---
title: 'Solutions Architect,  APAC at Triple Whale'
canonical: 'https://feeny.ai/job/solutions-architect-apac-triple-whale-sydney-rc1gppcvs4gb'
type: 'job'
last_seen: '2026-11-12'
---

# Solutions Architect,  APAC at Triple Whale

- **Company:** Triple Whale
- **Location:** Sydney, Australia
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-11-12
- **Apply:** https://job-boards.greenhouse.io/triplewhale/jobs/5461597008

## Job description

What Do We Do?

Triple Whale is the AI operating system built for modern commmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it hurts your bottom line.

We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the only AI harness in commerce — Moby — letting you tap any LLM you want, grounded in the full context of your business. Moby doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.

The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.

What you’re applying for:

As a Solutions Architect at Triple Whale, you’ll play a pivotal role in shaping how the most innovative ecommerce brands leverage our platform. We’re looking for a strategic problem-solver who can bridge the gap between cutting-edge technology and real-world customer needs.  You’ll be the go-to expert for architecting seamless integrations, optimizing data flows, and driving technical success across our most complex accounts. If you're passionate about solving hard problems, building scalable solutions, and making a tangible impact at a high-growth company, this is your opportunity to lead from the front.

*Applicants must currently be based in Australia and be legally authorised to work in Australia.*

## What you’ll do

- Lead the technical onboarding for our most complex customers, managing integration of Triple Whale’s APIs, JS pixel, and server-side data flows
- Collaborate with the customer's dev teams to ensure successful and timely deployment — acting as their dedicated technical point of contact
- Develop implementation plans, surface best practices, and assist with light scripting (e.g., Python, SQL, API) to support custom use cases
- Serve as an embedded technical partner to our Customer Success Managers, helping unblock and guide top accounts on product adoption, tracking setup, and advanced configurations
- Participate in escalations requiring deep technical investigation — using debugging tools (e.g., Postman, DevTools, logs) to identify and resolve issues
- Partner cross-functionally with Product and Engineering to provide feedback on gaps, blockers, and feature requests surfaced during implementation
- Help design repeatable onboarding flows and reusable solution patterns to scale future complex integrations
- Contribute to internal documentation, tooling, and enablement that helps the CS org become more self-sufficient over time

## What you’ll bring

- 5+ years in solutions/implementation engineering with strong customer-facing experience
- Hands-on expertise with RESTful APIs, SQL, JavaScript (tracking/pixels), and light backend scripting (Python/Node)
- Proven ability to troubleshoot integrations end-to-end — webhooks, pixels, API auth, and data flows — using tools like Postman, cURL, and DevTools
- Strong communicator who can translate complex technical topics for both dev and non-technical audiences
- Familiarity with ecommerce platforms (Shopify, attribution, LTV/ROAS) and modern cloud/network fundamentals
- Track record of partnering with CS teams, gathering customer feedback, and managing multiple implementations simultaneously

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote

## About Triple Whale

## Company Overview
- **One-liner**: Triple Whale is an AI operating system for modern ecommerce that centralizes fragmented data, provides unified measurement, and activates insights to drive profitable growth.
- **Entity Type**: Private (Series B)
- **Headquarters**: Columbus, Ohio, USA (with hubs in New York, New York; Raleigh, North Carolina; and Jerusalem, Israel)
- **Founded**: 2021
- **Founders**: Maxx Blank, AJ Orbach, and Ivan Chernykh

## Core Business
- **Primary industry/industries**: Ecommerce analytics, marketing measurement, AI-powered business intelligence
- **Target customers**: B2B — ecommerce and retail brands ranging from SMB to Mid-Market to Enterprise (60,000+ brands, including Shopify merchants)
- **Mission or purpose statement**: Democratize advanced technologies so that everyone — not just large companies or the lucky few — has access to the intelligence needed to build a successful business.

## Products & Services
- **Triple Whale Data Platform**: An integrated data layer that connects marketing, sales, and operations channels in minutes without data mapping or a separate data warehouse. Processes 9B+ events per day and tracks $65B+ in annual revenue and $7B+ in annual ad spend.
- **Moby 2 (AI Teammate)**: An AI operator built specifically for ecommerce that sits on top of every model and signal, grounded in real-time business context and unified measurement. Can scale ads, optimize conversion rates, and take action.
- **Sonar (Activation Layer)**: A pixel-based tool that captures every signal across all channels and sends them back into advertising platforms to improve targeting and increase revenue.
- **Dashboards & Visualizations**: Purpose-built reports and visualizations for ecommerce, transforming raw data into clarity.
- **Multi-Touch Attribution**: Full-funnel attribution powered by the Triple Pixel across seven flexible models.
- **MMM & Incrementality**: Marketing mix modeling and incrementality testing for enterprise-grade measurement.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (raised $52.7M+ total funding)
- **Key Metric**: Total Funding — $27.7M raised in Series A (2023, following 1,400% YoY growth) and $25M raised in Series B (2024)
- **Notable Investors/Partners**: Backed by Shopify and other leading investors; 60+ integrations across ecommerce and retail; SOC 2 Type II, GDPR & CCPA compliant
- **Growth Signals**: Trusted by 60,000+ brands; 55% adoption rate (nearly 4x the nearest competitor); 9B+ events processed per day; $65B+ annual revenue tracked; 80+ countries supported; expanded from marketing measurement into a full intelligence platform with AI agents, enterprise tools, and data activation

## Competitive Advantages
- **Ecommerce-native AI**: Unlike generic AI tools, Moby 2 has complete business context and measurement validation, making it actionable for ecommerce operators.
- **Unified data platform**: Seamlessly connects every channel without data mapping or a separate data warehouse, reducing complexity.
- **Highest adoption rate**: 55% adoption across SMB, Mid-Market, and Enterprise — nearly 4x the nearest competitor.
- **End-to-end intelligence**: From measurement (attribution, MMM, incrementality) to activation (Sonar, Moby AI agents) in a single platform.
- **Enterprise-grade by default**: SOC 2 Type II, GDPR & CCPA compliant out of the box.

## Strategic Focus
- Continuing to expand AI capabilities (Moby 2, always-on AI agents)
- Deepening enterprise tools and professional services
- Growing internationally (hiring in APAC, EMEA)
- Moving beyond marketing measurement into a full operating system for ecommerce
- Democratizing Fortune 500-level intelligence for brands of all sizes

## Why Work Here
- **Remote-friendly culture**: "We are a remote-friendly company with offices located throughout the world." Employees can work from hubs in Columbus, New York, Raleigh, or Jerusalem, or fully remote.
- **Strong values**: Speed, Operate with Trust, Be a Mensch (act with honor, integrity, and empathy), Customer Obsessed, Candor, Curiosity.
- **Competitive compensation**: Competitive salary, benefits, equity, and a 3% 401K match.
- **Generous benefits**: Medical, dental, and vision coverage (generous employee-level coverage for dental and vision); family-focused parental and maternal leave; generous PTO, sick leave, and holidays off.
- **Growth trajectory**: Fast-growing company (1,400% YoY growth) with top-tier investors and a clear mission to democratize advanced technology.
- **Engineering culture**: Work with fun, hardworking, and nice people who are passionate about what they're doing; opportunity to swim in a "vast sea of opportunities" and build at scale.

## Sources
1. [triplewhale.com](https://www.triplewhale.com/)
2. [triplewhale.com/careers](https://www.triplewhale.com/careers)
3. [triplewhale.com/about](https://www.triplewhale.com/about)
4. [job-boards.greenhouse.io/triplewhale](https://job-boards.greenhouse.io/triplewhale)

## Other roles at Triple Whale

- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-triple-whale-jerusalem-7sszfcfg6ych) — Jerusalem, Israel
- [Talent Acquisition Manager - West Coast](https://feeny.ai/job/talent-acquisition-manager-west-coast-triple-whale-united-states-crxy295fbccv) — United States
- [Senior Creative Operations and Production Manager](https://feeny.ai/job/senior-creative-operations-and-production-manager-triple-whale-united-states-v6kv900xqva2) — United States
- [Customer Success Manager, EMEA (French-speaking)](https://feeny.ai/job/customer-success-manager-emea-french-speaking-triple-whale-london-831wrkjfsny1) — London, United Kingdom
- [Customer Success Manager, Growth, EMEA](https://feeny.ai/job/customer-success-manager-growth-emea-triple-whale-united-kingdom-ntdx8sztmekv) — United Kingdom
- [Senior Product Marketing Manager, AI](https://feeny.ai/job/senior-product-marketing-manager-ai-triple-whale-united-states-bqmen4cf3fwq) — United States
- [Product Marketing Manager, Launches & Core Platform](https://feeny.ai/job/product-marketing-manager-launches-core-platform-triple-whale-united-states-tpm93dqd52eq) — United States
- [Director of Integrated Marketing](https://feeny.ai/job/director-of-integrated-marketing-triple-whale-new-york-fqrtsbcaegde) — New York, NY
- [Account Executive, France Market (French-speaking)](https://feeny.ai/job/account-executive-france-market-french-speaking-triple-whale-united-kingdom-yhmpjn5krbgk) — United Kingdom
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