--- title: 'Solutions Consultant Team Lead at Cayuse' canonical: 'https://feeny.ai/job/solutions-consultant-team-lead-cayuse-chicago-b1dderv9jnzs' type: 'job' last_seen: '2026-10-19' --- # Solutions Consultant Team Lead at Cayuse - **Company:** Cayuse - **Location:** Chicago, IL - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/cayuse/jobs/8893055002 ## Job description The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes. But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team. Cayuse is seeking a Solutions Consultant Team Lead with hands-on experience in pre- and post-award research administration to lead customer-facing solution engagements and develop our Solutions Consulting team. This player-coach will personally deliver discovery, demonstrations, and solution validation while improving the team’s product expertise, presentation quality, and execution. The ideal candidate has worked within a sponsored programs office, research administration function, or comparable research organization and understands the operational challenges faced by researchers, administrators, finance teams, and institutional leaders. They can translate that experience into compelling demonstrations that connect Cayuse capabilities to customer priorities and help buyers make confident decisions. ## Responsibilities - Lead pre and post award solution engagements. - Lead discovery and tailored demonstrations across proposal development and submission, sponsored project and award management, agreements, fund management and project effort workflows. - Partner with Account Executives and Strategic Account Managers to uncover business problems, define success criteria, shape win themes and advance new business with expansion opportunities. - Demonstrate complete workflows and connect capabilities to reduced administrative effort, stronger oversight, financial visibility, collaboration and the researcher experience. - Lead strategic presentations, proofs of concept, and solution validation; identify product gaps, implementation considerations and integration requirements early. - Provide accurate product-fit assessments and RFP/RFI responses. Review solution content and positioning, maintain reusable response assets and advise Sales Leadership on go/no-go decisions. - Communicate current capabilities and limitations accurately, engaging Product, Services or technical specialists when additional expertise is needed. - Coach and coordinate the Solutions Consulting team. - Lead weekly coaching, call shadowing, and demonstration reviews, with actionable feedback on discovery, storytelling, objection handling and value articulation. - Coordinate assignments and coverage based on expertise, capacity, opportunity priority and customer deadlines; maintain an active personal demonstration workload. - Build onboarding plans, module certification standards, recorded training, and reusable demo scenarios. Develop pre- and post-award coverage across the team and support broader Research Suite learning. - Maintain dependable demo environments and documentation; reinforce preparation, follow-through, CRM discipline and response standards. - Identify skill and performance gaps early and partner with the VP of Sales on development plans, performance feedback and hiring needs. - Cross functional collaboration. - Partner with Product Management to share recurring customer needs, competitive insights, and product gaps in a clear, prioritized format. - Collaborate with Implementation, Professional Services, Customer Success, and Support to validate assumptions and support effective sales handoffs. - Contribute to sales enablement, competitive positioning, and consistent messaging across higher education, healthcare and research organizations. ## Qualifications - 7+ years of combined experience in research administration, sponsored programs, solutions consulting or related work, including substantial hands-on experience within a research institution or organization. - Direct experience across both pre- and post-award operations with depth in at least one and a practical understanding of how the two connect. - Working knowledge of proposal development, sponsor submissions, award setup, agreements, award administration, effort reporting and research financial management; familiarity with sponsor requirements and institutional controls. - Experience using, administering, selecting or implementing electronic research administration systems and translating complex workflows into clear explanations. - Demonstrated ability to lead engaging presentations, facilitate discovery, and communicate with operational staff, researchers and executive stakeholders. - Experience coaching, mentoring or leading colleagues with the ability to set expectations, provide constructive feedback and build accountability. - Strong organization and judgment, with the ability to balance customer engagements, team development, and competing deadlines. - Bachelor’s degree or equivalent relevant experience; willingness to travel for customer meetings, conferences, and team activities as needed. - Experience in software presales, solutions consulting or vendor evaluation, including tailored demonstrations and complex buying processes. - Experience with Cayuse or comparable pre- and post-award platforms and familiarity with ERP and finance integration requirements. - Experience leading a sponsored programs or research administration team, driving process improvement or implementing research systems. - CRA, CPRA, or CFRA certification; involvement in NCURA, SRAI or comparable professional associations. What Success Looks Like - Personally lead or support approximately 3–4 demonstrations per week, adjusted for engagement complexity, preparation and leadership responsibilities. - Establish early certification and independent coverage for priority pre- and post-award products, followed by broader Research Suite proficiency through an agreed ramp plan. - Conduct weekly coaching and at least one formal demonstration review per consultant each month; show measurable improvement in team readiness and delivery quality. - Meet agreed response and RFP deadlines and share a monthly view of team capacity, quality, development progress and contribution to opportunity advancement. - Build customer confidence and contribute to stronger competitive positioning, opportunity progression and revenue outcomes in partnership with Sales. ## Benefits - Competitive Medical Benefits (PPO + HSA available) - Vision, Dental, Short-Term Disability fully covered by Cayuse - Unlimited PTO + Holidays + Flexible Work Schedule - Remote Work Stipend - Equal Paid Parental Leave - 401k with Employer Matching - Quarterly Wellness Reimbursement - Remote Work Environment, supporting the Ultimate Employee Experience Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes. Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce. ## About Cayuse ## Company Overview - **One-liner**: Cayuse provides a cloud-based, connected suite of research administration and compliance software that powers the full research lifecycle for academic, healthcare, life science, government, and nonprofit organizations. - **Entity Type**: Private (acquired by Quad Partners in 2017) - **Headquarters**: Portland, Oregon, United States - **Founded**: 1994 - **Founders**: Chris Harker, PhD (conceived the original idea at Oregon Health & Science University) ## Core Business - **Primary industry/industries**: Research Administration Software, Grant Management, Compliance Management, Higher Education Technology, Healthcare IT - **Target customers**: B2B – Higher education institutions, healthcare organizations, life sciences companies, government agencies, nonprofits, and international research organizations (operates in Canada, UK, Ireland, Middle East, and APAC) - **Mission statement**: "Empower organizations to conduct globally connected research and sponsored projects, advancing their impact on science, discovery, and society." ## Products & Services - **[The Cayuse Suite](https://www.cayuse.com/)**: A connected, cloud-based platform that centralizes task management and unifies user data across the entire research lifecycle. - **[Compliance Management](https://www.cayuse.com/)**: Tools to simplify oversight across IRB, IACUC, COI, and biosafety. - **[Award Management](https://www.cayuse.com/)**: Streamlines proposals and post-award tasks to save time and ensure compliance. - **[Vivarium Management](https://www.cayuse.com/)**: Manages animal care, orders, inventory, and billing in one modern system. - **[Technology Transfer](https://www.cayuse.com/)**: Tracks disclosures, IP, and licensing to move research from lab to market. - **[Cayuse ThreatShield](https://www.cayuse.com/)**: A security product introduced in 2024 (per LinkedIn news). ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Annual Revenue**: $6.5 million (per LinkedIn company data) - **Total Funding**: Not disclosed (acquired by Quad Partners in 2017) - **Key Metric**: Serves 720+ global research institutions - **Notable Investors/Partners**: Quad Partners (parent company) - **Growth Signals**: - 339+ product go-lives last year - 168k+ IRB studies submitted - 300k+ unique user logins - 94% overall customer satisfaction rating - 98% configuration, expert guidance, and support rating - 30+ years serving the research community - Recent new customer implementations in 2024 - Expanded leadership: Maria Siambekos joined as COO in June 2024 - Launched Cayuse ThreatShield in 2024 - Acquired Haplo Services Ltd (2021), Process Pathways Inc, and NWB Sensors (2018) ## Competitive Advantages - **Market leader**: Described as "The #1 grant management system for higher education" - **Full lifecycle coverage**: End-to-end platform covering pre-award, post-award, compliance, vivarium, and technology transfer – a rare breadth in the market - **Deep domain expertise**: 30+ years of specialization in research administration - **Global compliance**: Platform supports region-specific regulation and remote collaboration for global teams (Canada, UK, Ireland, Middle East, APAC) - **Customer satisfaction**: 94% overall satisfaction and 98% support rating, with 339+ go-lives per year - **Proven ROI**: Reported 20% time savings for customers like Providence Health ## Strategic Focus - **Product expansion**: Continuing to build out the full lifecycle suite (as seen with acquisitions and new product launches like ThreatShield) - **Global growth**: Serving international markets and supporting region-specific compliance - **Customer success**: Heavy emphasis on post-launch support, customer success team, online community, and The Cayuse Academy - **Innovation philosophy**: "If it adds value, it’s innovation" – focused on continuous improvement for customers and team ## Why Work Here - **Culture**: Emphasizes collaboration, continuous learning, and professional development. Employee-led thought leadership and training are encouraged. - **Culture-Based Slack Channels**: Pet photos, wellness challenges, online events – to connect employees through shared interests. - **Holistic well-being**: "We encourage and support a holistic approach to well-being, prioritizing physical, mental, and emotional health for our employees and the communities we serve." - **Remote-first**: Most roles are listed as "Remote - US Based" (Engineering, Product Management, Sales, Support) - **Diversity & Inclusion**: "We proactively recruit, engage, and retain diverse and empowered teams. Everyone has equal access to opportunities." - **Impact**: Work directly supports organizations conducting life-changing research – a mission-driven environment - **Company size**: ~129 employees (per LinkedIn), offering a small-company feel with the stability of a 30-year-old company backed by private equity - **Current openings**: Engineering Manager, Senior Software Engineer (Java), Tech Lead, Technical Program Manager, Product Manager - Compliance, Senior Account Executive, Strategic Account Manager, Solutions Consultant, Business Development Representative ## Sources 1. [cayuse.com](https://www.cayuse.com/) – Company website 2. [cayuse.com/about](https://www.cayuse.com/about/) – About page, mission, leadership 3. [cayuse.com/careers](https://www.cayuse.com/careers/) – Careers page, culture, benefits 4. [job-boards.greenhouse.io/cayuse](https://job-boards.greenhouse.io/cayuse) – Current job openings 5. [linkedin.com/company/cayuse](https://www.linkedin.com/company/cayuse) – LinkedIn company profile (revenue, headcount, news) ## Other roles at Cayuse - [Client Relationship Director](https://feeny.ai/job/client-relationship-director-cayuse-remote-zvv5rtwfsa1z) - [Regional Director, APAC](https://feeny.ai/job/regional-director-apac-cayuse-sydney-ye8b4xpmxsyk) — Sydney, Australia - [VP of Product Management](https://feeny.ai/job/vp-of-product-management-cayuse-remote-97tkayf1xpsv) - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-cayuse-remote-9ekb15456ed2)