--- title: 'Solutions Consultant at Probook' canonical: 'https://feeny.ai/job/solutions-consultant-probook-manhattan-3emeceqwh1s4' type: 'job' last_seen: '2026-09-09' --- # Solutions Consultant at Probook - **Company:** Probook - **Location:** Manhattan, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/probook/d4bf0942-9da6-4157-802e-8e5991973841 ## Job description ## ABOUT PROBOOK Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate. Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation. ## The Role Probook is at an inflection point. We have product-market fit, a clearly defined target market, and capital to scale. What we need now is someone who can walk into a room with a skeptical operator and walk out with a champion. As a Solutions Consultant, you are the technical and commercial bridge between what our product does and what our prospects need it to do. You own the demo, the proof of concept, and the ROI narrative. You work directly with AEs to advance and close deals, embedded in the deal from first call to signature. You will become the most knowledgeable person in the room on both the prospect's operations and Probook's capabilities. This is not a support role. You are a deal-closer with a technical edge. ## Who You Are - A storyteller with substance. You run demos that make prospects see their own business differently. You don't recite features — you build narratives that land. - Operationally curious. You read a business fast. You ask the right questions, map their workflows, and identify where the pain lives before a prospect has finished explaining it. - Technically grounded. You understand software and systems well enough to credibly handle CTO and COO conversations in the same day — without pretending to be an engineer. - A deal-team player. You operate in sync with AEs, product, and engineering. You share context freely, close loops fast, and never let a deal stall because of a coordination gap. - Biased toward doing. You don't wait for a perfect demo environment or a complete asset library. You build what the deal needs and figure out the rest. ## What You Will Own - Product demonstrations: Lead tailored demos for Probook's highest-value prospects. Own the narrative, adapt in real time to the room, and make every demo feel built specifically for that operator. - Proof of concepts: Build POCs that give prospects a real look at how Probook performs in their workflows. Own the ROI story — quantify outcomes in terms that matter to the buyer. - Deal strategy: Partner with AEs on account strategy, stakeholder mapping, and objection handling. Be the technical authority on every deal you touch. - Asset building: Work with Product, Product Marketing, and Engineering to create and maintain demos, whitepapers, RFP responses, and an internal knowledge base of customer use cases. - Trusted advisor relationship: Become the person prospects want in the room. Build confidence in both you and the product at every stage of the deal cycle. ## Requirements - NYC Based: Excited to work in-office 5 days/week in our high-collaboration culture - 2+ years in a Solutions Consulting, Solutions Engineering, or Technical Consulting role — customer-facing, with a focus on B2B SaaS - Demonstrated ability to run product demos and build POCs that advance deals - Foundational understanding of software systems and system design — enough to hold technical conversations without being in the weeds - Strong written and verbal communication — you can simplify complexity without losing credibility - Comfortable with up to 10-20% domestic travel Why Join Probook? - The Tailwinds: $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share. - The Traction: $XXM ARR in 18 months. Product-market fit proven; now we're scaling. - Funding: $40M raised from Sequoia and Andreessen Horowitz - The Team: >60 people, our founding team comes from the space and has spent thousands of days onsite with our customers. We live the space. We're also becoming one of the most talent-dense start-ups in NYC (MIT, Harvard, UPenn M&T, Waterloo, Citadel, Palantir). ## Compensation & Benefits - Equity: Meaningful equity - Salary: $140,000 - $160,000 OTE - Health: Comprehensive medical, dental, and vision - Perks: $500 monthly Ramp card for commuting, meals, gym, etc. (plus $25 in nightly meal delivery credit) and really good office snacks. - Access: Direct access to world-class investors and advisors ## About Probook ## Company Overview - **One-liner**: Probook builds an AI-powered operating system for home services companies, automating dispatch, lead management, and customer communication to help trades businesses scale. - **Entity Type**: Private (raised $40M Series A) - **Headquarters**: New York, NY, United States - **Founded**: 2022 - **Founders**: Ben Cervantez (Co-Founder), George Eliadis (Co-Founder & CEO), Lewis Zhang (Co-Founder & CTO) ## Core Business - **Primary industry**: Home Services Software / AI / Vertical SaaS - **Target customers**: Home services companies (HVAC, plumbing, electrical, pressure washing, etc.) — primarily mid-market and enterprise operators with multiple locations and large dispatch teams - **Mission or purpose statement**: Built by the trades, for the trades — to solve the hardest operational problems in home services with AI. ## Products & Services - **Probook AI Operating System**: An all-in-one platform that automates dispatch, lead capture, outbound booking, and customer communication. Key features include: - **AI Dispatch**: Automatically matches technicians to jobs based on skills, location, and history; forecasts ETAs. - **Lead Capture & Chat Automation**: Handles 90% of customer chats automatically, capturing every lead from voice calls and web. - **Outbound Booking**: Automatically fills the board by working unsold estimates and outbounding to past customers. - **Full Context CRM**: All customer interactions in one place, with full history checks before jobs hit the board. - **Integrations**: Works natively with ServiceTitan and other industry tools. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Raised **$40M** in funding from Sequoia Capital and Andreessen Horowitz (a16z) — announced on their homepage. - **Notable Investors/Partners**: Sequoia Capital, Andreessen Horowitz (a16z) - **Growth Signals**: - 3,518 LinkedIn followers (+2.8% monthly growth) - Website traffic: ~10,906 monthly visits (+5.2% monthly, +202.9% yearly) - Customer results cited: 20%+ increase in average ticket, 82% true booking rate, 22 → 10 dispatchers, 15,000+ calls/month handled - Describes itself as "the fastest-growing AI startup in New York" - Backed by two of the most prestigious VC firms in the world ## Competitive Advantages - **Domain expertise**: Founders grew up in the trades; CEO George Eliadis ran a pressure washing business for 6 years. The team "came up in the trades" and deploys in person, configuring alongside customers. - **Talent density**: Engineering team includes multiple ICPC World Finalists and IMO Gold Medalists — described as "more talent-dense than early Ramp." - **GTM/CS expertise**: Leadership from Procore, Zocdoc, and other vertical SaaS leaders. - **Focus on dispatch as the core**: Unlike other AI vendors, Probook is built around dispatch — the operational heart of home services — making it uniquely sticky. ## Strategic Focus - **Category creation**: Building the "AI operating system for home services" — a new category-defining product. - **Vertical depth**: Deep integration with existing tools (ServiceTitan) and workflows, rather than a horizontal AI play. - **Scaling the team**: Actively hiring across engineering, sales, customer success, and operations to fuel rapid growth. - **In-person deployment**: Hands-on, high-touch implementation to ensure outcomes — "stay on the hook for the results we sell." ## Why Work Here - **Culture**: Described as a "small, cracked team" with diverse professional backgrounds. The company emphasizes working on "harder and more real" problems than quant or big tech. - **Talent density**: Opportunity to work alongside world-class engineers (ICPC finalists, IMO gold medalists) and operators from top vertical SaaS companies. - **Impact**: Early-stage startup with a clear product-market fit and massive market opportunity — employees can have outsized influence. - **Location**: Based in New York City (office in NYC). Roles are listed as full-time and in-office (New York). - **Perks/Notable**: Backed by Sequoia and a16z; strong engineering culture; focus on solving real problems for real businesses. - **Open roles** (as of latest data): Founding Design Engineer, Senior Software Engineer, Staff Software Engineer, Sales Development Representative, Head of Implementation, Enterprise Customer Success Manager, FDE, Founders Associate, Business Operations Lead, Founding GTM Recruiter, Enterprise Account Executive, Solutions Consultant, Executive Assistant, Head of Talent. ## Sources 1. [probook.ai](https://www.probook.ai/) 2. [probook.ai/company](https://www.probook.ai/company) 3. [probook.ai/careers](https://www.probook.ai/careers) 4. [jobs.ashbyhq.com/probook](https://jobs.ashbyhq.com/probook) 5. [linkedin.com/company/probook-ai](https://www.linkedin.com/company/probook-ai) ## Other roles at Probook - [Deployment Strategist](https://feeny.ai/job/deployment-strategist-probook-manhattan-5cp16xgr8v3s) — Manhattan, NY - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-probook-manhattan-h6kmde34y0qz) — Manhattan, NY - [Events Marketing Specialist](https://feeny.ai/job/events-marketing-specialist-probook-manhattan-8sbbkwpw2g8k) — Manhattan, NY - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-probook-manhattan-4qab6c8d49gr) — Manhattan, NY - [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-probook-manhattan-6zvabj1xgfzk) — Manhattan, NY - [Strategic Account Executive](https://feeny.ai/job/strategic-account-executive-probook-manhattan-qbgpn949f7h9) — Manhattan, NY - [Head of Talent](https://feeny.ai/job/head-of-talent-probook-manhattan-7hynck42xfdr) — Manhattan, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-probook-manhattan-ycz56n4vypyc) — Manhattan, NY - [Founding Design Engineer](https://feeny.ai/job/founding-design-engineer-probook-manhattan-4rrs7zp1rdst) — Manhattan, NY - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-probook-manhattan-5ktxcmqwrpr7) — Manhattan, NY