---
title: 'Solutions Consultant at Everbridge'
canonical: 'https://feeny.ai/job/solutions-consultant-everbridge-united-states-r5y0qah5c6kt'
type: 'job'
last_seen: '2026-10-15'
---

# Solutions Consultant at Everbridge

- **Company:** Everbridge
- **Location:** United States
- **Compensation:** $94k–$130k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/everbridge/c770b231-ab79-47f1-b57a-b914b63ec2b0

## Job description

xMatters, an Everbridge company, is seeking a solutions Consultant to join our team. This is a remote, home-based role open to candidates anywhere in the United States.

xMatters’ cloud-native Digital Operations solution helps businesses automate responses to critical IT incidents. It supports on-call management, two-way communications across push, voice, email and SMS, incident triage, and remediation workflows. With more than a decade of experience in rapid communications, xMatters serves more than 1,000 leading global organizations. Its customers use the platform to help keep operations running during IT failures, product recalls, natural disasters, service outages, medical emergencies, supply-chain disruptions and other critical events. xMatters is part of Everbridge, a global organization with offices around the world.

Position overview We’re looking for a Solutions Consultant with experience in software consulting and professional services who enjoys working collaboratively and helping customers succeed. In this role, you’ll deliver consulting services that support the deployment and adoption of xMatters software.

Our engagements combine hands-on technical implementation with strategic consulting. You’ll help customers identify their needs, connect business goals to product capabilities, and realize value from their xMatters solutions. The right candidate brings technical aptitude, business acumen, and strong organizational and operational skills—and can work independently with clients to complete projects on time.

What you'll do:

- Build deep technical and business knowledge of xMatters products and use cases.
- Lead customers through requirements gathering, business-value mapping and workshops.
- Analyze customer challenges and develop practical insights and recommendations.
- Deliver post-sale consulting across the full engagement, including client management, implementation and knowledge transfer.
- Manage customer expectations, project scope and timelines.
- Identify opportunities for a focused initial deployment that supports adoption and delivers early value.
- Recommend and implement solutions that meet customer needs within the available time and scope.
- Configure integrations and data synchronization between xMatters and third-party applications.
- Communicate regularly with customers and build effective working relationships throughout each project.
- Help scope consulting engagements and estimate the effort required.
- Identify opportunities to improve xMatters and proactively develop solutions.
- Continue developing the skills and knowledge needed to take on broader responsibilities.

What you'll bring:

- At least 3 years of experience in professional services, software consulting or implementation.
- At least 3 years of experience managing projects or client relationships.
- Excellent verbal and written communication skills, with the ability to explain technical and business topics to stakeholders at all levels.
- A record of developing and deploying technical solutions.
- Sound judgment and decision-making, including when information is incomplete or conflicting.
- Strong project-planning and organizational skills.
- Analytical problem-solving skills, including the ability to translate customer requirements and objectives into technical solutions.
- The ability to work independently with integrity and accountability.
- A solid understanding of incident management, especially major incident management.
- Familiarity with event management, observability, collaboration-tool integrations and related processes.

## About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations. Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

## Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law. Employment Practices Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

## About Everbridge

## Company Overview
- **One-liner**: Everbridge provides a critical event management (CEM) platform that helps organizations keep people safe and operations running during crises.
- **Entity Type**: Public (NYSE: EVBG)
- **Headquarters**: Vienna, Virginia, United States
- **Founded**: 2002
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industry**: Critical Event Management, Enterprise Resilience, Public Safety & Security
- **Target customers**: B2B – global corporations, government agencies, nonprofit institutions, and enterprises
- **Mission/purpose**: “Keep People Safe and Organizations Running™” – digitizing organizational resilience to anticipate, mitigate, respond to, and recover from critical events.

## Products & Services
- **High Velocity CEM™ Platform**: AI-powered, end-to-end platform for incident response, risk visibility, coordination, and continuous improvement.
- **Everbridge Mass Notification**: Industry-leading notification engine that sends 5 billion messages per year to 600 million people across SMS, email, desktop alerts, and voice.
- **Everbridge 360™**: Real-time risk visibility and coordinated response solution.
- **Five core resilience solutions**: Business Operations, Digital Operations, People Resilience, Public Safety, and Smart Security.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources (public company; market cap varies by day)
- **Key Metric**: Annual Revenue – $448.8M (as per LinkedIn profile)
- **Total Funding**: $2.7B (cumulative, includes prior rounds and likely debt; company is now public)
- **Notable Investors/Partners**: Not explicitly listed; customers include 6,500+ global organizations; cited by Forrester for delivering 358% ROI.
- **Growth Signals**: Employee headcount of 1,094 (+3.9% YoY, +60 people); presence in 25 countries; 160+ worldwide patents; trusted by thousands of global enterprises and government agencies.

## Competitive Advantages
- **Industry‑leading AI**: Purpose‑built AI powers the High Velocity CEM platform, enabling autonomous actions when needed and human‑guided control when required.
- **Scale & Reliability**: Over 20 years of operation, 5 billion messages sent annually, and a track record of 99.999%+ uptime.
- **Comprehensive ecosystem**: The only end‑to‑end CEM platform covering the full incident lifecycle from threat identification to recovery.
- **Standards framework**: CEM Standards Framework™ and “Best in Resilience” certification provide a measurable, standardized approach to organizational resilience.

## Strategic Focus
- **Digitizing resilience**: Moving organizations from reactive incident response to proactive, AI‑driven critical event management.
- **Expanding AI capabilities**: Deepening automation and predictive analytics to improve response speed and accuracy.
- **Global reach**: Continuing to scale across industries and geographies, especially in public safety and enterprise security.

## Why Work Here
- **Culture & Values**: The company emphasizes its CLIP values – Customer First, Learning, Integrity, People. Employee resource groups (“Bridger Communities”) foster inclusion and connection.
- **Work Model**: “We may work in different places, but we’re one team” – indicates a flexible/hybrid environment with strong emphasis on social connection and inclusion.
- **Benefits**: Comprehensive medical/dental/vision, flexible PTO, retirement with employer match, short‑ & long‑term disability, FSA/HSA, telehealth, adoption assistance, and two paid volunteer days per year.
- **Learning & Development**: LinkedIn Learning subscription, internal promotion culture, and a focus on continuous skill‑building to foster employee resilience.
- **Mission‑driven**: Opportunity to work on technology that directly impacts public safety and organizational resilience on a global scale.

## Sources
1. [everbridge.com – Careers](https://www.everbridge.com/about/careers/)
2. [everbridge.com – Homepage](https://www.everbridge.com/)
3. [everbridge.com – Leadership](https://www.everbridge.com/about/leadership/)
4. [linkedin.com – Everbridge Company Profile](https://www.linkedin.com/company/everbridge)
5. [everbridge.com – History](https://www.everbridge.com/about/history/)

## Other roles at Everbridge

- [Channel Sales Manager - RedSky](https://feeny.ai/job/channel-sales-manager-redsky-everbridge-united-states-w2tmx7rkk3qy) — United States
- [Territory Sales Manager - RedSky](https://feeny.ai/job/territory-sales-manager-redsky-everbridge-united-states-m7q5a70twztq) — United States
- [Enterprise Account Executive - RedSky](https://feeny.ai/job/enterprise-account-executive-redsky-everbridge-united-states-2m0r315vgnf3) — United States
- [Territory Sales Manager - SMB](https://feeny.ai/job/territory-sales-manager-smb-everbridge-united-states-h9n4q4a93x0t) — United States
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-everbridge-united-states-b7t064cvkwh3) — United States
- [Senior Account Executive, New Business - West](https://feeny.ai/job/senior-account-executive-new-business-west-everbridge-united-states-d19rf11zpay6) — United States
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-everbridge-united-states-yjv8ejpzsj44) — United States
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-everbridge-united-states-fk4xsdzv2ps5) — United States
- [Manager, Customer Success and Technical Account Management](https://feeny.ai/job/manager-customer-success-and-technical-account-management-everbridge-canada-kgcymthq73wq) — Canada
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-everbridge-united-kingdom-bk3rne9f32dz) — United Kingdom