---
title: 'Solutions Architect at Merge'
canonical: 'https://feeny.ai/job/solutions-architect-merge-new-york-jkw5ac640b42'
type: 'job'
last_seen: '2026-09-11'
---

# Solutions Architect at Merge

- **Company:** Merge
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-26
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/Merge/13b79b2e-a27e-4dbe-835a-b789e2b601ed/application

**Skills:** Solutions Architecture, Solutions Engineering, Sales Engineering, Software Engineering, Technical Demonstrations, Customer Integration, Startup experience

> The Solutions Architect serves as the key technical contact for customers integrating Merge products, leading implementation projects and workshops. This role involves collaborating with engineering teams to prioritize feature requests, resolve bugs, and strategize on the product roadmap while ensuring a seamless de...

## Job description

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Solutions Architecture at Merge As a Solutions Architect, you will be responsible for all technical activities with current customers while they integrate with Merge, including leading implementation projects, problem-solving and leading workshops. You’ll work closely with engineering and platform teams to prioritize customer feature requests, squash bugs, and help strategize on our product roadmap. Projects you’ll work on as a Solutions Architect will be high value and high impact, with increased levels of internal and external visibility. Responsibilities:

- Lead as the key technical contact for customers and partners as they integrate Merge products
- Take ownership of technical customer relationships and ensure a seamless developer experience
- Work with engineering and platform teams to highlight any product improvements based on customer insights
- Onboard new customers by providing technical demonstrations and training
- Create the foundation for a successful and rapidly growing solutions architecture team!

Experience:

- 4+ years in solutions architecture, solutions engineering, sales engineering, or software engineering
- Computer science background or other technical/quantitative orientation
- Strong verbal and written communication skills
- Strong work ethic, goal-oriented, and great attention to detail
- Prior startup experience is a plus

## Benefits

- Unlimited PTO + 10 company holidays
- The cash compensation range for this role is $130,000 - $155,000
- Quality health, vision, and dental insurance
- 401K Plan
- $200 one-time home office stipend
- Free dinner when working past 7pm

## About Merge

## Company Overview
- **One-liner**: Merge is a unified API platform that enables B2B companies to add hundreds of integrations to their products and empowers AI agents with secure, governed access to enterprise tools.
- **Entity Type**: Private (Total funding $74.5M; last round Series B $55M)
- **Headquarters**: San Francisco, California, United States (offices also in New York and Berlin)
- **Founded**: 2020
- **Founders**: Shensi Ding and Gil Feig

## Core Business
- **Primary industry/industries**: API infrastructure, B2B SaaS integrations, AI agent infrastructure
- **Target customers**: B2B SaaS companies, Fortune 500 organizations, AI product teams, enterprises needing customer-facing integrations
- **Mission**: “Reshaping the way the world integrates” and making secure data access easy

## Products & Services
- **Merge Unified**: A single API that gives products access to hundreds of pre-built integrations across HR, payroll, accounting, ticketing, CRM, SCIM, and directory platforms. Handles authentication, security, monitoring, and maintenance. (SaaS / API)
- **Merge Agent Handler**: Enables AI agents to take authenticated actions across thousands of enterprise tools with scoped permissions, complete audit logs, and real-time monitoring. Includes model routing, fallback, and cost optimization. (API / Platform)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding $74.5M (Series B $55M) as of latest round; annual revenue not publicly available (estimated at ~$1M by third‑party data, but unverified)
- **Notable Investors**: Backed by leading technology investors (names not publicly listed on company pages); recognized as a Forbes Cloud 100 Rising Star and Forbes Next‑Billion‑Dollar Startups 2023
- **Growth Signals**: 104 employees (+14.9% YoY); 21 active job postings (+162.5% YoY); LinkedIn followers 28,176 (+41.9% YoY); product rating 4.8/5 on G2-style reviews; recognized by Forbes

## Competitive Advantages
- **Single API replaces dozens of custom integrations**, drastically reducing engineering time and maintenance overhead
- **Enterprise‑grade security**: SOC 2 Type II, ISO 27001, HIPAA, GDPR certified
- **Model routing and fallback**: Automatically routes LLM calls to the best provider based on cost and performance, with automatic failover
- **Governed agents**: Scoped permissions and complete audit logs satisfy enterprise compliance needs
- **Pre‑built, always‑maintained connectors** across multiple categories (HR, payroll, accounting, ticketing, CRM, etc.)

## Strategic Focus
- Deepening agent‑capabilities (Agent Handler) and expanding the integration catalog
- Positioning as the infrastructure layer for AI products that need reliable, secure access to real enterprise data
- Serving both external product integrations and internal tool automation
- Maintaining enterprise‑grade compliance and data protection as core differentiators

## Why Work Here
- **Culture**: Values include “character of excellence”, “own what matters”, “enthusiasm is momentum”, “make it easy”, and “ask anything, say anything”. High employee ratings: overall 4.4/5, culture 4.5/5.
- **Work model**: In‑person‑first (offices in San Francisco, New York, Berlin). Small startup environment with close‑knit teams.
- **Engineering‑heavy**: 36% of employees in technical roles; top alumni go to OpenAI, Anthropic, Salesforce, Notion.
- **Perks & compensation**: Compensation rating 4.2/5; not many perks publicly detailed, but strong growth trajectory and exposure to cutting‑edge AI/integration problems.
- **Recent departures**: Head of People Operations left in February 2026 – new leadership is being built out.

## Sources
1. [merge.dev](https://www.merge.dev/)
2. [merge.dev/about](https://www.merge.dev/about)
3. [merge.dev/careers](https://www.merge.dev/careers)
4. [linkedin.com/company/merge-api](https://www.linkedin.com/company/merge-api)
5. [merge.careers](https://merge.careers/)

## Other roles at Merge

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- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-merge-new-york-ckxyag0k9jbk) — New York, NY / San Francisco, CA
- [Data Analyst](https://feeny.ai/job/data-analyst-merge-san-francisco-89qr2w0aezmf) — San Francisco, CA
- [Content Marketer](https://feeny.ai/job/content-marketer-merge-new-york-jqbnq9mqb7w0) — New York, NY / San Francisco, CA
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-merge-new-york-5yf5qh504csq) — New York, NY
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- [Commercial Account Executive](https://feeny.ai/job/commercial-account-executive-merge-new-york-zmtrgsxgk3rw) — New York, NY / San Francisco, CA