---
title: 'Solutions Consultant at Synthesia'
canonical: 'https://feeny.ai/job/solutions-consultant-synthesia-austin-wmb0j2chkybv'
type: 'job'
last_seen: '2026-09-08'
---

# Solutions Consultant at Synthesia

- **Company:** [Synthesia](https://feeny.ai/companies/synthesia)
- **Location:** Austin, TX
- **Compensation:** $70k–$120k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-02-12
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/synthesia/80f2ab32-2f99-4666-b109-432d30bf94ab/application

**Skills:** SaaS, AI, Enterprise Technology, Solution Design, Demos, Discovery, Pilot Design

> The Solutions Consultant drives technical validation and value realization for Synthesia by conducting discovery, designing solutions, and demonstrating product value to prospects and customers. This role bridges sales, customer success, and product teams to ensure customers adopt and expand their usage of the AI vi...

## Job description

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

## THE ROLE

We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows.

As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond.

Discovery & Strategic Workshops

- Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics.
- Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions.
- Build advisory relationships through thoughtful questioning, active listening, and demonstrating deep understanding of customer priorities, constraints, and competitive landscape.

Change Management & Adoption Readiness

- Assess organizational readiness for change; identify adoption blockers and enablement gaps across teams and functions.
- Develop rollout strategy that account for organizational structure, culture, and governance requirements.
- Advise on stakeholder alignment, communications strategy, and success metrics that drive sustainable adoption.

Enablement, Adoption & Early Value

- Own the path from signed deal to first live workflow, ensuring customers reach value quickly and build momentum for broader adoption.
- Lead impactful enablement sessions focused on customer workflows, priorities, and use cases, driving sustainable behavior change and real usage.
- Establish the conditions for repeatable usage, champion development, and broader rollout across teams and workflows.

Unlock Expansion & Strategic Account Growth

- Identify additional teams, workflows, and use cases where Synthesia can deliver more value; define the right starting point and a credible path to broader adoption over time.
- Stay close to strategic accounts where deeper solutioning and partnership unlock adoption and expansion opportunities.
- Position yourself as the go-to resource for how to maximize Synthesia's impact across their organization.

Build Repeatability & Drive Quality at Scale

- Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality and efficiency across engagements.
- Build the tools, playbooks, and templates that make the function more repeatable: demo environments, workshop facilitation guides, onboarding playbooks, and solution libraries.
- Turn customer insights into structured feedback for Product, Marketing, and Sales that shapes our roadmap, positioning, and go-to-market strategy.

Cross-Functional Leadership

- Align with Customer Success on adoption risk, rollout design, and expansion opportunities; act as the connective layer ensuring strategic context carries through handoffs.
- Partner with Account Executives to define deal strategy, assess opportunity stage, and provide visibility on deal risks and timelines.
- Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes based on field insights.

## WHAT WE ARE LOOKING FOR

- 4+ years in Solutions Consulting, Management Consulting, Enablement, or a similar customer-facing role.
- Strong relationship builder who earns trust, asks insightful questions, listens actively, and demonstrates genuine curiosity about how customers work and what matters to them.
- Excellent workshop facilitation, presentation, and communication skills, in person and remote; ability to explain complex concepts clearly to technical and non-technical audiences.
- Self-motivated and organized; ability to manage multiple customers and initiatives simultaneously while maintaining relationship depth.
- Consultative problem-solver who brings clarity to ambiguity; bias for action and high ownership.
- Collaborative mindset; thrives working with CSMs, AEs, Product, and other teams to drive customer and company success.
- Comfortable across SaaS, AI, and enterprise technology environments.

## THE GOOD STUFF

In addition to being part of a great team in a fun and innovative environment, we offer:

- Competitive salary + stock options in our fast-growing Series E startup
- Hybrid working environment or remote-friendly
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- Generous referral scheme
- Brand new computer + monitor

Salary: $70,000–$150,000 based on experience level

Location: Hybrid - New York City or Austin, Texas

## About Synthesia

## Company Overview
- **One-liner**: Synthesia is an all-in-one AI video platform that enables businesses to create, localize, manage, and publish professional-quality videos using AI avatars and voiceovers, without any filming equipment or video editing skills.
- **Entity Type**: Private (Series C)
- **Headquarters**: London, United Kingdom
- **Founded**: 2017
- **Founders**: Victor Riparbelli (CEO), Prof. Lourdes Agapito, Steffen Tjerrild (COO), Prof. Matt Niessner

## Core Business
- **Primary industry**: AI Video Platform / Enterprise SaaS / Creative Technology
- **Target customers**: B2B, Enterprise (trusted by 50,000+ teams globally, including 90% of the Fortune 100)
- **Mission statement**: "Helping people work better" — transforming how organizations train, onboard, and upskill their employees with AI.

## Products & Services
- **Synthesia AI Video Platform (Core)**: Full-stack SaaS platform for creating AI videos. Includes AI avatars (240+), AI voices in 160+ languages, 1-click translation, real-time team collaboration, version control, brand kit management, analytics (views, drop-offs, completion rates), and SCORM export for LMS integration.
- **AI Avatars**: Customizable, expressive AI avatars that speak 160+ languages. Users can also create their own custom avatar.
- **AI Screen Recorder**: Polished screen recordings with instant transcripts (removes 'ums' and 'uhs'), editable and translatable.
- **Multilingual Video Player**: Single player to watch and organize videos in 160+ languages.
- **AI Video Assistant & Academy**: Tutorials and onboarding tools to help users create videos quickly.
- **Enterprise Security Suite**: SOC 2 Type II, GDPR, ISO 42001 compliant, with SAML/SSO. Designed to satisfy the toughest legal and security teams at Fortune 100 companies.

## Market Standing
- **Valuation/ Market Cap**: Not publicly disclosed (last known funding round: Series C, $180M raised, led by Accel and Nvidia in 2023, valuing the company at $1B+ — Unicorn status).
- **Key Metric**: **$100M+ Annual Recurring Revenue (ARR)** — announced by COO & Co-founder Steffen Tjerrild in a public LinkedIn post [linkedin.com](https://www.linkedin.com/posts/steffentjerrild_probably-the-milestone-im-most-proud-of-activity-7317848922612224001-UuZ1)
- **Notable Investors/Partners**: Accel, Nvidia (lead Series C), with previous investors including Kleiner Perkins, GV, FirstMark Capital, and MMC Ventures. The company has an active partnership ecosystem including integrations with LMS providers and enterprise tooling.
- **Growth Signals**: 
  - Crossed $100M ARR (strong product-market fit and revenue growth).
  - Used by 90% of the Fortune 100 and 50,000+ teams.
  - Engineering team scaled from 0 to 80+ engineers.
  - Over 1M+ users on the platform.
  - Hiring in 26+ countries with offices in London and NYC.
  - Continues to expand product suite (AI avatars, video agents, analytics, and skill development products).

## Competitive Advantages
- **Proprietary AI & Avatars**: Deep AI research spanning computer vision, graphics, and NLP (co-founders from Stanford, Cambridge, UCL, TUM). Avatars are highly expressive and support 160+ languages with accurate lip-sync.
- **Enterprise Security & Compliance**: SOC2, GDPR, ISO42001, SAML/SSO — a key differentiator for Fortune 100 clients who require stringent security.
- **End-to-End Platform**: Combines creation, localization, management, analytics, and version control in one tool — reducing reliance on multiple vendors and agencies.
- **AI Ethics-First**: 10% of the team is dedicated to AI safety and ethics, a strong trust signal for enterprise buyers.
- **Velocity & Innovation**: Engineering team delivers meaningful features every few days, not weeks, enabling rapid iteration.

## Strategic Focus
- **Enterprise Scale & Platform Depth**: Deepening integrations with enterprise tooling (LMS, security suites) and expanding video product suite (Avatars, Agents, skill development).
- **Global Localization**: Strengthening 160+ language support and 1-click translation to serve multinational enterprises.
- **AI Ethics & Trust**: Maintaining a dedicated ethics team and proactive AI policy engagement to stay ahead of regulation and build customer trust.
- **Product Expansion**: Moving from video creation to a broader "visual communication" platform including AI Agents and analytics-driven optimization.
- **Talent Acquisition**: Scaling the global team across engineering, research, and go-to-market functions, with a focus on high-velocity engineering culture.

## Why Work Here
- **Global & Remote-First Culture**: Team spans 26+ countries. Offices in London and NYC, with remote work flexibility. Roughly 80% of London HQ staff are immigrants, fostering a diverse, international environment.
- **High-Velocity Engineering**: Engineers deliver meaningful features every few days (no long releases). Minimal meetings and SCRUM ceremonies — a focus on building and shipping.
- **Growth & Ownership**: Real ownership from day one. Clear progression paths, annual learning budget, access to courses and conferences.
- **People-First & AI Ethics**: 10% of team dedicated to AI safety. Strong emphasis on work-life balance with competitive compensation, PTO, and benefits.
- **H-1B Friendly**: CEO Victor Riparbelli has publicly highlighted that the London office provides a strong alternative to US visa uncertainty, with ~80% of staff being immigrants.
- **Top-Tier Team**: Founders and engineering leadership from Stanford, Cambridge, UCL, TUM, and top tech companies.

## Sources
1. [synthesia.io/about](https://www.synthesia.io/about)
2. [synthesia.io](https://www.synthesia.io/)
3. [synthesia.io/careers](https://www.synthesia.io/careers)
4. [linkedin.com/company/synthesia-technologies](https://uk.linkedin.com/company/synthesia-technologies)
5. [pitchbook.com/profiles/company/267090-49](https://pitchbook.com/profiles/company/267090-49)
6. [linkedin.com/posts/steffentjerrild](https://www.linkedin.com/posts/steffentjerrild_probably-the-milestone-im-most-proud-of-activity-7317848922612224001-UuZ1)
7. [linkedin.com/posts/victorriparbelli](https://www.linkedin.com/posts/victorriparbelli_h-1bs-are-causing-a-lot-of-uncertainty-right-activity-7375861659610836993-UULl?utm_source=share&utm_medium=member_desktop&rcm=ACoAABVaNoYBu2QiVriT0MMLe-cbAPv2sPNI2cA)

## Other roles at Synthesia

- [Principal/Staff Software Engineer](https://feeny.ai/job/principal-staff-software-engineer-synthesia-seattle-ymja104t7vy8) — Seattle, WA
- [Principal Product Marketing Manager, API](https://feeny.ai/job/principal-product-marketing-manager-api-synthesia-london-1f8bmqszfr1v) — London, United Kingdom
- [Head of Product Marketing](https://feeny.ai/job/head-of-product-marketing-synthesia-london-90xzmtg7s16x) — London, United Kingdom
- [Social Media Associate](https://feeny.ai/job/social-media-associate-synthesia-new-york-dejxzkpjymf6) — New York, NY
- [Social Media Associate](https://feeny.ai/job/social-media-associate-synthesia-london-j35mw2hqg7dh) — London, United Kingdom
- [Senior Commercial Counsel](https://feeny.ai/job/senior-commercial-counsel-synthesia-new-york-rebvt4wn5dxz) — New York, NY
- [Revenue Enablement Manager, Onboarding](https://feeny.ai/job/revenue-enablement-manager-onboarding-synthesia-new-york-ge93crjyp0n8) — New York, NY
- [SecOps Security Engineer (Staff-level, L6)](https://feeny.ai/job/secops-security-engineer-staff-level-l6-synthesia-united-states-m6yyf3fg2ev0) — United States
- [Marketing General Application](https://feeny.ai/job/marketing-general-application-synthesia-london-xzw9k7ernenc) — London, United Kingdom
- [Director, Customer Success Strategy and Operations](https://feeny.ai/job/director-customer-success-strategy-and-operations-synthesia-new-york-j4zz8y34gvcm) — New York, NY