---
title: 'Solution Consultant at Confido'
canonical: 'https://feeny.ai/job/solution-consultant-confido-new-york-8bvhsamd938v'
type: 'job'
last_seen: '2026-10-27'
---

# Solution Consultant at Confido

- **Company:** Confido
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/confido/6e113ece-7858-4429-8f2a-89b8b0f03271

## Job description

The brands on your kitchen shelf are run by people doing extraordinary work that nobody sees.

We're building the platform they run on, and a brand they'll be proud to be part of.

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. That means Finance, Sales, and Ops finally work on the same number.

We’re trusted by 250+ brands managing $30B+ in revenue, including Daisy, OLIPOP, Simple Mills, Idahoan, and more. We've achieved best-in-class growth and recently raised a $55M Series B led by Insight Partners to accelerate our momentum. If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.

## The Role

We’re looking for multiple levels of Solution Consultants to lead customer implementations from kick-off to go-live as a trusted delivery expert who combines functional and technical expertise to help customers realize the full value of Confido. You'll work as part of a delivery team alongside Solution Architects and Forward Deployed Engineers, translating complex business challenges into AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 16 weeks or less — and spans multiple customers simultaneously. Your impact isn't just getting to deployment, it ensures customers realize lasting, scalable value from the solutions your team builds.

## What You'll Do

Deliver Implementations

- Own the full implementation lifecycle — from kickoff through go-live — for new enterprise customers
- Manage detailed project plans, timelines, and workstreams across multiple concurrent deployments
- Configure and customize the Confido platform to match each customer's workflows, data structures, and operational requirements
- Drive customer-side stakeholder alignment, ensuring the right people are engaged at the right moments

Customer Enablement

- Deliver training programs, documentation, and onboarding materials that get users up to speed fast
- Run live onboarding sessions and workshops tailored to different user personas — from day-to-day operators to executives
- Track and optimize time-to-value across your book of implementations, identifying what drives faster, stickier adoption

Process & Infrastructure

- Apply and refine the implementation playbook — templates, checklists, escalation paths, and success criteria
- Maintain implementation KPIs and reporting to give the business visibility into onboarding health and velocity
- Identify patterns across deployments and feed them back into product to improve configurability and reduce implementation complexity over time

Cross-Functional Collaboration

- Partner with Sales on pre-sales scoping calls to set realistic timelines and surface implementation requirements early
- Hand off customers to CS with full context — ensuring a smooth transition and strong starting point for long-term success
- Serve as a key feedback loop into Product, translating implementation friction into actionable roadmap input

## What We're Looking For

- 3+ years of experience managing enterprise software implementations, system deployments, or complex client onboarding — backgrounds in B2B SaaS, management consulting, CPG, systems integration, or similar are all welcome
- Proven ability to manage multiple simultaneous projects with competing priorities, stakeholders, and timelines
- Strong project management skills — you're comfortable owning a plan, running a status call, and escalating when something's off track
- Technical curiosity and comfort: you don't need to be an engineer, but you should be able to dig into data, configure software, and troubleshoot without hand-holding
- Experience working with CPG, retail, or supply chain customers is a plus — but not a requirement
- Builder mindset: you're energized by operating within process while still spotting opportunities to improve it
- Excited to be in our NYC headquarters 5 days a week

-

## Who You Are

- You love working with customers and have a deep sense of customer service and success.
- You thrive in fast-paced environments and care deeply about the quality of your work.
- You’re an owner - autonomous, self-directed, and comfortable navigating ambiguity.
- You’re collaborative, organized, and kind—you make the people around you better

🌴 Perks + Benefits

- Equity — own a meaningful piece of the company you’re helping build
- Fully paid health coverage through Aetna — we cover 100% of employee premiums
- Top-tier dental and vision coverage through Guardian
- Carrot Fertility Pro — comprehensive fertility and family-forming support
- 12 weeks of paid parental leave
- Unlimited PTO — plus regular 4-day holiday weekends we actually take
- 401(k) through Vestwell
- Paid relocation support — we’ll help you make the move to NYC
- Fully equipped workspace from day one — laptop, monitor, keyboard, and a $200 stipend to personalize your setup
- Team perks — catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

## About Confido

## Company Overview
- **One-liner**: Confido provides an AI-powered, unified back-office platform for CPG brands, automating workflows from cash application and deduction management to demand forecasting and production planning.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2022
- **Founders**: Not publicly listed on the company website or LinkedIn; the founding team includes operators with CPG experience.

## Core Business
- **Primary industry/industries**: Software Development / AI Infrastructure for Consumer Packaged Goods (CPG)
- **Target customers**: B2B; Finance, Accounting, Sales, and Operations teams at CPG brands, from emerging startups to category leaders.
- **Mission or purpose statement**: "Reimagine back-office software for CPG and power modern brands with AI infrastructure that connects finance, accounting, sales, and operations on a single platform." [confidotech.com](https://www.confidotech.com/about)

## Products & Services
- **Confido Platform (AI Infrastructure for CPG)**: An end-to-end, AI-powered platform that serves as the single source of truth for accounting, finance, sales, and operations teams. It connects 50+ critical data sources (retailers, distributors, ERPs, accounting systems) and automates the entire retail accounting workflow.
- **Cash Application**: Automates cash application with AI-driven document aggregation, data extraction, and invoice matching, reducing manual hours and clerical errors. Claims 99% accuracy in data extraction.
- **Deduction & Dispute Management**: Automates deduction management, categorization, and dispute resolution in a single system.
- **Trade Promotion Management (TPM)**: Plan, track, and analyze trade promotions with clear visibility into spend and ROI, integrated with sales forecasting.
- **Demand & Supply Forecasting**: AI baselining to detect lift, measure demand, and plan with confidence, feeding a supply plan that keeps operations, sales, and finance aligned.
- **Real-Time Retail Analytics**: Track sales, stores, and DC inventory with full transparency; customize reports, build charts, and share insights.
- **Data Aggregation & ERP Sync**: Connects directly to 50+ critical data sources, including leading retailers, distributors, ERP platforms, and accounting systems. Syncs records at any level of granularity.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding of $20.0M (Series A led by Footwork, Seed led by Watchfire Ventures)
- **Notable Investors/Partners**: Footwork (Series A lead), Watchfire Ventures (Seed lead), Nikhil Basu Trivedi (Board Member). Trusted by 200+ leading CPG brands including OLIPOP, Simple Mills, Dr. Squatch, and Tropicana. [linkedin.com](https://www.linkedin.com/company/confidotech)
- **Growth Signals**: 5x YoY growth in 2025; 200+ CPG brands managing $20B+ in revenue on the platform; headcount grew 192% YoY to 45 employees; 29 active job postings (monthly job posting growth of +16.0%, yearly growth of +314.3%). [linkedin.com](https://www.linkedin.com/company/confidotech)

## Competitive Advantages
- **First-Mover in AI for CPG Back-Office**: Positioned as the "first automated financial operations for CPG," creating a category-specific AI infrastructure that connects finance, accounting, sales, and operations on a single platform.
- **Purpose-Built for CPG**: Unlike generic ERP or accounting software, Confido is built specifically for the unique workflows of CPG brands (deductions, trade spend, retailer data, demand planning), offering deep integrations with 50+ critical data sources including KeHE, UNFI, and Walmart.
- **High Accuracy & Time Savings**: Claims 99% accuracy in AI-driven data extraction and an average of 85% time savings for accounting, finance, and sales teams, with customers reporting 400+ hours saved per month and 2-3 FTE saved in headcount. [confidotech.com](https://www.confidotech.com/)
- **Rapid Growth & Traction**: 5x YoY growth in 2025, trusted by 200+ brands managing $20B+ in revenue, and a 192% headcount growth rate in the last year. [linkedin.com](https://www.linkedin.com/company/confidotech)

## Strategic Focus
- **Product Expansion & Depth**: Continue building out the end-to-end platform, connecting more data sources, and deepening AI capabilities for forecasting, deduction management, and cash application.
- **Scaling the Team**: With 29 active job postings and a 314% yearly increase in job postings, the company is aggressively scaling its engineering, sales, and GTM teams to support rapid growth.
- **Market Leadership**: Cementing its position as the "AI infrastructure for CPG brands" by expanding its customer base (200+ brands) and deepening integrations with major retailers and ERP systems.

## Why Work Here
- **High-Growth Environment**: The company is experiencing explosive growth (5x YoY, 192% headcount growth), offering significant career acceleration and impact for early employees.
- **Mission-Driven & Impactful Work**: Employees directly build the "single source of truth" for finance, accounting, sales, and operations teams at major CPG brands, solving a real, painful problem in a massive industry.
- **Culture & Values**: Emphasizes "Pioneership" (first automated financial ops for CPG, "first in the role" mindset) and "Gumption" (proactive, results-driven team). [confidotech.com](https://www.confidotech.com/about)
- **Remote/Hybrid/Office Policy**: Offers relocation support for moves to New York City, suggesting a strong NYC office presence. [confidotech.com](https://www.confidotech.com/careers)
- **Notable Perks**: Top-decile salary and equity with compensation transparency; company-covered medical, dental, and vision; flexible time off; 401K plans; team celebrations and outings. [confidotech.com](https://www.confidotech.com/careers)
- **Engineering Culture**: Technical team makes up 18% of the workforce (13 people), with a Head of AI and a CTO. The company is actively hiring for Senior Software Engineer, Software Engineer, and Senior Product Manager roles. [linkedin.com](https://www.linkedin.com/company/confidotech)

## Sources
1. [confidotech.com](https://www.confidotech.com/)
2. [confidotech.com](https://www.confidotech.com/about)
3. [confidotech.com](https://www.confidotech.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/confidotech)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/Confido)

## Other roles at Confido

- [Manager, Deductions & Disputes](https://feeny.ai/job/manager-deductions-disputes-confido-new-york-2vjter781drf) — New York, NY
- [Head of Customer Success](https://feeny.ai/job/head-of-customer-success-confido-new-york-wxqd9w87a3rk) — New York, NY
- [DevOps Engineer](https://feeny.ai/job/devops-engineer-confido-new-york-r3kghsve5ecj) — New York, NY
- [Senior ML Ops Engineer](https://feeny.ai/job/senior-ml-ops-engineer-confido-new-york-g9hh893ht502) — New York, NY
- [Analyst, Demand & Supply Planning](https://feeny.ai/job/analyst-demand-supply-planning-confido-new-york-47gwfjaeec2s) — New York, NY
- [Finance & Strategy Manager](https://feeny.ai/job/finance-strategy-manager-confido-new-york-kwg4qwsscfsc) — New York, NY
- [Implementation Manager, Demand & Supply Planning](https://feeny.ai/job/implementation-manager-demand-supply-planning-confido-new-york-wyewyhhqp276) — New York, NY
- [GTM Strategy and Operations Analyst](https://feeny.ai/job/gtm-strategy-and-operations-analyst-confido-new-york-vvbywyzgn8y9) — New York, NY
- [Senior Recruiter, Generalist](https://feeny.ai/job/senior-recruiter-generalist-confido-new-york-ccxs59j5pg84) — New York, NY
- [Creative Director](https://feeny.ai/job/creative-director-confido-new-york-zgj3npc750cw) — New York, NY