--- title: 'Solutions Engineer at Aeropay' canonical: 'https://feeny.ai/job/solutions-engineer-aeropay-aeropay-hq-gqezbjp77jsy' type: 'job' last_seen: '2026-11-10' --- # Solutions Engineer at Aeropay - **Company:** Aeropay - **Location:** Aeropay Hq - **Compensation:** $100k–$130k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.gem.com/aeropay/am9icG9zdDp04h_EvdwOjCqwUKdCJGZQ ## Job description Solutions Engineer Reports to: VP of Solutions Engineering FLSA Status: Exempt About Us: We were recognized as one of Built In Chicago’s Best Startups to Work for in 2026 and are proud to have ranked in the top 8% of the Inc. Magazine 5000 list! Aeropay is a financial technology company modernizing money movement with pay by bank solutions. Headquartered in Chicago and backed by leading investors, Aeropay enables businesses to accept compliant, cashless payments through direct bank-to-bank transfers, eliminating card fees and outdated payment rails. Powering online checkouts, in-store transactions and embedded payments, Aeropay’s flexible APIs and integrations are built on a secure and scalable infrastructure with compliance at the core. In industries where risk mitigation and user experience matter most, our platform gives our partners a faster, safer and more intuitive way to pay. Aeropay is redefining what it means to pay—and get paid—by bank. Position Overview: The Solutions Engineer is responsible for the successful implementation and optimization of technical solutions for Aeropay’s clients. In this hands-on role, you’ll be the technical owner for clients across the full lifecycle of their relationship with Aeropay, from early technical conversations through integration, launch and ongoing support. Integrations are at the center of this role. You’ll work with clients to understand their technical requirements, guide them through integration, solve complex issues as they come up and keep them running smoothly once they’re live. You’ll work closely with Customer Success, Product, Engineering and Revenue, and you’ll be someone who uses AI and modern tools to work faster and solve problems more creatively. Key Responsibilities: Client Integrations: - Collaborate with clients to understand their technical requirements, challenges and goals - Design and deliver technical solutions, guiding clients through API integrations, testing and launch - Help clients reach their first live payment quickly and set them up to scale with Aeropay Technical Support & Issue Resolution: - Act as the technical point of contact for clients throughout their lifecycle with Aeropay - Manage a high volume of technical requests, including sandbox setup and tier 3 support - Troubleshoot client issues end to end, resolving what you can and escalating to Engineering or Product when needed Cross-Functional Partnership: - Work closely with Customer Success, Product, Engineering and Revenue to align on client needs and priorities - Support the Revenue team with technical expertise during the evaluation process - Bring client feedback and recurring technical issues back to leadership, Product and Engineering as clear, actionable insights Documentation & Process Improvement: - Build and maintain technical documentation, integration guides and internal processes - Use AI and automation to improve how the Solutions Engineering team works as Aeropay scales Qualifications: - 3-5 years of experience in a technical, client-facing role such as solutions engineering, technical account management, technical product or software engineering - Hands-on experience with APIs, integrations and troubleshooting technical issues - Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences - AI-forward; you use AI and agentic tools in your day-to-day work, understand where they fall short and know how to work around those limitations - Strong problem-solving skills and comfort managing many client requests at once - A track record of learning new technical skills on your own - Experience operating in a fast-paced startup or high-growth environment where proactive ownership is expected - Experience in fintech, payments or ACH a plus - Cloud platform or scripting experience a plus Working Location, Compensation & Benefits: - This role is expected to be in office at Aeropay’s downtown Chicago HQ weekly from Monday through Thursday - Salary Range: $100K - $130K base salary (DOE) - Benefits Offered:- Comprehensive Medical, Dental & Vision Coverage - Maternity/Paternity Leave - 401(k) Employer Match - Flexible PTO NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Aeropay is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation and the overall success of our business. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, parental status, genetic history, political affiliation or any other status protected by the laws or regulations in the locations in which we operate. ## About Aeropay ## Company Overview - **One-liner**: Aeropay is a pay-by-bank network that enables businesses to accept compliant, cashless digital payments with lower cost, faster settlement, and built-in AI-driven risk prevention. - **Entity Type**: Private (Series B) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2017 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Financial Services – Payment Processing / Pay-by-Bank Infrastructure - **Target customers**: B2B – businesses in regulated and high-volume verticals such as cannabis, gaming, trading, and custom integrations - **Mission/purpose**: “Account-to-account solutions will power the next generation of payments and open finance” – empowering businesses to accept cashless digital payments with security and compliance at the core. ## Products & Services - **Pay by Bank Network**: Core account-to-account payment layer offering 50% lower processing cost than cards, same-day settlement, and a 90% bank approval rate. Connects to 12,000+ banks. - **Aerosync**: Fastest and most trusted bank account linking solution, enabling users to connect their bank accounts to a business with a 100% guaranteed ACH deposit. - **Always-on Instant Payouts**: Real-time payouts to any customer bank, 24/7/365, with flexible routing and same-day fallback. - **AI Fraud Prevention**: Specialized AI models continuously trained across Aeropay’s network to prevent risk and fraud. - **APIs & Webhooks**: Developer-friendly integration tools that stream every payment event for transparent visibility. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding – $25M (Series B of $20M led by Group 11, May 2024) - **Previous Rounds**: Seed ($5M led by Chicago Ventures, March 2021); Pre-Seed (led by Continental Investment Partners, 2017) - **Annual Revenue**: ~$2.9M (LinkedIn estimate) - **Headcount**: ~75 employees (LinkedIn) - **Notable Investors/Partners**: Group 11, Chicago Ventures, Continental Investment Partners; network of 12,000+ banks and thousands of businesses ## Competitive Advantages - **Cost efficiency**: 50% lower processing cost vs. cards - **Speed**: Same-day or faster settlement (vs. 3–5 days for traditional ACH) - **High approval rates**: Industry-leading 90% bank approval rate - **AI-native risk prevention**: Continuously trained fraud models across the entire network - **Compliance-first approach**: Built for regulated industries (cannabis, gaming, trading) where compliance is critical ## Strategic Focus - Scaling the pay-by-bank network across North America (described as “America’s pay by bank network”) - Deepening AI capabilities for real-time risk and fraud prevention - Expanding integrations and partnerships in high-compliance verticals - Growing the developer platform (APIs, webhooks) to make bank payments as easy as cards ## Why Work Here - **Hybrid work model**: Chicago-based employees work in-office three days per week with flexibility; about a third of the team is fully remote – geography is not a barrier. - **Total rewards**: Company equity, performance bonuses, home-office stipend for remote employees, and flexible PTO. - **Culture & inclusion**: Employee Resource Groups (launching 2025 for DEI, LGBTQ+, and shared interests); a supportive culture focused on growth and diversity. - **Wellness**: Discounted access to Chicago HQ fitness center, work-life balance emphasis. - **Growth opportunities**: Multiple career tracks (engineering, product, sales, risk, compliance, people) and summer internship/apprenticeship programs for undergraduate to graduate levels. ## Sources 1. [Aeropay Careers & Culture](https://www.aeropay.com/careers-and-culture) 2. [Aeropay Company Overview](https://www.aeropay.com/) 3. [Aeropay LinkedIn](https://www.linkedin.com/company/aeropay) 4. 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