--- title: 'Solutions Architect, Mid Market at Middesk' canonical: 'https://feeny.ai/job/solutions-architect-mid-market-middesk-new-york-j74tbhahpf6g' type: 'job' last_seen: '2026-09-12' --- # Solutions Architect, Mid Market at Middesk - **Company:** Middesk - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/middesk/e35a3fb3-6990-4cd5-b967-e6dd59d61702 ## Job description About Middesk: Middesk is building the data and intelligence infrastructure that helps businesses work together with confidence. We started by creating a comprehensive platform for understanding businesses, bringing together authoritative and proprietary data to help customers verify business identities, onboard customers faster, and manage risk throughout the customer lifecycle. Today, Middesk is used by more than 700 banks and fintechs, and in 2025 we verified more than 7 million companies. We've also expanded beyond business verification to help companies form, register, manage, and maintain their businesses, supporting more than 50,000 companies in setting up over 100,000 accounts required to hire employees, run payroll, and stay compliant. Middesk came out of Y Combinator, and is backed by Sequoia Capital, Accel, Insight Partners, and Canapi. We're proud to be named on the Forbes Fintech 50 and Best Startup Employers lists. About The Role: We’re looking for a Solutions Architect to own the technical health, adoption, and growth of some of Middesk’s Mid Market and Scaled book of business. In this role, you’ll work cross-functionally with Sales, Customer Success, Product, and Engineering to ensure customers realize the full value of Middesk—from initial implementation through long-term partnership. You’ll serve as a trusted technical advisor to customers: understanding their business, designing and guiding integrations, troubleshooting complex issues, and proactively identifying ways to improve performance, expand use cases, and reduce risk. Beyond direct client impact, your expertise will influence Middesk’s product direction as you collaborate with cross-functional teams to shape our roadmap and GTM strategies. Reporting to the Director of Solutions Engineering, this is a highly visible, customer-facing role in a high-growth, execution-driven environment. We’re looking for someone equally comfortable diving into API logs and data workflows as they are presenting recommendations to senior stakeholders. What You’ll Do: - Own the technical relationship for key accounts by acting as the primary technical point of contact and building strong relationships with customer product, engineering, and account management teams. - Drive successful onboarding and implementation by partnering with Sales and Customer Success to transition new customers into production, from scoping and integration design to architecture review and go-live. - Ensure ongoing reliability and performance by monitoring account health, usage patterns, and key technical metrics, identifying risks early, and coordinating with internal teams to resolve issues quickly. - Become a product and domain expert by developing deep expertise in Middesk’s APIs, data products, and verification workflows to guide customers on best practices and new capabilities. - Troubleshoot and unblock complex problems by diving into logs, payloads, and data workflows to investigate issues, reproduce edge cases, and partner with Support and Engineering on durable fixes. - Advise on architecture and integrations by helping customers design scalable, resilient workflows and integrations that align with their compliance, risk, and operational needs, especially in high-volume or regulated environments. - Champion the voice of the customer internally by synthesizing feedback and feature requests and collaborating with Product, Engineering, and Design to influence the roadmap and improve customer experience. - Create and maintain technical enablement by contributing to documentation, implementation guides, runbooks, and reusable assets that help customers and internal teams move faster and more confidently. Who You Are: - 5+ years in a customer-facing technical role such as Solutions Architect, Technical Account Manager, Solutions Engineer, Customer Engineer, Implementation Engineer, Forward Deployed Engineer or similar - Experience supporting B2B SaaS products with API-first or data-centric integrations - Strong familiarity with APIs, data workflows, and SQL—you’re comfortable reading and debugging requests/responses, exploring data, and collaborating closely with engineering teams - Proven track record working with mid-market and enterprise customers, ideally including fintechs, financial institutions, or other regulated companies with complex integrations - Comfortable owning a portfolio of accounts—prioritizing effectively, context-switching across customers, and managing multiple projects at once - Excellent communicator who can translate between technical details and business impact for different audiences (engineers, product managers, risk/compliance, and executives) - Problem solver with a bias toward action—you’re motivated by digging into ambiguous issues, finding root causes, and driving them to resolution Nice to Have: - Familiarity with identity verification, fraud, compliance, or onboarding workflows in regulated industries (e.g. banking, fintech, insurance) - Early-stage startup experience owning documentation, cross-team enablement, and customer education ## About Middesk ## Company Overview - **One-liner**: Middesk is a business identity platform that helps companies verify, onboard, and monitor businesses with confidence, replacing slow manual processes with automated KYB (Know Your Business) and compliance infrastructure. - **Entity Type**: Private (Series B, $77.5M total funding) - **Headquarters**: San Francisco, California, USA (with a second office in New York, NY) - **Founded**: 2019 - **Founders**: Kyle Mack (CEO) and Sean Higgins (CTO) ## Core Business - **Primary industry/industries**: Business identity verification, Know Your Business (KYB) compliance, fraud prevention, regulatory technology (RegTech), and financial infrastructure. - **Target customers**: B2B; primarily banks, fintechs, lenders, marketplaces, payroll & compliance platforms, and any company that needs to verify and onboard other businesses. - **Mission or purpose statement**: “We’re building the foundation trust runs on.” The company aims to make business identity reliable, transferable, and usable at scale so trust can move faster across the economy. ## Products & Services - **Middesk Platform (Verification/KYB)**: An automated system that verifies business identity by pulling data from 400+ authoritative sources. It enables auto-approval decisions, reduces manual review, and surfaces fraud signals like synthetic identities and ownership networks. - **Business Registration**: Helps companies register for payroll taxes and ensure compliance with state and federal requirements. - **Fraud Prevention**: Detects synthetic identities, maps ownership networks, and surfaces risk before it becomes exposure. - **Underwriting**: Provides data and insights to support underwriting decisions for lending and financial services. - **Monitoring**: Ongoing business monitoring to ensure compliance and detect changes in business status. - **API & Dashboard**: Modular toolkit that integrates directly into onboarding, risk, compliance, and operations workflows. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Total funding of $77.5M across 3 rounds. Annual revenue estimated at $5.0M (per LinkedIn data). - **Notable Investors/Partners**: Y Combinator (backed since 2018), Sequoia Capital, Accel Partners. Also named to the Forbes Fintech 50 List and cited as an industry leader by Liminal. - **Growth Signals**: - Ranked in the top 20% of the 2025 Inc. 5000 list of America’s fastest-growing private companies. - Named a 2025 Fast Company World’s Most Innovative Company. - Named one of America’s Best Startup Employers 2025. - 120 employees (+26.5% YoY growth). - Over 500 customers across banking, fintech, lending, payments, and marketplaces. - Customers see 30% higher auto-approval rates and 60–70% less manual review. - Verifies and onboards over 5 million businesses annually. ## Competitive Advantages - **Data moat**: Pulls from 400+ authoritative sources (government agencies, credit bureaus, etc.), creating a comprehensive and accurate business identity dataset. - **Automation-first**: Designed to handle the majority of verifications automatically, letting human analysts focus only on exceptions. This drives operational leverage for customers. - **Audit-ready**: Every decision is documented and audit-ready from the start, which is critical for regulated industries. - **SOC 2 Type II compliant**: Rigorous security controls protecting customer-sensitive data. - **End-to-end platform**: Covers verification, fraud, registration, and monitoring in one system across the customer journey, reducing the need for multiple vendors. ## Strategic Focus - **Scaling the platform**: Continuing to expand the number of data sources and the breadth of business identity intelligence. - **Deepening regulated industry presence**: Specifically targeting banks, fintechs, lenders, and platforms where compliance and risk management are paramount. - **Product expansion**: Likely expanding into adjacent areas like enhanced due diligence (EDD), continuous monitoring, and more sophisticated fraud detection. - **International growth**: While currently US-focused, the platform’s infrastructure could expand to support global business verification. ## Why Work Here - **Culture**: Values transparency, ownership, and momentum. Core values include “Embrace ambition,” “Lead with curiosity,” “Win together,” and “Put customers first.” - **Work model**: Hybrid — employees are expected to be in the office at least 2 days per week (in San Francisco or New York). The company values in-person collaboration. - **Perks & benefits**: - Equity (stock options) for all full-time employees. - 3 months paid parental leave. - Annual learning & development budget. - Unlimited PTO (with encouragement to actually use it). - Medical, dental, and vision healthcare coverage. - 401(k) plan. - Pet-friendly offices with free snacks and drinks. - Flexible Spending Account (FSA). - Customized development tracks and promotion policies. - **Engineering culture**: Described as building “high-impact systems” with thoughtful, driven teammates. Roles include Software Engineer, Engineering Manager, Forward Deployed Engineer, Data Scientist, and Lead Data Scientist. - **Recognition**: Named America’s Best Startup Employers 2025, indicating strong employee satisfaction and company health. ## Sources 1. [middesk.com](https://www.middesk.com/) 2. [middesk.com/careers](https://www.middesk.com/careers) 3. [middesk.com/about](https://www.middesk.com/about) 4. [builtin.com](https://builtin.com/company/middesk) 5. [linkedin.com](https://www.linkedin.com/company/middesk) ## Other roles at Middesk - [Growth Lead, Organic](https://feeny.ai/job/growth-lead-organic-middesk-new-york-685jphmhnmky) — New York, NY - [Operations Analyst (Temporary)](https://feeny.ai/job/operations-analyst-temporary-middesk-new-york-zrsmzgvd4c09) — New York, NY - [Manager, Product Operations](https://feeny.ai/job/manager-product-operations-middesk-new-york-ka1rnxfyww95) — New York, NY - [Solutions Engineer, Mid Market](https://feeny.ai/job/solutions-engineer-mid-market-middesk-new-york-8hkhb3qabej8) — New York, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-middesk-new-york-atq1q1xebmth) — New York, NY - [Enterprise Account Executive - SF](https://feeny.ai/job/enterprise-account-executive-sf-middesk-san-francisco-awwss8k1fd8m) — San Francisco, CA - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-middesk-san-francisco-gyz7yga7p2xj) — San Francisco, CA - [Product Designer](https://feeny.ai/job/product-designer-middesk-san-francisco-x98xsdjbgxyz) — San Francisco, CA - [Group Product Manager](https://feeny.ai/job/group-product-manager-middesk-new-york-r7bqs21j82bh) — New York, NY - [Lead Data Scientist](https://feeny.ai/job/lead-data-scientist-middesk-san-francisco-0kckvxae1vzr) — San Francisco, CA