--- title: 'Solutions Consultant at Assured' canonical: 'https://feeny.ai/job/solutions-consultant-assured-remote-p77xz6jpjebq' type: 'job' last_seen: '2026-09-25' --- # Solutions Consultant at Assured - **Company:** Assured - **Location:** Remote - **Compensation:** $165k–$185k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-09-25 - **Apply:** https://jobs.ashbyhq.com/assured/a19b81ba-829f-438d-9fd5-960c69d48fd3 ## Job description Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. Assured builds the software carriers use to modernize claims processing, from digital FNOL intake to fraud detection to adjuster tooling. Our Solutions team owns the technical relationship with named carrier accounts. We run discovery, map data between Assured and the carrier's systems, monitor production data for issues, and make sure the carrier gets full value out of what we build. We're looking for a Solutions Consultant to join the team. This is a hands on, execution focused role. You'll take on the recurring technical work that keeps our carrier accounts healthy, including defect tickets, documentation, QA, and account monitoring, while partnering closely with a Client Engagement Manager on the carrier accounts you support. ## What You'll Do - Run discovery and solution design for deployments and integration strategy, partnering with a Client Engagement Manager along the way. - Embed during critical phases, including initial deployment, major expansions, and FDT opportunities. - Own the technical narrative across your carrier accounts. - Write defect tickets that engineering can act on directly, with clear repro steps, sample payloads, and a description of expected versus observed behavior. - Review API payloads for mistranslations and data loss, and run smoke tests to confirm changes meet the carrier's requirements before they ship. - Maintain versioned workflow documentation and field level mapping specs as processes and integrations evolve. - Help monitor account health, including some SQL work against production data to track capture rates and flag anomalies before the carrier does. - Handle internal incident management across your carriers, raising critical information and knowledge up to the Client Engagement team. - Take on more ownership as you ramp up, picking up a growing slice of the technical relationship for one or more carrier accounts directly. ## What You'll Bring - πŸ”’ Comfort with SQL, JSON, and APIs. You can read a payload, write a query, and reason through a relational data model. - πŸ” Sharp attention to detail. You notice the small discrepancy in a payload or a data table that others miss. - ✍️ Clear written communication. You can write a defect ticket or a doc update that a teammate can act on without follow up questions. - πŸ’Ό 5 to 10 years of experience in a technical, analytical, or client facing role such as solutions engineering, technical account management, or implementation consulting, ideally at a SaaS company. - πŸ€– Some exposure to AI or machine learning powered products, and comfort learning how AI features work well enough to explain them to a carrier. - πŸš€ A proactive, low ego builder's mindset, with real motivation to grow and take on more. - πŸ“‹ P&C insurance or insurtech exposure is a plus but not required. Benefits: πŸ€‘ Competitive Compensation: Competitive salary and equity packages for all employees πŸ₯ Healthcare Plan: Platinum medical, dental, and vision πŸ›‘οΈ Free life insurance: Including long-term disability & short-term disability πŸ„ Unlimited PTO: Uncapped vacation days & paid holidays πŸ‘Ά Family Leave: Maternity & paternity πŸ“ˆ 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute 🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks πŸ‘ͺ Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses 🀝 Team events & Offsites: We're remote, but we regularly get together **We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @[assured.claims](http://assured.claims) email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information** Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. ## About Assured ## Company Overview - **One-liner**: Assured provides a vertical AI platform that powers end-to-end claims processing for the property and casualty (P&C) insurance industry, from intake to adjudication. - **Entity Type**: Private (Series B funding) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2019 - **Founders**: Justin Lewis-Weber (CEO) and Theo Patt (CTO) ## Core Business - **Primary industry**: Insurance technology (claims processing AI for P&C carriers) - **Target customers**: Large P&C insurers (B2B enterprise) - **Mission or purpose**: Modernize insurance claims processing by replacing manual, phone-and-fax workflows with AI-driven, agentic orchestration. ## Products & Services - **Assured Platform (Agentic Claims Engine)**: Modular, end-to-end claims automation covering FNOL, triage, adjudication, and fraud detection. Includes pre-built agents and deterministic workflows with safety guardrails. - **Voice AI**: AI voice agents purpose-built for insurance intake, gathering quality data while providing a self-service customer experience. - **Sidekick**: Streamlined telephonic FNOL interface that structures data for downstream AI models. - **Emma**: Embedded AI agent that recommends next best actions, auto-generates notes and tasks, and moves claims forward across the platform. - **Fraud Detection**: Real-time identification of inconsistencies and suspicious behavior across the claims lifecycle. - **First Contact**: Automated digital follow-up to gather documents, assign services, and reduce cycle time. - **Messaging**: Omnichannel messaging that automates workflows and accelerates resolution. - **Service Assignment**: Self-scheduling for inspections, repairs, rentals, and contractor visits. - **CAT (Catastrophe)**: Pre-event policyholder preparation and rapid ingestion/routing/triage of incoming claims. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding – $23.04M (Series B, per CBInsights); processes tens of millions of claims annually - **Notable Investors/Partners**: Backed by leading Silicon Valley venture investors (specific investors not publicly detailed); trusted by top U.S. insurers - **Growth Signals**: Headcount grew 60.9% YoY (53 employees); LinkedIn followers up +133.6% YoY; active job postings (24) increased +9.1% YoY; expanding beyond homeowners into commercial property, workers’ comp, and auto lines ## Competitive Advantages - **Vertical specialization**: AI built from the ground up for P&C claims complexity, not a generic model – includes claims-tuned evaluations, real-time monitoring, human-in-the-loop, and regulatory guardrails. - **Model-agnostic architecture**: Works with all major frontier LLM providers, preventing lock-in. - **Deterministic + agentic hybrid**: Uses agents where speed matters and deterministic logic where accuracy and auditability are critical. - **Proven at scale**: Already deployed across tens of millions of claims at enterprise insurers. - **White-glove implementation**: Forward-deployed teams work alongside client IT and claims operations to ensure rapid production deployment. ## Strategic Focus - Deepen platform penetration across all P&C lines (homeowners, auto, commercial, workers’ comp). - Expand agentic capabilities (Voice AI, Emma) to achieve straight-through processing for more claim types. - Scale fraud detection and catastrophe response modules. - Maintain safety and compliance as key differentiators in a heavily regulated industry. ## Why Work Here - **Remote-first culture**: Fully remote team with regular offsites and team events. - **Benefits**: Platinum medical/dental/vision, 401(k) contribution (3% regardless of employee contribution), unlimited PTO, paid family leave, health FSAs/HSAs, life/STD/LTD insurance, lunch stipend 2x/week, monthly phone stipend, home office perks. - **Compensation**: Competitive salary and equity packages for all employees. - **Engineering culture**: Execution-focused, high ownership, direct impact on a massive financial services market. Small, growing team (53 people) means broad responsibility and influence. - **Growth opportunity**: Rapidly scaling company (60%+ headcount growth) with room to shape products and processes. ## Sources 1. [assured.com (overview)](https://www.assured.com/) 2. [assured.com/about](https://www.assured.com/about) 3. [assured.com/careers](https://www.assured.com/careers) 4. [LinkedIn company page](https://www.linkedin.com/company/assured) 5. 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