--- title: 'Solutions Architect at OpenGov' canonical: 'https://feeny.ai/job/solutions-architect-opengov-san-francisco-13tjjkahyq5x' type: 'job' last_seen: '2026-10-19' --- # Solutions Architect at OpenGov - **Company:** OpenGov - **Location:** San Francisco, CA - **Compensation:** $160k–$180k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-23 - **Last confirmed live:** 2026-10-19 - **Apply:** https://jobs.ashbyhq.com/opengov/2022aa44-1b09-4dcc-b10c-8aa6140b4c8e/application **Skills:** Enterprise software implementation, Software QA, Solutions architecture, SaaS environments, End-to-end test plans, Configuration models, Data environments, Cross-system dependencies, Enterprise SaaS configuration methodology, Workflow design, Data migration, Multi-product architecture, Cloud-based platform architecture > The Solutions Architect focuses on QA, testing, and solution design for complex government software implementations. The role involves leading UAT, executing test plans, and ensuring configuration quality while partnering with delivery leads and senior architects. ## Job description OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at [OpenGov.com](http://OpenGov.com). Job Summary: The Solutions Architect – Strategic Projects is a skilled individual contributor embedded within OpenGov's Strategic Projects Team, focused on quality assurance, technical validation, and solution design for complex government software implementations in the PS portfolio. This role is grounded in hands-on QA and testing execution: building and running validation frameworks, leading UAT in multi-stakeholder environments, and ensuring that what gets configured actually works in the field. The SA brings technical rigor to implementation delivery, partners closely with senior architects and delivery leads, and contributes to the team's configuration standards and quality practices. The ideal candidate is a disciplined QA practitioner with growing solution architecture skills who operates with high technical accuracy, communicates clearly with clients and internal teams, and is building toward independent ownership of complex delivery workstreams. Responsibilities: QA, Testing & Implementation Validation - Execute end-to-end test plans for complex, multi-product implementations; evaluate configuration models, cross-system dependencies, and data environments to surface and resolve quality gaps. - Apply and maintain go-live readiness criteria, configuration quality benchmarks, and post-go-live validation standards for assigned engagements. - Conduct root-cause analysis on configuration, product behavior, and data issues; escalate systemic patterns to senior SAs or PS leadership with clear documentation. - Operate within established QA frameworks, defect tracking standards, and readiness scoring systems; contribute improvements based on field observations. - Serve as a reliable escalation resource on configuration and quality issues within assigned engagements, providing clear, client-ready findings and remediation recommendations. UAT Leadership - Lead UAT planning and execution for assigned implementations; define acceptance criteria in partnership with clients, product teams, and delivery leads. - Adapt risk-based testing approaches to specific engagement dependencies and requirements. - Support stakeholder alignment on acceptance criteria through structured recommendations and clear tradeoff documentation. Solution Architecture & Technical Design - Partner with delivery leads and senior SAs to translate multi-stakeholder requirements into product-driven configurations; take increasing ownership of solution design as proficiency grows. - Apply and contribute to technical standards, configuration libraries, and solution design templates used across the PS organization. - Support pre-sales scoping efforts by contributing technical input on delivery feasibility and flagging configuration risks, under the guidance of PS Leadership. Cross-Functional Liaison & Product Influence - Translate field QA observations and client feedback into structured product input, routing to senior SAs or the PS-to-R&D liaison for roadmap consideration. - Document quality and configuration patterns across assigned engagements; flag systemic product gaps or delivery risks for PS leadership review. - Collaborate with Product, Engineering, and Change Management as directed to align on user readiness, adoption criteria, and go-live sequencing within assigned workstreams. Collaboration & PS Methodology - Share QA knowledge and configuration best practices with Implementation Consultants and peers through day-to-day collaboration and informal guidance. - Adhere to quality oversight mechanisms: reviews, audits, playbook standard, and contribute observations that improve delivery consistency across the portfolio. - Support the evolution of OpenGov's PS delivery methodology by documenting field learnings and contributing to playbook updates. Requirements and Preferred Experience: ## Experience - 4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments. - Demonstrated experience executing QA and validation delivery on complex, multi-workstream technology programs with phased go-lives. - Track record of applying repeatable QA frameworks and testing methodologies across team engagements. - Experience with or strong aptitude for state and local government technology programs; willingness to develop fluency in public sector implementation dynamics. Technical Proficiency - Demonstrated experience executing end-to-end test plans across complex, multi-platform systems; ability to evaluate configuration models, data environments, and cross-system dependencies. - Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture. - Working understanding of cloud-based platform architecture. Communication & Stakeholder Influence - Ability to participate in and support discovery sessions, design workshops, and UAT reviews, contributing clear documentation and follow-up. - Demonstrated ability to present QA findings, solution risks, and technical observations to client stakeholders in a clear, accessible way. - Collaborative working style with cross-functional teams including Product, Engineering, and Change Management. Additional Requirements - Willingness to travel to client sites for discovery, testing workshops, go-live support, and stakeholder meetings. - Bachelor's degree preferred or commensurate experience. - ISTQB, CSTE, or equivalent QA certification preferred. Compensation: San Francisco, CA: $160,000 - $180,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. ## Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches. ## About OpenGov ## Company Overview - **One-liner**: OpenGov provides a cloud-based platform of AI-enabled software solutions designed to modernize and streamline operations for local and state governments across the United States. - **Entity Type**: Private (acquired by Cox Enterprises in February 2024; previously venture-backed with $178M in total funding) - **Headquarters**: San Francisco, California, United States (additional hubs in Boston, Chicago, Dallas, Atlanta, Dubuque, and Pune, India) - **Founded**: 2012 - **Founders**: Nate Levine, Dakin Sloss, Joe Lonsdale, Zachary Bookman (Zac Bookman) ## Core Business - **Primary industry**: Government Technology (GovTech) – cloud software for public sector - **Target customers**: B2G – cities, counties, state agencies across the U.S. - **Mission**: “To power more effective and accountable government” [opengov.com/about/](https://opengov.com/about/) ## Products & Services For each major offering: - **OpenGov Permitting & Licensing**: AI-enabled platform for permits, licenses, inspections, and code enforcement – automates workflows, renewals, and applicant portals. - **OpenGov Enterprise Asset Management**: Tracks infrastructure assets (roads, bridges, water mains, parks) with work order management, lifecycle tracking, GIS integration, and reporting. - **OpenGov Financial Management**: Modern ERP cloud suite including general ledger, accounts payable, budgeting, procurement, and reporting – replaces legacy systems. - **OpenGov Budgeting & Performance**: Tools for operational, capital, and workforce budgeting with transparency dashboards and ERP integration. - **OpenGov Tax & Revenue Collection**: Centralizes tax billing, filing, and payments for business and property taxes. - **OpenGov Procurement & Contract Management**: Workflow automation for the entire procurement lifecycle, from requests to contracts, with AI and compliance controls. - **OpenGov Public Service Platform**: Unified platform integrating all modules, powered by AI, open APIs, and real-time analytics. [opengov.com/](https://opengov.com/) ## Market Standing - **Valuation/Market Cap**: $1.8 billion (acquisition price paid by Cox Enterprises in February 2024) [linkedin.com/company/opengov-inc](https://www.linkedin.com/company/opengov-inc) - **Key Metric**: Total funding raised prior to acquisition: $178 million across multiple rounds (Series B, D, etc.) - **Notable Investors/Partners**: Andreessen Horowitz, 8VC, Weatherford Capital, Formation 8, Thrive Capital; early supporters include Marc Andreessen, John Chambers, Laurene Powell Jobs, Scott Cook. Parent company: Cox Enterprises. - **Growth Signals**: Serves 2,000+ communities; 4,500+ software implementations; 1 in 3 Americans receive digital services via OpenGov; 845 employees (+17.3% year-over-year growth); expanded to 9 countries (India, Argentina, Ukraine, Hungary, Poland, etc.) [linkedin.com/company/opengov-inc](https://www.linkedin.com/company/opengov-inc) [opengov.com/about/](https://opengov.com/about/) ## Competitive Advantages - **Purpose-built for government**: Every product is designed specifically for local and state government workflows, not adapted from enterprise software. - **AI-enabled automation**: Embedded AI and automation reduce manual work, delays, and errors across permitting, procurement, and financial management. - **Integrated platform**: Single, secure platform with open APIs and robust integrations, replacing siloed legacy systems. - **Deep domain expertise**: Professional services team includes former public servants who understand government operations and best practices. - **Scale and trust**: Over 2,000 communities served and a proven track record of 4,500+ implementations. [opengov.com/](https://opengov.com/) ## Strategic Focus - **Current priorities**: Continue modernizing government operations through AI and automation; expand the number of communities served (targeting every U.S. community); deepen integration with existing ERP systems and third-party tools. - **Direction for growth**: Leverage the partnership with Cox Enterprises to scale faster, invest in product innovation, and broaden the platform’s capabilities to cover more government functions. [opengov.com/about/](https://opengov.com/about/) ## Why Work Here - **Culture highlights**: Mission-driven environment focused on public impact. Core values include “We Do What We Say We’ll Do”, “We Go the Extra Mile”, “We Care, A Lot”, “We Challenge the Status Quo”, and “Win As One”. Team celebrates wins with Gong ringing, ping pong nights, and sports events. - **Remote/hybrid/office policy**: Strong in-office culture – “Work from Work is a Perk” and hubs foster face-to-face collaboration. Offices in San Francisco (dog-friendly), Boston, Chicago, Dallas, Atlanta, Dubuque, and Pune. - **Notable perks**: Dog-friendly SF office, collaborative workspaces, team outings, and a focus on learning and growth. Engineering roles emphasize innovation and autonomy. - **Impact**: Employees directly contribute to making government more efficient and accountable, touching the lives of millions of Americans. [opengov.com/careers/](https://opengov.com/careers/) ## Sources 1. [OpenGov Careers Page](https://opengov.com/careers/) 2. [OpenGov About Page](https://opengov.com/about/) 3. [OpenGov Main Website](https://opengov.com/) 4. [OpenGov LinkedIn Profile](https://www.linkedin.com/company/opengov-inc) 5. 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