---
title: 'Solution Architect at Smartling'
canonical: 'https://feeny.ai/job/solution-architect-smartling-united-states-y1sqc7c8phx3'
type: 'job'
last_seen: '2026-11-03'
---

# Solution Architect at Smartling

- **Company:** Smartling
- **Location:** United States
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/smartling/jobs/8318845

## Job description

## Overview

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.

The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.

The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role.  We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the East and Central time zones only at this time.

You Will

- Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
- Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
- Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
- Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
- Stay curious about new technologies, develop new tools, and contribute to process improvement

You Have

- A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
- 3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
- Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
- 2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
- Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
- Ability to drive outcomes despite complexity, ambiguity or changing scope
- Familiarity with at least one programming/scripting language and able to read/write scripts
- A home office setup conducive for working remotely, and ability to work effectively as a remote team member*

## Preferred but not required

- Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
- Familiarity with Content Management Systems (CMS)
- Software development experience
- Experience with file engineering and regular expressions
- Hands-on experience with Splunk, Kibana or similar technologies
- Experience with translation, localization, and internationalization processes and/or fluency in multiple languages

You Will Enjoy

- Freedom 🏡 - we are remote-first
- Growth  - an opportunity to learn and advance your career
- Wealth 💰 - we offer a competitive salary and 401(k) + company match
- Wellness - health insurance; free medical plan for you and your family
- Balance - flexible PTO + 11 holidays; generous parental leave
- Culture 🤝- an energetic, value-driven, and fun culture and team spirit
- Bonus - employee referral program and Apple equipment

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use the E-Verify platform for work authorization verifications.

The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

## About Smartling

## Company Overview
- **One-liner**: Smartling is an AI-native translation and localization platform that helps global brands deliver human-quality content in hundreds of languages at scale.
- **Entity Type**: Private, venture-backed (lead investor: Battery Ventures)
- **Headquarters**: New York, NY, USA (with an office in Dublin, Ireland)
- **Founded**: 2009
- **Founders**: Not publicly available from the provided sources

## Core Business
- **Primary industry**: Translation & localization technology (AI-powered language services)
- **Target customers**: B2B Enterprise – large global brands across industries (e.g., British Airways, Canva, IHG, PayPal, Lyft, Therabody)
- **Mission**: “To move the world with words” – making localization and translation seamless through LanguageAI™

## Products & Services
- **[Smartling Platform](https://www.smartling.com/)**: End-to-end, cloud-based translation management system (SaaS) that combines AI translation with human review. Includes automated workflows, quality assurance tools, and a translation proxy for website localization.
- **[LanguageAI™](https://www.smartling.com/)**: Proprietary AI engine that generates human-quality translations, with features such as tone enforcement, bias detection, hallucination mitigation, and brand safety filters.
- **Integration Ecosystem**: 50+ pre-built connectors (WordPress, Contentful, Salesforce, GitHub, etc.) plus open APIs, SDKs, and Zapier support.
- **Managed Language Services**: Access to a vetted network of professional linguists, project management, and dedicated customer success teams.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding not explicitly stated; backed by Battery Ventures (funding round undisclosed)
- **Notable Investors/Partners**: Battery Ventures (lead investor); customers include British Airways, Canva, IHG, PayPal, Lyft, Therabody, and the New York City Mayor’s Office
- **Growth Signals**: Ranked #3 on Fast Company’s Most Innovative Companies list; over 1,000 brands as customers; translates billions of words annually into 450+ languages; 117 employees (per Built In), remote-first with rapid scaling

## Competitive Advantages
- **AI-native platform** – AI is embedded across every layer (translation, quality estimation, workflow automation), not bolted on
- **Enterprise-grade security & compliance** – SOC 2 Type II, HITRUST & HIPAA, PCI DSS Level 1, GDPR, ISO 17100 and ISO 9001:2015
- **No vendor lock-in** – customers retain full ownership of translation memories, glossaries, and content
- **High automation** – up to 99% of the translation process can be automated
- **50+ pre-built integrations** – seamless fit into existing tech stacks

## Strategic Focus
- Deepening AI capabilities (LanguageAI, LLM orchestration, quality agents)
- Scaling automation to reduce manual effort for enterprise customers
- Expanding into new industries (healthcare, finance, enterprise SaaS) that require high compliance
- Continuing to grow the remote-first global team and product offerings

## Why Work Here
- **Remote-first culture** – employees work remotely from 17 countries; offices in New York and Dublin
- **Competitive compensation** – competitive salary & equity, free medical plan for employee and family, 401k retirement planning, commuter benefits
- **Work-life balance** – flexible vacation & PTO, generous maternity/paternity leave
- **Career growth** – mentorship programs, professional development, employee referral bonus
- **Diversity & inclusion** – mean gender pay gap below 10%, hiring practices promote diversity, family medical leave
- **Culture values**: “Be Accountable”, “Good Today, Perfect Tomorrow”, “Constraint Breeds Creativity”, “Debate, Then Commit”

## Sources
1. [smartling.com/careers](https://www.smartling.com/careers/)
2. [smartling.com/about-us](https://www.smartling.com/about-us/)
3. [smartling.com](https://www.smartling.com/)
4. [builtin.com/company/smartling](https://builtin.com/company/smartling)
5. [linkedin.com/company/smartling](https://www.linkedin.com/company/smartling)

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