---
title: 'Solutions Consultant at Xero'
canonical: 'https://feeny.ai/job/solutions-consultant-xero-melbourne-n47m435fpyzz'
type: 'job'
last_seen: '2026-09-05'
---

# Solutions Consultant at Xero

- **Company:** [Xero](https://feeny.ai/companies/xero)
- **Location:** Melbourne, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/xero/63ecc2c8-8159-4a86-addc-4f1558403667

## Job description

The role & it's impact:

As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.

By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.

The team & how they connect:

You will join a collaborative team of five reporting directly to our Partner Consulting Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.

Initially, the role will focus on:

- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections

Where and how you can work:

We support a flexible hybrid working model designed to give you balance while keeping you connected. This role can be based in either Sydney or Brisbane, with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.

Here are some of the things we are looking for:

- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!

## About Xero

## Company Overview
- **One-liner**: Xero provides cloud-based accounting and financial management software for small businesses, serving over 4.9 million customers worldwide.
- **Entity Type**: Public (ASX: XRO, S&P/ASX 200 component)
- **Headquarters**: Wellington, New Zealand
- **Founded**: July 6, 2006
- **Founders**: Rod Drury, Hamish Edwards

## Core Business
- **Primary industry**: Cloud accounting software (SaaS)
- **Target customers**: Small businesses, accountants, and bookkeepers (B2B)
- **Mission**: To make life better for small businesses globally by automating routine tasks and delivering actionable insights.

## Products & Services
- **Xero Accounting Software**: Cloud-based platform for invoicing, bank reconciliation, expense tracking, payroll, and financial reporting. Sold by subscription (Starter, Standard, Premium tiers).
- **JAX – AI Finance Partner**: An AI-powered assistant integrated into Xero that automates routine tasks and provides insights to help businesses grow.
- **Xero Ecosystem**: Over 1,000 third-party app integrations via the Xero App Store, covering payments, inventory, CRM, and more.
- **Xero for Nonprofits**: Discounted subscriptions (25% off) for eligible nonprofit and community organisations.
- **Xero for Purpose**: Social impact initiatives including financial literacy programmes (Unlock Your Numbers), sustainability tools (Sumday carbon app), and the Xero Beautiful Business Fund (NZ$750,000+ in funding annually).

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources (publicly traded with market cap available on ASX; latest data not included in search results).
- **Key Metric**: Annual Revenue NZ$2.103 billion (FY2025); Net income NZ$227.8 million (FY2025).
- **Notable Investors/Partners**: Board Chair David Thodey; CEO Sukhinder Singh Cassidy. In June 2025, Xero announced an agreement to acquire Melio, a New York-based payments provider, for $2.5 billion.
- **Growth Signals**: Achieved Rule of 40 outcomes of 41.0% (May 2024) and 43.9% (Nov 2024). Customer base grew to 4.9 million. Headcount of 4,610 employees (2025). Expanding globally with offices in New Zealand, Australia, UK, US, Canada, South Africa, and Singapore.

## Competitive Advantages
- **Market leader** in cloud accounting across New Zealand, Australia, and the UK.
- **AI-first approach** with JAX, embedded directly into the core product to reduce manual work.
- **Extensive integration ecosystem** (1,000+ apps) creating high switching costs for customers.
- **Strong brand trust** built over 19 years with a focus on small business success.

## Strategic Focus
- **AI and automation**: Deepening AI capabilities (JAX) to deliver predictive insights and automate finance workflows.
- **Payments expansion**: Acquisition of Melio to strengthen payments capabilities for small businesses.
- **Sustainability**: Reducing carbon emissions (72% reduction in scope 1 & 2), offering free carbon accounting tools, and supporting small business sustainability.
- **Social impact**: Scaling programmes like the Beautiful Business Fund and financial literacy initiatives.

## Why Work Here
- **Culture**: Values-driven, human-centric organisation with a focus on making a tangible impact on small businesses globally.
- **Flexibility**: Emphasises a flexible environment and time for what matters most (remote/hybrid policy not explicitly stated but implied).
- **Perks & benefits**:
  - One paid day off per year for volunteering (Community Connect programme).
  - Free access to Sumday carbon accounting app for employees.
  - Financial literacy resources and mentorship programmes.
- **Engineering & innovation**: Dedicated Engineering and Data & AI teams (open roles visible on careers page). Global collaboration across 7+ countries.
- **Diversity & inclusion**: Indigenous inclusion initiatives (te ao Māori in NZ, Reconciliation Action Plan in Australia), support for Indigenous communities.
- **Sustainability focus**: Employees can contribute to environmental goals through company-wide initiatives.

## Sources
1. [Wikipedia – Xero](https://en.wikipedia.org/wiki/Xero)
2. [Xero About Page](https://www.xero.com/au/about/)
3. [Xero Careers – Inside Xero](https://careers.xero.com/inside-xero/)
4. [Xero Careers – Teams](https://careers.xero.com/)
5. [Xero Homepage](https://www.xero.com/)

## Other roles at Xero

- [Senior Mobile Engineer – iOS / Android](https://feeny.ai/job/senior-mobile-engineer-ios-android-xero-melbourne-mdxvb7gz77n9) — Melbourne, Australia
- [Senior Mobile Engineer – React Native](https://feeny.ai/job/senior-mobile-engineer-react-native-xero-sydney-mveske2x9djw) — Sydney, Australia
- [Senior Mobile Engineer - iOS/Android](https://feeny.ai/job/senior-mobile-engineer-ios-android-xero-sydney-kptpp7j9ekfa) — Sydney, Australia
- [Senior Mobile Engineer - React Native](https://feeny.ai/job/senior-mobile-engineer-react-native-xero-melbourne-ascg2ez078kr) — Melbourne, Australia
- [Associate Security Engineer](https://feeny.ai/job/associate-security-engineer-xero-melbourne-mawp8hnc0tcc) — Melbourne, Australia
- [Lead Product Manager – Payments Risk](https://feeny.ai/job/lead-product-manager-payments-risk-xero-vancouver-n95mxmrchcb9) — Vancouver, Canada
- [Business Development Representative](https://feeny.ai/job/business-development-representative-xero-denver-0r89a4awmjpv) — Denver, CO
- [Senior Engineer - AI Builder](https://feeny.ai/job/senior-engineer-ai-builder-xero-sydney-2rb7b59np7jf) — Sydney, Australia
- [Senior Machine Learning Engineer](https://feeny.ai/job/senior-machine-learning-engineer-xero-ontario-1gbmfz62vsqp) — Ontario, Canada
- [Solutions Consultant](https://feeny.ai/job/solutions-consultant-xero-united-states-ck1901em1a0w) — United States