with a single solution handling cases end-to-end. Includes matter management, intake management, document management, timekeeping and billing, spend management, and legal hold/corporate eBilling. - **AI-Powered Features**: Next-generation AI actions and insights for automated workflows, document generation/extraction, and real-time data-driven reporting. - **Mobile**: Mobile access for on-the-go case and matter management. - **Solutions by Practice Area**: Personal Injury, Insurance Defense, Immigration Law, Corporate Legal Departments, and Claims Litigation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$78.6M** across 5 rounds (Series A of $50M led by Tiger Global Management in 2019; subsequent rounds led by Bessemer Venture Partners). Annual Revenue estimated at **$6.0M** (LinkedIn data). - **Notable Investors/Partners**: Tiger Global Management (Lead, Series A), Bessemer Venture Partners (Lead, subsequent rounds and acquisition). Parent company is Bessemer Venture Partners. - **Growth Signals**: Named to **Inc. 5000** and **Deloitte Fast 500** lists of fastest-growing private companies two years in a row. Named a **Top 25 Legal Software by G2 in 2026**. Employee headcount of **141** (+11.4% YoY). Acquired LegalStratus in 2021. Active job postings up **180% year-over-year** (14 open roles). ## Competitive Advantages - **AI-Native Platform**: Described as a "platform of action" rather than a passive system of record, with agentic workflows and AI actions embedded across the entire product. - **All-in-One Solution**: Replaces multiple fragmented systems (intake, matter management, billing, document management, analytics) in a single, integrated platform. - **Enterprise-Grade Security**: Built with industry-leading protocols, role-based access, and suspicious activity blocking. - **Strong Customer Base**: Trusted by hundreds of enterprise legal teams, with a 4.4/5.0 product rating on G2 (229 reviews). ## Strategic Focus - **Platformization & Interoperability**: Moving the legal industry toward cloud-based digital transformation and a single platform approach. - **GenAI Innovation**: Continued investment in generative AI features to automate low-value tasks and provide data-driven insights. - **Scalability**: Designed to handle high-volume matters (personal injury, immigration) and enterprise-scale legal departments. - **Partner Ecosystem**: Building a community of experts, partners, and users with dedicated customer success resources and hands-on training. ## Why Work Here - **Culture**: Mission-driven ("Build a better legal industry") with a focus on innovation and impact. Employee rating of 3.5/5.0 (71 reviews) with Culture at 3.7, Work-Life at 3.7, Compensation at 3.4. - **Remote/Hybrid Policy**: Many roles are listed as "Anywhere, USA" (remote), with some roles in New York, NY and New Orleans, LA. Engineering, Customer Success, Sales, and Professional Services roles are fully remote. - **Engineering Culture**: Strong engineering team (28% of workforce in Technical roles). Actively hiring for AI QA Engineer, Software Engineer (AI), and various Salesforce roles. Engineering leader Travis Meserve is VP, Engineering. - **Growth Trajectory**: Fast-growing private company (Inc. 5000, Deloitte Fast 500) with aggressive hiring (+180% YoY job postings). Opportunity to work on cutting-edge AI features in legal tech. - **Notable Perks**: Hands-on training, dedicated customer success resources, and a "world-class implementation" experience. Alumni have gone on to Google, Salesforce, DocuSign, and other top tech companies. ## Sources 1. [litify.com](https://www.litify.com/) 2. [litify.com/about-us](https://www.litify.com/about-us) 3. [job-boards.greenhouse.io/litify](https://job-boards.greenhouse.io/litify/) 4. [linkedin.com/company/litify](https://www.linkedin.com/company/litify) 5. 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