--- title: 'Solutions Architect - UK at Ema' canonical: 'https://feeny.ai/job/solutions-architect-uk-ema-united-kingdom-xeze8eecme2m' type: 'job' last_seen: '2026-10-14' --- # Solutions Architect - UK at Ema - **Company:** Ema - **Location:** United Kingdom - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-01-15 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/ema/4e8f0981-0e24-497f-bdc6-16d2902834aa ## Job description ## About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. In this role, you will: - Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. - Develop an in-depth understanding of Ema’s technology and underlying architectures - Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. - Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. - Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. - Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. - Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. - Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. - Help take Ema’s solution from POC to production. - Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with our engineering team to translate customer needs into a productionizable solution that fits into Ema’s deployment models. - Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Ema’s platform. Create repeatable processes. Create and maintain technical documentation, including solution architectures, integration guides, and best practices. - Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and product to resolve technical deployment obstacles and improve Ema. Ideally, you'd have: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 8+ years experience as a Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer or in a similar technical pre-sales role. - Strong understanding of enterprise SaaS solutions and cloud technologies. - Solid experience with solution design, architecture, and integration. - Familiarity with relevant programming languages and technologies. - Customer-focused mindset with a passion for understanding and solving customer challenges. - Excellent presentation and communication skills, with the ability to convey complex technical concepts to diverse audiences. - Strong collaboration skills, with the ability to work effectively both independently and as part of a global team. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. ## About Ema ## Company Overview - **One-liner**: Ema provides a universal agentic control plane that enables enterprises to build, deploy, and scale autonomous AI agents to automate complex workflows across every business function. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: March 2023 - **Founders**: Surojit Chatterjee (Co-Founder & CEO), Souvik Sen (Co-Founder & CTO) ## Core Business - **Primary industry**: Enterprise AI Software / Generative AI / Agentic AI - **Target customers**: Large enterprises across healthcare, financial services, legal, and technology sectors (B2B, Enterprise) - **Mission or purpose statement**: To give business and IT leaders one place to build, deploy, and scale AI Agents across every function—HR, Finance, Sales, Customer Support, Legal, and beyond. The company believes the future of work is "humans multiplied by AI Employees," not humans replaced by AI. ## Products & Services - **Ema Universal Agentic Control Plane**: A platform for building, deploying, and scaling AI Agents across all enterprise functions. - **EmaFusion™**: A patented AI fusion layer that blends 100+ LLMs to optimize for accuracy, cost, and latency on every query, without vendor lock-in. - **GWE™ (Generative Workflow Engine)**: The orchestration core that breaks complex enterprise workflows into multi-agent steps, with built-in human-in-the-loop, audit trails, and async operations. - **Enterprise Context Graph**: Deep, permissioned memory across an organization's data, systems, and processes so every AI Employee knows the business from Day One. ## Market Standing - **Valuation**: Not publicly disclosed - **Total Funding**: $75 million (across multiple rounds) - **Seed Round** (March 2024): $25M led by Prosus Ventures and S32 - **Series A** (July 2024): $36M led by Accel and S32 - **Additional Series A** (March 2026): $14M from 9 investors - **Notable Investors/Partners**: Accel, S32 (Section 32), Prosus Ventures, Hitachi Ventures, KPMG (strategic investment) - **Growth Signals**: - Employee headcount grew 89.2% year-over-year to 155 people. - Operates in 6 countries (US, India, UK, Canada, UAE, Germany). - Trusted by global enterprises across highly regulated industries. - Holds certifications including ISO 42001 (world's first AI management standard), SOC 2 Type II, ISO 27001, and HIPAA. - Supports on-premises and air-gapped deployment, a significant differentiator for security-conscious enterprises. ## Competitive Advantages - **EmaFusion™ Technology**: A proprietary multi-model approach that blends over 100 LLMs, optimizing for accuracy, cost, and latency while avoiding vendor lock-in. - **Enterprise-Grade Security & Compliance**: One of the few agentic AI platforms that supports on-premises and air-gapped deployment, with certifications like ISO 42001, SOC 2 Type II, ISO 27001, and HIPAA. - **Deep Enterprise Integration**: Pre-integrated with 200+ enterprise systems, with a permissioned "Enterprise Context Graph" that provides deep, institutional memory. - **Strong Strategic Backing**: Backed by top-tier VCs (Accel, S32) and a strategic investment from KPMG, signaling strong enterprise credibility. ## Strategic Focus - **Product Expansion**: Continuing to build out the agentic AI platform to cover more enterprise functions and workflows. - **Enterprise Adoption**: Deepening relationships with large, regulated enterprises (healthcare, financial services, legal). - **Global Scale**: Expanding operations across key markets (US, India, UK, Canada, UAE, Germany) to support a global customer base. - **Trust & Compliance**: Maintaining and expanding certifications (ISO, SOC 2, HIPAA) to meet the highest enterprise security standards. ## Why Work Here - **Culture**: Ema describes itself as an "AI-first" company that hires "fewer people with a hunger and growth mindset" and augments the human workforce with AI employees. Core values include being innovative, trusted, relentlessly driven, and bold. - **Engineering Philosophy**: The company has a published "Engineering Manifesto" and emphasizes hiring "builders and creators." They believe a "10x team is better than a 10x individual" and operate with a "no wait, no boundaries" approach. - **Work Environment**: "Everyone builds" is a key principle—employees are expected to write software, create original content, and build new processes regardless of their formal role. - **Remote/Hybrid Policy**: Not explicitly stated, but offices are located in the SF Bay Area (US), India, UK, and Canada, suggesting a global, likely hybrid-friendly setup. - **Talent Pool**: The company attracts talent from top tech companies (Google, Meta, Amazon, Coinbase, Databricks) and top universities (IIT Delhi), indicating a high-caliber peer group. - **Open Roles (as of mid-2026)**: 32 active job postings, including roles in ML Engineering, Backend Engineering, DevOps, Product Management, Security & Compliance, and Marketing. ## Sources 1. [ema.ai/careers](https://www.ema.ai/careers) 2. [jobs.ashbyhq.com/ema](https://jobs.ashbyhq.com/ema) 3. [Crunchbase - Ema](https://www.crunchbase.com/organization/ema-8724) 4. [LinkedIn - Ema](https://www.linkedin.com/company/ema-unlimited) 5. [Tracxn - Ema](https://tracxn.com/d/companies/ema/__ksb3jUKrtsxUjw6V-pJ_Daac843jAQUG62LqeRWEGJ0) ## Other roles at Ema - [Devops Engineer, US](https://feeny.ai/job/devops-engineer-us-ema-mountain-view-6xs6vam1xfxy) — Mountain View, CA - [IT Engineer](https://feeny.ai/job/it-engineer-ema-san-francisco-1g6631qr9fjg) — San Francisco, CA - [AI Resident UK/EMEA](https://feeny.ai/job/ai-resident-uk-emea-ema-united-kingdom-499aq5tctc5a) — United Kingdom - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-ema-united-states-5xq9tbb76n09) — United States - [Software Engineer, Full-Stack](https://feeny.ai/job/software-engineer-full-stack-ema-san-francisco-zetv3r0q2r6n) — San Francisco, CA - [Software Engineer, Machine Learning](https://feeny.ai/job/software-engineer-machine-learning-ema-vancouver-chp4xdz8xx6m) — Vancouver, Canada - [Field Marketing Manager, EMEA](https://feeny.ai/job/field-marketing-manager-emea-ema-united-kingdom-ftj8q0ayw809) — United Kingdom - [Software Engineer, Full-Stack](https://feeny.ai/job/software-engineer-full-stack-ema-vancouver-ktj8sbzdgr3w) — Vancouver, Canada - [Partner Manager - UK](https://feeny.ai/job/partner-manager-uk-ema-united-kingdom-wjefgt06nw9f) — United Kingdom - [Product Manager, UK](https://feeny.ai/job/product-manager-uk-ema-united-kingdom-c5rn0ymc65x6) — United Kingdom