---
title: 'Solutions Architect - MENA at Deepgram'
canonical: 'https://feeny.ai/job/solutions-architect-mena-deepgram-emea-6ntcanzsfeqm'
type: 'job'
last_seen: '2026-09-13'
---

# Solutions Architect - MENA at Deepgram

- **Company:** Deepgram
- **Location:** EMEA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-22
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/deepgram/e3c33ed8-c80f-4af6-a904-7da6c413b074

## Job description

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

The Opportunity Deepgram is investing in Arabic-language capabilities, and the customers who are building on them deserve a technical partner who speaks the language and knows the region firsthand. We are hiring an Applied Engineer to be that partner: the first member of our Applied Engineering team who is dedicated to Arabic-speaking markets. We would love for you to be based in the Middle East and North Africa (MENA), and the search is open across the broader EMEA region. You'll operate in the Solutions Architect role, leading the technical design and delivery of customer implementations across MENA, from kickoff through production cutover. Because you'll be the first dedicated technical presence in the region, you'll also take a strong share of pre-sales work, including the technical discovery, proof-of-concepts, and evaluations that earn the technical win for regional prospects. You'll represent Deepgram in front of customers and at regional events, and you'll bring what you learn back to our Product and Research teams, including how our Arabic models perform across dialects in production. The region's time zones overlap fully with EMEA business hours, so you'll work alongside our EMEA Applied Engineers every day, and you'll help to extend coverage toward APAC hours as the team grows.

## About the Solutions Architect Role at Deepgram

Solutions Architects at Deepgram own the periods when a customer's environment is changing (a new onboarding, a scaling deployment, a migration, a feature rollout). The work is hands-on and technical. You'll design solutions that fit each customer's stack and constraints, drive the deployment work itself, and turn what each engagement teaches you into reusable patterns that compress how long it takes the next customer to reach value. In this seat, the motion extends into pre-sales. For many regional prospects, you'll be the first Deepgram engineer that they meet, and the same skills that make implementations succeed (listening well, designing to constraints, showing working software) also win evaluations. You'll be hired into the Applied Engineer position on our Applied Engineering team, which combines what other companies split into Sales Engineering, Solutions Architecture, Implementation, Forward-Deployed Engineering, and Technical Support, with a single growth ladder from Associate through Principal. The region is your focus; Applied Engineering is where you grow.

## What You'll Do

- Own the technical design and delivery of customer implementations across MENA, from kickoff through production cutover
- Lead technical discovery, proof-of-concept design, and evaluations for regional prospects, partnering with Account Executives through the sales cycle
- Design solutions that fit each customer's stack, constraints, and data-residency requirements
- Represent Deepgram in front of Arabic-speaking customers and at regional events
- Bring the voice of Arabic-language customers to our Product and Research teams, including feedback on Arabic model performance across dialects
- Develop reusable implementation patterns, reference architectures, and deployment playbooks that the broader team and customers can reuse
- Provide support for the most complex post-onboarding cases in the region, and help to grow our coverage into APAC hours over time

Time Allocation

- 40% — Customer implementation and scaling engagements
- 25% — Pre-sales technical work, including discovery, demos, proof-of-concepts, and evaluations
- 15% — Building reusable patterns, reference architectures, and automation
- 10% — Documentation, knowledge sharing, and product feedback
- 10% — Complex post-onboarding escalations for regional customers

## Your First 90 Days

- First 30 Days — Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Gain proficiency with our core APIs and documentation. Shadow active implementation engagements and discovery calls across EMEA accounts to learn how the Applied Engineering team operates.
- 60 Days — Begin owning customer implementation engagements end to end, and lead technical discovery for regional prospects alongside Account Executives. Start contributing to reusable implementation patterns, and deliver your first Arabic-focused demo or evaluation asset.
- 90 Days — Own the technical relationship with your assigned regional accounts. Run evaluations and implementations concurrently, and establish a working feedback loop with our Product and Research teams on Arabic model performance.

You'll Love This Role If You

- Want to be the first dedicated technical presence for a region and build the playbook that others follow
- Enjoy the mix of customer conversations and hands-on building
- Are passionate about bringing Voice AI to Arabic-speaking markets
- Find satisfaction in designing patterns that scale beyond a single customer engagement
- Communicate clearly with executives and in technical depth with engineers
- Are energized by deploying cutting-edge Voice AI in production environments

It's Important To Us That You Have

- Native or professional-level fluency in Arabic, and excellent written and spoken English
- A base in the MENA region (preferred) or elsewhere in EMEA, in a country where our employment partner supports hiring
- 4+ years of experience implementing or deploying technical solutions for enterprise customers, ideally in customer-facing technical roles
- A strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript / TypeScript, Rust, or similar languages
- Experience leading technical delivery of production deployments, from design through cutover
- Proven ability to scope complex technical work and sequence it for successful delivery
- Excellent written and verbal communication skills with the ability to explain technical concepts clearly to engineering and business stakeholders alike

It Would Be Great if You Had

- Comfort across multiple Arabic dialects (Egyptian, Gulf, Levantine, North African)
- Experience with speech recognition, natural language processing, AI voice agents, or related AI technologies
- Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes
- Experience with telephony and real-time media concepts, such as SIP, WebRTC, and WebSocket streaming
- French, which helps across North Africa
- Familiarity with procurement, information security, and data-residency expectations in the region

Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @[deepgram.com](http://deepgram.com) email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.

## About Deepgram

## Company Overview
- **One-liner**: Deepgram is a foundational AI company building real-time voice AI infrastructure for developers and enterprises to power speech-to-text, text-to-speech, and voice agent applications.
- **Entity Type**: Private (Series C, Unicorn status)
- **Headquarters**: San Francisco, California, USA (remote-first, distributed across 20+ states and 5+ countries)
- **Founded**: 2015
- **Founders**: Scott Stephenson (CEO), Adam Sypniewski, Noah Shutty

## Core Business
- **Primary industry**: Voice AI / Artificial Intelligence / Speech Recognition
- **Target customers**: Developers, product teams, enterprises, and platforms embedding voice AI (B2B, B2D)
- **Mission statement**: To transform the way humans interact with machines by unlocking the productivity of the world through voice technology

## Products & Services
- **Speech-to-Text (STT)**: Real-time and batch transcription with models like Nova-3 (world’s most accurate real-time STT) and Flux Multilingual (first conversational STT in 10 languages). Available via cloud or self-hosted. [deepgram.com](https://deepgram.com/)
- **Text-to-Speech (TTS)**: Aura-2, professional-grade enterprise TTS for natural voice output. [deepgram.com](https://deepgram.com/)
- **Voice Agent API**: A unified API that combines STT, TTS, and LLM orchestration into a single endpoint, reducing complexity, latency, and cost for building conversational AI agents. [deepgram.com](https://deepgram.com/)
- **Custom Models**: Ability to train custom speech models for unique use cases and domain-specific vocabulary. [deepgram.com](https://deepgram.com/)
- **Saga (Voice OS)**: An operating system for voice applications, announced as a platform-level offering. [linkedin.com](https://www.linkedin.com/company/deepgram)
- **Deepgram for Restaurants**: Vertical solution for drive-thru and restaurant voice ordering (95%+ containment), powered by the acquisition of OfOne. [linkedin.com](https://www.linkedin.com/company/deepgram)

## Market Standing
- **Valuation**: $1.3 billion unicorn status (as of Series C in 2024) [deepgram.com](https://deepgram.com/about)
- **Key Metric**: $130 million in Series C funding (total raised: ~$202M+ including $72M Series B) [deepgram.com](https://deepgram.com/about)
- **Notable Investors/Partners**: Y Combinator, NVIDIA (proud partner), with Series C led by prominent venture firms [ycombinator.com](https://www.ycombinator.com/companies/deepgram)
- **Growth Signals**: Processed 50,000+ years of audio and 1 trillion+ words; trusted by 200,000+ developers and 1,300+ organizations; acquired OfOne for restaurant voice AI; launched Flux Multilingual, Nova-3, Aura-2, and Saga in rapid succession [linkedin.com](https://www.linkedin.com/company/deepgram)

## Competitive Advantages
- **Foundational AI moat**: Deepgram is a research-driven company that builds its own end-to-end deep learning models (not wrappers), giving them control over accuracy, latency, and cost.
- **Unified API advantage**: A single Voice Agent API that replaces the need to stitch together separate STT, TTS, and LLM components—reducing complexity and latency.
- **Scale and experience**: The most experienced voice AI platform in the world, having processed the largest volume of voice data (50,000+ years of audio).
- **Enterprise-grade reliability**: Offers on-premise/self-hosted deployment options for compliance-heavy industries (healthcare, finance, legal).
- **NVIDIA partnership**: Access to scalable GPU infrastructure for training and inference, differentiating them from competitors.

## Strategic Focus
- **Voice AI Economy leadership**: Positioning Deepgram as the infrastructure layer for the emerging "trillion-dollar Voice AI economy."
- **Multilingual expansion**: Launching Flux Multilingual to capture global markets beyond English.
- **Vertical industry penetration**: Moving beyond horizontal API into vertical solutions (restaurants via OfOne acquisition, medical transcription).
- **Agentic AI**: Doubling down on Voice Agent API and autonomous voice agents as the next growth vector.
- **Platform expansion**: Building Saga (Voice OS) to become the operating system for all voice applications.

## Why Work Here
- **Remote-first culture**: Deepgram is a remote-first company with employees across 20+ states in the US and 5+ countries. They offer freedom and flexibility to work from anywhere. [deepgram.com](https://deepgram.com/careers)
- **Strong benefits package**: Medical, dental, vision insurance; mental health support; unlimited PTO; 12 paid US holidays; parental leave; 401(k) with company match; wellness stipend; learning/education stipend; quarterly productivity stipend; one-time office upgrade stipend. [deepgram.com](https://deepgram.com/careers)
- **Inclusive environment**: Active Employee Resource Groups (ERGs) and a stated commitment to "every voice, heard and understood." [deepgram.com](https://deepgram.com/careers)
- **Annual offsites**: While remote-first, the company convenes annually for in-person offsites to foster collaboration and connection. [deepgram.com](https://deepgram.com/careers)
- **Engineering culture**: Values include "be curious," "grow together," "do the right thing," "think smart, act fast," and "put the customer first." The culture is described as self-motivated, positive, passionate, and competitive. [deepgram.com](https://deepgram.com/careers)
- **Research-driven environment**: Deepgram was founded by physicists and maintains a strong research team (Research Scientist, Research Engineer roles), offering the chance to work on cutting-edge AI. [ycombinator.com](https://www.ycombinator.com/companies/deepgram)
- **Salary transparency**: Publicly lists salary ranges for roles (e.g., Research Scientist $150K-$250K, SDR $50K-$60K), indicating compensation transparency. [ycombinator.com](https://www.ycombinator.com/companies/deepgram)

## Sources
1. [deepgram.com - Careers Page](https://deepgram.com/careers)
2. [deepgram.com - Product Page](https://deepgram.com/)
3. [deepgram.com - About Page](https://deepgram.com/about)
4. [ycombinator.com - Deepgram Profile](https://www.ycombinator.com/companies/deepgram)
5. [linkedin.com - Deepgram Company Page](https://www.linkedin.com/company/deepgram)

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