--- title: 'Solutions Architect, EMEA at Abnormal' canonical: 'https://feeny.ai/job/solutions-architect-emea-abnormal-united-kingdom-jzje7k2m28xx' type: 'job' last_seen: '2026-11-06' --- # Solutions Architect, EMEA at Abnormal - **Company:** Abnormal - **Location:** United Kingdom - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-06 - **Apply:** https://abnormal.ai/careers/jobs/8035981003?gh_jid=8035981003 ## Job description ## About the Role Abnormal AI is seeking a Solutions Architect, that will play a key role in the pre-sales process, serving as a technical expert and trusted advisor to prospects and customers. A primary focus of this role will be assisting organizations in transitioning from legacy Third Party Secure Email Gateways (SEGs) to Abnormal AI’s platform. You will partner with sales teams to deliver impactful presentations, lead migration planning sessions, and architect technical solutions that address complex customer requirements. This role demands deep expertise in email systems (Microsoft 365, Google Workspace, and Exchange on-premises) and email security technologies (legacy SEGs, API-based vendors), as well as the ability to communicate effectively with technical and business audiences. Your contributions will directly impact Abnormal’s success in strategic and large-scale opportunities. The ideal candidate for the role will have the following skillset: - Technical Expertise: - Deep understanding of email systems: Microsoft 365, Google Workspace, and Exchange on-premises. - Strong knowledge of Secure Email Gateways (Proofpoint, Mimecast, Barracuda) and API and Transport Rule-based vendors. - Expertise in email security protocols and standards, such as SPF, DKIM, DMARC, encryption, spam scanning, sandboxing and emulation. - Customer-Facing Skills: - Proven ability to earn “trusted advisor” status with large and strategic customers. - Exceptional presentation and communication skills with the ability to explain technical concepts to non-technical stakeholders. - Demonstrated experience in architecting solutions for enterprise customers during pre-sales engagements. - Problem Solving and Leadership: - Strong troubleshooting and problem-solving skills in high-pressure, customer-facing scenarios. - Ability to prioritize and manage multiple opportunities simultaneously while delivering consistent results. ## What you will do Pre-Sales Enablement - Partner with sales teams to provide deep subject matter expertise (SME) on email security architectures, technologies and infrastructures. - Build trusted relationships with customers’ technical staff and leadership to identify pain points and align solutions with business goals. - Lead technical workshops, solution presentations, and roadmap discussions to drive buy-in and support for SEG displacement initiatives. - Architect complex, tailored solutions that address customer requirements and ensure seamless migrations to Abnormal AI. SEG Displacement and Migration - Guide customers through the migration process, including evaluating their current SEG setup, identifying gaps, and creating comprehensive transition plans. - Act as a technical lead for SEG replacement projects, troubleshooting challenges, and ensuring a seamless transition to Abnormal’s platform. - You are the SME - Educate customers on the advantages of API-based email security and provide expert recommendations on best practices for adoption. Product Expertise and Feedback Loop - Serve as a conduit between the field (sales, customers) and R&D/Product teams to provide actionable insights on customer needs, technical challenges, and feature requests. - Collaborate with Product Management to prioritize roadmap features based on customer feedback, opportunity size, and strategic importance. - Stay informed about industry trends, competitive products, and customer challenges to position Abnormal AI effectively. Enablement and Thought Leadership - Develop and deliver training sessions and technical content to upskill sales engineers and enhance their ability to handle complex customer scenarios. - Create repeatable and consumable technical assets, such as blog posts, videos, and presentations, that showcase your expertise and support the broader team. - Represent Abnormal AI at industry conferences, webinars, and customer events to share thought leadership and deepen relationships. Must Haves - Certifications: Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or similar. - Familiarity with advanced email security technologies, such as Email Authentication, Sandboxing, Machine Learning, and Behavioral Analysis. - Experience in SEG replacement projects or equivalent migrations to API-based email security solutions. - Knowledge of regulatory and compliance requirements (e.g., GDPR, HIPAA) relevant to email security. ## #LI-AA1 A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt9cbda641db7c0045/6a1e3d3a66aea075cd33e462/AAP_and_EEO_Statement.pdf). If you would like more information on your EEO rights under the law, please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt4eb3a265cc7b1ca9/6a1e3d3bfe33e73c16ff026b/EEOC_Know_Your_Rights_Oct_30_2025.pdf). ## About Abnormal ## Company Overview - **One-liner**: Abnormal Security uses behavioral AI to autonomously detect and stop sophisticated email attacks, account takeovers, and insider threats for enterprises. - **Entity Type**: Private (Series D) - **Headquarters**: San Francisco, California, USA - **Founded**: 2018 - **Founders**: Evan Reiser (CEO) and Sanjay Jeyakumar (CTO) ## Core Business - **Primary industry**: Cybersecurity (Cloud Email Security, Identity Security, AI Security) - **Target customers**: B2B, Enterprise (over 25% of the Fortune 500) - **Mission statement**: "Stop crime with AI and bring cybersecurity from the future to defenders today." ## Products & Services - **Abnormal Behavioral Security Platform**: An AI-native, cloud-based platform that builds behavioral baselines for every user and entity in an organization to detect anomalies that indicate attacks. - **Email Security**: Autonomous detection and remediation of BEC, phishing, and account takeover attacks via API-based, cloud-native architecture. Deploys in 60 seconds with no MX changes. - **Identity Security**: Harden identities, detect compromise, and prevent insider threats by analyzing behavioral signals in real-time. - **Insider Threat**: Blocks fraudulent actors and malicious insiders by autonomously addressing anomalies. - **AI Security (Attune AI)**: Provides visibility and policy enforcement for all AI tools used within an organization, enabling AI governance. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (last reported Series D valuation was $2.6B in 2022) - **Key Metric**: Over 25% of the Fortune 500 are customers. The company has stopped millions of attacks and saved billions in financial losses. - **Notable Investors/Partners**: Insight Partners, Greylock Partners, Menlo Ventures, CrowdStrike Falcon Fund (strategic investor) - **Growth Signals**: The company is AI-native from day one, with revenue growing rapidly. It is expanding its platform from email security into identity, insider threat, and AI governance. Headcount has grown significantly, and the company continues to hire across engineering, GTM, and operations. ## Competitive Advantages - **Behavioral AI Moat**: Unlike signature-based or rules-based security tools, Abnormal builds a unique behavioral baseline for every organization and user. This allows it to detect novel attacks that no other vendor sees. - **AI-Native Operations**: The company doesn't just build AI products—it runs its entire business (product, CS, finance, HR) with AI agents, compounding its speed of innovation. - **Deep Enterprise Trust**: Over 25% of the Fortune 500 give Abnormal the authority to autonomously make security decisions, a level of trust very few vendors achieve. - **Founding Team Origins**: Founders came from adtech (building anomaly-detection AI at scale) rather than traditional cybersecurity, giving them an outsider's perspective that led to the behavioral AI approach. ## Strategic Focus - **Platform Expansion**: Moving beyond email security into identity, insider threat, and AI security, building a unified behavioral security platform. - **AI-First Product Development**: Using AI agents to compress product development cycles from quarters to weeks, rapidly launching new products. - **Operational Efficiency**: Embedding AI across every internal function to drive automation and efficiency, allowing the company to scale without linear headcount growth. - **Market Leadership**: Capitalizing on the wave of AI-generated attacks to position behavioral AI as the only viable defense. ## Why Work Here - **Remote-First Culture**: From day one, Abnormal has been remote-first. Employees have the choice to work from home, from hub offices, or from co-working spaces (WeWork). Async work is the default, with deliberate synchronous overlap time. [abnormal.ai](https://abnormal.ai/careers/culture) - **High Autonomy, High Accountability**: No micromanagement. Clear expectations. Growth is based on impact, not tenure or title. "You don't wait your turn." [abnormal.ai](https://abnormal.ai/careers/culture) - **AI-Native Work Environment**: Every employee, regardless of role, gets access to the best AI tools and is expected to use them. The company rebuilds work processes around what AI makes possible—not by bolting AI onto old workflows. [abnormal.ai](https://abnormal.ai/careers/culture) - **Compressed Growth Timeline**: Because everything moves fast with AI, impact that would take quarters elsewhere happens in weeks. One person can do what used to take a team. Outsized impact is rewarded proportionally. [abnormal.ai](https://abnormal.ai/careers/culture) - **Transparent and Direct Culture**: "We say what's true, even when it's uncomfortable." Leaders are accessible, teams share learnings openly, and new hires get real ownership immediately. [abnormal.ai](https://abnormal.ai/about) - **Notable Perks**: Compensation is tied to impact, not role. The company offers flexibility as infrastructure, not a benefit. Employees see direct results from their work in a fast-growing, mission-driven company. ## Sources 1. [Abnormal AI - Official Website](https://abnormal.ai/) 2. [Abnormal AI - About Page](https://abnormal.ai/about) 3. [Abnormal AI - Careers & Culture](https://abnormal.ai/careers/culture) 4. [Abnormal AI - Open Roles](https://abnormal.ai/careers/open-roles) 5. [Abnormal AI - What We Are](https://abnormal.ai/about/what-we-are) 6. [Crunchbase - Abnormal Security](https://www.crunchbase.com/organization/abnormalsecurity) 7. [PitchBook - Abnormal Security](https://pitchbook.com/profiles/abnormal-security-168693-47) ## Other roles at Abnormal - [Senior Channel Account Manager](https://feeny.ai/job/senior-channel-account-manager-abnormal-singapore-xrb3q27vdppm) — Singapore - [Senior Technical Enablement Manager (Pre-Sales)](https://feeny.ai/job/senior-technical-enablement-manager-pre-sales-abnormal-united-states-30atys0e9edv) — United States - [Chief of Staff - CFO](https://feeny.ai/job/chief-of-staff-cfo-abnormal-united-states-sgsvsjwc17qe) — United States - [Solutions Architect, EMEA](https://feeny.ai/job/solutions-architect-emea-abnormal-ireland-p1pk591rnp0r) — Ireland - [Senior Director, Field Operations](https://feeny.ai/job/senior-director-field-operations-abnormal-united-states-kds3r492r7tg) — United States - [Customer Success Manager, Florida](https://feeny.ai/job/customer-success-manager-florida-abnormal-united-states-fypnvgnzttn9) — United States - [Senior Software Engineer - Full Stack - Portal Platform](https://feeny.ai/job/senior-software-engineer-full-stack-portal-platform-abnormal-united-kingdom-ds8cdjspa6j4) — United Kingdom - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-abnormal-singapore-s81ws26kq56g) — Singapore - [Senior Manager, Revenue Marketing (PubSec)](https://feeny.ai/job/senior-manager-revenue-marketing-pubsec-abnormal-united-states-5vjapc3h0ja3) — United States - [Vice President, Global Channel Sales](https://feeny.ai/job/vice-president-global-channel-sales-abnormal-united-states-zpx0kqyr019n) — United States